Ropa de cama de alta calidad y escritorio

Opiniones sobre TownePlace Suites Colorado Springs Garden of the Gods

2.5 out of 5
TownePlace Suites Colorado Springs Garden of the Gods
4760 Centennial Blvd, Colorado Springs, CO

Opiniones

8,8

Excelente

Evaluación: 10 - Excelente. 462 de 785 opiniones" "
Evaluación: 8 - Bueno. 226 de 785 opiniones" "
Evaluación: 6 - Aceptable. 48 de 785 opiniones" "
Evaluación: 4 - Mediocre. 29 de 785 opiniones" "
Evaluación: 2 - Terrible. 20 de 785 opiniones" "

9,0/10

Limpieza

9,2/10

Personal y atención

8,6/10

Servicios

9,0/10

Estado de la propiedad e instalaciones

8,8/10

Cuidado del medio ambiente

Opiniones

4/10 Mediocre

Catalino

Se hospedó 6 noches en febrero de 2024
Respuesta de TownePlace el 8 mar. 2024
Catalino, We are sorry to see that you did not enjoyed you stay. We would love to hear how we could have improved you visit and encourage you to reach out at your convenience!

10/10 Excelente

Claudia, Aurora

Viajó por negocios
Le gustó: Limpieza, servicios
Nice place and clean
Se hospedó 4 noches en noviembre de 2023

10/10 Excelente

Rita

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Good
Se hospedó 1 noche en septiembre de 2023
Respuesta de TownePlace Suites el 19 oct. 2023
Rita, We are happy to see that you had a 5-Star experience! We will share this with our team to let them know how we are doing.

8/10 Bueno

Mariana

Se hospedó 2 noches en diciembre de 2020
Respuesta de JamieR el 21 ene. 2021
Thank you for staying with us and your feedback we appreciate it.

10/10 Excelente

emilio

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Nice and easy
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Ligia, West Hills

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Traveling with family and had 2 bedrooms with kitchen very clean and staff very nice and the price for 5 people very affordable!! Excellent choice, breakfast it was really good
Se hospedó 1 noche en abril de 2024
Respuesta de Marriott el 19 abr. 2024
Ligia, Thank you for choosing Hilton and for sharing this fantastic review! We're thrilled your family enjoyed the spacious 2-bedroom suite with a kitchen. We're also delighted to hear our friendly staff and affordable pricing made your trip even more enjoyable. We strive to provide excellent value for families, and your feedback confirms we're on the right track.We're glad the breakfast was a delicious way to start your days!We look forward to welcoming you back to Hilton soon.Sincerely,

10/10 Excelente

Alan, Winnipeg

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Everything exceeded my expectations.
Se hospedó 1 noche en abril de 2024
Respuesta de Hilton Universal el 19 abr. 2024
Alan, Thank you for the incredible 5-star review! We're thrilled to hear that everything exceeded your expectations – that's what we strive for at Hilton.Knowing we impressed you in every way truly motivates our team.We'd love to welcome you back soon for another exceptional Hilton experience.Sincerely,

8/10 Bueno

JOHN, Lexington

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
This was my second time staying here and first time using the 2 bedroom suite. The only complaint would be the configuration of the suite. It had one bathroom in a hallway. I would think in the room would have been better. Other than that it was cool. The suite next to us was pretty noisy and they were just talking at a normal level so don't expect it to be a quiet haven and I smelled all the food they were burning. 😂
Se hospedó 4 noches en marzo de 2024
Respuesta de Marriott el 12 abr. 2024
John, Thank you for choosing Marriott for your recent stay and for sharing your valuable feedback. We're delighted you enjoyed your visit and found the 2-bedroom suite spacious and comfortable.Regarding noise from neighboring suites, we sincerely apologize for any disruption you experienced. We take guest comfort seriously and will follow up with our team to see how we can better serve you. Sincerely,

10/10 Excelente

Linda

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de Marriott el 12 abr. 2024
Linda, Thank you for the 5-star rating.We look forward to seeing you again! Sincerely,

