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Opiniones sobre La Quinta Inn by Wyndham Colorado Springs Garden of the Gods

2.5 out of 5

Opiniones

5,6
Evaluación: 10 - Excelente. 156 de 1001 opiniones" "
Evaluación: 8 - Bueno. 191 de 1001 opiniones" "
Evaluación: 6 - Aceptable. 196 de 1001 opiniones" "
Evaluación: 4 - Mediocre. 209 de 1001 opiniones" "
Evaluación: 2 - Terrible. 249 de 1001 opiniones" "

5,6/10

Limpieza

7,2/10

Personal y atención

5,4/10

Servicios

5,2/10

Estado de la propiedad e instalaciones

5,6/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Walter

Se hospedó 1 noche en febrero de 2024
Respuesta de Manager el 22 mar. 2024
Hello Walter, We appreciate you choosing our hotel for your stay. If there's anything specific you would like to share about your experience, we encourage you to reach out to us directly. We value your feedback and would love to address any concerns you may have. We hope to welcome you back in the future for an even better stay.

4/10 Mediocre

HERIBERTO GOMEZ

Viajó con su familia
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Muy sucia y descuidada la propiedad., al igual que los cuartos
Se hospedó 1 noche en agosto de 2023
Respuesta de Manager el 4 sept. 2023
Hello HERIBERTO GOMEZ, Thank you for taking the time to share your comments regarding our hotel. Your voice is very valuable to us and we hope you will return on your next travels.

10/10 Excelente

Kate

Se hospedó 1 noche en julio de 2023
Respuesta de Manager el 26 jul. 2023
Hello Kate,We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area.

6/10 Aceptable

hector

Se hospedó 1 noche en julio de 2023
Respuesta de Manager el 25 jul. 2023
Hello hector, Thank you for sharing this rating, and we welcome you to visit us again anytime.

2/10 Terrible

Jose

No le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 1 noche en mayo de 2023
Respuesta de Manager el 30 may. 2023
Hello Jose, Thank you for taking the time to share your rating. Please reach out and share your feedback if something didn't meet your needs. We hope to earn your business again on your next travels.

10/10 Excelente

Kate

Viajó por negocios, Viajó con su familia
Le gustó: Limpieza, personal y atención
excelente servicio
Se hospedó 3 noches en mayo de 2023
Respuesta de Manager el 10 may. 2023
Hi Kate,I'm delighted to know you found your stay to be top-notch. Please find a reason to visit us again soon.

6/10 Aceptable

jesus

Se hospedó 1 noche en agosto de 2022
Respuesta de Manager el 29 nov. 2022
Hello jesus, We appreciate your time in sharing your feedback. We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.

4/10 Mediocre

Mariam

Viajó con su familia
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Muy mala atención, el lobby está en mantenimiento y completamente descuidado, las instalaciones completamente son descuidadas y la limpieza pésima, la ropa de cama y almohadas huelen mal. En general todo el hotel está sucio la habitación no se ve bien limpia. Baño muy incómodo y sin extractor de aire. En general el servicio muy malo nos iban a cobrar doble.
Se hospedó 1 noche en agosto de 2022
Respuesta de Manager el 30 ago. 2022
Hello Mariam, Thank you for taking the time to share your comments regarding our hotel. I hope that we will impress you with exemplary service during future visits.

8/10 Bueno

YOHANA

Se hospedó 1 noche en julio de 2022
Respuesta de Manager el 5 nov. 2022
Hello YOHANA,Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.

8/10 Bueno

Juan

Se hospedó 1 noche en mayo de 2022
Respuesta de Manager el 16 ago. 2022
Hello Juan, We really appreciate you taking the time to rate your experience with us. Please come stay with us again on your next visit to the area.,

8/10 Bueno

David

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 4 noches en diciembre de 2021
Respuesta de Manager el 18 ago. 2022
Hello David, We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.,

2/10 Terrible

Ines o

Viajó con su familia
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en diciembre de 2021
Respuesta de Manager el 18 ago. 2022
Hello Ines o, We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.,

10/10 Excelente

Victor

Se hospedó 3 noches en noviembre de 2021

4/10 Mediocre

Liuber, Cartago

Viajó con su familia
No le gustó: Personal y atención
Nada
Se hospedó 1 noche en octubre de 2021

10/10 Excelente

Victor

Se hospedó 3 noches en octubre de 2021

6/10 Aceptable

Azucena

Viajó con su familia
Le gustó: Limpieza
No le gustó: Comodidad de la habitación
Se hospedó 1 noche en diciembre de 2020

4/10 Mediocre

Carol

Viajó por negocios
No le gustó: Limpieza, estado de la propiedad e instalaciones
No es como se ve en las fotos la verdad me sentí estafada! No desayuno como ofrece la página, no servicio de limpieza y no es como en las fotos! Muy viejo el edificio y la habitación olía a viejo y humedo! El vecindario feo!
Se hospedó 2 noches en noviembre de 2020
Respuesta de Nikki el 19 nov. 2020
I apologize that your stay was not what you expected. We did just have our photos updated on our website less than a year ago. We also have a COVID disclaimer that informs our guests to call the property for amenity updates as they are constantly changing because of the pandemic. Thank you for taking the time to leave us your feedback.

