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Opiniones sobre The Cincinnatian Hotel Curio Collection by Hilton

4 out of 5

Opiniones

7,6

Bueno

Evaluación: 10 - Excelente. 420 de 1001 opiniones" "
Evaluación: 8 - Bueno. 226 de 1001 opiniones" "
Evaluación: 6 - Aceptable. 144 de 1001 opiniones" "
Evaluación: 4 - Mediocre. 129 de 1001 opiniones" "
Evaluación: 2 - Terrible. 82 de 1001 opiniones" "

8,4/10

Limpieza

8,2/10

Personal y atención

7,4/10

Servicios

8,0/10

Estado de la propiedad e instalaciones

8,0/10

Cuidado del medio ambiente

Opiniones

6/10 Aceptable

Brian

No le gustó: Servicios, estado de la propiedad e instalaciones
The hotel is old and the rooms need updating. The fixtures are old and outdated.
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Cateau

Viajó con su familia
Le gustó: Personal y atención, estado de la propiedad e instalaciones
My only complaint was there was mold around the shower head and the tissue wasn’t replenished
Se hospedó 2 noches en abril de 2024
Respuesta de A Baker el 28 abr. 2024
Dear Cateau, Thank you for your rating and feedback, we really appreciate it. Please allow me to apologize for any inconvenience we may have caused you. We are working diligently to ensure fixing the issue you have experienced.Have a great day.

4/10 Mediocre

Pedro

Se hospedó 2 noches en abril de 2024
Respuesta de A Baker el 23 abr. 2024
Thank you for your rating, Have a great day.

8/10 Bueno

Melissa

Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 2 noches en abril de 2024
Respuesta de A Baker el 23 abr. 2024
Thank you for your rating, Have a great day.

10/10 Excelente

Marvin

Viajó con su familia
Le gustó: Servicios
Beautiful location next to Fountain Square and Revel OTR.
Se hospedó 1 noche en abril de 2024
Respuesta de A Baker el 17 abr. 2024
Dear Marvin,Thanks so much for your rating and feedback.Have a great day.

6/10 Aceptable

Scott

Viajó con su familia
Le gustó: Personal y atención
No le gustó: Limpieza
Good location, just old and not kept up. Rooms not clean, bar area dirty. Staff was nice but for the money I would look at other options.
Se hospedó 2 noches en marzo de 2024
Respuesta de A Baker el 3 abr. 2024
Thanks for your feedback and rating, we really appreciate it.Have a great day.

6/10 Aceptable

Darious

Viajó con su pareja
Le gustó: Limpieza
Decent property but nothing really stood out to me. Especially for the price point. Location is good though.
Se hospedó 1 noche en marzo de 2024
Respuesta de A Baker el 30 mar. 2024
Thank you so much for your rating and feedback, we really appreciate it.Have a great day.

10/10 Excelente

Ryan

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en marzo de 2024
Respuesta de A Baker el 31 mar. 2024
Thanks so much for your rating, we really appreciate it.Have a great day.

10/10 Excelente

Erica

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Close to restaurants etc., large room. Neat historic building with upgrades to perfectly blend old with new.
Se hospedó 1 noche en marzo de 2024
Respuesta de A Baker el 25 mar. 2024
Thank you so much for your rating and feedback, we really appreciate it.Have a great day.

10/10 Excelente

Angelina

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024
Respuesta de A Baker el 22 mar. 2024
Thank you so much for your rating, we really appreciate it.

8/10 Bueno

Kathryn

Le gustó: Limpieza, personal y atención
The door didn’t really shut all the way and made noise every time the heat came on
Se hospedó 1 noche en marzo de 2024
Respuesta de A Baker el 22 mar. 2024
Thank you so much for your rating and feedback, we really appreciate it.

10/10 Excelente

Alberto

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice hotel
Se hospedó 1 noche en marzo de 2024
Respuesta de A Baket el 22 mar. 2024
Thank you so much for your rating, we really appreciate it.

4/10 Mediocre

Jessica

Viajó con su pareja
Le gustó: Personal y atención
Not the room i paid for or expected foe $425 a night
Se hospedó 1 noche en febrero de 2024
Respuesta de A Baker el 25 feb. 2024
Thank you so much for your feedback, please reach out to me personally to discuss further and I will make certain to assist you in anyway I can. our mission is to have our guests experience the highest level of quality and satisfaction.Have a great day.

