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Opiniones sobre Hotel Civilia Lakeside by Civilia Golf Retreat

2 out of 5

Opiniones

7,8

Bueno

Evaluación: 10 - Excelente. 160 de 539 opiniones" "
Evaluación: 8 - Bueno. 211 de 539 opiniones" "
Evaluación: 6 - Aceptable. 103 de 539 opiniones" "
Evaluación: 4 - Mediocre. 43 de 539 opiniones" "
Evaluación: 2 - Terrible. 22 de 539 opiniones" "

7,8/10

Limpieza

8,0/10

Personal y atención

7,0/10

Servicios

7,2/10

Estado de la propiedad e instalaciones

7,4/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Isabel

Se hospedó 2 noches en julio de 2023
Respuesta de ys el 17 jul. 2023
Hello there,Thank you for sparing time to give us a rating. I am glad that you liked our service. We are still working on our motel to provide our customers a better experience. Hope to see you at our motel again so that we can serve you better. Thanks and Regards,Front desk team

10/10 Excelente

ezequiel

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Exelente
Fue solo tarde y noche el personal atento y el lugar e
Se hospedó 1 noche en septiembre de 2019

6/10 Aceptable

leonard

Le gustó: Personal y atención
No le gustó: Estado de la propiedad e instalaciones
Se hospedó 3 noches en mayo de 2024
Respuesta de YS el 24 may. 2024
Dear Guest,Thank you for your valuable feedback.We're excited to announce the recent upgrades to our lake-facing rooms, aimed at providing our guests with an unparalleled stay. Each room now features a 55-inch smart TV, offering access to popular streaming services like Netflix and Amazon Prime, ensuring endless entertainment options. Additionally, we've installed internet access points for seamless connectivity, allowing you to stay connected throughout your stay.Furthermore, we've introduced brand-new furniture in every room, including comfortable beds, high-quality mattresses, spacious desks, and tasteful wallpapers, creating a cozy and inviting atmosphere. To enhance convenience, we've installed digital multi-purpose alarm clocks in each room, equipped with charging ports for your devices, and safes for added security.For guests seeking added flexibility, select rooms now come with fully equipped kitchen facilities, allowing you to prepare meals at your convenience.In addition to our exceptional accommodations, we're proud to offer our guests exclusive access to our 60-acre, 9-hole golf course, located just 8 km from the property. As a token of our appreciation, hotel guests enjoy a 10% discount on golfing activities.We look forward to welcoming you back for another memorable stay in the near future.Thank you for choosing our hotel

10/10 Excelente

Taylor

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This was a nicely renovated room. Nice kitchenette, nice bathroom, nice bedroom with very comfortable bed. One of my best hotel stays in a long while at a price below the value
Se hospedó 1 noche en mayo de 2024
Respuesta de YS el 24 may. 2024
Dear Guest,Thank you for your valuable feedback. We're delighted to hear that you enjoyed your experience with us.We're excited to announce the recent upgrades to our lake-facing rooms, aimed at providing our guests with an unparalleled stay. Each room now features a 55-inch smart TV, offering access to popular streaming services like Netflix and Amazon Prime, ensuring endless entertainment options. Additionally, we've installed internet access points for seamless connectivity, allowing you to stay connected throughout your stay.Furthermore, we've introduced brand-new furniture in every room, including comfortable beds, high-quality mattresses, spacious desks, and tasteful wallpapers, creating a cozy and inviting atmosphere. To enhance convenience, we've installed digital multi-purpose alarm clocks in each room, equipped with charging ports for your devices, and safes for added security.For guests seeking added flexibility, select rooms now come with fully equipped kitchen facilities, allowing you to prepare meals at your convenience.In addition to our exceptional accommodations, we're proud to offer our guests exclusive access to our 60-acre, 9-hole golf course, located just 8 km from the property. As a token of our appreciation, hotel guests enjoy a 10% discount on golfing activities.We look forward to welcoming you back for another memorable stay in the near future.Thank you for choosing our hotel

10/10 Excelente

Benjamin

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very pleasant stay. Much nicer than a motel and the kitchenette was a bonus. No mirror in the bathroom but other than that everything was super nice and very comfortable.
Se hospedó 1 noche en abril de 2024
Respuesta de ys el 14 may. 2024
Hello guest,Thank you for your feedback. We glad you liked our service. Adding onto that, To provide customers the best experience, We have newly renovated lake facing rooms, It has 55 Inch smart TV's featuring Netflix, amazon prime and many more apps, internet access points for fast internet connection, new furniture in every room such as beds, mattress, desks and wallpapers. There are digital multi purpose alarm clocks which can be used for charging phones and safes in every rooms. Some of our rooms have full equipped kitchen facilities as well. We also own 60 acres , 9 Hole Golf Course which is 8 km away from the property. Our hotel guests enjoy 10 percent discount for playing Golf. We look for ward for your stay in future. Thank you