8/10 Bueno

Mandi

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Everyone on staff was so kind and helpful!
Se hospedó 3 noches en marzo de 2024
Respuesta de Marriott el 12 abr. 2024
Mandi, Thank you for taking the time to share your recent experience! We're delighted to hear that our associates provided you with exceptional service and genuine hospitality.We appreciate your 4/5 rating and hope to have the opportunity to exceed your expectations on your next visit.Warmly,

10/10 Excelente

Linda

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The front desk were very helpful, friendly especially Sarah on the night shift. The grounds, rooms were very clean, would not hesitate to stay here again
Se hospedó 1 noche en abril de 2024
Respuesta de Marriott el 12 abr. 2024
Linda, Thank you for taking the time to share your positive experience at our Marriott property! We're thrilled to hear that our associates went above and beyond to ensure you felt welcome and assisted throughout your stay. At Marriott, we strive to deliver exceptional service, and kind and helpful staff are at the heart of that mission.Your feedback is valuable to us, and we'll be sure to share it with the entire team. We hope you'll choose Marriott again soon for your travel needs.Warmly,

10/10 Excelente

Lara

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
First time to Colorado Springs. Beautiful hotel. I would be back!
Se hospedó 5 noches en marzo de 2024
Respuesta de Marriott el 3 abr. 2024
Lara, Thank you for choosing Marriott for your stay in beautiful Colorado Springs! We're thrilled you enjoyed the hotel and found it a welcoming retreat during your exploration of the city.Your kind words motivate us to continue providing exceptional experiences for our guests. We hope to welcome you back to Marriott on your next visit to Colorado Springs.Warmly,

8/10 Bueno

Katherine

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Location was great. It's close to groceries, variety of restaurants and breweries :) Not far from Garden of the Gods.. great hiking. Our room was what we expected, a queen studio with kitchenette, clean. Our frig wasn't working getting cold enough. I did report to front desk staff and within 10 minutes, the maintenance gentleman came and replaced the frig as not have us wait for him to run a diagnostic test. They have a pretty good continental breakfast choices. We're pretty picky , so we had bought out own breakfast items. Our stay was 5 nights and we would definitely stay there again. Staff was friendly and very helpful. Lobby area very clean , breakfast area very clean, as were the common areas.
Se hospedó 5 noches en marzo de 2024
Respuesta de Marriott el 3 abr. 2024
Katherine, Thank you for choosing us and sharing your fantastic review! We're thrilled you enjoyed the convenient location near groceries, restaurants, breweries, and the stunning Garden of the Gods.We appreciate you letting us know about the refrigerator issue. We're glad our maintenance team acted swiftly to replace it, ensuring you didn't experience any inconvenience.While we offer a continental breakfast, it's great to know you found additional options nearby. We strive to provide a clean and comfortable environment, and we're happy to hear the lobby, breakfast area, and common areas met your expectations.We look forward to welcoming you back to Marriott soon!Sincerely,

10/10 Excelente

Palaysha

Viajó con su pareja, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I loved it here and I plan on coming back.
Se hospedó 14 noches en febrero de 2024
Respuesta de Marriott el 12 abr. 2024
Palaysha, Thank you for taking the time to share your wonderful feedback! We are thrilled you loved your stay with us and are already planning your return visit.We look forward to welcoming you back soon!Warmly,

8/10 Bueno

Olga

Se hospedó 6 noches en marzo de 2024
Respuesta de Marriott el 12 abr. 2024
Olga, Thank you for taking the time to rate your recent experience! Sincerely,

8/10 Bueno

Amy, Lakewood

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The breakfast was a little disappointing and nobody was usually at the front desk. It was still a great value for a couple nights for our family to have a suite with bedrooms with doors
Se hospedó 2 noches en marzo de 2024
Respuesta de TownePlace el 8 mar. 2024
Amy, We are sorry to hear the breakfast did not meet your expectations. We appreciate your feedback as it helps us improve future experiences. Thank you and we hope to have the opportunity to deliver a better experience on a return visit!

