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Opiniones sobre Motel 6 Clovis, NM

2 out of 5
Motel 6 Clovis, NM
1616 Mabry Dr, Clovis, NM

Opiniones

6,4
Evaluación: 10 - Excelente. 55 de 264 opiniones" "
Evaluación: 8 - Bueno. 61 de 264 opiniones" "
Evaluación: 6 - Aceptable. 61 de 264 opiniones" "
Evaluación: 4 - Mediocre. 34 de 264 opiniones" "
Evaluación: 2 - Terrible. 53 de 264 opiniones" "

6,2/10

Limpieza

6,6/10

Personal y atención

5,6/10

Servicios

5,8/10

Estado de la propiedad e instalaciones

6,0/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Cliente verificado

Se hospedó 1 noche en diciembre de 2018

10/10 Excelente

Flor

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Todo muy bien
Se hospedó 1 noche en diciembre de 2017

6/10 Aceptable

Cliente verificado

No le gustó: Estado de la propiedad e instalaciones
Se hospedó 1 noche en diciembre de 2017

2/10 Terrible

Nicolia Lindgren

Viajó por negocios
No le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
We booked through Expedia a non-smoking king room, when we arrived they said there was none available (their website said there was 6). When we arrived they said we could have a smoking king room for the same press or a double non-smoking for nearly double what we paid. No accommodation was made to lower price for worse rooms, and we didn’t know until we went to sleep. I will be paying extra to not stay at this location again.
Se hospedó 1 noche en abril de 2024
Respuesta de Brand Experience Team el 2 may. 2024
Hi Nicolia Lindgren,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

2/10 Terrible

Leissa

Viajó por negocios
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Had homeless people wandering the grounds at 3 am. Couldn't call the front desk, my room phone was dead. Had to Google the number for the hotel on my cell. If I hadn't had a phone or it was dead like it almost was, I would have been stuck in the room. Finally got the front office andvthey told me not worry about the people rifling through the trash, and checking if room and car doors were secured, they do it all the time and they would eventually leave. Other than that Major safety issue, the bed was like sleeping on a rock, the fridge made a loud buzzing noise all night and the walls were Paper thin. You could hear Everything going on around you in every room near. I stayed 4 nights and had no room cleaning or towel service. My room had ants. This place is terrible and u safe, stay away.
Se hospedó 4 noches en abril de 2024
Respuesta de Brand Experience Team el 24 abr. 2024
Hi LeissaThanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Lilith#Team6

8/10 Bueno

Mike

Se hospedó 1 noche en marzo de 2024
Respuesta de Brand Experience Team el 11 abr. 2024
Hi Mike,Thank you for positively rating your stay!!Maz K.#Team6

4/10 Mediocre

Josefina

Viajó con su pareja
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Dirty little noisy
Se hospedó 2 noches en febrero de 2024
Respuesta de Brand Experience Team el 27 mar. 2024
Hi Josefina,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

10/10 Excelente

Caitlyn

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
staff is awesome
Respuesta de Brand Experience Team el 12 mar. 2024
Hi Caitlyn,Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

2/10 Terrible

Josefina

Viajó con su pareja
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I stayed for over a week with no House Keeping, Apparently you have to ask or catch the Housekeeper if you need anything done, Also they need to hire new housekeepers who actually do there job, my room was so dirty behind my bed, do not Reccomend this motel..unless theres no other choices..My car Perhaps!!
Se hospedó 2 noches en febrero de 2024
Respuesta de Brand Experience Team el 28 feb. 2024
Hi JosefinaThanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Lilith#Team6

8/10 Bueno

RONNIE

Viajó con su familia
Le gustó: Personal y atención
No le gustó: Servicios, estado de la propiedad e instalaciones
Train track is across the street and the trains run all night
Se hospedó 1 noche en febrero de 2024
Respuesta de Brand Experience Team el 28 feb. 2024
Hi Ronnie,Thank you for positively rating your stay!Lilith#Team6

10/10 Excelente

Susan

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
For just a sleep at motel it’s great you just need more towels
Se hospedó 1 noche en enero de 2024
Respuesta de Brand Experience Team el 6 feb. 2024
Hi Susan,We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Lilith #Team6

2/10 Terrible

Enely

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Stay away.
The absolute dirtiest place i ever stayed. I got a smoking room even though i asked for a non smoking. I will never stay in motel 6 again 😒 unless i have no other choice.
Se hospedó 1 noche en enero de 2024
Respuesta de Nancy Y. el 17 ene. 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 Excelente