4/10 Mediocre

Chelsea

Viajó con su familia y niños pequeños, Viajó con su familia
No le gustó: Servicios, estado de la propiedad e instalaciones
This hotel is talked up way more than it should be. It was fine for a quick night to break up a long drive. The balcony is one attached balcony so not enjoyable to sit out on. The lake view was just view of construction. The room was clean enough and the bed was comfortable at least. Expensive for what it is.
Se hospedó 1 noche en mayo de 2024
Respuesta de ys el 14 may. 2024
Hello guest,Thank you for your feedback. We apologize for any concerns that you might have faced during the stay. We are working to enhance whatever you mentioned. Adding onto that, To provide customers the best experience, We have newly renovated lake facing rooms, It has 55 Inch smart TV's featuring Netflix, amazon prime and many more apps, internet access points for fast internet connection, new furniture in every room such as beds, mattress, desks and wallpapers. There are digital multi purpose alarm clocks which can be used for charging phones and safes in every rooms. Some of our rooms have full equipped kitchen facilities as well. We also own 60 acres , 9 Hole Golf Course which is 8 km away from the property. Our hotel guests enjoy 10 percent discount for playing Golf. We look for ward for your stay in future. Thank you

8/10 Bueno

Lorne

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de ys el 14 may. 2024
Hello guest,Thank you for your feedback. We glad you liked our service. Adding onto that, To provide customers the best experience, We have newly renovated lake facing rooms, It has 55 Inch smart TV's featuring Netflix, amazon prime and many more apps, internet access points for fast internet connection, new furniture in every room such as beds, mattress, desks and wallpapers. There are digital multi purpose alarm clocks which can be used for charging phones and safes in every rooms. Some of our rooms have full equipped kitchen facilities as well. We also own 60 acres , 9 Hole Golf Course which is 8 km away from the property. Our hotel guests enjoy 10 percent discount for playing Golf. We look for ward for your stay in future. Thank you

6/10 Aceptable

Kevin, Sherwood Park

Le gustó: Limpieza, personal y atención
One of the most comfortable beds I’ve ever slept in. However there was no plug ins anywhere near a mirror for shaving of hair appliances and the toilet wouldn’t stop running when you flushed it.
Se hospedó 1 noche en abril de 2024
Respuesta de YS el 24 may. 2024
Dear Guest,Thank you for your valuable feedback. We're delighted to hear that you enjoyed your experience with us. However, for the other concerns we are still making some additions as renovation is an ongoing process. We're excited to announce the recent upgrades to our lake-facing rooms, aimed at providing our guests with an unparalleled stay. Each room now features a 55-inch smart TV, offering access to popular streaming services like Netflix and Amazon Prime, ensuring endless entertainment options. Additionally, we've installed internet access points for seamless connectivity, allowing you to stay connected throughout your stay.Furthermore, we've introduced brand-new furniture in every room, including comfortable beds, high-quality mattresses, spacious desks, and tasteful wallpapers, creating a cozy and inviting atmosphere. To enhance convenience, we've installed digital multi-purpose alarm clocks in each room, equipped with charging ports for your devices, and safes for added security.For guests seeking added flexibility, select rooms now come with fully equipped kitchen facilities, allowing you to prepare meals at your convenience.In addition to our exceptional accommodations, we're proud to offer our guests exclusive access to our 60-acre, 9-hole golf course, located just 8 km from the property. As a token of our appreciation, hotel guests enjoy a 10% discount on golfing activities.We look forward to welcoming you back for another memorable stay in the near future.Thank you for choosing our hotel

10/10 Excelente

Micaela

Se hospedó 6 noches en abril de 2024
Respuesta de YS el 24 may. 2024
Dear Guest,Thank you for your valuable feedback. We're delighted to hear that you enjoyed your experience with us.We're excited to announce the recent upgrades to our lake-facing rooms, aimed at providing our guests with an unparalleled stay. Each room now features a 55-inch smart TV, offering access to popular streaming services like Netflix and Amazon Prime, ensuring endless entertainment options. Additionally, we've installed internet access points for seamless connectivity, allowing you to stay connected throughout your stay.Furthermore, we've introduced brand-new furniture in every room, including comfortable beds, high-quality mattresses, spacious desks, and tasteful wallpapers, creating a cozy and inviting atmosphere. To enhance convenience, we've installed digital multi-purpose alarm clocks in each room, equipped with charging ports for your devices, and safes for added security.For guests seeking added flexibility, select rooms now come with fully equipped kitchen facilities, allowing you to prepare meals at your convenience.In addition to our exceptional accommodations, we're proud to offer our guests exclusive access to our 60-acre, 9-hole golf course, located just 8 km from the property. As a token of our appreciation, hotel guests enjoy a 10% discount on golfing activities.We look forward to welcoming you back for another memorable stay in the near future.Thank you for choosing our hotel

