2 piscinas al aire libre, sillones reclinables de piscina
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Opiniones sobre Nautilus Beachfront Villas & Spa

4 out of 5
Nautilus Beachfront Villas & Spa
8 Solitary Islands Way, Korora, NSW

Opiniones

8,0

Muy bueno

Evaluación: 10 - Excelente. 90 de 237 opiniones" "
Evaluación: 8 - Bueno. 85 de 237 opiniones" "
Evaluación: 6 - Aceptable. 38 de 237 opiniones" "
Evaluación: 4 - Mediocre. 18 de 237 opiniones" "
Evaluación: 2 - Terrible. 6 de 237 opiniones" "

8,4/10

Limpieza

8,0/10

Personal y atención

7,8/10

Servicios

7,6/10

Estado de la propiedad e instalaciones

7,8/10

Cuidado del medio ambiente

Opiniones

6/10 Aceptable

Deborah

Se hospedó 3 noches en febrero de 2024

6/10 Aceptable

Leanne

Viajó con su pareja
Le gustó: Estado de la propiedad e instalaciones
Property was fine albeit a bit dated. Staff were pleasant and helpful, and the pool area was lovely. Our only complaint was there was no wifi as advertised. On raising this with the staff, we were told that not all units have modems and it depended on which one you were allocated. We found this very misleading.
Se hospedó 2 noches en febrero de 2024

6/10 Aceptable

Ben

Viajó con su familia
Le gustó: Servicios, estado de la propiedad e instalaciones
No le gustó: Personal y atención
The lack of a BBQ at the villa was disappointing. Was told by reception “oh yeah, we don’t do that anymore .. “ Would be good if the ads and listings reflected this as being a family staying for a week, it was a big reason we picked that room and resort in general. The pool whilst a really nice size and warm, could do with a good clean !
Se hospedó 7 noches en enero de 2024

6/10 Aceptable

Stephanie

Viajó con su familia
Le gustó: Limpieza
No le gustó: Personal y atención
Good value but the resort is very tired and could do with an uplift. Eg. The pools are open until 10pm, but one of them doesn’t have lighting, so can’t be used. There is only one restaurant (Thai) on site and there are no shops/restaurants within easy walking distance. Our 2 bedroom apartment only had airconditioning in one room (1 bedroom) which meant the other bedroom was incredibly hot. Although we had 2 bathrooms, only one had decent pressure for showering. There was a private beach, but it’s not patrolled and quite rough, so we couldn’t use. Good points were that the apartment was very spacious and had a kitchen. In hindsight we should have bought supplies for cooking. There was a laundry and a nice lawned courtyard. We had undercover parking next to our apartment which made unpacking the car easy. Our kids thought the 3 pools were great. Although there were tennis courts, we had forgotten to pack balls and there’s no shop on site, so we couldn’t use it which was a shame. Probably a good place to go with a big group- just remember to take what you need in terms of food and drink!
Se hospedó 2 noches en enero de 2024

8/10 Bueno

Jessica

Viajó con su familia
Le gustó: Limpieza, personal y atención
We had a relaxing time at nautilus! Room was good for what we needed and the pools were a great hit with our young kids. My only disappointment would be the gym as it was old and not maintained well. The kitchen could have used some more basic items like dishwashing liquid for the duration of our stay or extra rubbish bags. Overall very happy and would stay again.
Se hospedó 7 noches en diciembre de 2023

8/10 Bueno

Daniel

Viajó con su familia
Le gustó: Servicios, estado de la propiedad e instalaciones
Very nice location with excellent pools and easy access to beach. Apartment could do with a good clean, bathroom exhausts and ceiling covered in dust, but generally the rest was of a good standard
Se hospedó 4 noches en noviembre de 2023
Respuesta de Nautilus el 22 nov. 2023
thank you for your review. We have taken your comments on board.

8/10 Bueno

Kellie

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Quite private close to the beach Great place to unwind
Se hospedó 4 noches en noviembre de 2023

8/10 Bueno

Tanya

Le gustó: Limpieza, estado de la propiedad e instalaciones
No le gustó: Personal y atención
Se hospedó 2 noches en noviembre de 2023
Respuesta de Nautilus el 22 nov. 2023
Thank you

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en octubre de 2023
Respuesta de Nautilus el 26 oct. 2023
Thank you for taking the time to post this review. Hope to see you again soon.