Michael

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en diciembre de 2023

2/10 Terrible

Sheena

Viajó con su familia
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
TV didn't work! He double charged my card, worker was very rude!
Se hospedó 1 noche en noviembre de 2023
Respuesta de Nancy Y. el 5 dic. 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

4/10 Mediocre

Jim

No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Expedia booked the room incorrectly…. I requested non smoking but it was booked as smoking.
Se hospedó 1 noche en octubre de 2023

4/10 Mediocre

jesus

Se hospedó 4 noches en octubre de 2023

4/10 Mediocre

jesus

Viajó por negocios
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
They don't clean the rooms at all i been here for three nights and they haven't clean the room I'm staying in It happen last week too My question is why are they no cleaning my room
Se hospedó 2 noches en octubre de 2023
Respuesta de Brand Experience Team el 31 oct. 2023
Hi Jesus,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

8/10 Bueno

Richard

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Most of the motels, including this Motel 6, are along US 60, which is very noisy between vehicular traffic but more so the trains, who blast their horns at all hours as they pass through town/by these motels daily and in the middle of the night. If you stay here, take earplugs. While this Motel 6 was about average and it was clean, I did see several ants crawling around my room, the ceiling light in the bathroom didn't work (making it a somewhat dark shower), and the TV showed only "No service." I would have passed these comments on to the staff when I checked out in the morning, but the door to the lobby was locked.
Se hospedó 1 noche en octubre de 2023
Respuesta de Brand Experience Team el 31 oct. 2023
Hi Richard,We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Lilith #Team6

4/10 Mediocre

Savanna

Viajó por negocios, Viajó con su familia
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Dirty
Se hospedó 1 noche en octubre de 2023
Respuesta de Brand Experience Team el 31 oct. 2023
Hi Savanna,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

6/10 Aceptable

jesus

Viajó por negocios
No le gustó: Personal y atención, estado de la propiedad e instalaciones
They didn't clean my room no ones

10/10 Excelente

Rogelio

Viajó con su familia
Le gustó: Estado de la propiedad e instalaciones
No le gustó: Limpieza
It wasok the grounds ate dirty
Se hospedó 1 noche en octubre de 2023
Respuesta de Brand Experience Team el 26 oct. 2023
Hi Rogelio, We are glad you had a great experience and appreciate your feedback! Maz K.#Team6

10/10 Excelente

Rogelio

Se hospedó 2 noches en octubre de 2023

8/10 Bueno

Billy

Se hospedó 1 noche en septiembre de 2023

6/10 Aceptable

Ayana S.

Viajó con su familia
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This property needs a major update and a better communication with the staff.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Brand Experience Team el 2 oct. 2023
Hi Ayana S.,Thank you for providing feedback. Your experience is important to us, and we hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

10/10 Excelente

jamie

Se hospedó 1 noche en septiembre de 2023

8/10 Bueno

Maria

Train
Se hospedó 1 noche en septiembre de 2023
Respuesta de Brand Experience Team el 27 sept. 2023
Hi Maria,Thank you for positively rating your stay!!Maz K.#Team6

6/10 Aceptable

PAMELA

Viajó por negocios
Le gustó: Limpieza
No le gustó: Comodidad de la habitación
Se hospedó 1 noche en septiembre de 2023

2/10 Terrible

Elder

Viajó en grupo
No le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Horrible customer service
Se hospedó 1 noche en agosto de 2023
Respuesta de Nancy Y. el 7 sept. 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

4/10 Mediocre

Jana

Viajó con su pareja
No le gustó: Servicios, estado de la propiedad e instalaciones
I reserved a King NON smoking. I had proof of my reservation. They would not honor it and gave me a King Smoking. They were unwilling to fulfill my reservation as I had booked it. I then asked for 2 beds NON smoking which was available but they insisted I had to pay additional. The room was filthy. Never again.
Se hospedó 1 noche en agosto de 2023

10/10 Excelente

Thomas

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The owner was very friendly. It was my first time in Clovis. He made me feel wpelcome and safe!!
Se hospedó 1 noche en agosto de 2023
Respuesta de Brand Experience Team el 22 ago. 2023
Hi Thomas,Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6

10/10 Excelente

Scott

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en agosto de 2023

8/10 Bueno

Mitzi

Viajó con su familia
Le gustó: Comodidad de la habitación
Low budget hotel with no extras
The beds we’re comfortable and we didn’t see any bugs. There were burn holes in the bedspread. It was ok for one night. No coffee pot and no coffee in the lobby but has a fridge and microwave.
Se hospedó 1 noche en junio de 2023
Respuesta de Nancy Y. el 5 jul. 2023
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