10/10 Excelente

Karthick

Viajó con su pareja, Viajó con su familia y niños pequeños, Viajó por negocios, Viajó con su familia, Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Good Accomodation.
Se hospedó 1 noche en abril de 2024
Respuesta de YS el 24 may. 2024
Dear Guest,Thank you for your valuable feedback. We're delighted to hear that you enjoyed your experience with us.We're excited to announce the recent upgrades to our lake-facing rooms, aimed at providing our guests with an unparalleled stay. Each room now features a 55-inch smart TV, offering access to popular streaming services like Netflix and Amazon Prime, ensuring endless entertainment options. Additionally, we've installed internet access points for seamless connectivity, allowing you to stay connected throughout your stay.Furthermore, we've introduced brand-new furniture in every room, including comfortable beds, high-quality mattresses, spacious desks, and tasteful wallpapers, creating a cozy and inviting atmosphere. To enhance convenience, we've installed digital multi-purpose alarm clocks in each room, equipped with charging ports for your devices, and safes for added security.For guests seeking added flexibility, select rooms now come with fully equipped kitchen facilities, allowing you to prepare meals at your convenience.In addition to our exceptional accommodations, we're proud to offer our guests exclusive access to our 60-acre, 9-hole golf course, located just 8 km from the property. As a token of our appreciation, hotel guests enjoy a 10% discount on golfing activities.We look forward to welcoming you back for another memorable stay in the near future.Thank you for choosing our hotel

4/10 Mediocre

Darcie

Viajó con su familia y niños pequeños
Le gustó: Personal y atención
No le gustó: Limpieza
Was ok for a quick stop. Room had three beds but only one end table, had to rearrange furniture and even then it didn’t really work well for us. Half the power outlets didn’t work so made charging phones and electronics hard. Was no hand soap so had to use shampoo to each our hands. Beds were clean and comfortable but other than that was pretty disappointing
Se hospedó 1 noche en abril de 2024
Respuesta de YS el 24 may. 2024
Dear Guest,Thank you for your valuable feedback. We apologize for the concerns mentioned above. However, we're excited to announce the recent upgrades to our lake-facing rooms, aimed at providing our guests with an unparalleled stay. Each room now features a 55-inch smart TV, offering access to popular streaming services like Netflix and Amazon Prime, ensuring endless entertainment options. Additionally, we've installed internet access points for seamless connectivity, allowing you to stay connected throughout your stay.Furthermore, we've introduced brand-new furniture in every room, including comfortable beds, high-quality mattresses, spacious desks, and tasteful wallpapers, creating a cozy and inviting atmosphere. To enhance convenience, we've installed digital multi-purpose alarm clocks in each room, equipped with charging ports for your devices, and safes for added security.For guests seeking added flexibility, select rooms now come with fully equipped kitchen facilities, allowing you to prepare meals at your convenience.In addition to our exceptional accommodations, we're proud to offer our guests exclusive access to our 60-acre, 9-hole golf course, located just 8 km from the property. As a token of our appreciation, hotel guests enjoy a 10% discount on golfing activities.We look forward to welcoming you back for another memorable stay in the near future.Thank you for choosing our hotel

4/10 Mediocre

Andrea, Port Coquitlam

No le gustó: Estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de YS el 24 may. 2024
Dear Guest,Thank you for your valuable feedback. We're excited to announce the recent upgrades to our lake-facing rooms, aimed at providing our guests with an unparalleled stay. Each room now features a 55-inch smart TV, offering access to popular streaming services like Netflix and Amazon Prime, ensuring endless entertainment options. Additionally, we've installed internet access points for seamless connectivity, allowing you to stay connected throughout your stay.Furthermore, we've introduced brand-new furniture in every room, including comfortable beds, high-quality mattresses, spacious desks, and tasteful wallpapers, creating a cozy and inviting atmosphere. To enhance convenience, we've installed digital multi-purpose alarm clocks in each room, equipped with charging ports for your devices, and safes for added security.For guests seeking added flexibility, select rooms now come with fully equipped kitchen facilities, allowing you to prepare meals at your convenience.In addition to our exceptional accommodations, we're proud to offer our guests exclusive access to our 60-acre, 9-hole golf course, located just 8 km from the property. As a token of our appreciation, hotel guests enjoy a 10% discount on golfing activities.We look forward to welcoming you back for another memorable stay in the near future.Thank you for choosing our hotel

