I will 1st say I have never had a bad experience with vrbo before. I have never been charged a double cleaning fee. We stay with vrbo quite often for work travel. This listing is inaccurate. No where do they mention that this property is in their backyard about 50 feet behind their house. The second “half bath” is below the unit and you must exit the house, go downstairs, and enter the garage to use it. The second bedroom is a loft with no doors. The host entered our property multiple times without warning. He was “checking on the hot tub” which he then drained during our stay. Albeit it was filled back up before nighttime, but it was odd. One of us was using the half bath down in the garage and he was coming in and out without announcing himself and we had no idea who he was. He came in the property multiple times. Since the hot tub and second toilet is located in the garage, this is apart of our “rental area” and he had no business entering without announcing or sending a message letting us know he would be coming in. family played in the backyard with their dogs and fished in the pond for hours while we sat on the back patio and they continually looked up and watched us the entire time. Upon checkout, we took all trash out, washed all dishes, removed all linens and placed on the two beds, hosed down porch. cleaning fee was double due to a small bbq stain on comforter (no stain remover for me to use) and linens being on 2 beds not one. Host sent rude messages at checkout
