Instalaciones deportivas

Opiniones sobre Coffs Harbour Sanctuary Resort

3.5 out of 5
Coffs Harbour Sanctuary Resort
250 Pacific Highway, Coffs Harbour, NSW

Opiniones

7,6

Bueno

Evaluación: 10 - Excelente. 272 de 1001 opiniones" "
Evaluación: 8 - Bueno. 373 de 1001 opiniones" "
Evaluación: 6 - Aceptable. 200 de 1001 opiniones" "
Evaluación: 4 - Mediocre. 106 de 1001 opiniones" "
Evaluación: 2 - Terrible. 50 de 1001 opiniones" "

8,0/10

Limpieza

8,2/10

Personal y atención

7,6/10

Servicios

7,0/10

Estado de la propiedad e instalaciones

7,8/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

William, Gold Coast

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great location and room was clean and tidy, will stay here again
Se hospedó 1 noche en marzo de 2024

8/10 Bueno

Bede

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It was fine
Se hospedó 1 noche en febrero de 2024

6/10 Aceptable

Gary

No le gustó: Servicios
The price,
Se hospedó 7 noches en marzo de 2024

6/10 Aceptable

Sandra

Viajó con su pareja
Le gustó: Personal y atención, servicios
No le gustó: Limpieza, estado de la propiedad e instalaciones
Feels like this place needs a visit from Alex Polizzi - The Hotel Inspector, for a makeover. There was a film of dust over most surfaces, highlighted by the fact it was dark wood which made it more obvious. We booked a king executive room. Toilet not cleaned with poop streaks in the toilet bowl. Bedside lampshade falling apart and blood stains on inside of pillow which should have been obvious when making up the bed. Whole place feels a bit unloved and probably didn't help that weather was wet and miserable during our stay. Restaurant closed as chef called in sick. Good points - lady on reception on arrival was lovely. Shower hot and powerful. Didn't get chance to speak to staff about any issues as we left quite early to be on the road.
Se hospedó 1 noche en marzo de 2024
Respuesta de Management el 16 mar. 2024
Thank you for your feedback Sandra. We will focus on addressing all of your points with our staff. We hope to see you again soon.

6/10 Aceptable

Kate

Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Fabio

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en febrero de 2024

6/10 Aceptable

Fiona

Le gustó: Personal y atención
We had a mixup with our booking (entirely our fault!) and the staff went above and beyond to assist us. The room was quite dated and in need of an upgrade. The grounds were immaculate with beautiful gardens surrounding the hotel. Rooms at the front of the property get lots of noise from the highway. The microwave in our room was quite dirty and cobwebs were visible in the corners of the room ceilings. Ok overall.

4/10 Mediocre

Jacob

Viajó con su familia
Le gustó: Personal y atención
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
The people there are very nice and welcoming and tried to attend to all your needs. but the room itself was very very poor and parking is atrocious.
Se hospedó 2 noches en enero de 2024

10/10 Excelente

Ta'i

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
A good place to stay if you're on your way to Queensland.
Se hospedó 1 noche en enero de 2024

6/10 Aceptable

David

Viajó por negocios
Le gustó: Personal y atención, comodidad de la habitación
Se hospedó 1 noche en enero de 2024

4/10 Mediocre

Cliente verificado

Viajó por negocios
Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Not a good experience
The photos and information overrate the place. We were upgraded to a room below ground level. Outside table and chairs were not clean. AC was in-wall so only on/off at the wall, furniture old and the bed gave us the worst nights sleep we had had in a long time. At 4am Qld time we had had enough and left to come back to Brisbane.
Se hospedó 1 noche en enero de 2024

8/10 Bueno

Dennis

Se hospedó 1 noche en enero de 2024

8/10 Bueno

Sharon

Le gustó: Servicios
Would have preferred the dining in that was advertised
Se hospedó 1 noche en enero de 2024

2/10 Terrible

Sukhdev

Viajó con su familia y niños pequeños, Viajó con su familia
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very dirty toilets . Dirty rooms, bad service
Se hospedó 1 noche en enero de 2024

