Our overall impression was very disappointing! We could immediately tell the house was not clean at all. Within a few minutes of walking around the house our feet were FILTHY! Also trash and cigarette butts from previous occupants was found on the deck. We were only left the exact number of towels for the number of guests and not one wash cloth. Although the details about the property stated there were extra linens, pillows and blankets in multiple places in the house there were NONE to be found. The kitchen was identified as a commercial kitchen and it in NO WAY was close. The stove was vented directed into the kitchen leaving the ceiling browned above the cooking space. The kitchen was large but it lacked adequate supplies for large groups. We only had 9 forks and had to wash them as we used them or used spoons when we there was nothing else. Some cooking utensils were broken. The kitchen needed serving bowls, pitcher, crockpot, electric skillet, hot pads and towels. We were given one towel and two hot pads. I was nauseated by the fact that I had unstick the coffee cup from the cabinet shelf and found used towels in the bathroom cabinet (prolly still there because I wasn't going to touch them).The filth was everywhere!!
Also, there was not extra toilet paper or paper towels as stated in the details. The iron was broken and had to be replaced. The grill was broken and unusable. When I picked up the register cover from the floor(had to open it to let AC through) I was grossed out by the amount of dirt, food and hair in the duct. There was also dirt under beds, cabinets, etc that could be clearly seen with the naked eye.
Thank goodness the manager was quick in responding to all our needs for linens, towels, blankets, iron and offered a $50 refund for the broken grill immediately. Had I seen how filthy the house was too before that refund was offered.....I would have asked for more $$$ back for all the inconveniences and FILTH. The house had great space for a large group which was a huge plus but it did not outweigh the filth.
VRBO, if I were you, I would take this house off the listing until it is has been cleaned thoroughly from floor to ceiling including the ducts.