Recepción

Opiniones sobre Best Western Plus College Park Hotel

2.5 out of 5
Best Western Plus College Park Hotel
8419 Baltimore Avenue, College Park, MD

Opiniones

8,8

Excelente

Evaluación: 10 - Excelente. 524 de 1001 opiniones" "
Evaluación: 8 - Bueno. 349 de 1001 opiniones" "
Evaluación: 6 - Aceptable. 71 de 1001 opiniones" "
Evaluación: 4 - Mediocre. 28 de 1001 opiniones" "
Evaluación: 2 - Terrible. 29 de 1001 opiniones" "

9,2/10

Limpieza

8,8/10

Personal y atención

8,4/10

Servicios

8,8/10

Estado de la propiedad e instalaciones

8,8/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Neemias

Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Jesus

Viajó con su familia y niños pequeños, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Personal excelente y propiedad bien limpia.
Se hospedó 1 noche en octubre de 2023
Respuesta de General Manager el 2 nov. 2023
Jesus,Thank you! It was a pleasure to have you as our guest and we are thrilled you were impressed with your stay. Our team works hard to ensure our guests have a wonderful visit so they will be delighted to read your kind comments. Please come see us again any time you're heading back in our detection.Vipul PatelGeneral ManagerBest Western Plus College Park Hotel

10/10 Excelente

WILSON ROMEO

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Muy buena
Se hospedó 1 noche en julio de 2023
Respuesta de General Manager el 24 jul. 2023
Wilson,Thank you for the excellent rating, and we are pleased that you enjoyed your stay. Anytime you are back this way, we hope Best Western Plus College Park Hotel will be your first choice for accommodations. Vipul PatelGeneral ManagerBest Western Plus College Park Hotel

10/10 Excelente

Juan

Se hospedó 1 noche en abril de 2023

2/10 Terrible

Onesimo

No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en diciembre de 2022

10/10 Excelente

Marlon

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Me encanto
Muy limpio y cómodo
Se hospedó 1 noche en noviembre de 2021
Respuesta de General Manager el 4 ene. 2022
Dear Marlon, It was truly a pleasure to welcome you to Best Western Plus College Park during your recent stay. It's wonderful to know that you had such a positive experience and appreciated our clean and comfortable accommodations. Thank you so much for sharing your kind comments, and we hope to have the opportunity to welcome you back the next time you're in the area.

10/10 Excelente

Luis

Se hospedó 1 noche en septiembre de 2021

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Muy bueno
Se hospedó 1 noche en agosto de 2021
Respuesta de General Manager el 21 ago. 2021
Wonderful! We're absolutely elated you had such an amazing stay at Best Western Plus College Park Hotel! Come see us again next time you return our way!

8/10 Bueno

Mardin

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en octubre de 2020
Respuesta de Kalkidan el 26 feb. 2021
Thank you for choosing our hotel, and for taking the time to write a review! Our hotel aims to provide a truly great experience. We look forward to welcoming you back to our hotel in the future.

10/10 Excelente

benito

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Tranquilo limpio con medidas extra por la pandemia
Se hospedó 1 noche en agosto de 2020
Respuesta de Kalkidan el 26 feb. 2021
Gracias por elegir nuestro hotel y por tomarse el tiempo para escribir una reseña. Nos alegra saber que disfrutó de su alojamiento. Nuestro hotel tiene como objetivo brindar una experiencia verdaderamente excelente y estamos encantados de haber podido superar sus expectativas. Esperamos volver a darle la bienvenida a nuestro hotel en el futuro.

8/10 Bueno

Cliente verificado

Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 3 noches en junio de 2020

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Everything is perfect nothing changed ,the. Place no haven’t parking
Se hospedó 1 noche en octubre de 2019

8/10 Bueno

Jose Andres

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
It is OK
Good
Se hospedó 5 noches en octubre de 2019

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2019

8/10 Bueno

ALVARO

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Muy buen hotel cerca de la Universidad
Se hospedó 1 noche en enero de 2018

10/10 Excelente

Diana

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en octubre de 2017

10/10 Excelente

cindy

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
excelente
Muy bien el servicio muy amable

10/10 Excelente

Elizabeth , S

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Me gustó mucho, la habitación amplia, limpia y en buena condición, 100% RECOMENDADO

10/10 Excelente

Lisa

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great stay. My daughter goes to UMD and I drove up from Georgia to move her home for the summer. I was exhausted after the 10 hour drive and the hotel was nice and comfortable. Bed was comfy. I’d recommend it over the other pricier hotels where I’ve stayed in the area.
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Maria, San Juan

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very good place.
Se hospedó 3 noches en mayo de 2024
Respuesta de General Manager el 15 may. 2024
Maria,Your five-star rating is greatly appreciated. Our team eagerly looks forward to welcoming you back for another delightful visit.Vipul PatelGeneral ManagerBest Western Plus College Park Hotel

