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Opiniones sobre DoubleTree by Hilton Columbus - Worthington

4 out of 5
DoubleTree by Hilton Columbus - Worthington
175 Hutchinson Ave, Columbus, OH

Opiniones

6,8
Evaluación: 10 - Excelente. 346 de 1107 opiniones" "
Evaluación: 8 - Bueno. 234 de 1107 opiniones" "
Evaluación: 6 - Aceptable. 196 de 1107 opiniones" "
Evaluación: 4 - Mediocre. 169 de 1107 opiniones" "
Evaluación: 2 - Terrible. 162 de 1107 opiniones" "

7,2/10

Limpieza

7,6/10

Personal y atención

7,0/10

Servicios

6,6/10

Estado de la propiedad e instalaciones

7,4/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Nisley

Viajó por negocios
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Lo único que realmente creo que es necesario mejorar es el personal de lobby
Se hospedó 5 noches en febrero de 2023

10/10 Excelente

glenn

Le gustó: Limpieza, servicios
The room was nice, but the couch was scratched on the bottom.
Se hospedó 2 noches en mayo de 2024

8/10 Bueno

Kari

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The place was fine for the basics. Clean, simple. Comfortable bedding. A little expensive for the amenities included. Lighting in the room was terrible. Staff was very friendly and efficient. The whole building felt a little dated, but overall there was nothing to really complain about except for the poor lighting.
Se hospedó 1 noche en mayo de 2024

8/10 Bueno

Brian

Le gustó: Limpieza, personal y atención
Se hospedó 1 noche en mayo de 2024

8/10 Bueno

Eddie

Le gustó: Servicios
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Se hospedó 2 noches en mayo de 2024

10/10 Excelente

Brant

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great stay for the $$$
Se hospedó 2 noches en mayo de 2024

10/10 Excelente

Ryan

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Front desk person was helpful and professional
Se hospedó 1 noche en mayo de 2024

2/10 Terrible

Jennifer

Viajó con su familia
No le gustó: Personal y atención
Someone was able to unlock my door and attempt to enter in the middle of the night! Very unsafe and the situation was handled very poorly!!
Se hospedó 1 noche en mayo de 2024

6/10 Aceptable

Steve

Le gustó: Limpieza
No le gustó: Personal y atención
We have a convention of about 250 people at this hotel every year. The Saturday lunch and dinner were both dysfunctional, with delays of 60 and 90 minutes before we could eat. They ran out of silverware and some food items. The food was good when we finally got it. My room was good, check in was slow and understaffed. Water pressure was weak. The meal delays impacted the convention.
Se hospedó 2 noches en mayo de 2024

10/10 Excelente

Debra K

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 4 noches en mayo de 2024

8/10 Bueno

Tim

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
I was shocked there was no free breakfast. I can’t eat $20.00 worth of breakfast.
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Nancy, Worthington

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Lovely room!
Se hospedó 3 noches en mayo de 2024

4/10 Mediocre

Michael

No le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Heather

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Very friendly staff, spacious room, nice bathroom and decent breakfast buffet.
Se hospedó 1 noche en mayo de 2024

6/10 Aceptable

Leigh

Viajó con su familia y niños pequeños
Le gustó: Limpieza
No le gustó: Servicios
We were in town for the weekend and booked this hotel just for the pool so the kids could go swimming. Unfortunately the pool was closed for the entire weekend and weren’t told this till after check in. Also when we called to place a dinner order we found out the menu linked to the QR code in the room is incorrect. Over all for how busy the hotel was it was extremely quiet and clean.
Se hospedó 2 noches en mayo de 2024

2/10 Terrible

Husein A

No le gustó: Personal y atención, estado de la propiedad e instalaciones
Terrible
Se hospedó 3 noches en mayo de 2024

2/10 Terrible

Leah

No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Pool was closed when we were told it was open
Se hospedó 1 noche en mayo de 2024

8/10 Bueno

Dion

Viajó con su familia y niños pequeños
Le gustó: Personal y atención
My bathroom sink was not working the water pooled for the whole stay
Se hospedó 1 noche en mayo de 2024

2/10 Terrible

Clare

Viajó con su familia
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
UPDATE: Do not stay here!!! They double charged my card and I called to get a refund. The man who answered told me he would have his manager refund me the next day. I gave it a week to see the refund and got nothing. I just called again and the woman on the phone told me she would do the refund right now. We will see if that actually happens. I have never ever had this bad of an experience anywhere I’ve stayed. The Hilton franchise should shut this location down. Original review: I rarely leave bad reviews but as I’m sitting in my hotel room right now I feel like I need to warn people about this place. The female employee that greeted us at the front desk was excellent. Very friendly and helpful. When I first walked into the room I immediately noticed how outdated it was. It had just been cleaned and I think housekeeping did the absolute best they could with what they were working with but it felt very dirty and had a strong odor to it. Our room was also missing a trash can. There was zero trash can anywhere in the room. I asked housekeeping and the front desk and they said they’d take care of it but hours later we still didn’t have a trash can. I went to the front desk again and let them know we still didn’t have one and the guy said “oh well. I put in a request.” I asked if he had any trash bags we could just use and he said he didn’t but he gave us some laundry bags. Theres also a really sketchy vent right next to the shower head with out any screws in it and it really fre
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Kevin

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Older property, but a very comfortable stay
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Addis

Le gustó: Limpieza, personal y atención
Se hospedó 3 noches en mayo de 2024

2/10 Terrible

Matt

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Room was not to the Hilton standard, missing pictures, leaking faucet, peeling wallpaper, damaged outside overhang, no coffee available until late morning. Overly Hot in the elevators, buttons not working or damaged in the elevators, no ventilation in the bathroom
Se hospedó 1 noche en mayo de 2024

