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Opiniones sobre Baymont by Wyndham Columbia Maury

2.5 out of 5
Baymont by Wyndham Columbia Maury
715 S. James M Campbell Blvd, Columbia, TN

Opiniones

7,0

Bueno

Evaluación: 10 - Excelente. 168 de 625 opiniones" "
Evaluación: 8 - Bueno. 177 de 625 opiniones" "
Evaluación: 6 - Aceptable. 130 de 625 opiniones" "
Evaluación: 4 - Mediocre. 82 de 625 opiniones" "
Evaluación: 2 - Terrible. 68 de 625 opiniones" "

7,2/10

Limpieza

8,0/10

Personal y atención

6,0/10

Servicios

6,6/10

Estado de la propiedad e instalaciones

6,8/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Antolin

Viajó por negocios
Le gustó: Personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 4 noches en enero de 2023
Respuesta de asst. manager el 9 ene. 2023
thank you for your feedback. We are glade you enjoyed your stay.

6/10 Aceptable

Tomas

Viajó con su familia y niños pequeños
No le gustó: Estado de la propiedad e instalaciones
Yo rente una habitación para 5 personas y me dieron un cuarto con dos cañas pequeña
Se hospedó 1 noche en septiembre de 2022
Respuesta de asst manager el 5 sept. 2022
THANK YOU FOR STAYING WITH US TWO BED ROOMS WE HAVE IS ALL SAME SIZE.PER ROOM WITH TWO BED ONLY ALLOW 4 PERSON DUE TO FIRE CODE .. SORRY ABOUT CONFUSION

6/10 Aceptable

Manuel

Viajó por negocios
The cleaning it was not the best as well the room condition.
Se hospedó 1 noche en noviembre de 2021
Respuesta de asst . manager el 23 nov. 2021
thank you for taking time and let us know. we will work hard to fix the issues.

4/10 Mediocre

Cliente verificado

Viajó con su familia y niños pequeños
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
GggggggggggghhhhhhhhyyyyyyyyyyyyyyyyyyyyyyyyyyTyytttgggggggggyUhhhhhhhjjjjjjjj
Se hospedó 1 noche en abril de 2021
Respuesta de asst . manager el 17 abr. 2021
thank you for taking the time to share your concerns. we are sorry you were unhappy we`ll work hard to fix your concerns

4/10 Mediocre

indiana, indianapolis in.

No le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Hotel accesible y serca de los centros comerciales
Las camas no estan en buen estado, la limpieza deja mucho que desear, y las recamareras no hacen bien su trabajo.

6/10 Aceptable

Melissa

Viajó con su pareja
Le gustó: Limpieza, personal y atención
The shower handle was broken off making the water difficult to turn on. The door to the room had a lot of space around it letting an extreme amount of light show through that made it difficult for me to sleep. Had to roll a towel and put it along the bottom to get the room darker.
Se hospedó 1 noche en mayo de 2024
Respuesta de M el 9 may. 2024
Dear Melissa,Your comfort is our top priority, and we apologize for any discomfort experienced. We are investigating the issues. Our guests must feel at home, and we are taking steps to enhance our rooms and furnishings based on your comments and hope to keep your trust in the future.Sincerely,Management Team

6/10 Aceptable

Angela, Ten Mile

Le gustó: Personal y atención
Se hospedó 1 noche en abril de 2024
Respuesta de M el 9 may. 2024
Dear Angela,Your feedback is valuable to us and we appreciate your generous ratings for our hospitality standards. We are happy you liked your stay and hope to have you back again. Thank you for your business, we look forward to seeing you soon.Best regards,Management Team

10/10 Excelente

joe

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very nice
Se hospedó 1 noche en abril de 2024
Respuesta de M el 3 may. 2024
Dear Joe,Thank you for taking the time to rate us so highly! We are thrilled to know that you enjoyed your stay with us and that we met your expectations. We always strive to provide quality service and satisfaction to the guests, and we are delighted that we could do so for you. We hope to welcome you back in the future for another outstanding stay. Best regards,Management Team