2/10 Terrible

Smarajeet

Viajó con su familia y niños pequeños
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
This property tells by Marriott, but I feel it's not. I took a room with queen bed and sofa bed. Unfortunately the sofa I can't use because of lots of pet hair. Also in the room no garbage bags kept in the garbage bin. We were 4 of our family, felt very bad and it's in hygiene due to pet hairs. If they are allowing pet then they should take care of hygiene and cleaning everything properly, which is not there at all. I will never stay in this kind of property
Se hospedó 1 noche en febrero de 2024
Respuesta de Marriott el 21 feb. 2024
Smarajeet, Thank you for taking the time to leave us a review. We continuously work to create good customer experiences, and we are sorry to hear that we missed the mark. Your feedback is valuable for our improvement.

10/10 Excelente

Sara

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very clean and spacious room
Se hospedó 1 noche en febrero de 2024
Respuesta de TownePlace el 9 feb. 2024
Sara, Thank you for providing feedback on your recent experience. We take pride in providing a clean and comfortable space, so our team appreciates that you noticed. We look forward to seeing you again soon!

10/10 Excelente

Lou

Se hospedó 1 noche en febrero de 2024
Respuesta de Marriott el 20 mar. 2024
Lou, Thank you for choosing Marriott! We appreciate you taking the time to share your excellent experience with a 5-star rating. We look forward to welcoming you back soon!

8/10 Bueno

Carly

Viajó con su familia y niños pequeños
Le gustó: Personal y atención, estado de la propiedad e instalaciones
The 2 bedroom suite was very roomy. Beds were comfy and it was nice to have full kitchen.
Se hospedó 1 noche en febrero de 2024
Respuesta de TownePlace Suites el 3 feb. 2024
Carly, We are happy to see that you enjoyed your stay! Thank you for rating us.

10/10 Excelente

Palaysha

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This place is so perfect and affordable for what you get I love it. The breakfast is great you have something different every day
Respuesta de TownePlace Suites el 3 feb. 2024
Palaysha, We are pleased to hear we continue to provide outstanding service. Thank you for your kind words. We look forward to hosting you in the future.

8/10 Bueno

Dale

Viajó con su pareja
Le gustó: Estado de la propiedad e instalaciones
Location. Room 116. Heater in hallway on other side of wall made a vibration all night on wall by bed.
Se hospedó 2 noches en enero de 2024
Respuesta de TownePlace el 26 ene. 2024
Dale, Thank you for bringing this to our attention. We will pass your comment to our team so that we can assure this will not happen in the future!

10/10 Excelente

Marcia

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Vacay stay
Wonderful, courteous, clean and organized.
Se hospedó 3 noches en enero de 2024
Respuesta de TownePlace el 26 ene. 2024
Marcia, We appreciate your kind words and look forward to serving you in the future!

8/10 Bueno

Glenda

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Comfortable enough for 4 people
The beds in the rooms are comfy but the sofa bed in the living room is not. There's no full length mirror besides in the bathroom area which makes it tough for 4 women to get ready at the same time. We borrowed a rice cooker from the front desk that was dirty and scratched up. Frying pan in kitchen was also scratched up and barely enough utensils available. Breakfast had enough variety and staff were friendly.
Se hospedó 3 noches en diciembre de 2023
Respuesta de TownePlace Suites el 3 feb. 2024
Glenda, Thank you for highlighting our amazing team in your review. We hope to see you again soon!

10/10 Excelente

Kathy

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Stay here in The Springs
This was our first trip taking our dog and so we were pleasantly surprised with our room. Great value and great location! Will stay there again when in the Springs!
Se hospedó 3 noches en diciembre de 2023
Respuesta de TownePlace el 26 ene. 2024
Kathy, We appreciate your kind words and look forward to serving you in the future!

10/10 Excelente

Sarah

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en noviembre de 2023

8/10 Bueno

Phung

Le gustó: Personal y atención, comodidad de la habitación
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Michael

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The staff is nice, its a beautiful place, excellent rooms very homely
Se hospedó 1 noche en noviembre de 2023

8/10 Bueno

Jeana

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en noviembre de 2023

2/10 Terrible

Mary Carol

Viajó con su pareja
Staff charged me with unauthorized charges
Se hospedó 4 noches en noviembre de 2023

10/10 Excelente

Lynette

Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Monica

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Happy customer
I was traveling with family through Colorado Springs and decided to stay at the Crown Plaza Suites at Garden of the Gods for their 2 bedroom suites.
Se hospedó 1 noche en octubre de 2023
Respuesta de TownePlace Suites el 19 oct. 2023
Monica, We are happy to see that you had a 5-Star experience! We will share this with our team to let them know how we are doing.

