Dear Dilson,We're truly sorry to hear that you found our employees unfriendly during your stay. Providing exceptional service with a warm and welcoming attitude is incredibly important to us, and we apologize for any interactions that did not meet this standard. Your feedback is valuable, and we will address this issue with our team to ensure that all guests receive the friendly and courteous service they deserve. We hope to have the opportunity to welcome you back in the future for a more positive experience.Sincerely, Hotel Manager

Dear Juan,Thank you for your glowing feedback. We're thrilled to hear that you enjoyed our pool and breakfast offerings! Providing a refreshing and enjoyable pool experience, as well as a delicious breakfast selection, is important to us. Your satisfaction is our priority, and we're delighted that we could meet your expectations in these areas. We look forward to welcoming you back for another fantastic stay in the future! Sincerely, Hotel Manager

Dear Diana,It is disappointing to see that your stay was not satisfactory at our hotel. It would have been better if you could have specifically mentioned the key areas that bothered you so that we would have focussed to improving that. Anyway, your feedback is important to us and you can contact us any time to inform your concerns. Guest feedback is important to us for improvement. Looking forward to seeing you again. Sincerely, Hotel Manager

Dear Diana,Thank you for your wonderful feedback. We're delighted that you found our property to be aesthetically pleasing. We strive to create a welcoming and visually appealing environment for our guests to enjoy. We hope to have the pleasure of welcoming you back in the future!Sincerely, Hotel Manager

Dear Diana,Thank you for your kind feedback. We are glad that you had a great time at our hotel and also zero complaints. We strive to provide our guests with the best service and the most comfortable stay. Kindly let us know if there are any suggestions for improvements. You are welcome again. Sincerely, Hotel Manager

Dear Sayly,The cleanliness issues you encountered have been addressed with our housekeeping team and we will improve our process to ensure to reach the highest standards, Housekeeping staff received additional training in the level of cleanliness required of them as our employees. We’re involved in a continuous improvement process aimed at making this hotel better than ever before, and we’ll use your feedback to help us improve.Sincerely, Hotel Manager

Dear Laura,Thank you so much for sharing your recent stay with us and for giving 4 out of 5. We are glad that you had a great time at our hotel and also zero complaints. We strive to provide our guests with the best service and the most comfortable stay. Kindly let us know if there are any suggestions for improvements. You are welcome again. Sincerely, Hotel Manager

Dear Cesar,It is disappointing to see that your stay was not satisfactory at our hotel. It would have been better if you could have specifically mentioned the key areas that bothered you so that we would have focussed on improving that. Anyway, your feedback is important to us and you can contact us any time to inform your concerns. Guest feedback is important to us for improvement. Looking forward to seeing you again. Sincerely, Hotel Manager

Dear Alexis,We have noted your comments as mentioned for further review and investigation. Please allow us time to do the necessary verification of your claims. We are sorry for any inconvenience.Sincerely,Hotel Manager.

Dear Sofia,Thank you for your stay. From an improvement point of view, we look for specific experience sharing. Please provide us more details about the areas of concern. You will have a better experience next time.Sincerely,Hotel Manager.

Dear Alejandro,It is a great delight to see 10/10-star rating.I hope that you had a marvelous and awesome stay.Our team is very much overwhelmed by the rating.It is a privilege to host guests like you.Await your next visit.Sincerely,Hotel Manager.

Dear JESUS,Thanks for your valuable review. We're so sorry that you found bugs in your room. We do have pest control specialists who clear our rooms monthly. We'll be sure to remedy the problem as soon as possible to keep our rooms bug free. We apologize for the bugs. Hope you will reconsider us again.Sincerely,Hotel Manager.

Dear Onofre Sanfelix,Thank you for your comments. Several issues combined to create a less than satisfactory stay for you. The hotel takes pride in providing our guests with the best service possible, and I apologize if we failed to meet your expectations. We will do better next time. It is our highest priority to provide our guests with a pleasant experience. Sincerely,Hotel Manager.

Dear Gustavo Ignacio, Thanks for choosing our hotel for your stay. We apologize for all the inconveniences you had with the stay. We are acting in each of them on high priority. You can see the changes. Please visit us again. Sincerely, Hotel Manager.

Dear Osvaldo, Thank you for your feedback and I am sorry to hear about your experience with us. I assure you that this level of service is not our norm. We take real pride in this hotel. I hope you will soon be able to stay with us again so we can satisfy you again. Sincerely, Hotel Manager.

Dear Elias, Thanks for being a guest at our hotel. Our apologies for the inconveniences you had with the stay. Our hospitality ensures a nice experience for our guests, but here something has really not worked. It is unfortunate that we could not provide you good staying experience which you really deserved. Kindly understand and give us another chance to prove ourselves. Sincerely, Hotel Manager.

Dear Rolando, Greetings and thanks for your comments. The experience you had with us was good, although I regret that we weren't able to completely satisfy you because of some cleanliness issues. If we ever disappoint you, I apologize. Our hotel takes great pride in meeting your expectations. To ensure that we provide the best possible service to all customers, we are working toward complete customer satisfaction. Sincerely, Hotel Manager.

