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Opiniones sobre The Riccarton Hotel

3 out of 5
The Riccarton Hotel
106 Mandeville Street, Riccarton, Christchurch

Opiniones

7,8

Bueno

Evaluación: 10 - Excelente. 175 de 636 opiniones" "
Evaluación: 8 - Bueno. 285 de 636 opiniones" "
Evaluación: 6 - Aceptable. 129 de 636 opiniones" "
Evaluación: 4 - Mediocre. 40 de 636 opiniones" "
Evaluación: 2 - Terrible. 7 de 636 opiniones" "

8,2/10

Limpieza

8,2/10

Personal y atención

7,6/10

Servicios

7,4/10

Estado de la propiedad e instalaciones

7,4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Shaquille

Se hospedó 3 noches en noviembre de 2022

6/10 Aceptable

Luke

Le gustó: Limpieza
The room was basic but tiddy qith good pillow selection. Shower was very nice and comfortable. Lighting made the room very dinghy, cleaners started as early as 7am and very noisey, a small movement from another guest like showers made it hard to hear the tv. Very difficult to access property due to road works which was not made apparent to customers. The whole aurrounds feels a but run down and somewhat dangerous feeling at night time.
Se hospedó 5 noches en febrero de 2023

2/10 Terrible

Alli

Se hospedó 2 noches en enero de 2023

10/10 Excelente

Wendy

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Was a great place to stay , nice clean rooms , good size, location was good too. Easy check in , friendly staff . Thank you
Se hospedó 3 noches en enero de 2023

6/10 Aceptable

Alice

Viajó en grupo
Le gustó: Servicios
No le gustó: Limpieza
The hotel does not look anything like it does on line. Very old photos used in advertising. The manager needs to learn some better people skills dealing with his customers. Our room didn't appear to be fully clean either. Other than that, our stay was very quiet and the parking once we found our way in via the road works was very good. Toilet paper and milk had to be asked for apart from what was there when we arrived.
Se hospedó 2 noches en enero de 2023

8/10 Bueno

Ezra

Se hospedó 2 noches en enero de 2023

4/10 Mediocre

Sandy

Se hospedó 1 noche en enero de 2023

10/10 Excelente

Frank

Se hospedó 1 noche en enero de 2023

10/10 Excelente

Allan

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Highly recommended. Owner goes out of his way to help in anyway. Alway's stops for a chat, laugh and to make sure you are ok. Will definitely be going back again 😊😊😊😊😊😊😚😚😚😊
Se hospedó 4 noches en enero de 2023

8/10 Bueno

Melanie

Se hospedó 1 noche en enero de 2023

4/10 Mediocre

Cliente verificado

No le gustó: Limpieza, estado de la propiedad e instalaciones
Disappointed
The bed linen was not clean - clearly used, including multiple hairs. Bathroom had rotting woodwork. Looks like it was a good facility, but now very tired.
Se hospedó 1 noche en enero de 2023

8/10 Bueno

Ron

10/10 Excelente

Barbara

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones

8/10 Bueno

Deborah

Viajó con su pareja
Le gustó: Limpieza, estado de la propiedad e instalaciones
Clean comfortable but lacked some supplies... limited toilet paper, not enough towels,for our 4 day stay.. not enough cutlery, no cloths to wash dishes... which had to be done in bathroom sink!! I would stay again if these improvements were done

6/10 Aceptable

C

Le gustó: Personal y atención
The bed was nice, it was very noisy with other guest but obviously that can't be helped

10/10 Excelente

Ross

Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Excellent

8/10 Bueno

Aimee

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Good value for money…
Se hospedó 1 noche en diciembre de 2022

10/10 Excelente

Amanda

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great location, friendly staff, very cost effective.
Se hospedó 1 noche en diciembre de 2022

6/10 Aceptable

Cliente verificado

Le gustó: Personal y atención, comodidad de la habitación
I stayed here in 2019 and the standard was much better, i think it's under new management. I was initially given a dirty room but the staff were quick to swap me to another room
Se hospedó 1 noche en diciembre de 2022