4/10 Mediocre

Jack

Se hospedó 2 noches en abril de 2024
Respuesta de ys el 14 may. 2024
Hello guest,Thank you for your rating. We are not sure what went wrong with the stay. However, we are trying to make new additions and improve ourselves to be better than before. Adding onto that, To provide customers the best experience, We have newly renovated lake facing rooms, It has 55 Inch smart TV's featuring Netflix, amazon prime and many more apps, internet access points for fast internet connection, new furniture in every room such as beds, mattress, desks and wallpapers. There are digital multi purpose alarm clocks which can be used for charging phones and safes in every rooms. Some of our rooms have full equipped kitchen facilities as well. We also own 60 acres , 9 Hole Golf Course which is 8 km away from the property. Our hotel guests enjoy 10 percent discount for playing Golf. We look for ward for your stay in future. Thank you

4/10 Mediocre

Destiny

Se hospedó 1 noche en abril de 2024
Respuesta de YS el 24 may. 2024
Dear Guest,Thank you for your valuable feedback. We're excited to announce the recent upgrades to our lake-facing rooms, aimed at providing our guests with an unparalleled stay. Each room now features a 55-inch smart TV, offering access to popular streaming services like Netflix and Amazon Prime, ensuring endless entertainment options. Additionally, we've installed internet access points for seamless connectivity, allowing you to stay connected throughout your stay.Furthermore, we've introduced brand-new furniture in every room, including comfortable beds, high-quality mattresses, spacious desks, and tasteful wallpapers, creating a cozy and inviting atmosphere. To enhance convenience, we've installed digital multi-purpose alarm clocks in each room, equipped with charging ports for your devices, and safes for added security.For guests seeking added flexibility, select rooms now come with fully equipped kitchen facilities, allowing you to prepare meals at your convenience.In addition to our exceptional accommodations, we're proud to offer our guests exclusive access to our 60-acre, 9-hole golf course, located just 8 km from the property. As a token of our appreciation, hotel guests enjoy a 10% discount on golfing activities.We look forward to welcoming you back for another memorable stay in the near future.Thank you for choosing our hotel

4/10 Mediocre

Brady

Le gustó: Personal y atención
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Cobwebs throughout the room
Se hospedó 1 noche en marzo de 2024

6/10 Aceptable

Heather

Viajó con su familia
Le gustó: Limpieza
No le gustó: Servicios, estado de la propiedad e instalaciones
This place was renovated recently so the beds are nice and they have modern looking finishes.... but it's all skin deep. Reno job completed cheaply and left MANY noticeable unsightly deficiencies. Flooring doesn't go all the way to the cupboards, big gaps. Holes in the wall where outlets should be, kitchen pretty minimal for supplies but not bad. Front door jamb was nearly shredded looked like someone attempted to break the door down awhile ago, they "repaired" it by putting a few screws into the cracked door frame from the wall side. All doors i used had old tired or broken knobs/locks. Bathroom didn't lock. I could go on. Cleaning lady was great, very helpful, did her best but looked like she could use better supplies. Dollar store cleaning equipment. We had a great time at the fire pit area at the back but there was a totally broken dirty table out there. We had a good time and made the best of it, I think it was a fair price for what we got. Overall, this place desperately needs a full time maintenance person to make the property way more presentable.
Respuesta de YS el 28 mar. 2024
Thank you for your feedback. We are trying to improve our best and adding on few items to make it better for our guests. To provide customers the best experience, We have newly renovated lake facing rooms, It has 55 Inch smart TV's featuring Netflix, amazon prime and many more apps, internet access points for fast internet connection, new furniture in every room such as beds, mattress, desks and wallpapers. There are digital multi purpose alarm clocks which can be used for charging phones and safes in every rooms. Some of our rooms have full equipped kitchen facilities as well. We also own 60 acres , 9 Hole Golf Course which is 8 km away from the property. Our hotel guests enjoy 10 percent discount for playing Golf. We look for ward for your stay in future.

8/10 Bueno

Linda

Se hospedó 1 noche en marzo de 2024
Respuesta de YS el 24 may. 2024
Dear Guest,Thank you for your valuable feedback. We're delighted to hear that you enjoyed your experience with us.We're excited to announce the recent upgrades to our lake-facing rooms, aimed at providing our guests with an unparalleled stay. Each room now features a 55-inch smart TV, offering access to popular streaming services like Netflix and Amazon Prime, ensuring endless entertainment options. Additionally, we've installed internet access points for seamless connectivity, allowing you to stay connected throughout your stay.Furthermore, we've introduced brand-new furniture in every room, including comfortable beds, high-quality mattresses, spacious desks, and tasteful wallpapers, creating a cozy and inviting atmosphere. To enhance convenience, we've installed digital multi-purpose alarm clocks in each room, equipped with charging ports for your devices, and safes for added security.For guests seeking added flexibility, select rooms now come with fully equipped kitchen facilities, allowing you to prepare meals at your convenience.In addition to our exceptional accommodations, we're proud to offer our guests exclusive access to our 60-acre, 9-hole golf course, located just 8 km from the property. As a token of our appreciation, hotel guests enjoy a 10% discount on golfing activities.We look forward to welcoming you back for another memorable stay in the near future.Thank you for choosing our hotel

