Let me start off by saying, we book VRBO homes 3-4 times a year, so we've had vast experience all over the US with cabins/homes, but I will tell you, this was by far, our least favorite rental that we've ever stayed. First impressions are everything, so when we drove up, the place did not look like a "castle." Set your expectations low, b/c our first thoughts were "what did we get ourselves into" and "how many nights do we HAVE to stay here?" Not a good start to a family vacation.
When I walk into a VRBO, I just want to have the "ahhh" moment, feel relaxed and like I never want to leave. As soon as we walked in, the unit just felt old and not like the pictures from this site. We literally went onto VRBO to relook at the images b/c I never would have booked a place like this. The owners state that both units are mirror images...not true. We had the unit on the left and cheap is the only word I can use to describe it. The description says it can host up to 7 people, but we had a 2 chair table so our 3 kids ate meals on the floor at the coffee table. The futon felt cheap (not like a couch you would want to sink into and relax while watching TV). The master bedroom had a cheap, uncomfortable wire bed (not the wooden one in the picture) - the mattress was so cheap my husband and I kept rolling to the middle anytime one of us moved. The pillows were so thin and small I wouldn't even call them a pillow. It was ridiculous (I even took a picture). The kids' room was a cheap wire bunk bed, again, not the pretty wooden bunk bed pictured. The shower curtain was broken upon arrival and laying on the bathroom floor. The laundry room is a musty smelly basement dungeon. There is no dishwasher so we had to wash all the dishes before using (b/c who would trust previous renters w/out a dishwasher to disinfect). The sponge in the sink smelled like mold. The kitchen amenities were basic and minimal at best. Simple amenities go a long way, but this place had none. No Kleenex, No hair dryer. Nothing to go above and beyond. Just cheap and minimal. At most VRBOs they have a binder with local activities, maps, internet codes, etc. Nothing.
The description of this place also states "free bikes and kayak." We texted and emailed BOTH owners with no response as to where these items were. And I finally got a response for the Netflix code the last day we were there. We literally just started laughing. I could go on but I've run out of characters