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Opiniones sobre Drury Plaza Hotel Cleveland Downtown

3 out of 5
Drury Plaza Hotel Cleveland Downtown
1380 East 6th Street, Cleveland, OH

Opiniones

9,4

Excepcional

Evaluación: 10 - Excelente. 1628 de 2056 opiniones" "
Evaluación: 8 - Bueno. 303 de 2056 opiniones" "
Evaluación: 6 - Aceptable. 74 de 2056 opiniones" "
Evaluación: 4 - Mediocre. 21 de 2056 opiniones" "
Evaluación: 2 - Terrible. 30 de 2056 opiniones" "

9,6/10

Limpieza

9,6/10

Personal y atención

9,4/10

Servicios

9,6/10

Estado de la propiedad e instalaciones

9,2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Ana

Viajó con su pareja
Le gustó: Limpieza, personal y atención
Me gustó que el edificio es un “clásico” de los ‘60
Se hospedó 1 noche en noviembre de 2022

10/10 Excelente

Millybeth

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Exelente
No estuve mucho tiempo pero el hotel está bello y siempre limpio, todo me gusto no puedo decir nada mas
Se hospedó 1 noche en septiembre de 2022

10/10 Excelente

ALEJANDRO MARTIN

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Hermoso lugar
Hermoso hotel, antiguo, buen mantenimiento, bien localizado.
Se hospedó 1 noche en julio de 2022

10/10 Excelente

adan

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Está bien ubicado y es un bonito edificio, las habitaciones están excelentes. Falta más limpieza en las entradas y en los elevadores. El desayuno delicioso
Se hospedó 1 noche en abril de 2022

8/10 Bueno

Ma Fernanda

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en septiembre de 2021

6/10 Aceptable

MARIA

Viajó con su familia
Le gustó: Personal y atención
Se hospedó 3 noches en agosto de 2021

8/10 Bueno

Paul

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Muy buena opción.
Limpio y Amplias habitaciones. Ideal para familias
Se hospedó 1 noche en junio de 2021

10/10 Excelente

Margaret

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
We absolutely loved our stay. The staff is most friendly and helpful.
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Markeen

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en abril de 2024

6/10 Aceptable

Rosemarie

Le gustó: Limpieza, personal y atención
Fair hotel but dated
Se hospedó 2 noches en abril de 2024

10/10 Excelente

Shawn

Viajó con su familia
Excellent location.
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Sydney

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 3 noches en abril de 2024

8/10 Bueno

Melissa

Viajó con su pareja, Viajó con su familia
Le gustó: Estado de la propiedad e instalaciones
This was a beautiful hotel. The architecture was outstanding. However, the room smelled as though something had died in it. My husband and I both kept getting whiffs of a dead mouse type smell. We were told the valet parking was included in the price of the room only to be charged an additional $80 for 2 days of valet parking. And when we called because we needed towels, we waited 30 mins and had to call again. But the rest was nice.
Se hospedó 2 noches en abril de 2024

10/10 Excelente

Lisa

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Jason

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Central location, cool building
Se hospedó 2 noches en abril de 2024

8/10 Bueno

Benjamin

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Good breakfast and happy hour everyday snacks available really don't need to buy dinner because it's served between 5:30 and 7:00 daily.
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Penny

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Wonderful upscale hotel. Super clean, friendly staff. Their evening Happy Hour meals was wonderful!!!!
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Lindsey

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Close to attractions and great food at the hotel.
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Debra

Viajó con su pareja
We liked the spaciousness of the rooms. The on site breakfast and evening meal was helpful. The Valet, dining and housekeeping were extremely friendly and helpful. Cons: Staff checking us in was not helpful in explaining parking, dining, location of room etc. basically just handed us our room keys. She immediately went to the next person. Two days of the four we were there the food was cold. Pulled pork was served twice in the four days. Would benefit from more variety in main courses. Shower floor in room was slimey. Was a fall risk for some due to being slippery.
Se hospedó 4 noches en abril de 2024

8/10 Bueno

Nicole

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en abril de 2024

10/10 Excelente

Mike

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en abril de 2024

8/10 Bueno

Melissa

Le gustó: Limpieza
Se hospedó 2 noches en abril de 2024

10/10 Excelente

Charity

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en abril de 2024

8/10 Bueno

Debra

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Disappointed with the restaurant
Se hospedó 1 noche en abril de 2024

10/10 Excelente

William, Groveland

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en abril de 2024

10/10 Excelente

Gina

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very pleasant and helpful staff at front desk, in housekeeping and in dining areas. Especially loved the hot tub (large, hot and incredible jets) and the happy hour amenities. I would highly recommend this property for business or pleasure.
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Sandy, Fort Wayne

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Close and convenient to downtown
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Sascha

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This was withiut a doubt the nicest hotel ive ever stayed at. Great amenities. Clean. Safe. Convenient.
Se hospedó 2 noches en abril de 2024

6/10 Aceptable

Sarah

Viajó con su familia
Le gustó: Limpieza, servicios
No le gustó: Personal y atención
When we arrived at the 3pm check in time, we were notified that our room was not available, and wouldn’t be for another hour. One of the managers gave me attitude when I asked for compensation for their mistake and told me she couldn’t do anything because we booked through a third party. After 45 minutes sitting in the lobby, they had a room available. Another manager gave us drink vouchers for the restaurant bar and sent a room comp certificate for a future stay. Overall should have been handled much better by staff. Otherwise was a fine hotel. Valet was great.
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Thomas