4/10 Mediocre

Signe

Viajó con mascotas
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Positives: The king size bed was SO comfy and I enjoyed the peace and quiet the property provided for my dog and I. Cons: Dirtiest place I have ever stayed in. Slept on top of the bed as the sheets were covered in hair and stains (good things I brought a blanket)! Not even soap provided for washing hands. The property has so much potential. Just has people who don't really care about it which is too bad. Quite comical, nonetheless.
Se hospedó 1 noche en marzo de 2024

8/10 Bueno

Kelly

Se hospedó 1 noche en marzo de 2024
Respuesta de ys el 4 mar. 2024
Hello guest, Thank you for your feedback. We glad you liked our service. Adding onto that, to provide customers the best experience, We have newly renovated lake facing rooms, It has 55 Inch smart TV's featuring Netflix, amazon prime and many more apps, internet access points for fast internet connection, new furniture in every room such as beds, mattress, desks and wallpapers. There are digital multi purpose alarm clocks which can be used for charging phones and safes in every rooms. Some of our rooms have full equipped kitchen facilities as well. We also own 60 acres , 9 Hole Golf Course which is 8 km away from the property. Our hotel guests enjoy 10 percent discount for playing Golf. We look for ward for your stay in future. Thank you

8/10 Bueno

Diana, Edmonton

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Property is great for pets. Staff was friendly and very helpful.
Se hospedó 1 noche en febrero de 2024
Respuesta de ys el 4 mar. 2024
Hello guest, Thank you for your feedback. We glad you liked our service. Adding onto that, to provide customers the best experience, We have newly renovated lake facing rooms, It has 55 Inch smart TV's featuring Netflix, amazon prime and many more apps, internet access points for fast internet connection, new furniture in every room such as beds, mattress, desks and wallpapers. There are digital multi purpose alarm clocks which can be used for charging phones and safes in every rooms. Some of our rooms have full equipped kitchen facilities as well. We also own 60 acres , 9 Hole Golf Course which is 8 km away from the property. Our hotel guests enjoy 10 percent discount for playing Golf. We look for ward for your stay in future. Thank you

4/10 Mediocre

Mathias

Le gustó: Comodidad de la habitación
No le gustó: Limpieza, personal y atención
Didn’t clean the room before I arrived
Don’t know if they forgot I came because my room wasn’t clean. The bed was no done, trash in the trash can, empty bottle on the table and dirty towels in the bathtub. The room itself was good. There is not much to do in Clearwater city in winter but the national park is amazing.
Se hospedó 1 noche en enero de 2024
Respuesta de YS el 12 feb. 2024
Hello guest,Thank you for your feedback. this has never happened before at our property since our supervisors check the rooms twice . Also our front desk agents are available to help from 8 am - 11 pm whenever you have a concern so you should have informed us right away. However, we will investigate this issue and check with our housekeeping team again. Adding onto that, to provide customers the best experience, We have newly renovated lake facing rooms, It has 55 Inch smart TV's featuring Netflix, amazon prime and many more apps, internet access points for fast internet connection, new furniture in every room such as beds, mattress, desks and wallpapers. There are digital multi purpose alarm clocks which can be used for charging phones and safes in every rooms. Some of our rooms have full equipped kitchen facilities as well. We also own 60 acres , 9 Hole Golf Course which is 8 km away from the property. Our hotel guests enjoy 10 percent discount for playing Golf. We look for ward for your stay in future. Thank you

10/10 Excelente

Darwin

Viajó con su pareja, Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
The room was very nice. We were there on a really cold day the heatwrs kept us toasty. Theu were short staffed so check in was a hour later. But other than that id stay there again. The beds were comfy nice tv. My famipy and i are happy.
Se hospedó 1 noche en enero de 2024
Respuesta de YS el 12 feb. 2024
Hello guest,Thank you for your feedback. We glad you liked our service. Adding onto that, to provide customers the best experience, We have newly renovated lake facing rooms, It has 55 Inch smart TV's featuring Netflix, amazon prime and many more apps, internet access points for fast internet connection, new furniture in every room such as beds, mattress, desks and wallpapers. There are digital multi purpose alarm clocks which can be used for charging phones and safes in every rooms. Some of our rooms have full equipped kitchen facilities as well. We also own 60 acres , 9 Hole Golf Course which is 8 km away from the property. Our hotel guests enjoy 10 percent discount for playing Golf. We look for ward for your stay in future. Thank you