6/10 Aceptable

sharon

Viajó con su pareja
Le gustó: Limpieza, personal y atención
This property was fine. I might stay there again if I had to. It wasn’t terrible but it wasn’t great.
Se hospedó 2 noches en marzo de 2024
Respuesta de M el 4 abr. 2024
Dear Sharon,Your feedback is valuable to us and we appreciate your generous ratings for our hospitality standards. We are happy to know you liked your stay and hope you choose us again. Thank you for your business, we look forward to seeing you soon.Best regards,Management Team

10/10 Excelente

Timothy

Good
Se hospedó 1 noche en marzo de 2024
Respuesta de M el 28 mar. 2024
Dear Timothy,Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future and we are indeed looking forward to your next visit. See you soon!Best regards,Management Team

8/10 Bueno

David, Palatine

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
I have stayed here before and very convenient for me
Se hospedó 1 noche en marzo de 2024
Respuesta de M el 28 mar. 2024
Dear David,Your feedback is valuable to us and we appreciate your generous ratings for our hospitality standards. We are happy to know you liked your stay and we hope you choose us again in the future. Thank you for your business, we look forward to seeing you soon.Best regards,Management Team

8/10 Bueno

Golden

Le gustó: Personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en marzo de 2024
Respuesta de M el 21 mar. 2024
Dear Golden,Your feedback is valuable to us and we appreciate your generous ratings for our hospitality standards. We are happy to know you liked your stay and we hope you choose us again in the future. Thank you for your business, we look forward to seeing you soon.Best regards,Management Team

10/10 Excelente

Roger G

Great dedicated staff and management, convenient to stores, eateries, gas stations, and downtown Community, safe environment and a smooth drive to get back on the highway to one’s destination.
Se hospedó 3 noches en marzo de 2024
Respuesta de M el 21 mar. 2024
Dear Roger,Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. It is so pleasing to know that our efforts to maintain a clean and welcoming environment were noticeable during your stay and we hope to enhance this experience even further in the future. We are indeed looking forward to your next visit. See you soon!Best regards,Management Team

8/10 Bueno

Laura

Viajó con su pareja
The check-in manager was very nice. Facilities were tired and worn. Appreciated the breakfast, but it was from 7-9:00. Would have liked it better if it was open at 6:00. Ice only available on the first floor. Morning manager was very kind.
Se hospedó 1 noche en marzo de 2024
Respuesta de M el 7 mar. 2024
Dear Laura,Thank you so much for our generous ratings. We appreciate you to recognize our staff's exemplary hospitality. We shall look into the concerns you've mentioned to make sure that our property is adequately upgraded in terms of furnishings and maintenance. Thank you for your business and we look forward to seeing you soon.Best regards,Management Team

10/10 Excelente

Timothy

Le gustó: Limpieza, personal y atención
Clean and comfortable
Se hospedó 1 noche en febrero de 2024
Respuesta de M el 7 mar. 2024
Dear Timothy,Your feedback is very valuable to us and we appreciate your generous ratings for our hospitality standards. We are extremely delighted to know you loved your stay with us and we hope you choose to stay with us again in the future. Thank you for your business and we look forward to seeing you soon.Best regards,Management Team

10/10 Excelente

Cheria

Se hospedó 2 noches en febrero de 2024
Respuesta de M el 7 mar. 2024
Dear Cheria,Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future and we are indeed looking forward to your next visit. See you soon!Best regards,Management Team

10/10 Excelente

Randall

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great stat for a great price.
Se hospedó 2 noches en enero de 2024
Respuesta de M el 7 mar. 2024
Dear Randall,Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future and we are indeed looking forward to your next visit. See you soon!Best regards,Management Team

6/10 Aceptable

Valeria

Viajó con su familia
Le gustó: Limpieza, personal y atención
Rooms need to be remodeled. Otherwise, nice clean rooms.
Se hospedó 2 noches en enero de 2024
Respuesta de M el 7 mar. 2024
Dear Valeria,Thank you for your modest ratings. Your feedback is crucial in helping us improve our services and ensure a better experience for all our guests. Please feel free to provide more details so that we can address the issue promptly. Regardless, please accept our sincere apologies for failing to exceed your expectations. Thank you for your business and we look forward to seeing you soon. Sincerely,Management Team

