Marco, gracias por compartir tus pensamientos. En Sonesta ES Suites Colorado Springs, nuestro objetivo es hacer que la estadía de cada huésped sea placentera. Es maravilloso saber que nuestras habitaciones y limpieza cumplieron con sus expectativas.Lamentamos cualquier confusión con respecto a los horarios del servicio de desayuno y los cargos de estacionamiento. Nos esforzamos continuamente por brindar una experiencia de desayuno agradable y una comunicación transparente de las tarifas a todos los huéspedes. Sin duda revisaremos sus comentarios con los miembros de nuestro equipo para asegurarnos de que se realicen mejoras. Esperamos recibirlo nuevamente para una experiencia aún mejor.

Sorry to see that your stay wasn't exceptional. We will address this with the staff.

Paul, it is delightful to hear that Sonesta ES Suites Colorado Springs provided an excellent and homely environment for your exam preparations. We're glad that you found our accommodations clean and our kitchen facilities convenient, even though you chose to explore the local dining scene. We also appreciate your highlight of our accessible on-site gym and the nearby fitness centers which met your workout needs. Your kind words inspire us, and we look forward to welcoming you back, whether it be for other professional demands or a pleasant getaway.

Leanne, we appreciate your feedback and we acknowledge your suggestions regarding improvements. Constant upgrades are a part of our ongoing efforts to provide valuable experiences to our guests. We're confident that any future visits will better meet your expectations. Thank you for taking the time to share your thoughts.

Keith, it's wonderful to hear that you appreciated the value, comfort, and spaciousness offered at Sonesta ES Suites Colorado Springs. Your positive words are greatly appreciated, and we look forward to providing you with yet another comfortable experience in the future.

Shelly, thank you for your comments. We regret to hear that your recent stay didn't meet your expectations. We strive to provide a welcoming, clean environment and it seems we missed the mark during your stay. Your feedback regarding areas in need of updating and maintenance will be taken into consideration as we continually work to improve the guest experience. We hope to have the opportunity to welcome you back in the future to showcase these improvements.

Felix, it's quite disheartening to hear about your recent stay. It's unfortunate that you encountered issues regarding the cleanliness of your accommodation and that your concerns were not effectively addressed by our colleagues. As a hotel, we always strive for our guest's utmost comfort and satisfaction. Your feedback is valuable and will be taken as an important tool for enhancing our services. Please rest assured that your comments will be shared with the relevant departments for necessary improvements. We hope this experience won't discourage you from giving us another chance to serve you better in the future.

Brenda, it's delightful to hear that Sonesta ES Suites Colorado Springs' location served you well during your work trip. We're also pleased that our diverse breakfast choices met your approval. We hope to welcome you back whenever your travels bring you our way.

Jerami, it's disheartening to learn about your recent experience. We deeply understand how important kind and always respectful interactions are for our guests. Please note that we train our colleagues to provide nothing but the finest service. There may be misunderstanding regarding additional charges such as for parking or an early check-in. We encourage guests to clarify any perplexing fees with us directly. Our aim is not to ruin vacations but to contribute positively to them. Your feedback will be used to improve future guest experiences.

Susan, we're thrilled to hear your experience at Sonesta ES Suites Colorado Springs met your expectations. Isn't it wonderful to have cozy bedding, ample hot water, convenient parking, and scrumptious breakfasts all in one place? Our team members aim to deliver kindness and grace to every guest, so it's great to see we hit the mark for you. We can't wait to exceed your expectations on your next visit. Come back soon!

Mark, we appreciate that you took the time to share your feedback. It's great to know you found our breakfast satisfying, enjoyed reliable WiFi, and had a restful sleep in our comfortable bed. However, your candid comments regarding certain aspects of your stay have been noted. We sincerely apologize for any inconvenience you experienced with the room's accessibility features and bathroom. We're also taking note of your comments about the condition of our infrastructure. Please rest assured, that we're always striving to improve, using comments such as yours as an essential tool in doing so. Thank you again for your feedback. We hope for another opportunity to exceed your expectations.

Ted, thank you for sharing your experience at Sonesta ES Suites Colorado Springs. We are delighted that our team members made a good impression and that you found your room to be comfortable. We appreciate your positive review and look forward to welcoming you back.

Jeffrey, it's fantastic to know you enjoyed your visit to Sonesta ES Suites Colorado Springs. We're thrilled our spacious rooms, serene setting, and cleanliness met your needs during your conference stay. It was a pleasure hosting you and we hope to have the opportunity to welcome you back in the near future.

Lacy, it's great to hear that you loved your stay at the Sonesta ES Suites Colorado Springs. We're thrilled to know that our hotel served as your home during your transition. We eagerly await your return and the opportunity to make your next stay just as enjoyable.

Stacy, it's wonderful to hear that you found the location of Sonesta ES Suites Colorado Springs ideal for your needs, and you particularly enjoyed its proximity to various activities and dining options. We are elated knowing that our hotel has become your go-to place when visiting your sister. Thank you for sharing your amazing experience, and we eagerly anticipate your next visit.

