Terraza o patio

Opiniones sobre Hyatt House Colorado Springs Airport

3.5 out of 5
Hyatt House Colorado Springs Airport
2875 Zeppelin Rd, Colorado Springs, CO

Opiniones

9,2

Magnífico

Evaluación: 10 - Excelente. 102 de 138 opiniones" "
Evaluación: 8 - Bueno. 22 de 138 opiniones" "
Evaluación: 6 - Aceptable. 8 de 138 opiniones" "
Evaluación: 4 - Mediocre. 3 de 138 opiniones" "
Evaluación: 2 - Terrible. 3 de 138 opiniones" "

9,6/10

Limpieza

9,4/10

Personal y atención

9,2/10

Servicios

9,6/10

Estado de la propiedad e instalaciones

9,2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Kiusneydi

Se hospedó 1 noche en noviembre de 2023
Respuesta de LKC el 27 nov. 2023
KiusneydiThank you again for the great rating! We are so happy that you enjoyed your stay. Lynda

10/10 Excelente

Hector

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
All good
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Brenton

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The room was comfortable and very quiet. I never heard any planes coming into the airport. I stayed here because it was really easy to return my rental car and get to the airport in only a few minutes.
Se hospedó 1 noche en abril de 2024
Respuesta de Kristin - Guest Services Manager el 29 abr. 2024
We are glad your stay went well! We hope to see you again in the future!

8/10 Bueno

Erik

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 3 noches en abril de 2024
Respuesta de Kristin - Guest Services Manager el 29 abr. 2024
Thank you for letting us know how we did.

10/10 Excelente

isabel

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en abril de 2024
Respuesta de Kristin - Guest Services Manager el 29 abr. 2024
Thank you for letting us know how we did! We hope you stay with us again in the future!

10/10 Excelente

Carlos

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 4 noches en abril de 2024
Respuesta de Hotel Management el 11 abr. 2024
Hello, thank you for the ratings! Hope to see you soon again, Hotel Management

10/10 Excelente

Mary

Viajó por negocios, Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
It was a great stay
Se hospedó 6 noches en marzo de 2024
Respuesta de Hotel Management el 1 abr. 2024
Hello,thank you for the review!Hope to see you soon,Hotel Management

10/10 Excelente

Michael

Le gustó: Personal y atención, servicios
This is an OUTSTANDING staff … no matter what shift. They’re all very attentive and professional. PLEASE, pass that on to someone who can let it be known.
Se hospedó 1 noche en marzo de 2024
Respuesta de Kristin - Guest Services Manager el 26 mar. 2024
Thank you so much for the kind words! I will share with the entire team today!

10/10 Excelente

Lydia

Se hospedó 1 noche en marzo de 2024
Respuesta de Hotel Management el 13 abr. 2024
Hello, thank you for the ratings. Hope to see you soon again, Hotel Management

8/10 Bueno

Michael J

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024
Respuesta de Hotel Management el 24 mar. 2024
Hello, thank you for the ratings! Hope to see you soon again,Hotel Management

10/10 Excelente

Steven

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This is my second stay here. The staff here is always helpful and accommodating. The facility is quiet, clean and very comfortable. Very close to the airport so doesn’t take you long to and from. Not too far from anything else, since you have major roadways in all directions. I will book whenever I travel to Colorado Springs.
Se hospedó 2 noches en marzo de 2024
Respuesta de Hotel Management el 19 mar. 2024
Hello,thank you for the review! Happy to know we're your choice when travelling to Colorado Springs :)Hope to see you soon again,Hotel Management

10/10 Excelente

Claire

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Clean, excellent accommodations. We got a room with a kitchen that was stocked with kitchenware, a stovetop, refrigerator, and dishwasher.
Se hospedó 1 noche en marzo de 2024
Respuesta de Kristin - Guest Services Manager el 15 mar. 2024
Thank you for your kind words!

10/10 Excelente

Samantha

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 5 noches en marzo de 2024
Respuesta de Kristin - Guest Services Manager el 15 mar. 2024
Thank you!

10/10 Excelente

Anessa

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I left my rosmary mint oil in room 317 if i could get that back that would be great.
Se hospedó 1 noche en marzo de 2024
Respuesta de Kristin - Guest Services Manager el 11 mar. 2024
Thank you for letting us know. I will work with housekeeping to see if they found anything.

10/10 Excelente

Michael

Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Very professional and friendly staff. Comfortable room!
Se hospedó 1 noche en marzo de 2024
Respuesta de Kristin - Guest Services Manager el 10 mar. 2024
Thank you for telling us how we are doing!

8/10 Bueno

Kenia

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024
Respuesta de Kristin - Guest Services Manager el 10 mar. 2024
Thank you for letting us know how we are doing!