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Buen precio ,, muy amables no problemas .... limpieza... atencion todo bien
Se hospedó 1 noche en septiembre de 2019
Respuesta de Dawn el 2 oct. 2019
Thank you so much for you wonderful comments. The entire team thanks you.

2/10 Terrible

Miriam

No le gustó: Limpieza
Se hospedó 3 noches en marzo de 2024
Respuesta de Manager el 1 may. 2024
Hello Miriam, We're sorry to hear you didn't fully enjoy your stay. Please feel free to reach out to us directly so we can address any concerns you may have.

10/10 Excelente

Henry

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Everything was good be nice.
Se hospedó 10 noches en abril de 2024
Respuesta de Manager el 25 abr. 2024
Hello Henry,We are glad to hear that your overall experience was positive. Your feedback is invaluable to us. Thank you for taking the time to share your thoughts. Your comments will be shared with the team to continue improving our services.

4/10 Mediocre

Quintin

Viajó con su pareja
Le gustó: Personal y atención
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Well, first our keys didn't work 3 different times. Then they found out the lock on the door didn't work so they had to move us to a different room.
Se hospedó 1 noche en abril de 2024
Respuesta de Manager el 23 abr. 2024
Hello Quintin, We regret to hear about the inconvenience you experienced with your room keys and the door lock. Your feedback is valuable, and we will address this with our team to prevent such occurrences in the future. Please feel free to reach out to our management for further assistance regarding your stay.

10/10 Excelente

Guillermo Millie

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
the staff service is great very profesional and servicial good hotel and safe area
Se hospedó 1 noche en abril de 2024
Respuesta de Manager el 17 abr. 2024
Hello Guillermo Millie,We're delighted to hear that you found our staff service to be professional and helpful during your stay. It's fantastic to know that you enjoyed your time with us and felt safe in our hotel's surroundings. Should you have any future questions or feedback, please don't hesitate to reach out to our management team.

6/10 Aceptable

Keith

Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 2 noches en abril de 2024
Respuesta de Manager el 14 abr. 2024
Hello Keith,We appreciate you staying with us and hope you had a pleasant experience overall. Please feel free to reach out to us directly with any feedback you would like to share from your recent stay.

10/10 Excelente

Regina

Viajó con su familia y niños pequeños, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de Manager el 11 abr. 2024
Hello Regina,Thank you for sharing the wonderful rating about your experience here with us. We are happy to see your stay was pleasant, and we hope to have the pleasure of hosting you again soon.

10/10 Excelente

Carlos

Se hospedó 1 noche en abril de 2024
Respuesta de Manager el 28 abr. 2024
Hello Carlos,We are delighted to hear that you had an excellent stay with us! We look forward to welcoming you back soon for another wonderful experience at our hotel.

10/10 Excelente

Nellyvonne

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención
It was all we needed..
Se hospedó 5 noches en marzo de 2024
Respuesta de Manager el 1 abr. 2024
Hello Nellyvonne,We are delighted to hear that our hotel met your needs. If there is anything else we can assist you with in the future, feel free to reach out to us. Thank you for choosing to stay with us.

6/10 Aceptable

Antoine

Viajó por negocios
Le gustó: Estado de la propiedad e instalaciones
friendly help
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager el 29 mar. 2024
Hello Antoine,Thank you for sharing your feedback with us. We appreciate your comments and will share them with our team for further review and improvement. If you have any further concerns, please don't hesitate to contact our management team directly.

6/10 Aceptable

Precious

Viajó por negocios
Le gustó: Personal y atención, estado de la propiedad e instalaciones
No le gustó: Limpieza, servicios
Clean rooms better but other than that, staff was wonderful!
Se hospedó 9 noches en marzo de 2024
Respuesta de Manager el 22 mar. 2024
Hello Precious, We appreciate your kind words about our staff and will work on improving our room cleanliness further. Thank you for sharing your feedback with us.

4/10 Mediocre

Richard

No le gustó: Personal y atención, estado de la propiedad e instalaciones
Just not a good experience
Se hospedó 3 noches en marzo de 2024
Respuesta de Manager el 14 mar. 2024
Hello Richard, We appreciate your feedback and regret to hear that your experience did not meet your expectations. Should you have any further details to share, please don't hesitate to reach out to our management team directly. Your input is valuable to us as we strive to improve our services for all our guests.