Tony, it's a pleasure to read that you enjoyed the Sonesta ES Suites Colorado Springs, particularly the well-kept rooms and friendly people. Your feedback about the empty soap dispensers and pens in your unit is important to us. We're continuously striving to enhance our guest experience, and your notes will be passed on to the relevant teams for review. Thank you for sharing your experience, and we hope to welcome you back soon.

Thanks for the outstanding rating!We're delighted your time at Sonesta ES Suites Colorado Springs was so amazing! We strive for excellence. We look forward to hosting you again soon so we can share another fantastic experience with you.

Gregory, it's wonderful to hear that your experience at Sonesta ES Suites Colorado Springs was excellent. Thanks for choosing us and for sharing your rating on Expedia. We look forward to welcoming you back for another 5-star experience in the future.

John, we are thrilled to hear that you appreciated the contemporary design of Sonesta ES Suites Colorado Springs. We appreciate your feedback and invite you to stay with us again in the future.

Jennifer, it's wonderful to hear you appreciated the spaciousness and welcoming atmosphere of the rooms at Sonesta ES Suites Colorado Springs. We're thrilled our well-equipped kitchen, comfortable king-sized bed, and tranquil ambiance enhanced your stay. Our team members work diligently to keep our property spotless and we're glad it didn't go unnoticed. It's pleasing to know you enjoyed our breakfast offerings, endured minimal noise disruption, and had the opportunity to use our compact yet functional gym. We hope you choose us again in the future and get a chance to utilize the fireplace and the kitchen.

Raymond, we are delighted that you had a satisfying stay at Sonesta ES Suites Colorado Springs! Your high rating speaks volumes about your experience. We appreciate your feedback and hope to see you again soon for another pleasant visit.

Virginia, we're thrilled you enjoyed your stay at Sonesta ES Suites Colorado Springs and found the property to be cozy and clean. Your comparison to feeling like you were in your own apartment truly encapsulates our goal to make guests feel at home. We eagerly anticipate welcoming you back for another delightful visit!

Josh, thank you for sharing your thoughts. Sonesta ES Suites Colorado Springs strives to give all guests an exceptional stay. We appreciate your understanding. We hope to have the opportunity to welcome you back for an even better experience in the future.

Michael, it's great to know that you found Sonesta ES Suites Colorado Springs to offer good value for your stay. Our goal is always to provide excellent accommodation that fits within various budget ranges and we're glad to note we hit the mark with you. Looking forward to your return visit.

Thank you for your positive feedback. We're thrilled to hear that Sonesta ES Suites Colorado Springs' location and cleanliness met your expectations. We appreciate your intent to choose us again for future stays and can't wait to welcome you back.

Sam, it's disappointing to hear that your stay didn't meet expectations. We hear your concerns about the sound insulation and minor room improvements that can be made. We're continually working to maintain our property and provide a quiet and cozy environment for our guests. We're pleased to note you were satisfied with the cleanliness and presentation of the interior. Thanks for your feedback, and we hope to have another chance in the future to deliver an improved experience.

Johannes, we appreciate your candid feedback. It's regrettable to hear that you encountered challenges with the room features and found the location less favorable. We strive to maintain high standards of comfort and convenience, and your comments are critical to our ongoing efforts to enhance our services. Rest assured, your concerns will be shared with our maintenance and service teams for prompt attention. We hope we have another opportunity to serve you better in the future.

Donna, thank you for sharing your review of your stay at Sonesta ES Suites Colorado Springs. It brings us joy to know that you appreciated our full kitchen facilities, the ample room space, and the delicious breakfast offerings. These features have been designed with the comfort and contentment of our esteemed guests in mind. Thank you for reminding us that we are achieving what we set out to do. We're thrilled to have made your stay enjoyable, and we're looking forward to welcoming you back to Sonesta ES Suites Colorado Springs in the future.

Sandra, it's disheartening to hear about the less than satisfactory experience you had during your stay. Our aim is to provide each and every guest with a comfortable and clean environment, and it appears we fell short of that goal in your case.Your comments on the outdated nature of the place indicate that there could be areas where improvement is needed. We appreciate your mentioning this, as it gives us a direction on our continuous pursuit of enhancements. Furthermore, cleanliness is a key aspect of our accommodations, and we take feedback regarding this very seriously. We're sorry to hear you found the carpet condition and furniture to be below par.Rest assured that we will look into all the issues mentioned and address them appropriately. We thank you for bringing them to our attention. We hope that you would consider giving us another opportunity. We would like to demonstrate to you the high standard of quality we strive for in our services, which we believe you deserve to experience.

Thanks for the perfect rating, Shantel!We aim to please and your praise lets us know we're doing our job! We look forward to sharing another amazing experience with you soon at Sonesta ES Suites Colorado Springs.Have a wonderful day!