10/10 Excelente

Keith

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 3 noches en mayo de 2024

8/10 Bueno

gavin

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
No hot water at 9am
Se hospedó 1 noche en mayo de 2024
Respuesta de General Manager el 9 may. 2024
Gavin,Thank you for bringing this to our attention. Rest assured, our team is addressing the hot water issue to ensure it is an isolated incident. Your understanding is greatly appreciated, and we look forward to providing you with a comfortable experience in the future.Vipul PatelGeneral ManagerBest Western Plus College Park Hotel

10/10 Excelente

Roy, Dublin

Viajó por negocios, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excellent in mnsy aspectd.
Se hospedó 4 noches en abril de 2024

10/10 Excelente

Liang

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Jontavious

Le gustó: Limpieza, personal y atención
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Weirong

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024

8/10 Bueno

HAE LYENG, Riverdale Park

Viajó con su familia
Le gustó: Limpieza, estado de la propiedad e instalaciones
Overall, a nice hotel, close to UMD campus.
Se hospedó 3 noches en abril de 2024
Respuesta de General Manager el 16 abr. 2024
Hae,Thank you for staying with us recently. We appreciate your kind words about our lovely hotel, and we're delighted our great location suited your needs well. It was a pleasure having you here, and we hope you return soon!Vipul PatelGeneral ManagerBest Western Plus College Park Hotel

10/10 Excelente

Scott

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice place
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager el 12 abr. 2024
Scott,Thank you for your review and for giving us a perfect rating! We are delighted you thoroughly enjoyed your recent experience, and we hope you return soon.Vipul PatelGeneral ManagerBest Western Plus College Park Hotel

6/10 Aceptable

HOLLY

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios
I am giving an average rating based on the courteous staff that corrected the problems we had from the start. However, I feel that many of the issues should have been taken care of when making sure room was ready for use. First room we were given had water all over the bathroom floor. Switched rooms quickly arranged. Second room, none of the electrical outlets or lamps worked in the bedroom area. Only kitchen, hall, and bathroom outlets and lights worked. Staff had to come reset it behind a panel, wasn't something new she new it happens. The face plate of the plug by coffee maker is coming off the wall, as well as one drawer handle on dresser comes off in your hand if used. Best parts Staff responses were quick and efficient, lots of coffee pods to use for coffee maker, and overall room and bathroom exceptionally clean. We would stay again, but would check out all lights and outlets after entering room. Did not check out the Continental Breakfast, went to Denny's instead.
Se hospedó 2 noches en abril de 2024
Respuesta de General Manager el 10 abr. 2024
Holly,Thank you for staying with us and for your detailed review. We are glad our team could provide you with a high level of guest service; however, we apologize for any issues with our accommodations. Our maintenance team will review your comments to correct any problems accordingly. Again, we appreciate your feedback, and we look forward to your next visit.Vipul PatelGeneral ManagerBest Western Plus College Park Hotel

8/10 Bueno

Oriana

Viajó por negocios, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Close to the university of Maryland. Rooms were neat and clean. Beds were very comfy.
Se hospedó 1 noche en abril de 2024

8/10 Bueno

David

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very nice inside Has more rooms than parking spots in their parking lot, which creates an issue when the hotel is full. Owner needs to rectify this.
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager el 10 abr. 2024
David,Thank you for choosing to stay with us at Best Western Plus College Park Hotel. We're thrilled you enjoyed our lovely property; however, we're disappointed to read about any trouble you had with parking. Your comments have been noted and will be discussed with our team. Nevertheless, we trust this didn't detract too much from your overall experience. The pleasure was all ours, and we hope to welcome you back in the future.Vipul PatelGeneral ManagerBest Western Plus College Park Hotel

10/10 Excelente

Melinda

Le gustó: Estado de la propiedad e instalaciones
Basic but very clean. Great front desk staff. So convenient to UMD!
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager el 9 abr. 2024
Melinda, We're delighted to hear you found our hotel clean and cozy during your stay! Our front desk team will be thrilled to know they made a positive impact. It's wonderful that our convenient location suited your needs perfectly. Thank you for choosing us, and we eagerly await your next visit for more fantastic memories!Vipul PatelGeneral ManagerBest Western Plus College Park Hotel

6/10 Aceptable

Clarissa

Le gustó: Limpieza, personal y atención
Clean comfortable bed. Terrible breakfast. Noisy location. Staff very friendly
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager el 9 abr. 2024
Clarissa,Thank you for being our guest and sharing your feedback. While we are happy you enjoyed our clean, comfortable accommodations and friendly staff, we are sorry you had concerns with noise and breakfast. Please know your comments are important to us and will be shared with the team to ensure we always offer our best. We hope to have another opportunity to welcome you back and impress you further.Vipul PatelGeneral ManagerBest Western Plus College Park Hotel

10/10 Excelente

Deborah

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I enjoyed my stay.
Se hospedó 3 noches en marzo de 2024
Respuesta de General Manager el 7 abr. 2024
Dear Deborah,Thank you for your recent stay at Best Western Plus College Park Hotel. Thank you for taking the time to complete our survey and leaving us feedback. It was our pleasure to host you. We hope to see you again. Safe travels. Vipul PatelGeneral ManagerBest Western Plus College Park Hotel