4/10 Mediocre

Walter

Viajó con su pareja
No le gustó: Limpieza, servicios
We had to come in and clean the bathroom. Hair left in the shower. Dirt also was still around the tub. The floor was not clean at all. Dirt was all over the floor not mopped or vacuumed.
Se hospedó 1 noche en febrero de 2024
Respuesta de A Baker el 1 mar. 2024
Dear Mr. Walter,Please allow me to apologize for any inconvenience we may have caused you during your stay with us. What you experienced is not what we strive to uphold. We are working diligently to ensure that our product cleanliness is our top priorities not only to meet but to exceed our guests expectations.Have a great day.

4/10 Mediocre

Jerilyn

Viajó con su pareja
No le gustó: Servicios
me and my bf were watching youtube on 1 of our phones we got security called on us and we weren't being loud. my biggest issue is i had to have a super fast Cold as ice shower and the valet parking was super slow getting my car
Se hospedó 1 noche en febrero de 2024
Respuesta de A Baker el 24 feb. 2024
Thank you for your feedback, we really appreciate it. We removed the valet charges due to the long wait.Have a great day

6/10 Aceptable

Christopher

Viajó por negocios
Le gustó: Limpieza
Wifi didnt work in my room for the four day duration. Clean and comfy beds but noisy aircon and electrics. The property as a whole is vast and a bit tired. Staff are friendly
Se hospedó 4 noches en febrero de 2024
Respuesta de A Baker el 18 feb. 2024
Dear Christopher,Thank you so much for your rating and feedback, we really appreciate it.We have updated the WiFi equipment and it’s much faster now. Apologies for any inconvenience we may have caused you.Have a great day.

4/10 Mediocre

Sam, Cary

Viajó con su pareja
Le gustó: Personal y atención, estado de la propiedad e instalaciones
No le gustó: Limpieza
The hvac system did not work properly. Inside temperature was 76* with thermostat set to 68*. The shower had hair on the walls and floor. And mold in the shower.
Se hospedó 1 noche en febrero de 2024
Respuesta de A Baker el 12 feb. 2024
Thanks you for your feedback, we really appreciate and please accept our sincere apologies for hvac issue you have encountered. We are working diligently on fixing the issue to ensure all units are in good standing condition.Have a great day.

10/10 Excelente

Jillian

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
parking wasn’t good
Se hospedó 1 noche en febrero de 2024
Respuesta de A Baker el 12 feb. 2024
Thanks so much for your rating, we really appreciate it.Have a great day.

2/10 Terrible

Dakeenya

Le gustó: Limpieza, estado de la propiedad e instalaciones
Car got broken into when I let valet park my vehicle.
Se hospedó 1 noche en enero de 2024
Respuesta de A Baker el 1 feb. 2024
Dear Dakeenya,Please allow me to apologize for the inconvenience caused by the valet. Unfortunately we weren’t aware of the security concerns with the garage and we are working diligently to ensure that issue will be addressed with the city.Please reach out if you like to discuss further and I will be delighted to assist you in anyway I can.Thanks and have a great day.

10/10 Excelente

Wanda.L

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I thought there would have been more options for restaurants inside this huge hotel. The bar / snack was very disappounting. My husband and I sat there over 15 minutes before anyone came out the back to notice us. The menu was extremely limited and not pleasing. Otherwise I truly enjoyed our stay. Thank you!
Se hospedó 1 noche en enero de 2024
Respuesta de A Baker el 28 ene. 2024
Dear Ms. Wanda,Thank you so much for your kind feedback and rating, we really appreciate it. I had the honor to speak with you in person this morning and we are so glad that you enjoyed your stay. We take your feedback to heart and we will work diligently on increasing our menu options with a great food items.Thanks again and have an awesome day.

6/10 Aceptable

Madison

Se hospedó 1 noche en enero de 2024
Respuesta de A Baker el 6 feb. 2024
Thanks for your rating, we really appreciate it. We would have loved to know more about the experience you have encountered with us for not having a 5 stars experience.Thanks and have a great day.

10/10 Excelente

Russell

Viajó con su familia, Viajó en grupo
Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en enero de 2024
Respuesta de A Baker el 9 ene. 2024
Thanks for your rating,We really appreciate it.Have a great day.

10/10 Excelente

Morgan

Se hospedó 1 noche en octubre de 2023
Respuesta de A Baker el 9 ene. 2024
Thank you so much for your rating, we really appreciate it.Have a great day.

8/10 Bueno

Matthew

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en enero de 2024
Respuesta de A Baker el 9 ene. 2024
Thanks you so much for your rating,We really appreciate it.Have a great day.

10/10 Excelente

Gabrielle

Se hospedó 1 noche en enero de 2024
Respuesta de A Baker el 9 ene. 2024
Thanks for your rating,We really appreciate it.Have a great day.

10/10 Excelente

Susan

Se hospedó 1 noche en enero de 2024
Respuesta de A Baker el 26 ene. 2024
Thanks for the rating, we really appreciate it.Have a great day.