8/10 Bueno

Craig

Le gustó: Limpieza, personal y atención
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager el 16 mar. 2024
Hello Craig, Thank you for staying with us. We would appreciate it if you could provide us with more details about your experience, so that we can address any issues you may have encountered. We value your feedback and want to ensure that your future stays are more enjoyable.

8/10 Bueno

Wilma

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Room was clean, nice complimentary breakfast but noisy neighbors area is good just the people can't help that but overall nice stay
Se hospedó 3 noches en marzo de 2024
Respuesta de Manager el 15 mar. 2024
Hello Wilma,We appreciate your feedback on the cleanliness of the room and the complimentary breakfast during your stay. It's great to hear you found the location nice. Should you encounter any disturbances from other guests in the future, feel free to reach out to our front desk for assistance. Your overall positive experience means a lot to us.

10/10 Excelente

Marisol

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 3 noches en marzo de 2024
Respuesta de Manager el 14 mar. 2024
Hello Marisol,We are glad to hear you had a wonderful experience with us! If there is anything else we can do to make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back soon!

2/10 Terrible

Elaine

Viajó con su pareja
No le gustó: Personal y atención, estado de la propiedad e instalaciones
The staff was very rude and non helpful towards my disability would not understand that being 9 mins late paying my bill even through i notified and made a reservation the manger kicked us out like we were non human the staff was horriable as well.would not recommended this hotel at all because, they do not know the hospitality business and Wyndham should drop the hotel or they will bave many law suits on there hands.
Se hospedó 2 noches en marzo de 2024
Respuesta de Manager el 14 mar. 2024
Hello Elaine, We're sorry to hear about your experience and appreciate your feedback. We take all guest concerns seriously and will address this with our team. Please feel free to reach out to management directly to discuss your stay further. Your comments will help us improve our services for all guests' satisfaction.

8/10 Bueno

Benjamin

Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Dirty
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager el 12 mar. 2024
Hello Benjamin, We apologize for any cleanliness issues you experienced during your stay. Your feedback is important to us as we continually strive to improve our services for all guests. We recommend contacting management directly to discuss your concerns in more detail.

2/10 Terrible

Lisa

Se hospedó 1 noche en marzo de 2024
Respuesta de Manager el 29 mar. 2024
Hello Lisa,We apologize for any inconvenience you may have experienced during your stay. Please reach out to us directly with any feedback you have so we can address the issues. We appreciate you bringing this to our attention and hope to welcome you back in the future.

2/10 Terrible

Allan

Viajó en grupo
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
💥The staff do not communicate well within themselves they also like to just barge in your room yea they knocked but as they knocked they was also walking in your room. Very rude and VERY JUDGEMENTAL. would not recommend ...if this hotel is going for making people feel vilated and uncomfortable then they get a 10 out of ten. Also their blow dryer they had in the room did not work at all...💩👎💥
Respuesta de Manager el 9 mar. 2024
Hello Allan,We apologize for any inconvenience caused during your stay. Guest feedback is valued, and we will address the communication and entry procedures with our team. We regret to learn of your experience and will inspect the blow dryers in our rooms. Your comments will help us improve for future guests.

8/10 Bueno

David

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The young lady working at night, Nana was super helpful in getting me in due to my large truck. She made everything real easy I'm very grateful for her. The room was super clean and neat. Thank you for all your hospitality. God's blessings
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager el 9 mar. 2024
Hello David,We are thrilled to hear that Nana provided you with excellent service. We are committed to ensuring a clean and comfortable stay for all our guests. Your kind words will be shared with our team. Thank you for choosing our hotel, and we look forward to welcoming you back in the future.

8/10 Bueno

Stephen, Canon City

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Close to my event. Good price. Room was in good condition.
Se hospedó 1 noche en febrero de 2024
Respuesta de Manager el 22 feb. 2024
Hello Stephen,We are pleased to hear that you found our hotel convenient and the room satisfactory for your needs. We hope you had a successful event nearby. Should you have any further feedback or require assistance, please do not hesitate to reach out to us directly.

10/10 Excelente

Katy

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Good
Se hospedó 1 noche en febrero de 2024
Respuesta de Manager el 20 feb. 2024
Hello Katy,We appreciate you taking the time to share your feedback with us. Should you have any further concerns, please don't hesitate to reach out to our management team directly. Thank you for choosing to stay with us, and we hope to welcome you back in the future.