4/10 Mediocre

Jeff

Viajó con su familia
No le gustó: Limpieza, estado de la propiedad e instalaciones
Never again
Se hospedó 1 noche en enero de 2024
Respuesta de M el 7 mar. 2024
Dear Jeff,Thank you for taking the time to share your review with us. Your feedback is crucial in helping us improve our services and ensure a better experience for all our guests. Please feel free to provide more details so that we can address the issue promptly. Regardless, please accept our sincere apologies for failing to exceed your expectations. Thank you for your business and we look forward to seeing you soon. Sincerely,Management team

4/10 Mediocre

Esther

No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Bed are sagging
Se hospedó 1 noche en diciembre de 2023

4/10 Mediocre

Kim

Le gustó: Personal y atención
No le gustó: Comodidad de la habitación
Hotel needs to be updated on the inside. Maybe get more comfortable beds. It was like a rock.
Se hospedó 1 noche en diciembre de 2023
Respuesta de asst manager el 17 dic. 2023
weare very soory about your experience. we will work hard to fix the issue.

2/10 Terrible

Joyce

Viajó con su familia
No le gustó: Personal y atención, servicios
Check in person looked very unkept, making us feel uneasy about staying there. For $150 per night price was way high for a room that needs to be upgraded.
Se hospedó 1 noche en noviembre de 2023
Respuesta de asst manager el 21 nov. 2023
we are very sorry...

10/10 Excelente

Maria

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The service was amazing, availability for walk-in absolutely loved it
Se hospedó 1 noche en octubre de 2023
Respuesta de ASST. MANAGER el 31 oct. 2023
THANK YOU FOR YOUR FEED BACK.WE APPRECIATE YOUR BUSINESS. WE ARE GLAD YOU ENJOYED YOYE STAY.

6/10 Aceptable

Shannon

Viajó con su familia
Se hospedó 5 noches en octubre de 2023
Respuesta de asst manager el 31 oct. 2023
THANK YOU FOR YOUR FEED BACK.WE APPRECIATE YOUR BUSINESS. WE ARE GLAD YOU ENJOYED YOYE STAY.

4/10 Mediocre

Jimmy

Viajó con su familia
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The motel was bad. The woman at check in was the only good point of our stay. I killed a probable bed bug in the first room she put us in. She moved us to another room. That room had a stopped up toilet. Got that taken care of by me. The toilet was dirty and not stable. I would not recommend this motel.
Se hospedó 2 noches en octubre de 2023
Respuesta de asst manager el 31 oct. 2023
WE ARE VERY SORRY ABOUT YOUR EXPERIENCE. PLEASE ACCPET OUR APOLOGY. WE WILL WORK HARD TO FIX THE ISUUES. THANK YOU FOR YOUR FEED BACK

6/10 Aceptable

David, Palatine

Le gustó: Limpieza, personal y atención
Didn’t care for the unfinished decor, bulbs out and outlets were not finished
Se hospedó 1 noche en octubre de 2023
Respuesta de asst manager el 31 oct. 2023
WE ARE VERY SORRY ABOUT YOUR EXPERIENCE. PLEASE ACCPET OUR APOLOGY. WE WILL WORK HARD TO FIX THE ISUUES. THANK YOU FOR YOUR FEED BACK

8/10 Bueno

Howard

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Nice, clean, and friendly. The management was very helpful and extremely accommodating!
Se hospedó 1 noche en septiembre de 2023
Respuesta de asst manager el 6 oct. 2023
Thank you for taking time to share your view . we are glad you are happy with your stay

2/10 Terrible

anthony

Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones
Mold on the shower curtain , paint peeling , sadly these are things housekeeping can correct
Se hospedó 1 noche en octubre de 2023
Respuesta de asst manager el 6 oct. 2023
We are very sorry about your experience. please accept our apology. we will work hard to fix the issue

8/10 Bueno

YASUYUKI

Se hospedó 3 noches en octubre de 2023
Respuesta de asst manager el 6 oct. 2023
Thank you for taking time to let us know about your experience,,thank you

6/10 Aceptable

Herbert, GRAND RAPIDS

Viajó con su pareja
No le gustó: Estado de la propiedad e instalaciones
The people in the room next to ours were extremely noisy and we could hear everything. We actually left the television on while going to sleep to drown out their conversations.
Se hospedó 1 noche en septiembre de 2023
Respuesta de asst manager el 26 sept. 2023
Thank you for taking time to let us know. we are very sorry about your experience.