Dear Guest, Thanks for your comments. I'm terribly sorry that we failed to meet your expectations in some ways. We take real pride in this hotel and believe that pride shows in everything we do. I'm disappointed that we could not satisfy you, and I hope you will try us again in the future. We're always working to make the guest experience better than ever before. Sincerely, Hotel Manager

Dear Guest, Thanks for the stay and great feedback. It is really encouraging. We feel proud when we get such reviews and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager

Dear Guest, Thank you for the review. I'm sorry to hear about the negative experience due to cleanliness and maintenance. We will check about this with the hotel staff as well as housekeeping. Actions will be taken for the lapse and steps will be taken that it never repeats in future. We assure you that your next experience will be excellent. Request your understanding and support. Sincerely, Hotel Manager.

Dear Guest, Thank you for your valuable time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 8 to 10, please be sure to let us know. We appreciate your business. Sincerely, Hotel Manager

Dear Guest, Thanks for the comment. We shared your report of the smell issue to the housekeeping in the hope that they can see that this does not happen to any more of our valued guests. I hope you will reconsider and stay with us again in the future. Sincerely Hotel Manager

Dear Mauricio, It's disheartening to find out about the details of your recent time with us. Please accept our apologies for the inconvenience this caused. Rest assured that we've reached out to the appropriate team to promptly resolve the cleanliness related concerns you faced during this crisis. Given the opportunity, we would like to provide you with the stay you expected. Sincerely, Hotel Manager

Dear Guest, Thank you so much for your kind words. I’m so pleased that you found us a clean and pleasant place to stay and that you liked our friendly staff's hospitality. We take real pride in this hotel and in serving guests like you, and I’m extremely happy that you had such a wonderful stay. We look forward to having you with us again soon. Sincerely, Hotel Manager

Dear Jorge, Thanks for your visit to our hotel. Please say more about your stay, if we missed any mark in hospitality, looking at the rating of only 6-star. Your feedback will be useful for us to improve our services. We look forward to seeing you again soon! Sincerely, Hotel Manager

Dear Guest, Thanks for the stay and great feedback by giving us a 5-Star rating. It is really encouraging. We feel proud when we get such ratings and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager

Hello Jose, Thanks for the stay and the ten stars.. It is really encouraging. We feel proud when we get such reviews and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager.

Hello Guest, It is delighting to see five-star feedback. Hope that you had a marvelous stay experience. Our team is very much overwhelmed to see the remark. It is a privilege to host guests like you. Await your next earliest visit. Sincerely, Hotel Manager.

Dear Guest, Thank you for your valuable time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 3 to 5, please be sure to let us know. We appreciate your business. Sincerely, Hotel Manager

Dear Jennifer,We are very sorry to hear about your experience. We sincerely apologize for any inconvenience related to the additional cash payment and for not receiving friendly service. We understand how important it is for our guests to feel welcome and cared for. We will take your feedback into account to improve and ensure a more positive experience for all our customers in the future. We appreciate your feedback and hope to have the opportunity to provide you with an improved experience on your next visit.Sincerely, Hotel Manager

Dear Mary,Thank you for your kind feedback. We're glad to hear that you found our bedding clean and comfortable and that our staff was prompt in providing additional towels when requested. We appreciate your understanding regarding the breakfast replenishment process, and we'll certainly take your feedback into account to improve our service efficiency. Your comments about the need for room amenities for four guests are duly noted, and we'll work to ensure that future guests have everything they need for a comfortable stay. We're pleased to hear that you would consider staying with us again and that overall, we delivered on our promises. We look forward to welcoming you back in the future and providing an even better experience.Sincerely, Hotel Manager

Dear Ashley,We're deeply sorry to hear about your negative experience. It's unacceptable for guests to be treated in such a manner, and we sincerely apologize for the behavior you encountered from our owner and manager. We will address this issue immediately and ensure that all policies are respectfully communicated to guests. Your feedback is invaluable, and we will work diligently to improve our property and guest experience. We hope to regain your trust in the future.Sincerely,Hotel Manager.

Dear Guest,We're truly sorry to hear about your disappointing experience. Your feedback is invaluable to us, and we're committed to addressing the issues you've raised to ensure a better stay for our future guests. Thank you for bringing this to our attention.Sincerely, Hotel Manager

Dear Amy,Thank you for your feedback. We hope the experience was enjoyable and memorable. We greatly appreciate your kind words and will do our best to make each guest's stay a unique, pleasurable one. We look forward to serving you again.Sincerely, Hotel Manager

Dear Ivan,Thank you for your kind feedback. We're glad to hear that you found the rooms satisfactory. We apologize for any shortcomings in the surrounding areas and hallways. Your comments are valuable, and we will address them with our team to ensure that all areas of our property meet the high standards of cleanliness and maintenance that we strive for. We appreciate your input, and we hope to have the opportunity to provide you with an even more enjoyable experience in the future.Sincerely, Hotel Manager