10/10 Excelente

Oliver

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Considering what you get for the price, The Cincinnatian gets five stars. Lovely old building and the common areas are very attractive. The staff is excellent and very accommodating. Sherry, at the front desk is great. General manager was always visible and very nice as well. Silas, who was the doorman as I arrived was most helpful and very congenial, as was Mike and a young blond man whose name I was remiss not to get. Great coffee shop attached with super products and very nice employees and managers. Chelsea was delightful; her husband whom I only met once was also very nice. The room itself was fine, but not at all exceptional. The GM said they were going to be remolded soon. i felt very welcome and appreciated here.
Se hospedó 2 noches en enero de 2024
Respuesta de A Baker el 8 ene. 2024
Dear Oliver,Thank you so much for your feedback and rating, we really appreciate it and we all were delighted to have you with us.Have a great day.

10/10 Excelente

Emily

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de A Baker el 7 ene. 2024
Thanks for your rating, we really appreciate it.Have a great day.

2/10 Terrible

James

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de A Baker el 7 ene. 2024
Thanks for your rating, we really appreciate it. We would have liked if gave us more details about the issues you have experienced with us in order for us to fix.Have a great day.

8/10 Bueno

Christopher

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Whirlpool tub in room was excellent, filled quickly. Great view, great location.
Se hospedó 1 noche en diciembre de 2023
Respuesta de A Baker el 7 ene. 2024
Thank you so much for your rating and feedback, we really appreciate it.Have a great day.

4/10 Mediocre

Grant

Se hospedó 1 noche en diciembre de 2023
Respuesta de A Bakrr el 31 dic. 2023
Thank you for your rating,I wish you letting us know what we fell short during your stay in order for us to fix it.Have a great day

10/10 Excelente

Bess

Se hospedó 1 noche en diciembre de 2023
Respuesta de A Baker el 31 dic. 2023
Thank you so much for your rating, we really appreciate it.Have a great day.

10/10 Excelente

Michael-James

Se hospedó 1 noche en diciembre de 2023
Respuesta de A Baker el 12 ene. 2024
Thank you so much for your rating and feedback, we really appreciate it.Have a great day.

10/10 Excelente

Stephen

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
It was amazing Time at hotel
Se hospedó 1 noche en diciembre de 2023
Respuesta de A Baker el 21 dic. 2023
Thank you so much for your feedback and rating,Have an amazing day.

8/10 Bueno

MAtthew

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We had excellent service Friday night at bar and terrible Saturday.
Se hospedó 2 noches en diciembre de 2023
Respuesta de A Baker el 18 dic. 2023
Thank you for your feedback and rating,We really appreciate it.

10/10 Excelente

Wesley

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great downtown cincy hotel
Overall, this hotel was excellent. It’s historic and in a good location that’s walkable to a lot of good restaurants and bars. It’s also a close enough walk to OTR and the banks. The bed was really comfortable and the shower was phenomenal (great water pressure and jacuzzi tub). Will stay here again.
Se hospedó 3 noches en diciembre de 2023
Respuesta de A Baker el 16 dic. 2023
Thank you so much for your rating and feedback, we really appreciate it.Have an awesome day.

10/10 Excelente

Janet

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Vert pleasant stay
The employee that checked us in was so friendly and when we mentioned in passing that we were celebrating our anniversary, she found us an upgrade. The bar staff was friendly and the food was good. It was within a mile of everything we wanted to do while there.
Se hospedó 2 noches en diciembre de 2023
Respuesta de A Baker el 14 dic. 2023
Thank you so much for your rating and feedback, we really appreciate it.Have an excellent day.

10/10 Excelente

Cliente verificado

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Kierra at the desk was phenomenal. The valet guys were fantastic. The people working the bar were attentive, funny, and amazing. The only issue I had was that the lighting in the bathroom wasn’t very bright, the doors stuck to the room and the bathroom, and the shower was hard to figure out how to work it. We were in 709. Overall, I would def stay here again. The room was huge. The fire place and jet tub added to the atmosphere. We had a fantastic time. Thank you!
Se hospedó 2 noches en diciembre de 2023
Respuesta de A Baker el 5 dic. 2023
Thanks so much for your rating and feedback, we really appreciate it.Have a great day.