4/10 Mediocre

Cliente verificado

Viajó con su familia
No le gustó: Limpieza, comodidad de la habitación
Room smelled bad. A sticky blob on floor next to bed. Hair dryer had been removed from room
Se hospedó 1 noche en septiembre de 2023
Respuesta de asst manager el 26 sept. 2023
Thank you for taking time to let us know. please accept our apology.we will work hard to fix issue.

6/10 Aceptable

Cliente verificado

Viajó con su familia
No le gustó: Estado de la propiedad e instalaciones, comodidad de la habitación
No
I booked a room for five people and it was the smallest room for five people imaginable. She told us she gave us the biggest room if we were in the biggest room I can not imagine the other rooms. The beds were hard and it smelled like smelly ke in my he hallways. I would skip this hotel.
Se hospedó 1 noche en septiembre de 2023
Respuesta de asst manager el 17 sept. 2023
thank you for taking time and let us know...we are very sorry you were unhappy...

4/10 Mediocre

Cliente verificado

Le gustó: Personal y atención, comodidad de la habitación
No le gustó: Limpieza, estado de la propiedad e instalaciones
Decent but not wprh the money
The service was excellent. The pool was closed. The room said non smoking but stunk of cigarette smoke and a cigarette butt was under thw ottoman. There were room numbers taped up to the walls. Very outdated. It said they were remodeling but i saw no evidence of remodeling jsut run down. What you would expect in a truckside inn for 60 or 70 bucks. Not a hotel over 140.00. Way overpriced.
Se hospedó 1 noche en septiembre de 2023
Respuesta de asst manager el 7 sept. 2023
we are very sorry about your experience.please accept our apology. we will work hard to fix the issue.

8/10 Bueno

Carol

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 4 noches en agosto de 2023
Respuesta de asst manager el 29 ago. 2023
I'M GLAD YOU ENJOYED YOUR STAY. PLEASE COME SEE US AGAIN

6/10 Aceptable

kelly

Viajó con su familia
Le gustó: Personal y atención
They was a chair in our room that was dirty, had stains on it. The air conditioner was very load.
Se hospedó 3 noches en agosto de 2023
Respuesta de ken el 28 ago. 2023
we are very sorry about your experience we will work hard to fix the issue. thanks for letting us know.please accept oue apologies.

2/10 Terrible

Erik

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
My son has asthma. The entire second floor smells like smoke even though they required us to sign a no-smoking agreement which is a joke ...when walking through the door it smells like smoke. Expedia rates it as a 7/10. That's a stretch at best and Expeida should update their rating. We sprayed as best we could to eliminate the smell. The maintenance gentleman who helped us lives on the second floor and clearly smokes. Took 5 trips back and forth for the keycard to open the room. We asked for another room. There were none available. There is clear water damage in the second next to our room 207. The hotel is damp and I can imagine riddled with damage because of it. Worst choice of a hotel stay in my travel experience. I won't make this $177 dollar mistake again. I would like to be compensated. It is not as advertised and is clearly in need of renovation.
Se hospedó 1 noche en agosto de 2023
Respuesta de asst manager el 28 ago. 2023
we are very sorry about your experience we will work hard to fix the issue. thanks for letting us know.please accept oue apologies.

10/10 Excelente

Tony

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en agosto de 2023
Respuesta de asst manager el 15 ago. 2023
I'M GLAD YOU ENJOYED YOUR STAY. PLEASE COME SEE US AGAIN IN THE FUTURE

4/10 Mediocre

Cliente verificado

Viajó con su familia
Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Great staff, but property needs work. Stained bedspreads, broken inside door locks on first two rooms and outdoor security door broken and left open.
Se hospedó 1 noche en agosto de 2023
Respuesta de asst manager el 15 ago. 2023
THANK YOU FOR YOUR FEEDBACK, WE ARE WORKING TO FIX YOUR CONCERNS, HOPE YOU WILL COME STAY WITH US AGAIN

2/10 Terrible

Keith

Viajó con su familia
No le gustó: Limpieza, estado de la propiedad e instalaciones
Do not stay here, it is nasty and smells like cigarettes
Se hospedó 1 noche en agosto de 2023
Respuesta de asst manager el 6 ago. 2023
thank you for taking time to share your concren.. please accept our apology.