6/10 Aceptable

Troy

Viajó con su familia
No le gustó: Personal y atención
Had a billing issue and is still not cleared up.
Se hospedó 1 noche en mayo de 2024

2/10 Terrible

Asia

Viajó con su familia
I was in town for daughter’s graduation with family of 8 . We had 2 rooms for 2 night and I called a few hours for arrival to request that the rooms be adjoining. The representative said he would try to get them adjoining but if it wasn’t in my reservation, may not be available. I get there and they have sold out and the rooms I paid for were sold to some person who just walked in with no reservation.
Se hospedó 2 noches en mayo de 2024

2/10 Terrible

Danielle

Viajó con su familia y niños pequeños, Viajó con su familia
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
When we got there they had overbooked so we drove 5 hours with a 3 and 5 year old and didnt have a hotel room at midnight. The front desk worker was very uncompassionate and rude. Expedia tried to call the hotel several times for a refund but they didnt answer.
Se hospedó 1 noche en mayo de 2024

8/10 Bueno

rochelle

Viajó con su familia y niños pequeños
Le gustó: Personal y atención, servicios
The pool was dirty and a bunch of unsupervised children making pool dangerous. Staff was nice but hard to find
Se hospedó 1 noche en abril de 2024

4/10 Mediocre

David

Viajó con su familia
No le gustó: Estado de la propiedad e instalaciones
The walls are so thin we heard thr neighbors rooms private ... life like they are in our room.
Se hospedó 3 noches en abril de 2024

2/10 Terrible

Treva

We DID NOT get to check in. We arrived approximately 8:30pm and was told, along with 5-6 other guests waiting in line, that they were overbooked & had no available rooms even though they showed our reservation. Can you please compensate us for this huge inconvenience of having to find another place to stay at that late hour.
Se hospedó 1 noche en abril de 2024

4/10 Mediocre

Jhonatan

No le gustó: Estado de la propiedad e instalaciones
Se hospedó 3 noches en abril de 2024

10/10 Excelente

Barry

Se hospedó 1 noche en abril de 2024

10/10 Excelente

Linda

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great staff, very friendly, clean room and property
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Jesse

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Love it here love staying here everytime we come down to Columbus can’t wait to stay again
Se hospedó 2 noches en abril de 2024

10/10 Excelente

Brian

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024

6/10 Aceptable

Lutfi

Viajó por negocios
No le gustó: Limpieza, estado de la propiedad e instalaciones
Location is pretty good. The facility however is OLD .. the rooms are very old with small window that barely gets the light in ... You feel you're in a hotel in the 80s with the popcorn walls, old and dirty carpet and shower. The Breakfast is poor, bad quality & VERY expensive for such a facility.
Se hospedó 2 noches en abril de 2024

4/10 Mediocre

Megan

Viajó con su familia
Le gustó: Personal y atención
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
This property was pretty old and worn down. Beds are exceptionally small, pictures were missing from the wall in our room, hallways were dim and dusty. Outside entry doors did not work, causing you to go in the main entrance every time, which was quite the distance from our room. The pool was open, but was so cloudy you couldn't see your hands underwater, and there never any towels in the pool area. While all the staff was friendly, the property itself needs some major renovations.
Se hospedó 3 noches en abril de 2024

10/10 Excelente

MATTHEW

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
So worth booking. Great hotel, great staff, great stay.
Se hospedó 2 noches en abril de 2024

10/10 Excelente

Julie

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios
Great Staff!!
Se hospedó 1 noche en abril de 2024

2/10 Terrible

Ann

No le gustó: Limpieza, estado de la propiedad e instalaciones
Drapes in room had stains that looked like blood. Also the toilet in the bathroom had huge damage on outside the bowel and it looked like a really bad fix to hide the damage
Se hospedó 2 noches en abril de 2024

2/10 Terrible

Bailee

Viajó con su pareja
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This property was nothing like it was advertised to be. I took my boyfriend there for our 6 year anniversary and truly couldn’t be more disappointed. I hate complaining but we drove three hours to stay at this hotel. We had to go back and fourth to the front desk several times because our room keys wouldn’t work. The room keys wouldn’t allow us into the pool area. We had to have someone let us in the pool area each time we wanted to go. We were told that the bar would be open at 5pm and it wasn’t open by the time we left for dinner at 8pm. The staff told us for the inconvenience we could have free breakfast, however when we went to eat breakfast, the man told us that we weren't allowed. overall, I'm just very disappointed and unsatisfied.
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Catherine

Se hospedó 1 noche en abril de 2024

4/10 Mediocre

Travis

No le gustó: Estado de la propiedad e instalaciones
Old, smelled like smoke
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Aaron

Viajó con su familia y niños pequeños
Le gustó: Limpieza, servicios
Was a okay stay.
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Holly

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
.
Se hospedó 1 noche en abril de 2024

2/10 Terrible

Steven

Viajó con su pareja
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Rooms were not ready til 7 pm when it said 4 pm check in. Would not go back
Se hospedó 1 noche en abril de 2024

2/10 Terrible

Tracey

Se hospedó 1 noche en abril de 2024

6/10 Aceptable

Rich

Le gustó: Personal y atención
Seemed overpriced.
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Gregory, Killeen

Viajó por negocios, Viajó con mascotas
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I felt the breakfast buffet was ok at best but nowhere near the cost value
Se hospedó 2 noches en abril de 2024

10/10 Excelente

Dora

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This is our second stay at this location and we will stay again. We liked the gym, pool and breakfast. Our room was big, nice and clean.
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Kevin

Viajó con su pareja
It was very nice and the area around it was clean and had options for entertainment.
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Audrey

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
.
Se hospedó 1 noche en abril de 2024