6/10 Aceptable

Christine

No le gustó: Personal y atención
I didn’t know where the pools were located, just given a key, didn’t know there was a restaurant until I read the sign out the front, had no idea where it was situated. The cutlery draws had crumbs in there, there were no tissues available and the room was dull. Wouldn’t recommend it to anyone as it was disappointing.
Se hospedó 3 noches en octubre de 2023
Respuesta de Nautilus el 26 oct. 2023
We are sorry you encountered these issues. We do provide all our arriving guests with a map of the property which indicates where the facilities are located. We have not had this complaint before so thankyou for alerting us. We will take it on board.

6/10 Aceptable

Stefanie

Viajó con su familia
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Quiet location close to the beach
Se hospedó 3 noches en octubre de 2023
Respuesta de nautilus el 15 oct. 2023
Thanks for your review.

10/10 Excelente

Andrew

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great location fantastic family facilities
Se hospedó 3 noches en septiembre de 2023
Respuesta de Nautilus el 15 oct. 2023
Thank you for your review - hope you can make it back again.

6/10 Aceptable

Kelly

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The overall stay was pleasant, it was clean and easy to stay at with the kids. I was disappointed that there were no sheets for the fold out although they were aware we would be using them. There was one single doona (for a double fold out) that was filthy and no sheet to put on it. I had to guy buy bedding for my kids. There were no extra towels to use for the pool. Given there is no staff on-site over the weekend we had to make do. It’s these little things that would have made our stay perfect.
Se hospedó 3 noches en septiembre de 2023
Respuesta de Nautilus el 15 oct. 2023
I am sorry you had these problems staying here. We don't supply pool or beach towels and never have a problem with that. As for the extra linen I will follow that up.

8/10 Bueno

Ngoc Diem

Viajó con su familia y niños pequeños
Le gustó: Limpieza
This property is quite and clean but I can’t connect the wifi
Se hospedó 3 noches en septiembre de 2023
Respuesta de Nautilus el 15 oct. 2023
Thanks for your review. As the villas here at Nautilus are all privately owned the wifi is at the owners discretion. Some opted not to have NBN connected.

2/10 Terrible

Bradley

Se hospedó 2 noches en septiembre de 2023
Respuesta de Nautilus el 26 oct. 2023
Sorry you didn't enjoy your stay with us.

10/10 Excelente

Erin

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
It was such a lovely stay only wish it could’ve been longer.
Se hospedó 2 noches en septiembre de 2023
Respuesta de Nautilus el 15 oct. 2023
Thank you for your lovely review. Hope to see you again.

10/10 Excelente

Janelle

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 7 noches en agosto de 2023
Respuesta de Nautilus el 15 oct. 2023
Thankyou for taking the time to review our property. Hope to see you again soon.

10/10 Excelente

William

Se hospedó 2 noches en julio de 2023
Respuesta de Nautilus el 2 ago. 2023
Thank you for your review. Hope to see you again soon.

2/10 Terrible

Jonathan

Viajó con su pareja
No le gustó: Limpieza, estado de la propiedad e instalaciones
Property tired and run down, cracked toilet bowl, bathroom door tries to disintegrate when opened, bathroom exhaust fan not working, mouldy shower curtain, thick layer of dust on ceiling fan blades, torn bed sheets, metal door frames rusted. TV lost signal for most of our first evening. This property did not live up to its presentation on the web page. Very dissapointing!!!
Se hospedó 2 noches en julio de 2023
Respuesta de Nautilus el 24 jul. 2023
Thanks for your feedback, we really appreciate your time in telling us where we can do better. We have passed this information onto the Villa's owner who is looking at the repairs. We have also contacted our cleaning team, who have assured us that they have had a restructure in cleaners and this is now reflected in new cleaning staff. :)

10/10 Excelente

Jenny

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Loved it, very spacious two bedroom villa, super close to everything. Everything we needed in the villa and bath tub too! Great for kids of all ages, two pool options and beautiful seats around beach for evening drinks
Se hospedó 2 noches en julio de 2023
Respuesta de Nautilus el 16 jul. 2023
Thank you so much for your wonderful review. It is indeed a lovely place to stay.