4/10 Mediocre

Shirley

Viajó por negocios
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The room was dirty. I should have requested a different room. But, not wanting to cause problems, I went to the dollar store to purchase cleaning supplies. After about an hour, was finally able to take a shower. I came into town for work. So, the t.v. Was important for something to unwind with after work. I requested help two times with two different people to get my t.v. Working. Needless to say I stayed two days watching the menu screen, where the t.v. Was apparently stuck on. I stayed on a Thursday and Friday night. Saturday morning the elevator was filled with graffiti. I can on wonder what went on while I was asleep. I stay in the Springs often for work and this is by far the worst hotel so far.
Respuesta de Manager el 19 feb. 2024
Hello Shirley, We apologize for your disappointment and inconvenience during your recent stay. Your feedback is essential, and we regret to hear we fell short of your expectations. We will address your concerns with our team for immediate improvement. Please reach out to our management team to discuss your experience further. We value your loyalty and hope to have the opportunity to better serve you in the future.

2/10 Terrible

nolan

No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Dirty, poor service, dog poop and cigarette butts everywhere.
Se hospedó 1 noche en febrero de 2024
Respuesta de Manager el 17 feb. 2024
Hello nolan,We regret to hear about your experience and apologize for any inconvenience caused. We take all feedback seriously and will bring this to the attention of our team for review and improvement. Your feedback is valuable to us as we strive to provide a positive experience for all our guests.

8/10 Bueno

Ann Marie

Viajó por negocios
Le gustó: Personal y atención
No le gustó: Servicios
The room i was first assigned was ok definitely better than the one i was moved to due to food left in the refrigerator and dirty towels placed out for use.
Se hospedó 2 noches en febrero de 2024
Respuesta de Manager el 8 feb. 2024
Hello Ann Marie, Thank you for bringing this to our attention. We apologize for any inconvenience you experienced during your stay. We have shared your feedback with our team to ensure that this is addressed and improved moving forward. We appreciate your feedback and hope to have the opportunity to welcome you back in the future.

10/10 Excelente

paul

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 4 noches en enero de 2024
Respuesta de Manager el 6 feb. 2024
Hello paul,Thank you for choosing our hotel for your stay! We are delighted to hear that you had a wonderful experience with us. We hope to have the pleasure of welcoming you back in the future.

4/10 Mediocre

jonathan

No le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Manager el 6 feb. 2024
Hello jonathan, We appreciate you choosing our hotel and taking the time to share your rating. If there are any specific concerns or issues you experienced during your stay, please don't hesitate to reach out to us directly so we can address them accordingly. We value your feedback and hope to have the opportunity to welcome you back in the future.

10/10 Excelente

Jose Salvador

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Definitely we love la Quinta inn
Se hospedó 1 noche en enero de 2024
Respuesta de Manager el 22 ene. 2024
Hello Jose Salvador,Thank you for sharing your positive experience at La Quinta Inn! We're thrilled to hear that you loved your stay with us. If you have any future plans to visit, we look forward to welcoming you back for another enjoyable experience.

10/10 Excelente

Maureen

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Manager el 19 ene. 2024
Hello Maureen,Thank you for choosing our hotel for your stay! We're delighted to hear that you had such a wonderful experience with us. If you have any further feedback or suggestions, please feel free to reach out to us directly. We hope to have the opportunity to welcome you back in the future.

6/10 Aceptable

Cliente verificado

Le gustó: Personal y atención
No le gustó: Limpieza
Se hospedó 1 noche en diciembre de 2023
Respuesta de Manager el 28 dic. 2023
Dear Guest, We appreciate that you took the time to rate your experience at our hotel. We would love to hear more about your stay and any feedback you may have. Please reach out to us directly so that we can address any issues and make sure your next visit is truly exceptional. We hope to have another opportunity to welcome you back in the future.

2/10 Terrible

Eddie

No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This place is dirty and that staff here are rude as hell
Se hospedó 2 noches en diciembre de 2023
Respuesta de Manager el 23 dic. 2023
Hello Eddie,We apologize for any inconvenience you may have experienced during your stay. Our team strives to maintain a clean and welcoming environment for all guests. If there are specific issues you would like to bring to our attention, please contact our management directly so we can address them accordingly.

10/10 Excelente

Carlos

Se hospedó 1 noche en diciembre de 2023
Respuesta de Manager el 6 ene. 2024
Hello Carlos,Thank you for choosing our hotel for your stay! We're thrilled to hear that you had a wonderful experience with us. If you have any additional feedback or if there's anything else we can assist you with, please don't hesitate to reach out to us. We hope to welcome you back in the future for another excellent stay!

6/10 Aceptable

Lori

No le gustó: Estado de la propiedad e instalaciones, comodidad de la habitación
Floors dirty. Bed very hard
Se hospedó 1 noche en noviembre de 2023
Respuesta de Manager el 21 nov. 2023
Hello Lori, We appreciate your feedback regarding the cleanliness of the floors and the comfort level of the bed. Our team strives to maintain high standards in cleanliness, and your comments will be shared with the appropriate department for further improvement. We apologize for any inconvenience caused and hope you will consider staying with us again in the future so we can provide you with a better experience.