Disgusting and Filthy room at the Matador. Reception at the Matador is old and run down. Husband and wife owners are friendly (and reasonable they told me). But our room smelt of cleaning product we think used to mask the old smell in the room. Linen top sheet seemed clean. But the chairs in the room were so dirty and caked with filth they couldn’t be sat in. The shower floor was caked with soap scum. The carpet had that sticky feel when it is not regularly cleaned. Curtains old, don’t create privacy. We can’t comment on cleanliness of cupboards and drawers. We didn’t expect a palace but expected clean. We couldn’t sleep in this room and my husband went and let the owners know. We offered to pay something towards our room but asked for some money back. They agreed but said we needed to contact Expedia. Expedia was great but advised the Motel said no refund. I called the motel to be told by the Owner that the room is fine and no refund will be made. I get people have to make a living and we were happy to pay a portion of the room. But it is the Motel’s responsibility to provide a clean and healthy environment for us to sleep in. The Owner told me on the phone that he knows the chairs are old they are replacing them. I was also told to be specific in my complaint. I hope I have been. So, check your room and if you need to leave make sure any you get any commitment from them to reimburse you in writing.