4/10 Mediocre

Chad

Viajó con su pareja
No le gustó: Servicios
Spiders in the bathroom and terrible bedding - sheets were paper thin.
Se hospedó 1 noche en julio de 2023
Respuesta de asst manager el 6 ago. 2023
we are very sorry you were unhappy.we will work hard to fix it.

6/10 Aceptable

Steve

Viajó con su pareja
Le gustó: Limpieza, personal y atención
No le gustó: Estado de la propiedad e instalaciones
Location was great and the cliffs out the back windows were nice
Se hospedó 1 noche en julio de 2023
Respuesta de ken el 29 jul. 2023
thank you for your feed back

2/10 Terrible

Lisa

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Pay more and stay somewhere else!
Hotel smells like smoke and mold. Beds are hard, rooms are outdated. Pool was out service, ice machines were out of service, breakfast was less than a normal hotel. Front desk worker said she couldn’t print me a receipt would have to email them to get one.
Se hospedó 2 noches en julio de 2023
Respuesta de asst manager el 24 jul. 2023
WE ARE VWEY SORRY YOU WERE UNHAPPY. WE WILL WORK HARD TO FIX THE ISSUES.

8/10 Bueno

Kenny

Viajó con su familia, Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Will stay again
Super nice motel, super friendly staff, but the bed was hard as a rock.
Se hospedó 1 noche en julio de 2023
Respuesta de manager el 17 jul. 2023
I'm glad you enjoyed your stay. I will be looking forward to seeing you on your next visit

10/10 Excelente

Karen

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Love this place! Owners and location are outstanding!
Se hospedó 1 noche en julio de 2023
Respuesta de ASST. MANAGER el 9 jul. 2023
Thank you for taking time and let us know. we appreciate your business. we are glade you enjoyed your stay.

2/10 Terrible

Bruce

Se hospedó 3 noches en julio de 2023
Respuesta de asst manager el 29 jul. 2023
we are very sorry you were unhappy. thank you for your feed back. we will work hard to fix issue.

10/10 Excelente

Lucy

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Other than being under construction the staff was so nice!
Se hospedó 5 noches en junio de 2023
Respuesta de asst manager el 6 jul. 2023
thank you for staying with us. we appriciat you business.

4/10 Mediocre

David

Bath/Shower blocked. Room is like motel 6
Se hospedó 1 noche en junio de 2023
Respuesta de asst manager el 24 jun. 2023
Thanks for sharing your concern. we willwork hard to fix. thanks for staying with us.

2/10 Terrible

Tanisha

Viajó con su familia y niños pequeños, Viajó por negocios
Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones
The conditions of this hotel is unacceptable and should be shut down. The first room had a smell of mold and urine when walking into the room. The bathroom had mold spots on the ceiling and around the toilet. The towels were dirty, not stained but never changed. So, we requested for another room. Once going into the second room, again mold spots, no towels, and the bed sheets were dirty. It had food smeared along the side of it. This room also smelled of mold/mildew. My family immediately left the hotel. Don't be fooled by the "we are renovating" sign it was already completed and the finish product is still unsafe for people to breathe in those conditions. This hotel should be condemned. Although,the staff was nice, but blamed everything on housekeeping not doing their job as to why the conditions of the rooms were unacceptable. In reality it's management who doesn't care. Please take your money someone else, DO NOT STAY HERE.
Se hospedó 2 noches en mayo de 2023
Respuesta de asst manager el 22 may. 2023
I'm sorry to hear your stay was not enjoyable. We will pass this on to staff and work on the issue. Thank you for your feedback

6/10 Aceptable

LaDon

Viajó con su familia
Le gustó: Estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en mayo de 2023
Respuesta de asst manager el 18 may. 2023
THANK YOU FOR STAYING WITH US. I HOPE YOU WILL CONSIDER US ON YOUR NEXT TRIP TO COLUMBIA TN

2/10 Terrible

Robert

Viajó con su pareja
Le gustó: Personal y atención
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Dirty unsafe walls peeling bathroom filthy I think this hotel is for permanent residents. We felt unsafe there very dirty carpet bathroom spend the extra money and go to the Hamption Inn.
Se hospedó 3 noches en mayo de 2023
Respuesta de asst manager el 16 may. 2023
SORRY YOUR STAY WAS UNPLEASANT WERE ARE GOING TO WORK ON YOUR CONCERNS FOR FUTURE GUESTS