10/10 Excelente

lavanya

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de YS el 12 feb. 2024
Hello guest,Thank you for your feedback. We glad you liked our service. Adding onto that, to provide customers the best experience, We have newly renovated lake facing rooms, It has 55 Inch smart TV's featuring Netflix, amazon prime and many more apps, internet access points for fast internet connection, new furniture in every room such as beds, mattress, desks and wallpapers. There are digital multi purpose alarm clocks which can be used for charging phones and safes in every rooms. Some of our rooms have full equipped kitchen facilities as well. We also own 60 acres , 9 Hole Golf Course which is 8 km away from the property. Our hotel guests enjoy 10 percent discount for playing Golf. We look for ward for your stay in future. Thank you

10/10 Excelente

Valerie

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Nice room with great view over the lake.
Se hospedó 1 noche en diciembre de 2023
Respuesta de YS el 12 feb. 2024
Hello guest,Thank you for your feedback. We glad you liked our service. Adding onto that, to provide customers the best experience, We have newly renovated lake facing rooms, It has 55 Inch smart TV's featuring Netflix, amazon prime and many more apps, internet access points for fast internet connection, new furniture in every room such as beds, mattress, desks and wallpapers. There are digital multi purpose alarm clocks which can be used for charging phones and safes in every rooms. Some of our rooms have full equipped kitchen facilities as well. We also own 60 acres , 9 Hole Golf Course which is 8 km away from the property. Our hotel guests enjoy 10 percent discount for playing Golf. We look for ward for your stay in future. Thank you

10/10 Excelente

Marcel

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The rooms have been newly renovated. The beds are comfortable and new. Reception was very friendly and the price was very good compared to other Motels. Every room has a view of the lake and parking is free. I highly recommend staying here.
Se hospedó 1 noche en diciembre de 2023
Respuesta de YS el 12 feb. 2024
Hello guest,Thank you for your feedback. We glad you liked our service. Adding onto that, to provide customers the best experience, We have newly renovated lake facing rooms, It has 55 Inch smart TV's featuring Netflix, amazon prime and many more apps, internet access points for fast internet connection, new furniture in every room such as beds, mattress, desks and wallpapers. There are digital multi purpose alarm clocks which can be used for charging phones and safes in every rooms. Some of our rooms have full equipped kitchen facilities as well. We also own 60 acres , 9 Hole Golf Course which is 8 km away from the property. Our hotel guests enjoy 10 percent discount for playing Golf. We look for ward for your stay in future. Thank you

10/10 Excelente

Gracy

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de YS el 12 feb. 2024
Hello guest,Thank you for your feedback. We glad you liked our service. Adding onto that, to provide customers the best experience, We have newly renovated lake facing rooms, It has 55 Inch smart TV's featuring Netflix, amazon prime and many more apps, internet access points for fast internet connection, new furniture in every room such as beds, mattress, desks and wallpapers. There are digital multi purpose alarm clocks which can be used for charging phones and safes in every rooms. Some of our rooms have full equipped kitchen facilities as well. We also own 60 acres , 9 Hole Golf Course which is 8 km away from the property. Our hotel guests enjoy 10 percent discount for playing Golf. We look for ward for your stay in future. Thank you

6/10 Aceptable

J

Viajó por negocios
Le gustó: Personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
No le gustó: Limpieza
Beautiful view, stopped at 80% of the req reno
I knew it would be a motel, but the welcome email and the photos give it more justice than reality. My room was not clean (the toilet was not cleaned), and the kitchen-type items were in disarray. I think they were about 80% through the reno, and stopped. They are almost there - and if it were clean - honestly, it would be a great spot. Comfortable enough bed.
Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

Jason

Viajó con su familia
Le gustó: Limpieza, comodidad de la habitación
Se hospedó 1 noche en diciembre de 2023

6/10 Aceptable

Jildou

Viajó con su familia
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Christian

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Impeccable très bien 👍
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Eamon

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en septiembre de 2023
Respuesta de ys el 1 oct. 2023
Hello there,Thank you for sparing time to write a review for us. I am glad that you liked our service. We recently renovated our motel with wholesome new features and expensive items in each room and we are still working on the things that requires attention because it is an ongoing process. We hope to see you at our motel again so that we can serve you better. Thanks and Regards,Front desk team

10/10 Excelente

Angelica

Se hospedó 1 noche en septiembre de 2023
Respuesta de ys el 1 oct. 2023
Hello there,Thank you for sparing time to write a review for us. I am glad that you liked our service. We recently renovated our motel with wholesome new features and expensive items in each room and we are still working on the things that requires attention because it is an ongoing process. We hope to see you at our motel again so that we can serve you better. Thanks and Regards,Front desk team

10/10 Excelente

Samir

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Very friendly very clean
Se hospedó 1 noche en septiembre de 2023
Respuesta de ys el 1 oct. 2023
Hello there,Thank you for sparing time to write a review for us. I am glad that you liked our service. We recently renovated our motel with wholesome new features and expensive items in each room and we are still working on the things that requires attention because it is an ongoing process. We hope to see you at our motel again so that we can serve you better. Thanks and Regards,Front desk team

