We booked this rental because it was the highest rated unit available at Suncadia on VRBO during our required dates. With the high rating and attention to detail the host had in his notes on the home, we were expecting a great stay. Unfortunately, we had the opposite experience. Upon arrival, the home was disgusting; the floors were so dirty that a simple walk from one side to the other resulted in socks caked with dirt and debris. There were food crumbs all over the floor under the dining table, there was jam stuck to the chairs and the floors. The toilets were caked with grime and the tubs full of someone else’s hair. All surfaces were grimey and unkept. The windows were smeared with dirt, fingerprints and dog slobber, and the hot tub had pink slime. This home is literally dirtier than mine has ever been and I have pets and children.To James’ credit, he did refund our cleaning fee right away and he sent someone to clean the hot tub the next day (it wasn’t clean after though, only the pink slime was wiped off) but our stay was not good. We asked to be moved by VRBO and they would not and so I scrubbed the toilets and vacuumed the floors and wiped down the chairs and we made the best of it, but fair warning: absolutely DO NOT stay here until the state of this home is addressed. I sent the host over 20 pictures and expected more urgency. The home needs to be SCRUBBED before any other guest experiences the grossed out feeling that we endured over our weekend stay.