10/10 Excelente

DARIK

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Positive
Nice location and room was very nice.
Se hospedó 2 noches en octubre de 2023
Respuesta de TownePlace Suites el 13 oct. 2023
Darik, We are happy to see that you enjoyed your stay! Thank you for rating us.

10/10 Excelente

Larry

Viajó con su familia, Viajó con mascotas, Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Clean, comfortable, well maintained, quiet, and away from the Co Springs congestion. LOTS of things to do and see in the area. Not a big selection of restaurants but sufficient. only saw a couple homeless people hanging about once otherwise looked very safe.
Se hospedó 1 noche en octubre de 2023
Respuesta de TownePlace Suites el 13 oct. 2023
Larry, Thank you for providing feedback on your recent experience. We take pride in providing a clean and comfortable space, so our team appreciates that you noticed. We look forward to seeing you again soon!

8/10 Bueno

Alicia, Wesley Chapel

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great location. Room was large and comfortable. Breakfast was good with plenty of choices
Se hospedó 3 noches en octubre de 2023
Respuesta de TownePlace Suites el 13 oct. 2023
Alicia, We appreciate your kind words and look forward to serving you in the future!

10/10 Excelente

Terron

Viajó con su pareja, Viajó con su familia, Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Shouts out to miss TOI Taking care of me on my birthday I had a ball this place is awesome
Se hospedó 1 noche en octubre de 2023
Respuesta de TownePlace Suites el 13 oct. 2023
Terron, Thank you for highlighting our staff. We made sure to share this feedback with management to give them the recognition that they deserve!

10/10 Excelente

Cliente verificado

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Very nice stay.
Se hospedó 2 noches en octubre de 2023
Respuesta de TownePlace Suites el 19 oct. 2023
We appreciate your kind words and look forward to serving you in the future!

10/10 Excelente

Joan

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great amenities and so close to Garden of the Gods
I love that the hotel room we stayed in has a newly renovated bathroom and walk-in shower instead of a tub that I personally di not use, and they put refillable body wash, shampoo & conditioner on the shower wall. The beat hair dryer I have seen in a hotel room, too.
Se hospedó 2 noches en octubre de 2023
Respuesta de TownePlace Suites el 19 oct. 2023
Joan, We are happy to see that you had a 5-Star experience! We will share this with our team to let them know how we are doing.

6/10 Aceptable

Stephen

Viajó con su pareja
Le gustó: Servicios, estado de la propiedad e instalaciones
No le gustó: Personal y atención
Paid $300 for two nights and nobody cleaned our room. Had to go get coffee packets, tissues and TP ourselves. Nice desk and breakfast staff though. No other complaints.
Se hospedó 2 noches en octubre de 2023
Respuesta de TownePlace el 24 oct. 2023
Stephen, We are sorry to read about your negative experience. Thank you for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this does not happen again.

10/10 Excelente

Donna

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I've stayed here many times and have always enjoyed my stays.
Se hospedó 1 noche en octubre de 2023
Respuesta de TownePlace Suites el 19 oct. 2023
Donna, We appreciate your kind words and look forward to serving you in the future!