10/10 Excelente

Philip

Viajó con su pareja
Le gustó: Limpieza, personal y atención
Staff efficient and professional. Property a bit tired looking could do with a coat of paint, a good job for the low season. No safety issues purely cosmetic 🤗
Se hospedó 1 noche en diciembre de 2022

8/10 Bueno

Glenda

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
A quiet and well situated hotel

10/10 Excelente

David

Le gustó: Limpieza, personal y atención
Very friendly staff and spotless unit

6/10 Aceptable

JOHN

Le gustó: Limpieza, personal y atención, comodidad de la habitación
Se hospedó 2 noches en noviembre de 2022

4/10 Mediocre

Ross

Viajó por negocios
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Room was not ready at 3.30pm for check in, had to be at an event by 5.00pm so turned-out to be a rush-mot ideal Won't be back
Se hospedó 1 noche en noviembre de 2022

8/10 Bueno

Craig

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Price And location
Se hospedó 1 noche en noviembre de 2022

8/10 Bueno

Lititia

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Would have been nice to have been informed of street detour, but I think that’s more a google apps issue 😅
Se hospedó 1 noche en noviembre de 2022

8/10 Bueno

Tyler

Se hospedó 1 noche en noviembre de 2022

4/10 Mediocre

Julian

No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en noviembre de 2022

10/10 Excelente

Susan

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
before we left home we had to find our covid information and we were thinking some where else it was a great hotel to stay in and would recomment to others
Se hospedó 1 noche en noviembre de 2022

10/10 Excelente

Dianna

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great stay and very central. Easy walking to hospital, mall and Harley park. Would stay again.
Se hospedó 2 noches en noviembre de 2022

10/10 Excelente

Vincent

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Awesome room with amazing and friendly staff who were just outstanding. Would go back to the property due to this experience and the price was affordable. Shout outs all the way from Auckland.
Se hospedó 2 noches en noviembre de 2022

10/10 Excelente

Sanika

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I had an excellent service from Managing lady. She was super helpful .

10/10 Excelente

Guy

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
good value, convenient location and the staff were helpful and friendly - what more could you ask?
Se hospedó 1 noche en octubre de 2022

10/10 Excelente

Marty

Viajó con su pareja, Viajó con su familia
Le gustó: Limpieza, personal y atención
Great spot
Se hospedó 1 noche en octubre de 2022
Respuesta de your welcoming team el 5 nov. 2022
We are glad you enjoyed your stay here with us.Hope to see you again in the future.

10/10 Excelente

John

Le gustó: Personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en octubre de 2022

4/10 Mediocre

Bronwyn

Viajó con su familia
Le gustó: Limpieza, personal y atención
No le gustó: Servicios, estado de la propiedad e instalaciones
The location was convenient however the property owners need to spend some money to get the place back up to scratch. Lights not working, water leak in bathroom onto carpet and the curtain track fell off the wall when we first arrived.That was fixed immediately.I also changed the batteries in the TV remote.
Se hospedó 2 noches en octubre de 2022
Respuesta de your welcoming team el 18 oct. 2022
Kia Ora Bronwyn,I'm sorry to hear you stay here wasn't as good as it should have been.Thank you for bringing to our attention and will get these problems fixed asap. Thanks

6/10 Aceptable

Ibrahim

Se hospedó 4 noches en octubre de 2022

10/10 Excelente

Alexis

Se hospedó 1 noche en septiembre de 2022
Respuesta de your welcoming team el 19 oct. 2022
Kia Ora, we a happy to hear you enjoyed your stay here with us .hope to see you again in the future.

6/10 Aceptable

Karen

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Nice, clean and tidy basic accommodation. Friendly staff. Close to amenities. Rooms are small but ok for short stays.
Se hospedó 3 noches en septiembre de 2022

8/10 Bueno

Sue

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Very close to Christchurch shops, museums, parks and restaurants. The staff were pleasant and helpful. The room met our requirements making it perfect for a 2 night stay?
Se hospedó 2 noches en septiembre de 2022
Respuesta de your welcoming team el 19 oct. 2022
Kia Ora,We are glad you enjoyed your time here with us. hope to see you again in the future.