8/10 Bueno

Rebecca

Le gustó: Limpieza, personal y atención, comodidad de la habitación
Se hospedó 1 noche en junio de 2023

4/10 Mediocre

Jeannie

Viajó por negocios
Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en junio de 2023

10/10 Excelente

Valerie

Se hospedó 1 noche en mayo de 2023

6/10 Aceptable

Chantille

Viajó por negocios
Okay I guess
Se hospedó 1 noche en mayo de 2023
Respuesta de Nancy Y. el 23 may. 2023
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

2/10 Terrible

Walter

No le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Needs closed down
Nasty not clean not healthy
Se hospedó 1 noche en mayo de 2023
Respuesta de Nancy Y. el 23 may. 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

6/10 Aceptable

Claude

Viajó con su pareja
No le gustó: Limpieza, estado de la propiedad e instalaciones
Property was easy to access. However, it is seriously in need of maintenance. Floor was dirty, TV mount was broken. Also, upon arrival (early afternoon) office door was locked. Clerk informed us that there are no coffee makers in the room and they no longer offer coffee in the office. Over-all, NOT one of the better Motel 6's.
Se hospedó 1 noche en mayo de 2023
Respuesta de Brand Experience Team el 16 may. 2023
Hi Claude,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

8/10 Bueno

Lynn, Des Moines

Viajó con su pareja
Le gustó: Limpieza, personal y atención
No le gustó: Servicios
Basic no frills overnight stop. Bed comfortable. Room had nice bathroom. No coffee or breakfast
Respuesta de Brand Experience Team el 18 abr. 2023
Hi Lynn, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6

8/10 Bueno

Nichole

Se hospedó 1 noche en abril de 2023

10/10 Excelente

Larry

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Friendly, easy check-in. Staff helpful.
Se hospedó 1 noche en marzo de 2023
Respuesta de Brand Experience Team el 4 abr. 2023
Hi Larry,Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

10/10 Excelente

Dorine

Viajó con mascotas
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
.
Se hospedó 1 noche en marzo de 2023

10/10 Excelente

Tim

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en febrero de 2023
Respuesta de Brand Experience Team el 21 feb. 2023
Hi Tim,Thank you for the perfect rating!Lilith#Team6

8/10 Bueno

Loretta

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en diciembre de 2022
Respuesta de Brand Experience Team el 21 feb. 2023
Hi Loretta,Thank you for positively rating your stay!Lilith#Team6

8/10 Bueno

Annabelle

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en noviembre de 2022

10/10 Excelente

Heather

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
The people running the place were wonder, my experience was overall ok, it was a very noisy night. The people on the second floor right above my room must have been having a party because it was so loud. Also, early in the morning there were car alarms going off and dogs barking incessantly.
Se hospedó 1 noche en noviembre de 2022
Respuesta de Brand Experience Team el 21 feb. 2023
Hi Heather,We are glad you had a great experience and appreciate your feedback! Lilith #Team6

4/10 Mediocre

John

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Of the budget motels, I often prefer Motel 6. This one was a real disappointment. It smelled horrible, there were bugs, it was filthy, and had a water leak.
Se hospedó 1 noche en septiembre de 2022
Respuesta de Brand Experience Team el 21 feb. 2023
Hi John,Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Lilith#Team6

6/10 Aceptable

Brian, Stamford

Viajó con su pareja, Viajó con su familia y niños pequeños
It was a good place to stay. Could use some updates around the property.
Se hospedó 2 noches en agosto de 2022
Respuesta de Brand Experience Team el 15 sept. 2022
Hi Brian,Thank you for providing feedback. Your experience is important to us, and we hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

6/10 Aceptable

Andrew

Viajó por negocios, Viajó con su familia
No le gustó: Limpieza
Dirt in the room corners, TV going out(black spots on the screen) stayed Friday night through Sunday and had the same two worn out towels. Bed was the same as sleeping on the floor.
Se hospedó 2 noches en agosto de 2022
Respuesta de Brand Experience Team el 4 sept. 2022
Hi Andrew, On behalf of Motel 6, we would like to apologize for the inconvenience you may have experienced. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention. Kaur J. #team6

8/10 Bueno

Jim

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en agosto de 2022
Respuesta de Brand Experience Team el 4 sept. 2022
Hi Jim, Thank you so much for taking the time to leave us a positive rating - it's much appreciated! Kaur J. #team6