6/10 Aceptable

Frederick

Le gustó: Limpieza, estado de la propiedad e instalaciones
The Good: Room has kitchen with full size refrigerator/freezer, stove and oven, microwave, sink, dish washing supplies. There is a Safeway grocery store across the intersection so this is a great place to stay if you want to make your own meals. Also a couple quick serve restaurants (Chipotle and Panda Express) plus a couple full serve restaurants (Black Bear Diner and Marigold Cafe) within one block. Queen bed was very comfortable. Bathroom has combo shower and tub (which I like) and sink inside bathroom (which I prefer to sinks outside). Only about a ten minute drive from Garden of the Gods (which is why I chose this hotel). The Bad: Main street has no entrance to hotel and you have to access it through an obscure rear street/alley. Also no large signs so hotel is hard to find. Low impact commercial area is safe but not scenic; not a place to go for a walk. Television was on when I checked in (with a welcome message) but when I turned it off it immediately turned back on and it took several tries to keep it off. Desk lamp was on when I checked in and it took a while to find off switch, which was on the cord hanging underneath the desk. My room had a connecting door to next room and the sound from the next room’s television came through on the first night. (Thankfully room seemed to be empty second and third night). Room window faced a commercial building and gas station and on first morning someone there was yelling intermittently beginning at 5am.
Respuesta de TownePlace Suites el 19 oct. 2023
Frederick, Thank you for bringing this to our attention, and we’re so sorry that your experience did not match our high standards of service and hospitality. Your feedback is greatly appreciated and has been shared with our management team. We hope to have the opportunity to deliver a better experience on a return visit.

10/10 Excelente

Ricky

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en septiembre de 2023
Respuesta de TownePlace Suites el 19 oct. 2023
Ricky, Thank you for rating your stay! We look forward to serving you in the future.

10/10 Excelente

Rachel

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en septiembre de 2023
Respuesta de TownePlace Suites el 19 oct. 2023
Rachel, We are happy to see that you enjoyed your stay! Thank you for rating us.

10/10 Excelente

Channell

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Toi was great. Would stay again. Rooms were clean and safe.
Se hospedó 4 noches en septiembre de 2023
Respuesta de TownePlace Suites el 19 oct. 2023
Channell, Thank you for providing feedback on your recent experience. We take pride in providing a clean and comfortable space, so our team appreciates that you noticed. We look forward to seeing you again soon!

10/10 Excelente

Scott

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Best Front Desk Staff
The customer service at this hotel is about the best I’ve had, even when compared to much larger or expensive hotels.
Se hospedó 2 noches en septiembre de 2023
Respuesta de TownePlace Suites el 19 oct. 2023
Scott, We are pleased to hear we continue to provide outstanding service. Thank you for your kind words. We look forward to hosting you in the future.

10/10 Excelente

Guadalupe

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great location. Friendly staff and everhthing was super clean
Se hospedó 3 noches en septiembre de 2023
Respuesta de TownePlace Suites el 19 oct. 2023
Guadalupe, Thank you for providing feedback on your recent experience. We take pride in providing a clean and comfortable space, so our team appreciates that you noticed. We look forward to seeing you again soon!

4/10 Mediocre

Alex

Le gustó: Limpieza, estado de la propiedad e instalaciones
No le gustó: Personal y atención
Just right feeling
Se hospedó 1 noche en septiembre de 2023
Respuesta de TownePlace Suites el 19 oct. 2023
Alex, Thank you for rating your stay! We look forward to serving you in the future.

10/10 Excelente

christne

Se hospedó 1 noche en septiembre de 2023
Respuesta de TownePlace Suites el 21 sept. 2023
Christine, We are happy to see that you had a 10/10 experience! We will share this with our team to let them know how we are doing.

10/10 Excelente

Kristen

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en septiembre de 2023
Respuesta de TownePlace Suites el 12 sept. 2023
Kristen, Thank you for rating your stay! We look forward to serving you in the future.

6/10 Aceptable

Guido

Viajó en grupo
Suiten funktional, aber nicht mehr dem modernsten Standard entsprechend. Hellhörige Zimmer. Frühstücksauswahl sehr eingeschränkt, Toaster und Saftautomat defekt, der Raum selber viel zu klein für das grosse Hotel. Preislich ist das Hotel eher günstig. Man sollte nur nicht zu anspruchsvoll sein.
Se hospedó 2 noches en septiembre de 2023
Respuesta de TownePlace Suites el 12 sept. 2023
Guido, We appreciate your comments and constructive criticism as it is through this feedback that we know how we are doing and where improvement is needed. Please accept our sincere apologies for the lapse in service you encountered and for the inconvenience this caused you.