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great staff! Ben, Sharme, and Caden were especially kind. The parking garage keeper on Saturday was a true gentleman.
Se hospedó 2 noches en abril de 2024

10/10 Excelente

Amy

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Everything was great minus the noise. The hotel echos a lot and we could hear everything going on.
Se hospedó 2 noches en abril de 2024

10/10 Excelente

Marcia

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great hotel in a great location with exceptional, friendly staff. The room was quiet and we never had to wait for an elevator. The breakfast and Take Five food/drink offerings were plentiful and delicious.
Se hospedó 2 noches en abril de 2024

10/10 Excelente

Andres

Viajó con su familia y niños pequeños, Viajó con su familia, Viajó con mascotas
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We had a delightful stay at this hotel, which proved to be a wonderful choice for my family. My son was particularly thrilled with the pool, spending a lot of time and fun in the water. What set this place apart for us was the complimentary meals provided; both breakfast and dinner were included, which was a pleasant surprise and greatly appreciated. The addition of free drinks added a nice touch to our dining experience. And let's not forget the popcorn – a fun snack that we all enjoyed! We're already looking forward to our next visit to Cleveland, and there's no doubt that we'll choose to stay here again. Highly recommended for families looking for a comfortable and accommodating place to stay.
Se hospedó 2 noches en marzo de 2024

10/10 Excelente

Victor

Viajó con su familia
Le gustó: Servicios
What stood out to me was the exceptional quality of the staff. They were, without exception, friendly, knowledgeable, helpful…could not have been better. The building itself was unique and comfortable. We will without doubt seek out Drury Plaza Hotels in our future travels.
Se hospedó 2 noches en abril de 2024

10/10 Excelente

Keith, WASHINGTON

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Hotel is centrally located alongside a memorial plaza and easy walking from the airport train line. Very walkable neighborhood with many beat by restaurant options, plus PM drinks breakfast included at the hotel.
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Marylou

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Zdzislaw

I didn’t know there is no parking Only valet which cost additional 37 bucks
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Annesley, Washington

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Charming historic building that used to be a municipal Board of Education headquarters. Lots of marble! Terrific location in downtown Cleveland, walkable to both ballparks, the Rock&Roll Hall of Fame, and many dining options. Hot free breakfast every morning, and a free happy hour with “dinner” every evening make this popular with families. Rooms are large, comfortable and clean although I don’t love the decor (kind of dark). We were on the “quiet floor” but because of the occasion (eclipse) there were kids running and screaming in the hallways which was annoying but at least stopped at night. Very friendly and helpful staff.
Se hospedó 2 noches en abril de 2024

10/10 Excelente

Tony

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The property is nice, the staff was amazing and the room was totally fine. The only complaint... when the bathroom door was open and the AC would kick on fumes from what I assume were the shower drain would engulf the room. My wife spent most of a night telling me how bad I smelled before we figured it out.
Se hospedó 2 noches en abril de 2024

10/10 Excelente

dave

Se hospedó 1 noche en abril de 2024

10/10 Excelente

James

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
O
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Jennifer

Viajó con su familia
Le gustó: Limpieza, servicios
Conveniently located to everything! Great food package!
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Roman

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very nice building and friendly staff
Se hospedó 2 noches en marzo de 2024

6/10 Aceptable

Kimberly, Goshen

Viajó con su pareja
Le gustó: Servicios, estado de la propiedad e instalaciones
I like how the hotel is fairly clean compared to other hotels. I didn’t like the parking situation or the lack of help the desk person and valet was.
Se hospedó 1 noche en marzo de 2024

8/10 Bueno

Maria

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Kickback surprised! Didn’t know free snacks and free drinks! Breakfast was also available but hoping it’s at least till 103o or 1045 am. Too short for breakfast buffet
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Aaron

Le gustó: Personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

McKenzie

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We love this hotel, we walk around all day and if we need our vehicle valet will get it for us.
Se hospedó 1 noche en marzo de 2024

8/10 Bueno

Jeff

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en marzo de 2024

6/10 Aceptable

Jayme

Viajó por negocios, Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
No le gustó: Servicios
The hotel and staff were excellent, except one very rude woman Saturday morning behind the front desk. I gave this a 3 because the whole hallway smelled like marijuana and we were approached by a severely stoned guy to smoke weed with him as we were trying to getting to our room. He was not removed or moved to a new floor. Also, the breakfast and dinner included were so crowded. And we knew many were off the street and not guests of the hotel. Same with pool and spa. Couldn’t get near it as so many people walking in wearing coats and had belongings in backpacks clued us that they weren’t guests either. Yes you need an elevator room card to access pool but it appeared that either staff was letting in friends or one person had a room there but literally let all of their friends in to use the services of free meals and pool/spa. Absolutely NOT acceptable. The hotel needs a better system to monitor amenities because dinners and pool area were absolutely horrendous. If this hotel charged 120 a night I wouldn’t say a word. But for 300 a night, I do NOT expect to have amenities overrun buy non paying people coming in off the street. Also, valet did their best but two shifts including checkout only had one person working. It’s a beautiful hotel and very friendly and kind staff. But it needs better management and enforcement of no loitering.
Se hospedó 2 noches en marzo de 2024

10/10 Excelente

Tami

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en enero de 2024