10/10 Excelente

Karen

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024
Respuesta de Hotel Management el 9 mar. 2024
Hello, thank you for the ratings. Happy to hear you enjoyed your stay. Hoping to see you soon again, Hotel Management

10/10 Excelente

Dee

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excellent
Se hospedó 1 noche en marzo de 2024
Respuesta de Hotel Management el 8 mar. 2024
Dee,thank you for the review! Hope to see you soon again,Hotel Management

8/10 Bueno

Mark

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024
Respuesta de LKC el 4 mar. 2024
MarkWe are sorry that your stay was not perfect. If you have any feedback you can share so that we can improve for your next visit it would be most appreciated. We strive to make every stay a 5 out of5, so when we fall short our wants to ensure we do better.

10/10 Excelente

Douglas

Le gustó: Servicios
Fantastic property. Extremely clean. Great design leading to a very functional space.
Se hospedó 1 noche en febrero de 2024
Respuesta de Kristin - Guest Services Manager el 3 mar. 2024
Thank you!

10/10 Excelente

Shelly, Westcliffe

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Quiet, clean, convenient and safe Hyatt House = so close to COS Airport. Easy check-in and out and with the kitchen suite or mini-kitchen also easy to bring or make your own food. The surrounding area is in full construction mode so that's the only aesthethic drawback. Wonderful pool and fun little bar. Rooms are spacious and well-appointed.
Se hospedó 1 noche en febrero de 2024
Respuesta de Kristin- Guest Service Manager el 27 feb. 2024
Thank you for letting us know how we are doing! We are excited to hear that you loved the property! Hopefully the construction ends soon!

8/10 Bueno

Paul

Viajó con su pareja
Le gustó: Limpieza, estado de la propiedad e instalaciones
Pretty good overall. When we came in, the desk clerk was sitting in the lobby with his feet on the couch which was off putting but not a huge deal. Kitchen staff was dropping F bombs in the kitchen while there were kids at the buffet. Rooms were nice and modern and staff was friendly and accommodating
Se hospedó 1 noche en febrero de 2024
Respuesta de Kristin - Guest Services Manager el 23 feb. 2024
I sincerely apologize for the cursing and the Front desk agent sitting on the couch. This is not acceptable and I will be speaking to them about this. I'm glad the rest of your stay was good.

2/10 Terrible

Kyle

Se hospedó 1 noche en febrero de 2024
Respuesta de Hotel Management el 24 mar. 2024
Sorry to see you didn't like your stay with us. Feel free to contact Front Desk to share some details and help us become better!Sincerely,Hotel Management

8/10 Bueno

Laura

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en enero de 2024
Respuesta de Hotel Management el 31 ene. 2024
Than you for the ratings! Hope to see you soon again,Hotel Management

6/10 Aceptable

Eric

Se hospedó 1 noche en enero de 2024
Respuesta de Kristin - Guest Services Manager el 30 ene. 2024
I'm so sorry your stay didn't go as expected. We hope you give us another try!

10/10 Excelente

Shelly, Santa Rosa

Le gustó: Limpieza, personal y atención, servicios
Clean, quiet, nice pool and renovated rooms. Quick shot to airport.
Se hospedó 1 noche en enero de 2024
Respuesta de Kristin - Guest Services Manager el 23 ene. 2024
Thank you! We hope you come back soon and see us again!

10/10 Excelente

Bob

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Had a family event, hotel was very accommodating to use their lobby/bar area to spend time with family
Se hospedó 2 noches en enero de 2024
Respuesta de Front Desk Team el 21 ene. 2024
Hello,Thank you for the feedback!Hope to see you soon again,Front Desk Team

8/10 Bueno

Ricardo

Se hospedó 5 noches en enero de 2024
Respuesta de Kristin - Guest Services Manager el 17 ene. 2024
Thank you for letting us know how we are doing!

10/10 Excelente

Smokey

Se hospedó 1 noche en enero de 2024
Respuesta de Hotel Management el 14 ene. 2024
Hello,Thank you for the ratings!Hope to see you soon again.

6/10 Aceptable

Janell

Se hospedó 2 noches en enero de 2024
Respuesta de Hotel Management el 14 ene. 2024
Hello,thank you for ratings!Hope to see you again.

10/10 Excelente

Edith

Se hospedó 1 noche en enero de 2024
Respuesta de Hotel Management el 14 ene. 2024
Hello,thank you for the ratings.Looking forward to welcoming you soon again!

10/10 Excelente

Cliente verificado

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Quiet location
Se hospedó 1 noche en enero de 2024
Respuesta de LKC el 10 ene. 2024
Thank you for the great review! We love to celebrate 10's with our team. We hope to see you again,

10/10 Excelente

J Phillip

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Every worker was kind and really helpful
Se hospedó 4 noches en enero de 2024
Respuesta de Kristin- Guest Service Manager el 9 ene. 2024
Thank you for the sweet words! Our standard is always to be helpful and kind! We hope you choose us again next time you are in town!