4/10 Mediocre

Cory

Viajó con su familia y niños pequeños
Le gustó: Limpieza
No le gustó: Personal y atención, estado de la propiedad e instalaciones
The beachfront was beautiful but facilities very disappointing for a family with kids. Won’t be returning
Se hospedó 5 noches en julio de 2023
Respuesta de Nautilus el 11 jul. 2023
Hi Cory, Thank you for coming in to explain why you did not like our facilities. It has been recommended by our insurance company to restrict the use of the outdoor spa to children over 12yrs old. We just want everyone to have a safe holiday :). Again we apologise for the shut down of the outdoor spa, as another guest used the emergency shut off. Once the emergency shut off is activated, the spa must be locked until it is safe again/ restarted. But we are glad you enjoyed the beautiful beachfront and wonderful weather, (which was still pretty cold for swimming in our pools).

2/10 Terrible

Ashleigh, Newtown

Viajó con su familia y niños pequeños
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Our villa (165) was filthy. Most surfaces, excluding the kitchen had built up dirt and grime, mouldy curtains on every window, dirty walls, filthy AC units. There was something living in the roof that made a lot of noise and scared our young children, additionally the roof was also leaking. There was no wifi and when we asked management they weren’t sure and followed up with the owner whom also couldn’t provided the details either. We took photos of everything and complained to management which resulted in nothing. I would not recommend staying here.
Se hospedó 7 noches en mayo de 2023

10/10 Excelente

Mandy

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Lovely place to stay will stay again
Se hospedó 5 noches en abril de 2023
Respuesta de Nautilus el 1 may. 2023
Hi Mandy we are so pleased you enjoyed your stay with us and we look forward to welcoming you again to Nautilus Beachside villas and Spa

10/10 Excelente

Julie

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Road trip home
The resort is wonderfull Great three bedroom unit, next to the beach and pools are fantastic The heated spa a hidden secret Loved everything about the resort Would definitely stay again and recommend
Se hospedó 2 noches en abril de 2023
Respuesta de Nautilus el 24 abr. 2023
Thank you for your wonderful feedback. We are glad you enjoyed your stay.

10/10 Excelente

Helmut

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great place to stay. Conveniently located for most activities in the area. Nautilus has everything you need for a great holiday.
Se hospedó 7 noches en marzo de 2023
Respuesta de Nautilus el 3 abr. 2023
Thank you for your great review. Hope to see you again.

6/10 Aceptable

Paul

Le gustó: Limpieza, personal y atención
Se hospedó 2 noches en marzo de 2023

10/10 Excelente

Jo

Se hospedó 7 noches en febrero de 2023
Respuesta de Nautilus el 3 abr. 2023
Thank you for taking the time to do a review. Hope to see you again soon.

10/10 Excelente

Tina

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very clean and everything you could possibly need, beautiful Thai restaurant at complex aswell
Se hospedó 2 noches en enero de 2023
Respuesta de Marisa el 13 feb. 2023
Thank you for your lovely review. Hope to see you again some time.

10/10 Excelente

Jennifer

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones

10/10 Excelente

LEAH

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The staff were super helpful and friendly. Pool was clean and the tennis court was well maintained. There was some surface mould in the main bathroom and the shower taps in the family bathroom lacked indicators as to what was hot and what was cold.

8/10 Bueno

Evelyn

Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 5 noches en octubre de 2022
Respuesta de Nautilus el 22 nov. 2023
Thank you

4/10 Mediocre

Alison

Viajó con su familia
No le gustó: Servicios, estado de la propiedad e instalaciones
It was was nice private place, close to Coffs. The hot spa was not working and it was poor weather so a spa would of been a benefit. No wi fi, very dated room decor, old rooms, just ok bed and awkward parking in 142. We enjoyed the area it was beautiful.
Se hospedó 3 noches en septiembre de 2022
Respuesta de Marisa el 25 nov. 2022
Thanks for your feedback.

10/10 Excelente

steven

Le gustó: Personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 4 noches en agosto de 2022

10/10 Excelente

Craig

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I absolutely loved this property, unit was amazing, facilities were wonderful, would give 6 stars if i could!!
Se hospedó 3 noches en julio de 2022
Respuesta de Bernie el 25 jul. 2022
Hi Craig, thank you so much for your wonderful feedback, so happy you loved the property.

8/10 Bueno

Anthony

Viajó con su pareja
Le gustó: Limpieza, servicios
Lack of free WiFi is a major problem.
Se hospedó 2 noches en julio de 2022
Respuesta de Bernie el 21 jul. 2022
Thank you for taking the time to offer feedback. Unfortunately WiFi is only available in limited villas as it is an owner's choice to install.