10/10 Excelente

Ralph, HACKENSACK

Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Zhenqi

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Good place to stay.
Se hospedó 10 noches en febrero de 2024
Respuesta de General Manager el 12 mar. 2024
Zhenqi,We're pleased to hear you found our place a good option for your stay. Thank you for choosing us, and we look forward to welcoming you back for another five-star stay.Vipul PatelGeneral ManagerBest Western Plus College Park Hotel

8/10 Bueno

Verena

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I love that it was walking distance to the location where I was taking a class. Breakfast was available every morning with great options for me, although simple it was perfectly sufficient. Staff was super nice and everything was always very clean.
Se hospedó 5 noches en febrero de 2024
Respuesta de General Manager el 12 mar. 2024
Verena,It is wonderful to know that you had an excellent experience with us. We're thrilled our fabulous location suited your needs well and that you started your day off right with our delicious breakfast offerings. Thank you so much for also spotlighting our hospitable team and the high standards of cleanliness we adhere to! We appreciate you choosing Best Western Plus College Park Hotel and hope you will be back to see us on your next visit to the area. Thank you again, and safe travels!Vipul PatelGeneral ManagerBest Western Plus College Park Hotel

10/10 Excelente

joe

Viajó por negocios, Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The receptionist was very friendly clean room and lobby.
Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager el 5 mar. 2024
Dear Joe,Thank you so much for choosing to stay with us at Best Western Plus College Park Hotel. Our goal is to provide every guest with exceptional service, so we're thrilled our friendly team was able to uphold this standard. It's also great to read our pristine accommodations were a highlight of your trip. The pleasure was all ours, and we hope to welcome you back in the future.Vipul PatelGeneral ManagerBest Western Plus College Park Hotel

2/10 Terrible

Susan

Se hospedó 1 noche en febrero de 2024

8/10 Bueno

Michelle

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
There is not enough parking for all the hotel guests. The staff let us create spots to accommodate everyone, but I was afraid my vehicle would be hit by other vehicles maneuvering around. It is a fairly small hotel. The breakfast was typical, but the breakfast eating area was small. I was glad I got to the dining area early. the bed was comfortable. The only thing was that there wasn't a heavy comforter- only thin sheets. I used my own blanket.
Se hospedó 1 noche en febrero de 2024
Respuesta de General Manager el 1 mar. 2024
Dear Michelle,Thank you for taking the time to share your thoughts with our team. We are disheartened that some aspects of your stay were not up to your expectations. Your feedback is valuable to us, and we will be sure to share it with our team for improvement. Please visit us in the future so we can show you a much better experience. Vipul PatelGeneral ManagerBest Western Plus College Park Hotel

10/10 Excelente

Kathleen

Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Shohei

Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Richard

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en febrero de 2024

8/10 Bueno

Kim

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Good for the price
Se hospedó 1 noche en febrero de 2024
Respuesta de General Manager el 6 feb. 2024
Kim,Thank you for taking a moment to share your experience at Best Western Plus College Park Hotel. We are proud to deliver great value to our guests, so we are delighted that you found your experience to be well-priced. It was a pleasure having you here, and we hope you will visit us again soon!Vipul PatelGeneral ManagerBest Western Plus College Park Hotel

10/10 Excelente

Anthony

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Enjoyable stay
We enjoyed our stay in a spacious, very clean and new-looking room with spotless bed and clean and classy sheets!
Se hospedó 1 noche en enero de 2024
Respuesta de General Manager el 29 ene. 2024
Anthony,It was a pleasure hosting you at Best Western Plus College Park Hotel! We're glad our clean, spacious rooms impressed you, and we look forward to hosting you again the next time you're in the area.Vipul PatelGeneral ManagerBest Western Plus College Park Hotel

10/10 Excelente

Jared

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Clean. Comfortable beds and pillows. Friendly staff.
Se hospedó 3 noches en enero de 2024
Respuesta de General Manager el 25 ene. 2024
Jared,Thank you so much for choosing to stay with us at Best Western Plus College Park Hotel. Our goal is to provide every guest with clean, comfortable accommodations, so we're thrilled that was the case for you. It's also great to read our friendly team was a highlight of your trip. The pleasure was all ours, and we hope you'll choose us again in the future.Vipul PatelGeneral ManagerBest Western Plus College Park Hotel

10/10 Excelente

He

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en enero de 2024

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en enero de 2024

4/10 Mediocre

Gina

Viajó con su familia
Le gustó: Personal y atención, estado de la propiedad e instalaciones
No le gustó: Comodidad de la habitación
Sheets were not very clean. The beds and pillows are terrible! Front desk staff was extremely nice.
Se hospedó 2 noches en enero de 2024
Respuesta de General Manager el 15 ene. 2024
Gina,Thank you for staying with us and sharing your kind words regarding our team members. However, we're disappointed to hear about the issues you encountered with the cleanliness of the sheets and the comfort of the beds and pillows. Your comments are important, and we'll work to improve in these areas. We hope to have the opportunity to provide you with a better experience in the future.Vipul PatelGeneral ManagerBest Western Plus College Park Hotel

10/10 Excelente

Yeimy

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en enero de 2024