10/10 Excelente

Jane

Se hospedó 1 noche en septiembre de 2022
Respuesta de Taryn el 29 sept. 2022
We are glad you enjoyed your stay here with us . I hope your flights home went well.Thanks Taryn.

6/10 Aceptable

Andrew

Le gustó: Limpieza, personal y atención
Staff were friendly and pleasant to deal with. Bit run down in places with gap filler in some walls, but it was a cheap and convenient location, so it's a case of 'you can't have everything'. Balcony light shining through the curtains all night was really annoying, blackout curtains would fix it.
Se hospedó 3 noches en septiembre de 2022
Respuesta de Taryn el 28 sept. 2022
Sorry to hear your room was a little bit run down and the light was shining through the curtains.Thank you for bringing this to our attention we a currently in the process of checking all of our rooms and doing our best to fix where needed.

6/10 Aceptable

Rachel

Viajó con su familia
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Old shower with low shower head. Some areas not cleaned. Two queen beds crammed into small area. Okay if you are out all day. Well off road but train will go through a couple of time right beside. Good location for mall.
Se hospedó 2 noches en septiembre de 2022

10/10 Excelente

Jessica

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I liked the fact that they helped us with where things were and had suggestions as well
Se hospedó 4 noches en agosto de 2022
Respuesta de "the contactless hotel staff" el 6 sept. 2022
Thanks Jessica and your sister we look forward to seeing you again Matt and Judith

10/10 Excelente

Kay

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It was nice and quiet.
Se hospedó 3 noches en agosto de 2022
Respuesta de your welcoming team el 6 sept. 2022
Thanks for your great review Kay and look forward to yur return visit

6/10 Aceptable

Darien

Se hospedó 1 noche en agosto de 2022

10/10 Excelente

Marty

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Very close to all amenities, mall, restaurants, hotels, recreation facilities. Nice and quiet and good value for money
Se hospedó 2 noches en agosto de 2022
Respuesta de your welcoming team el 6 sept. 2022
thanks great review

8/10 Bueno

Michael

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Recommended
Very friendly at reception, welcoming and informative, room was clean comfortable and on-site parking available, nice and quiet hotel highly recommended
Se hospedó 2 noches en junio de 2022
Respuesta de your welcoming team el 14 jun. 2022
Thank you for your review on Riccarton hote.l We look forward to your next stay with us. regards Judith, Matt and Kylie

6/10 Aceptable

Christine

Viajó con su pareja
No le gustó: Personal y atención, servicios
Contactless check-in. No room service at all - no cleaning, no change of towels, no replacing coffee or milk. Contactless check-out. We were there for a wedding, in a place we didn't know, and no staff contact. Room was locked when we arrived, even though it was supposed to be contactless. Really difficult. Needed assistance with a number of things. Couldn't even ask about posting a letter. Hopeless.
Se hospedó 2 noches en marzo de 2022
Respuesta de "the contactless hotel staff" el 21 mar. 2022
At the time of your wedding we were contactless as it was for the safety of not only yourself but the hotel staff and all the other guests that were at the hotel which was not only the wedding guests, you have a note in your room re servicing the room while you were staying , we were servicing the rooms , all you needed to do was to contact the reception via the number listed between 8.30-12pm or the contact numbers on the reception door and you would have had all the requirements delivered to the room door,. as for posting a letter you are situated right in the middle of the shopping area that would have many post facilities. all the wedding group were travelling from various parts of the country so staying safe was the most important priority to all, the price charged for the group was at a special discounted rate and a very good price for the accommodation everyone had even though the bookings were changed so many times within the group booked , stressful for hotel staff . Comments from all the others were great so sorry to hear that you were not so happy andHopeless as you put it :-(

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I like the modern clean style, and the service is fantastic.
Se hospedó 1 noche en julio de 2021
Respuesta de Judith, Matt and Kylie el 20 jul. 2021
THANK YOU FOR YOUR AWESOME REVIEW