10/10 Excelente

Angelica

Se hospedó 1 noche en septiembre de 2023
Respuesta de ys el 1 oct. 2023
Hello there,Thank you for sparing time to write a review for us. I am glad that you liked our service. We recently renovated our motel with wholesome new features and expensive items in each room and we are still working on the things that requires attention because it is an ongoing process. We hope to see you at our motel again so that we can serve you better. Thanks and Regards,Front desk team

10/10 Excelente

John

Viajó con su familia y niños pequeños, Viajó por negocios, Viajó con mascotas
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The staff was incredibly kind and accommodating. The rooms have just been upgraded, and the space was laid out with helpful items like dishes and utensils, charging stations. There was a patio with a path to the lake.
Se hospedó 1 noche en septiembre de 2023
Respuesta de ys el 1 oct. 2023
Hello there,Thank you for sparing time to write a review for us. I am glad that you liked our service. We recently renovated our motel with wholesome new features and expensive items in each room and we are still working on the things that requires attention because it is an ongoing process. We hope to see you at our motel again so that we can serve you better. Thanks and Regards,Front desk team

6/10 Aceptable

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención
No le gustó: Estado de la propiedad e instalaciones
it worked for one night stay.
entrance and parking lot were not appealing. there was junk visible. rooms were fine, furniture in the kitchen was dated and bathroom fixtures were old and leaky. expected the room to be lakefront, my mistake. there were other properties in between. Mini at the reception was the best part of the hotel, and she helped us by providing us with whatever was missing from the room. She also helped us with our questions about the town.
Se hospedó 1 noche en septiembre de 2023
Respuesta de ys el 1 oct. 2023
Hello there,Thank you for sparing time to write a review for us. I am glad that you liked our staff service. We recently renovated our motel with wholesome new features and expensive items in each room and we are still working on the things that requires attention because it is an ongoing process. However, The concerns listed would be definitely looked upon so that no other guest feels the same problem . I apologize for the inconvenience caused. We hope to see you at our motel again so that we can serve you better. Thanks and Regards,Front desk team

6/10 Aceptable

Céline

Le gustó: Personal y atención
No le gustó: Estado de la propiedad e instalaciones
Vieille hotel dans un processus de renovation pour moderniser les lieux mais l’objectif n’est pas encore atteint. La prise électrique de la salle de bain me fonctionnait pas. La barre de serviette est sur le point de tomber. On entend fortement les bruits des chambres a l’étage au dessus. Pas d’intimité avec la fenêtre avant et arrière qui donne sur une zone de circulation des usagers de l’hotel.
Se hospedó 2 noches en septiembre de 2023
Respuesta de ys el 1 oct. 2023
Hello there,Thank you for sparing time to write a review for us. I am glad that you liked our staff service. We recently renovated our motel with wholesome new features and expensive items in each room and we are still working on the things that requires attention because it is an ongoing process. However, The concerns listed would be definitely looked upon so that no other guest feels the same problem . I apologize for the inconvenience caused. We hope to see you at our motel again so that we can serve you better. Thanks and Regards,Front desk team

8/10 Bueno

Diane

Viajó con su pareja, Viajó con mascotas
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
We liked everything about the the property and location Thank Diane
Se hospedó 1 noche en septiembre de 2023
Respuesta de ys el 1 oct. 2023
Hello there,Thank you for sparing time to write a review for us. I am glad that you liked our service. We recently renovated our motel with wholesome new features and expensive items in each room and we are still working on the things that requires attention because it is an ongoing process. We hope to see you at our motel again so that we can serve you better. Thanks and Regards,Front desk team

10/10 Excelente

Rune

Se hospedó 1 noche en agosto de 2023
Respuesta de ys el 1 oct. 2023
Hello there,Thank you for sparing time to write a review for us. I am glad that you liked our service. We recently renovated our motel with wholesome new features and expensive items in each room and we are still working on the things that requires attention because it is an ongoing process. We hope to see you at our motel again so that we can serve you better. Thanks and Regards,Front desk team

2/10 Terrible

Yelyzaveta

Viajó con su familia
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Dirty
Se hospedó 1 noche en septiembre de 2023

8/10 Bueno

Suleyman

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en septiembre de 2023
Respuesta de ys el 1 oct. 2023
Hello there,Thank you for sparing time to write a review for us. I am glad that you liked our service. We recently renovated our motel with wholesome new features and expensive items in each room and we are still working on the things that requires attention because it is an ongoing process. We hope to see you at our motel again so that we can serve you better. Thanks and Regards,Front desk team