10/10 Excelente

Maura

Viajó con su familia
The room was awesome. The only thing was loud trucks zooming by outside on a Saturday night.
Se hospedó 1 noche en diciembre de 2023
Respuesta de LKC el 8 ene. 2024
MauraThank you for your review. We are so sorry about the noise on Saturday night. Powers is a busy road. We do hope you will stay with us again on you next trip to Colorado Springs. Lynda

10/10 Excelente

Prentis

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Room was great.
Se hospedó 6 noches en diciembre de 2023
Respuesta de LKC el 8 ene. 2024
PrentisThank you for the great review. We are so glad you enjoyed your stay and loved your room. Lynda

10/10 Excelente

Robyn

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 4 noches en diciembre de 2023
Respuesta de LKC el 8 ene. 2024
RobynThank you for the 10! We love to celebrate 10 reviews with our team! They get so excited when the guest gives us a perfect score. Looking forward to seeing you again on your next trip. Lynda

10/10 Excelente

Benjamin

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
New Year's Eve in Colorado
Great family stay. Two nights in Colorado Springs on our way home from Christmas. Kristin went above and beyond to make our stay great. Room was comfy and spacious.
Se hospedó 2 noches en diciembre de 2023
Respuesta de LKC el 3 ene. 2024
BenjaminThank you for the great review. We are so glad you had a good stay. We will be sure to recognized Kristin for her service and contributing to your experience. Lynda

10/10 Excelente

Dario

Se hospedó 5 noches en diciembre de 2023
Respuesta de LKC el 8 ene. 2024
Dario Thank you for the great review. We are so glad you enjoyed your stay. We will look forward to seeing you again on your next trip to Colorado Springs.

10/10 Excelente

Leslie

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Awesome stay & very convenient to the airport for our early flight.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Kristin - Guest Services Manager el 1 ene. 2024
Thank you for your kind words! We hope you stay with us next time you are in the area!

10/10 Excelente

Alfred

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Clean hotel.
Se hospedó 3 noches en diciembre de 2023
Respuesta de Kristin - Guest Services Manager el 1 ene. 2024
We always appreciate you letting us know how we did!

8/10 Bueno

JERE

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Only complaint is there was no glasses in the room. It was very late when we checked in so didn't want to go get some. Not a huge deal but would have been nice to have some
Se hospedó 1 noche en diciembre de 2023
Respuesta de Hotel Management el 31 ene. 2024
Hello,thank you for the feedback.We apologize for inconveniences, those should definitely be provided in rooms!Hope to see you soon again,Hotel Management

10/10 Excelente

Cliente verificado

Viajó por negocios
Le gustó: Limpieza, estado de la propiedad e instalaciones
Helpful staff
Se hospedó 1 noche en diciembre de 2023
Respuesta de LKC el 28 dic. 2023
Thank you for the great review! We share this with our team and let them know you were pleased with your experience and recognized them for being helpful.Lynda

10/10 Excelente

John

Se hospedó 1 noche en diciembre de 2023
Respuesta de Kristin - Guest Services Manager el 1 ene. 2024
Thank you!

10/10 Excelente

Heather

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 5 noches en diciembre de 2023
Respuesta de Kristin - Guest Services Manager el 27 dic. 2023
Thank you for letting us know how we are doing! We truly enjoyed having you here!

10/10 Excelente

Tandin

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 5 noches en diciembre de 2023
Respuesta de LKC el 28 dic. 2023
TandinThank you for the great review! We will share with our team and celebrate. All the best for the new year. Lynda

10/10 Excelente

Rosemary

Se hospedó 3 noches en diciembre de 2023
Respuesta de LK el 28 dic. 2023
RosemaryThank you for the great review. We are so glad you had a"10" experience. Our team works hard to make sure all of our guests are pleased with their stay. Lynda

10/10 Excelente

Loralene

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 7 noches en diciembre de 2023
Respuesta de LKC el 26 dic. 2023
LoraleneThank you for the great review! we are so glad you enjoyed your stay, and we will celebrate the 10 with our team! Please come stay with us again on your trip to Colorado Springs.

6/10 Aceptable

dirk

Viajó por negocios
Le gustó: Limpieza, estado de la propiedad e instalaciones
No early check in tried charging $25 for an hour Staff not helping
Se hospedó 1 noche en diciembre de 2023
Respuesta de Kristin - Guest Services Manager el 24 dic. 2023
Im sorry your stay didn't go as planned with early check in. We do charge an additional 25 for early check in but within an hour typically we do not charge it. I will speak with the team and get that retrained. I hope you give us another chance soon!

10/10 Excelente

Miyoung

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en diciembre de 2023
Respuesta de LKC el 26 dic. 2023
MiyoungThank for the great review. We are so glad you enjoyed your stay. We will look forward to seeing you again on your next trip. All the best for 2024!Lynda

8/10 Bueno

R, Cotopaxi

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The facility is constructed of superior materials. The support facilities are outstanding. It is short enough in turnovers that the dining and other service areas are just opening. It looks like the access street is being worked on. The turnoff to the hotel is hard to determine. And the surrounding buildings are distracting.
Se hospedó 1 noche en diciembre de 2023
Respuesta de LKC el 26 dic. 2023
RThank you for your feedback. We do understand that the construction around the hotel is distracting, and we all look forward to the work being completed. This is expected to conclude mid 2024. We are glad though that you appreciated the construction of our newly renovated hotel. We do hope that you will stay with us again on your next trip. All the best for the new year. Lynda