8/10 Bueno

Natalie

Viajó con su familia
Le gustó: Limpieza, personal y atención
We liked the view from our room. It looked out over the tropical surrounds which made us feel like we were miles away from the highway. The property was quiet despite its location. The staff that greeted us on arrival were friendly and we discovered we had received a free upgrade upon checkin. The room was large, with lovely garden views. But the motel is showing its age, fixtures are all a little dated. It’s just out of the city centre but a short 5-10 minute drive has you at all the tourist attractions and shopping centres or the beach. The room was great for our one night in Coffs.
Se hospedó 1 noche en enero de 2024

8/10 Bueno

Emma

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en diciembre de 2023

6/10 Aceptable

Michael

Viajó con su pareja
Le gustó: Limpieza, personal y atención
Restaurant wasn't open.
Se hospedó 1 noche en enero de 2024

8/10 Bueno

Geoffrey

Le gustó: Servicios
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Kris

Viajó con su familia
Le gustó: Limpieza, personal y atención
Did enjoy staying there
Se hospedó 2 noches en diciembre de 2023

2/10 Terrible

Deepak

Viajó con su familia y niños pequeños
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Very old beds. Not comfortable. Aircon was too small for family size room. Smelly room. Room not cleaned. Stillmusing old style dusty blankets and not modern wuilts. Never stayimg again there. Not worrh the rates.
Se hospedó 2 noches en diciembre de 2023

2/10 Terrible

michelle

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en diciembre de 2023

10/10 Excelente

Alexander

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 5 noches en noviembre de 2023

10/10 Excelente

Alyce

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Lovely staff. Very accommodating. Clean, reasonably priced room. Would very highly recommend.
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Stephen

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en diciembre de 2023

6/10 Aceptable

Anita

Le gustó: Estado de la propiedad e instalaciones
No le gustó: Limpieza
Just ok but won't be back.
The bathroom was not clean and this was apparently an upgrade! No hand towels supplied. They did change our room which we were greatfull for, but seam confused that the room was dirty as there cleaners are so reliable. Apparently not!
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

IAN

Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Emma

Great hideaway!
I had difficulty finding the hotel as the suburbs had changed and gps wasn’t recognising the address, the receptionist I called in a panic was amazing, she talked me through my anxiety and gave me crystal clear directions. I was there in minutes! Soon arrival she offered me water and made sure I was ok. My room (24) was upstairs and very spacious. The shower head was leaking a bit but that’s ok the pressure was fine. Everything was clean and the aircon was very welcome! If I have to give anything a negative, it would be that the mini fridge was turned to 0, which meant I had to try keep the food and drinks I had in a cooler bag chilled with my melted ice bricks until the fridge was ready to use. Other than that I appreciated the quiet and slept very well! I did not get the chance to jump in the pool, but will definitely be booking again !
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Lesley

Se hospedó 1 noche en noviembre de 2023

8/10 Bueno

James

Le gustó: Limpieza, personal y atención, servicios
Older property but exceptionally well run. I was surprised when my room was cleaned every day - usually the big chains dont even do this!
Se hospedó 2 noches en noviembre de 2023
Respuesta de Monique el 24 nov. 2023
Thanks James

10/10 Excelente

Daniel

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great little hotel for those travelling through or staying a bit longer. Easy, friendly and with easy parking.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Monique el 24 nov. 2023
Thanks Daniel

10/10 Excelente

Liam

Se hospedó 4 noches en noviembre de 2023

4/10 Mediocre

William

Viajó con su familia
No le gustó: Estado de la propiedad e instalaciones
🙁Needs to be tidied up 🙁Need to spray units for bed bugs 😊Price was good for the amount of people
Se hospedó 1 noche en noviembre de 2023
Respuesta de Monique el 24 nov. 2023
Thanks for your feedback William

6/10 Aceptable

Leanne

Se hospedó 1 noche en noviembre de 2023

8/10 Bueno

Bernie

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The only negative feedback was the fact that the property is extremely vulnerable to truck traffic noise at night.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Monique el 5 nov. 2023
Thanks Bernie