10/10 Excelente

Kim

Se hospedó 1 noche en septiembre de 2023
Respuesta de ys el 1 oct. 2023
Hello there,Thank you for sparing time to write a review for us. I am glad that you liked our service. We recently renovated our motel with wholesome new features and expensive items in each room and we are still working on the things that requires attention because it is an ongoing process. We hope to see you at our motel again so that we can serve you better. Thanks and Regards,Front desk team

8/10 Bueno

victor

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
In a great spot, good for many different holiday activities. Could park straight outside the door.
Se hospedó 1 noche en agosto de 2023
Respuesta de ys el 4 sept. 2023
Hello there,Thank you for sparing time to give us a rating. I am glad that you liked our service. We are still working on our motel to provide our customers a better experience. Hope to see you at our motel again so that we can serve you better. Thanks and Regards,Front desk team

8/10 Bueno

Boris, West Kelowna

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en agosto de 2023
Respuesta de ys el 1 oct. 2023
Hello there,Thank you for sparing time to write a review for us. I am glad that you liked our service. We recently renovated our motel with wholesome new features and expensive items in each room and we are still working on the things that requires attention because it is an ongoing process. We hope to see you at our motel again so that we can serve you better. Thanks and Regards,Front desk team

4/10 Mediocre

Danielle, Grande Prairie

Viajó por negocios
No le gustó: Servicios, estado de la propiedad e instalaciones
Apparently the rooms have all undergone renovations. Their website states all the rooms have 55 inch TVs and desks with desk chairs. Maybe they could have skipped the big TV s and replaced the 50 year old flat as a pancake pillows instead. Electrical outlet covers are missing, flooring is in poor repair and no desk or desk chairs. Lights just ouside the sliding door cannot be turned off and it was so bright all night we could probably read a book. Vastly over-priced for the quality of the establishment. It's pretty much just a tacky, dated over-priced motel.
Se hospedó 1 noche en agosto de 2023
Respuesta de ys el 1 sept. 2023
Hello guest, Thanks for sparing time to leave us a review. As you know the rooms are renovated however it is an ongoing process we are still working on the things and definitely the additions would be made. Meanwhile we hope you give us another chance to stay with us where we provide you a much better experience.

2/10 Terrible

Manuji

Viajó con su familia
No le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Images of the property are misleading. The property looks different than in the pictures. Some rooms do not have a bathroom sink! Cable does not work, room smelled like 420 even though we were expecting a non smoking room. It’s like Russian roulette if you would like to find a room with a bathroom sink at this property. Good luck!
Se hospedó 1 noche en agosto de 2023
Respuesta de ys el 1 sept. 2023
Hello guest, Thanks for sparing time to leave us a review. We understand your frustration however the pictures have been updated from the past few months after we completed renovations and every room category has their own pictures which clearly states the design of each rooms.We will contact Expedia that why the guests are facing this problem because with us it shows the correct pictures so as the other guests. We are sorry for any convenience but as promised the additions in the room that does not have a sink would definitely be made in these winters.

10/10 Excelente

Ethan

Se hospedó 1 noche en agosto de 2023
Respuesta de ys el 1 oct. 2023
Hello there,Thank you for sparing time to write a review for us. I am glad that you liked our service. We recently renovated our motel with wholesome new features and expensive items in each room and we are still working on the things that requires attention because it is an ongoing process. We hope to see you at our motel again so that we can serve you better. Thanks and Regards,Front desk team

6/10 Aceptable

Ruffin

Se hospedó 1 noche en agosto de 2023
Respuesta de ys el 1 oct. 2023
Hello there,Thank you for sparing time to write a review for us. We recently renovated our motel with wholesome new features and expensive items in each room and we are still working on the things that requires attention because it is an ongoing process. I apologize for the inconvenience caused. We hope to see you at our motel again so that we can serve you better. Thanks and Regards,Front desk team

10/10 Excelente

Banafsheh

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Cute and unusual
It was a cute motel. Clean, and very friendly 2 staff members. The camping side and the lakeside area behind the motel was nice. We were not able to explore around due to the rental car issue.
Se hospedó 1 noche en agosto de 2023
Respuesta de ys el 23 ago. 2023
Hello there,Thank you for sparing time to leave a review for us.I am glad that you liked our location and services. We recently renovated our motel with wholesome new features and expensive items in each room.We hope to see you again to provide you the best we can.Thanks and Regards,Front desk team

10/10 Excelente

Emma

Se hospedó 1 noche en agosto de 2023
Respuesta de ys el 1 oct. 2023
Hello there,Thank you for sparing time to write a review for us. I am glad that you liked our service. We recently renovated our motel with wholesome new features and expensive items in each room and we are still working on the things that requires attention because it is an ongoing process. We hope to see you at our motel again so that we can serve you better. Thanks and Regards,Front desk team