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Opiniones sobre Kalfu Patagonia

3 out of 5
Kalfu Patagonia
Dr. Steffens 747, Cochrane

Opiniones

7,8

Bueno

Evaluación: 10 - Excelente. 5 de 7 opiniones" "
Evaluación: 8 - Bueno. 0 de 7 opiniones" "
Evaluación: 6 - Aceptable. 0 de 7 opiniones" "
Evaluación: 4 - Mediocre. 0 de 7 opiniones" "
Evaluación: 2 - Terrible. 2 de 7 opiniones" "

9,4/10

Limpieza

8,8/10

Personal y atención

10/10

Servicios

9,4/10

Estado de la propiedad e instalaciones

9,0/10

Cuidado del medio ambiente

Opiniones

2/10 Terrible

Girish

No le gustó: Personal y atención
Se hospedó 3 noches en enero de 2024

2/10 Terrible

Girish

Viajó con su familia
We had a confirmed reservation made through Expedia for 1 night (arrival on Jan 18, 2024). When we arrived at the property at around 6:00pm (local time) to check-in, we were denied access to the hotel. Instead, we were asked to leave the premises, because we questioned the 19 percent VAT surcharge the owner added to our bill from an earlier stay made a few days prior. He canceled our confirmed reseravtion on the spot in our presence! just because we had the audacity to question an illegal, unauthorized, surcharge to our earlier bill. According to Chilean law, foreign visitors with a passport and legitimate tourist card (which we showed him) are EXEMPT from paying the 19 percent VAT (aka IVA) surcharge. During the same 4 week trip we stayed at various properties in Chile, including those in Santiago, Puerto Varas, Cochrane, Puerto Ibanez, Puerto Tranquillo, Villa O' Higgins and not a single one of them added the 19 percent VAT surcharge to our bill. Fortunately, we were able to find alternative accomodations for the night, because we are resourceful and able to handle difficult situations. But beware, you may not be able to! particularly during high season, and end up sleeping in your rental car or on a bench in the nearby public park. Avoid the temperamental, unprofessional conduct of this owner and book your accomodations somewhere else. We have never been kicked out of a hotel before. Wow! what an unexpected first experience.
Se hospedó 1 noche en enero de 2024
Respuesta de Kalfu el 1 feb. 2024
El pasajero fue muy mal educado, tratando al propietario de deshonesto, por lo que ejercí mi derecho a no atender a quien no sabe comportarse, por lo que note recomiendo recibir a este señor, siendo a la única persona en estos ocho años de mi hotel tener que negarle el acceso a una persona.

10/10 Excelente

Susan

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
An excellent choice for a quiet and comfortable stay. Moreover, the proprietor, Rodolfo, was very helpful when I called needing information about the state of local roads, Paso Roballos, Patagonia National Park, Lucas Bridges, Tompkins Conservation and the associated new museum, all of which made our trip most rewarding.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Rodolfo el 29 dic. 2023
Thank you Susan, it was a pleasure serving you. Greetings... Rodolfo Sáez

10/10 Excelente

Ricardo

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en octubre de 2023
Respuesta de Rodolfo el 23 oct. 2023
Muchas gracias Ricardo, que tenga un bonito y seguro retorno a su hogar.

10/10 Excelente

PFB

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
This is a "boutique" place within Cochrane.(Province Aysen) Rodolfo make us feel at home and he has a good knowledge of the area. We had a wonderful time.
Se hospedó 6 noches en enero de 2019
Respuesta de Rodolfo el 5 feb. 2019
Muchas gracias, esperamos que su estadía fuese una agradable experiencia... Saludos. Rodolfo Sáez Kalfu Patagonia