4/10 Mediocre

ryan

Viajó con su pareja
Le gustó: Limpieza
No le gustó: Servicios, estado de la propiedad e instalaciones
Booked this specifically for the hot tub, but there was not enough hot water to fill it. 3 of the 6 side shower nozzles didn’t work. Main door did not open all the way and bathroom door did not close. Bums hanging around in the lobby. There was no room service on the night we booked and we were not informed of this at the time of booking. This was for our wedding night and was a real bummer for both of us.
Respuesta de A Baker el 30 nov. 2023
Please allow me to apologize for the inconvenience we may have caused you. Wedding night is a very special and I would like to assist you in any way I can, please do not hesitate to reach out if you like to discuss further.Have a great day.

10/10 Excelente

Lucy

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The cleanliness, helpful staff, and convenience to several great restaurants was perfect.
Se hospedó 3 noches en noviembre de 2023
Respuesta de A Baker el 30 nov. 2023
Thanks so much for your feedback and rating, we really appreciate it.Have a great day.

10/10 Excelente

Ronald

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Adjacent coffee shop with great staff.
Se hospedó 1 noche en noviembre de 2023
Respuesta de A Baker el 30 nov. 2023
Thanks so much for your feedback and rating, we really appreciate it.Have a great day.

4/10 Mediocre

kelsey

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Unfortunately the most uncomfortable bed we have ever slept in. Wish we would have complained but were in a hurry and just figured we would suck it up for one night. But for $250/night you deserve more than “the worst bed we have ever slept on”
Se hospedó 1 noche en noviembre de 2023
Respuesta de A Baker el 30 nov. 2023
Thank you for your feedback, our apologies for the uncomfortable experience you have encountered with us, we would have been happy to extend your stay in another room, please do not hesitate to reach out if you like to discuss further and we will be glad to assist you in any way we can.Have a great evening.

10/10 Excelente

Christopher

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Beautiful hotel in the heart of the city. Walk to restaurants and shops. Very comfortable bed. Our room had a fireplace, jacuzzi and a shower for two with side jets. Its the city, so be prepared for parking fees. Will cost you $50 with tips.
Se hospedó 1 noche en noviembre de 2023
Respuesta de A Baker el 18 nov. 2023
Dear Christopher,Thank you for your feedback and rating, we really appreciate it. It really warms my heart to see our guests taking the time out of their busy schedules to let us know how we did on making your stay an excellent one.Have a great day.

8/10 Bueno

Christopher

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The hotel was fine. A little dated. Location.was great. A lot of nice restaurants close by. Staff was very nice. The best feature was double shower heads. I've never seen that in a hotel
Se hospedó 2 noches en noviembre de 2023
Respuesta de A Baker el 14 nov. 2023
Thank you so much for your rating and feedback, we really appreciate it.Have a great day!

4/10 Mediocre

David Lee

No le gustó: Estado de la propiedad e instalaciones
Respuesta de A Baker el 18 nov. 2023
Dear David,Please allow me to apologize in behalf of our team for not having an excellent stay, we are working diligently to improve our services and product.Have an awesome day.

10/10 Excelente

Rusty

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en noviembre de 2023
Respuesta de A Baker el 7 nov. 2023
Thank you so much for your rating, we really appreciate it.Have a great day.

8/10 Bueno

Sarah

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Nice room overlooking the check in desk
Really nice room, but our view overlooked the lobby. Very weird, made the room feel like a storage closet. Worst part was the lobby echos and the windows aren’t soundproof, so people coming in and out of the lobby woke us up several times. I’d ask for a street facing room next time.
Se hospedó 1 noche en noviembre de 2023
Respuesta de A Baker el 9 nov. 2023
Thank you for your feedback, we really appreciate it. We are glad that you enjoyed the nice room and apologize for not having the view you desired but unfortunately we were sold out and the views were limited. Please as you mentioned in the future you can request street view at the time of making your reservation and will be delighted to accommodate your request.Have an amazing day.

6/10 Aceptable

Michelle

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios
Air conditioning not working in the room. Huge crack under the door letting in light and sound.
Se hospedó 1 noche en noviembre de 2023
Respuesta de A Baker el 6 nov. 2023
Thank you so much for your feedback and rating, we really appreciate it.We have addressed the concern raised with our engineering team and will work diligently to fix the issues you have encountered.Have a great day.

2/10 Terrible

Yuri

Se hospedó 1 noche en octubre de 2023
Respuesta de A Baker el 27 oct. 2023
Thank you for your rating, we would have liked to know the issues you have encountered to be able to fix it. If you like to discuss further please do not hesitate to reach out and I will be delighted to assist you further.Have a great day.

4/10 Mediocre

Mollie

No le gustó: Limpieza
Se hospedó 1 noche en octubre de 2023
Respuesta de A Baker el 25 oct. 2023
Thank you for your rating, I wish you mentioned the issues you encountered so I can address it with the team in order to fix it. We would have loved 10 out of 10 Have a great day.