4/10 Mediocre

Barbara

Viajó con su pareja
Le gustó: Personal y atención
No le gustó: Limpieza
The room was ok. Thiscday and age not much in the way of technology. Stove top was dirty and the oven didn't work. Very disappointing as we were going to have pizza for dinner after a long day out. Do not go there if you have a large vehicle as the roads inside are very small and hard to navigate if vehicle is coming the other way. Parking was hard with a four wheel drive. Will not go there again.
Se hospedó 3 noches en junio de 2022
Respuesta de Bernie el 21 jul. 2022
Thank you for your feedback, our housekeeping team have been advised of the condition the stove top was presented, ovens often have a separate switch on the wall to activate the appliance. Extra parking is available close to the tennis courts, sorry for any inconvenience this caused you.

8/10 Bueno

Lee

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The property is well maintained and in a great location. Just found it a little out dated, maybe some more modernisation could be done.
Se hospedó 3 noches en abril de 2022
Respuesta de Bernie el 6 may. 2022
Hi, thank you for taking the time to provide us with your feedback. Kind regards, Bernie

6/10 Aceptable

Raewyn

Le gustó: Limpieza, personal y atención, comodidad de la habitación
Se hospedó 2 noches en febrero de 2022
Respuesta de Bernie el 9 feb. 2022
Hi thank you so much for your welcome feedback, we appreciate your time.

10/10 Excelente

Amanda

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great place
Se hospedó 2 noches en enero de 2022
Respuesta de Bernie el 2 feb. 2022
Hi Amanda, thank you so much for your welcome feedback, we appreciate you taking time out of your busy day to forward it to us. Kind regards Bernie

10/10 Excelente

Rebecca

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The location is gorgeous and we stayed right near the rainforest side. The pools are amazing and the beach is beautiful and having the beach right there to view and walk along is lovely. You can’t swim in the beach though as it is too tough and dangerous.
Se hospedó 4 noches en enero de 2022
Respuesta de Bernie el 17 ene. 2022
Hi Rebecca, than you for your most welcome feedback, I am so pleased you has such an enjoyable stay. Regards Bernie

8/10 Bueno

Kerri

Le gustó: Personal y atención, servicios
Se hospedó 2 noches en enero de 2022

6/10 Aceptable

Josh

Le gustó: Limpieza, personal y atención
No le gustó: Servicios
Se hospedó 2 noches en enero de 2022

4/10 Mediocre

Scott

Viajó con su familia y niños pequeños
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Booked a villa, condition of room well below par. Beds missing wheels, mould in bathroom, tv remote broken & wouldn't work properly, no Wi-fi provided
Se hospedó 2 noches en diciembre de 2021
Respuesta de Bernie el 17 ene. 2022
Hi, thank you for taking the time to submit your feedback. The above issues have since been addressed. Unfortunately as the accommodation is individually owned not all owners have installed WiFi. Kind regards, Bernie

8/10 Bueno

Jessica

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 6 noches en marzo de 2021

8/10 Bueno

Cliente verificado

Viajó con su pareja
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Shower and bed were great unit itself was a bit dated Easy walk to beach
Se hospedó 2 noches en junio de 2021
Respuesta de Bernie el 21 jun. 2021
Hi, thank you for taking the time to forward your most welcome feedback. Kind regards. Bernie

10/10 Excelente

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great resort in an ideal location Would recommend it
Se hospedó 3 noches en mayo de 2021
Respuesta de Bernie el 2 jun. 2021
Hi, thank you so much for your most welcome feedback, much appreciated.

6/10 Aceptable

Cliente verificado

Viajó por negocios
Le gustó: Limpieza, personal y atención
Didn't use the public facilities - winter and working, however rooms are dated and bed is uncomfortable. Rooms had all features I needed though, just in need of a refresh and a new bed...
Se hospedó 3 noches en mayo de 2021
Respuesta de Bernie el 19 may. 2021
Thank you for taking the time to submit your feedback.

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 3 noches en abril de 2021
Respuesta de Bernie el 19 may. 2021
Thank you for your score.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención
Se hospedó 2 noches en marzo de 2021

4/10 Mediocre

Cliente verificado

Le gustó: Limpieza
No le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 3 noches en enero de 2021