8/10 Bueno

Glen

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Quiet
Se hospedó 1 noche en octubre de 2023
Respuesta de Monique el 5 nov. 2023
Thanks Glen

6/10 Aceptable

janelle

Viajó por negocios
Le gustó: Limpieza, personal y atención
No le gustó: Estado de la propiedad e instalaciones
Clean and friendly service
A country style hotel room. Clean but very shabby.
Se hospedó 1 noche en octubre de 2023
Respuesta de Monique el 5 nov. 2023
Thanks Janelle

10/10 Excelente

Anthony

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Wonderful family running this place now. Loved it
Se hospedó 2 noches en octubre de 2023
Respuesta de Monique el 22 oct. 2023
Thanks Anthony

8/10 Bueno

John

Viajó con su familia
Le gustó: Servicios
Liked there were 2 seperate rooms
Se hospedó 1 noche en octubre de 2023
Respuesta de Monique el 19 oct. 2023
Thanks John

10/10 Excelente

Fleur

Viajó con su pareja
It’s a nice quiet place to relax
Se hospedó 1 noche en octubre de 2023
Respuesta de Monique el 16 oct. 2023
Thanks Fleur

8/10 Bueno

Karen

Le gustó: Limpieza, personal y atención
Se hospedó 2 noches en septiembre de 2023
Respuesta de Monique el 16 oct. 2023
Thanks Karen

8/10 Bueno

Roberta

Le gustó: Limpieza
Se hospedó 1 noche en septiembre de 2023
Respuesta de Monique el 16 oct. 2023
Thanks Roberta

8/10 Bueno

Jayme

Le gustó: Personal y atención, estado de la propiedad e instalaciones
No le gustó: Limpieza
Se hospedó 3 noches en septiembre de 2023
Respuesta de Monique el 28 sept. 2023
Thanks Jayme

2/10 Terrible

ashley

Viajó con su familia y niños pequeños
Le gustó: Servicios
Pathetic staff would not recommend to anybody very aggressive owner told me he would throw me off the balcony due to a mistake I made. They also told me they will not accept any customers from the area of 2450 and 2452 which I find very rude as we are locals. Do not ever stay at this motel as other customers also told me the management is unacceptable and very rude and pathetic everything was clean and acceptable but the staff do not treat you as a human being and do not like the locals of our town. Easy a 0/10
Se hospedó 1 noche en septiembre de 2023
Respuesta de Monique el 12 sept. 2023
The Pathetic staff didn't appreciate being assaulted by someone that you invited to the property or abused and intimated by your this same personThe only reason your partner Jessie was told that not you Ashley were told that is because he and his mate were abusing and intimidating a female all because your friend was asked to leave the premises as he wasn't a paying guestWe also did not appreciate our security camera being disconnected or having to call police.Most motels have the same rule and its exactly because of the behaviour Jessie and his mates displayed on Saturday night.

10/10 Excelente

Zoe

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Amazing staff and clean room
Se hospedó 1 noche en septiembre de 2023
Respuesta de Monique el 15 sept. 2023
Thanks Zoe Glad you enjoyed your stay

10/10 Excelente

Glenn

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Staff were very helpful
Se hospedó 1 noche en agosto de 2023
Respuesta de Monique el 15 sept. 2023
Glad we could help Glenn

10/10 Excelente

Paul

Se hospedó 1 noche en agosto de 2023
Respuesta de Monique el 15 sept. 2023
Thanks Paul

8/10 Bueno

Nicholas

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Property was surprising good, room was clean and lovely - it was a lovely overnight stay
Se hospedó 1 noche en julio de 2023
Respuesta de Monique el 15 sept. 2023
Thanks Nicholas

2/10 Terrible

Garth

Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 1 noche en julio de 2023
Respuesta de Monique el 15 sept. 2023
Sorry your stay was not what you expected. I hope we can improve if you were to stay again

4/10 Mediocre

noel

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en julio de 2023
Respuesta de Monique el 18 jul. 2023
Hi Noel, sorry that you stay was not to standard. Please let us know what we could do to improve the stay.

6/10 Aceptable

Stuart

Le gustó: Limpieza
No le gustó: Personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en junio de 2023