Dear Judy,We're deeply sorry to hear about your disappointing experience during your stay. Your comfort and satisfaction are our top priorities, and we apologize for falling short of meeting your expectations. We take ADA laws and regulations very seriously, and we will address the issue with the manager to ensure compliance and proper education on the matter. Additionally, we apologize for any inconvenience regarding the food policy and the condition of the beds. Your feedback is invaluable, and we will use it to make necessary improvements to enhance the overall guest experience.Sincerely, Hotel Manager

Dear Winston,Thank you so much for sharing your recent stay with us and for giving us 3 out of 5. We are glad that you had a great time at our hotel and also zero complaints. We strive to provide our guests with the best service and the most comfortable stay. Kindly let us know if there are any suggestions for improvements. You are welcome again. Sincerely, Hotel Manager

Dear Jean-Pierre,Thank you so much for the five-star rating! We are so pleased to hear that you had a great experience at our hotel and that you enjoyed the facilities and amenities we have to offer. It’s always our goal to make sure that our guests have a positive and memorable experience, so we are thrilled that you had such a positive one. We hope to see you again soon! Sincerely, Hotel Manager

Dear GLORIA,Thank you for your kind feedback. We're thrilled to hear that your husband enjoyed the comfortable bedding and that you found our property quiet! While we regret any inconvenience caused by our location not meeting your expectations, we're glad to know that you appreciated the absence of carpeting and the reasonable pricing. Your feedback about the cleanliness of the floors is duly noted, and we'll make sure to address this promptly. We look forward to welcoming you back on your next trip!Sincerely, Hotel Manager

Dear Bret,We are distressed to see your comments. We apologies for the bad experience. We never want our guests to go back with an unpleasant experience. The entire points will be investigated and necessary actions will be taken. We are taking ample steps to ensure the comfort of our guests. You can be sure about a fine stay with us. Please visit us again.Sincerely, Hotel Manager

Dear kimber,We are sorry to hear about the issues you encountered during your stay. It's disappointing that the bathtub didn't hold water and that the bed was noisy, affecting your comfort. Additionally, I apologize for any inconvenience caused by the breakfast policy. We'll address these concerns with our maintenance and housekeeping teams to ensure improvements are made, and we'll also review our breakfast policy to provide a more accommodating experience for our guests.Sincerely, Hotel Manager

Dear Nicole,We appreciate your feedback regarding your recent stay with us. While we're glad to hear that you found our property to be a good place to stay, we apologize for any inconvenience caused by the ongoing remodeling and the breakfast offerings not meeting your expectations. We understand the importance of providing a comfortable and satisfying experience for our guests, and we'll consider your comments as we continue to improve our facilities and services. We hope to welcome you back in the future for an even better experienceSincerely, Hotel Manager

Dear Thomas,Thank you for the review. It's nice to see that you had an overall good experience. We regret letting you down in any way. Our goal is to provide a consistently superior guest experience, and your comments are very important to us. I hope that you will visit us again. Sincerely, Hotel Manager

Dear Tammy,We deeply apologize for the unsatisfactory experience you had during your stay. Your comfort and satisfaction are our top priorities, and it's disheartening to learn about the issues you encountered with the room condition, cable service, guest laundry, and pillows. Please know that your feedback will be shared with our maintenance, housekeeping, and management teams for immediate attention and improvement. We understand your frustration and regret any inconvenience caused. We hope to have the opportunity to make it right for you in the future. Sincerely, Hotel Manager

Dear Terri,Thank you for the feedback. It's nice to see that you had an overall good experience. We regret letting you down in any way. Our goal is to provide a consistently superior guest experience, and your comments are very important to us. I hope that you will visit us again. Sincerely, Hotel Manager

Dear Christopher,Thank you for your feedback. We hope the experience was enjoyable and memorable. We greatly appreciate your kind words and will do our best to make each guest's stay a unique, pleasurable one. We look forward to serving you again.Sincerely, Hotel Manager

Dear Bryan Enrique,Thank you for the review. It's nice to see that you had an overall good experience. We regret letting you down in any way. Our goal is to provide a consistently superior guest experience, and your comments are very important to us. I hope that you will visit us again. Sincerely, Hotel Manager

Dear Denise,We're truly sorry for the inconvenience and frustration you experienced due to the road closure and our inability to accommodate your early arrival. It's unacceptable that our staff's suggestion wasn't practical given your circumstances, and we apologize for the misunderstanding regarding potential charges. Your feedback is invaluable, and we'll address these issues to prevent similar occurrences in the future. We understand your disappointment and agree that a courtesy cancellation would have been appropriate. Please accept our sincere apologies, and we hope to have the opportunity to make it right for you in the future.Sincerely, Hotel Manager

Dear Sue,We sincerely apologize for the inconvenience you encountered with the TV and microwave during your stay. Ensuring all amenities are in proper working order is essential to us, and we regret falling short in this regard. Your feedback is invaluable, and we will address these issues promptly to improve the experience for our guests. We hope for the opportunity to exceed your expectations in the future.Sincerely, Hotel Manager