Suzanne, thank you for taking the time to share your experience with us. It's important for us to understand how our guests feel about their stay. It's heartening to learn that you found our accommodations to be clean, as we strive to maintain our spaces meticulously for all of our guests.However, it seems that the condition of the rooms left something to be desired. We acknowledge that decor can affect the overall experience of a stay, and we're sorry that the wear on the carpets and cupboards didn't meet your expectations. Quality and comfort are top priorities for us, and we're taking your feedback seriously as we work on improving our offerings.Moreover, we regret to hear about the inconvenience you experienced due to the dysfunctional power outlet in the bathroom. Quick and effective problem resolution is always our aim, and we're sorry that this issue was not promptly remedied for you.We appreciate your feedback as it helps us identify the areas we can improve the guest experience. We hope you consider staying with us again in the future so we can provide you with a more satisfying experience. Rest assured, we're continuously working to improve our services and accommodations.

Barbara, it's wonderful to know that your stay at Sonesta ES Suites Colorado Springs was appreciated. Your kind words about our comfortable new mattresses and the cleanliness of the room make us proud. It's good to learn that the provided kitchen amenities, although basic, surpassed your needs, highlighting our commitment to cater to our guests.Our team strives for nothing short of excellence. Hearing your commendation about our exemplary customer service and the friendliness of our team members confirms that we are on the right path. We do acknowledge your comments about the exterior appearance of the establishment and assure you that we continuously strive for improvements in all aspects. We want your experience to be exceptional, both inside and outside.We hope to have the opportunity to welcome you back during your next visit to Colorado Springs and provide you with an even better experience. Thank you for taking the time to share your positive feedback.

Cassie, it's wonderful to hear that your stay at Sonesta ES Suites Colorado Springs proved to be a beneficial one. We greatly appreciate your recognition of our attention towards cleanliness and maintenance despite being an older establishment.Being close to shopping venues certainly helped when you needed a jacket due to the unexpected chilly weather. Accessibility is a key factor we pride ourselves on, so it delights us to know it served you well.We're glad that you found our breakfast not only convenient but also healthful with a variety of food choices. It's integral that we cater to a wide spectrum of dietary preferences to create a positive start to guests' days.Your plans to return to our establishment and your kind recommendation speak volumes about the experiential quality we strive to provide.We acknowledge your point regarding potential noise disturbances in first-level accommodations. We constantly strive to find ways to improve our guests' comfort, and this feedback is helpful. Please let us know of any issues during your stay in the future, as we're always eager to make your stay as enjoyable as possible.Your notes about our team members' helpfulness are heartening. They continually aim to assist guests in any way possible, and confirmation of their success in doing so is rewarding.Thank you for taking the time to share your experience, and we look forward to welcoming you back to Sonesta ES Suites Colorado Springs in the future.

Brittany, it's heartening to hear that you had a wonderful experience at Sonesta ES Suites Colorado Springs. We're thrilled that you felt a warm reception from our team members and were satisfied with the high standards of cleanliness we maintain, even in our older properties. Our commitment is to make our guests feel welcomed and provide a clean, comfortable environment and it's delightful to know that we were successful in meeting your expectations. Thank you for sharing your experience, and we hope to welcome you back to Sonesta ES Suites Colorado Springs in the near future for another pleasant stay.

We appreciate you taking the time to share this feedback following your stay. It's pleasing that you found the room to be nice and our front desk team members to be extremely welcoming and kind. Guest satisfaction is our top priority and we're glad that the helpfulness of our front desk service was a positive experience for you.Regarding the less satisfactory aspects of your stay, please accept our apologies. We understand that certain furnishings within your suite did not meet your expectations and seemed to show signs of age and use. We continually aim for excellence in all aspects of our operations and very clearly, we seemed to have fallen short here.Furthermore, the remark about the buildings showing signs of age is concerning to us. Our commitment to maintaining our facilities is resolute and we understand it's key to an enjoyable stay. We want to assure you that these observations have been heard and recognized.Moving forward, we will employ this invaluable feedback in the implementation of ongoing improvements to our property. Once again, we appreciate your insightful feedback as it helps us identify areas for refinement. Thank you for sharing your experience, and we hope you would consider giving us the chance to welcome you back again.

Thank you for your positive feedback. Next time you are in Colorado Springs we hope you will choose to stay with us again.

Thank you for your positive feedback and we are glad that you and your partner enjoyed your stay. We look forward to having you stay with us again next time you are back in Colorado Springs.

Thank you for your feedback and I am please to hear that the staff was excellent. Next time you are back in town we hope you will choose to stay with us again.

Thank you for your feedback we will work on addressing the issues you have brought to our attention and hope that next time you are in Colorado Springs you will give us another chance to prove this was an isolated experience.

Thank you for your great feedback. We are pleased to hear how much you enjoyed every aspect of your stay. Next time you are back in town we look forward to hosting you again.

Thank you for your feedback and we are pleased to hear you experience great customer service and enjoyed the kitchen set up. Next time you are back in Colorado Springs we hope you will choose to stay with us again.

Thank you for the wonderful feedback and I am happy that you loved the layout of the the room and how it was like your own little apartment. Also, I am glad the staff was very nice as well. Next time you are back in town we hope you will come stay with us again.

Thank you for your feedback and I am sorry to hear the stay was not up to you standards. We will take your feedback and help us improve the property. Next time you are back in town we hope you will give us another chance.