8/10 Bueno
Harold H.
3 jun. 2025
Le gustó: Limpieza
Small but quiet.
Our stay was for 5 nights. The apartment was quiet and suited our needs for the stay. Due to us being from another country we were directed to present ourselves at the office prior to being allowed entry into the property. This involved driving to the office where parking was very limited. After presenting ourselves to the office and having our passports reviewed we were given the instructions on how to enter the property. Parking was available at the unit. Its is a small underground garage that was difficult to maneuver your vehicle into. We could not get our rental in the garage and ended up paying 24 euros per day outside the apartment. Upon entering the apartment it was clean and welcoming with just the right amenities. Day three of our stay we started to see small ants entering through the living room patio door. We contacted management via WhatsApp but got limited response. We then walked to the management office and made an in person complaint. Some one showed up later that afternoon to set one ant trap outside the unit. The next morning the infestation had progressed throughout the whole apartment. We then contacted management through WhatsApp and again got limited response. The next day we walked back to the office to complain again. Someone came in the afternoon with a better solution and took their time to listen to us and even vacuumed up nearly all of the ants. By the last day of our stay it looked to be contained. would we stay again, maybe.
Harold H.
Se hospedó 5 noches en mayo de 2025