6/10 Aceptable
Melissa W.
16 ago. 2025
No le gustó: Limpieza
This is a home that - at one time - was absolutely stunning. The architecture and floor plan are ideal for a family vacation home UpIsland on MV. Unfortunately, the house has been poorly maintained, which significantly detracted from what could have been an exceptional stay.While I appreciate a rustic, lived-in feel, basic cleanliness and functionality should be non-negotiable. The area rugs were visibly dirty and clearly have not been cleaned in quite some time. The furniture showed extensive staining, the lamp above the kitchen table was moldy. The sliding doors were difficult to operate properly, and the screen doors had holes that let in insects.Personal belongings were scattered throughout every room and filled most closets, leaving little storage space for guests. The lack of any welcome information or house manual left us guessing about basic procedures like trash and recycling pickup, appliance operation, and check-out requirements.Most concerning were the unannounced visits from service workers. While property maintenance is important, guests should be notified in advance when workers will be on-site. We had an uncomfortable situation when the pool maintenance person arrived while one of our party was using the outdoor shower area.The bones of this property are truly wonderful, and with proper attention to cleanliness, maintenance, and guest communication, it could easily be a five-star rental. Currently it falls short of VRBO standards despite the premium price.
Melissa W.
Se hospedó 14 noches en agosto de 2025