2/10 Terrible
Jack G.
31 may. 2025
Not as advertised!!!
This property was not as advertised and is not well maintained. Pictures make it feel cozy and cute. It’s cold and not very welcoming. Property management was not quickly responsive and very difficult to communicate with. This property only has ONE true bathroom. Only one toilet in the entire apartment. If you are traveling as a family this may be acceptable, but a for a group of four adults it was not. Fold out couch downstairs is in a cold, creepy space down a tight spiral staircase, likely not safe for young children. Shower in the second “bathroom” did not drain and flooded the bedroom after only a min or so of running. Only cold water available in the second “bathroom” sink. Note: these amenity details were amended on the VRBO site AFTER our experience where the property was advertised with two full bathrooms. Management was completely unreasonable and unwilling to compensate for the almost full day of travel lost due to spending hours trying to get them to respond and then finding new accommodations. Would avoid working with Cocoonr Management company in the future. There is no communication bridge between VRBO and the management company so we were confused and surprised when we started getting demands for deposits and payments from a company we did not recognize. Overall, a very unpleasant experience.
Jack G.
Se hospedó 4 noches en mayo de 2025