Hello, HenryThank you for taking the time to leave a review.We are delighted to hear you received excellent hospitality from the entire WILDES team and you enjoyed the dining experience in one of our contemporary restaurants, the Orangery. On the contrary, we are disappointed that you felt slightly uncomfortable with the temperature during your stay. We don't have air conditioning installed in the bedrooms, however we source fans and air-cooling units to aid any potential issues.We sincerely hope we get the opportunity to welcome you again in the future.Warm regards,Liam

Hello, LeeThank you for providing a rating of your stay.We are delighted to see you thoroughly enjoyed your experience and we hope this inspires a return in the future.Warm regards,Liam

Hello, LeighThank you for taking the time to leave a review.We are delighted to hear the wedding was a huge success and you alongside the other guests thoroughly enjoyed the day.Hopefully we get the opportunity to welcome you again if you are nearby to the area.Warm regards,Liam

Hello, JacquelineThank you for taking the time to provide feedback.We are delighted to hear you received excellent hospitality from the entire WILDES team during your recent stay and you enjoyed the dining experience in one of our contemporary restaurants, the Orangery.We hope we get the opportunity to welcome you again in the future.Warm regards,Liam

Hi Helen, Thank you for taking the time to leave our hotel a review. I am pleased to hear that you enjoyed your recent stay with us and will ensure to pass across your kind words to the team. I appreciate your feedback as this helps us to maintain our high standards, we do hope to welcome you back to WILDES in the near future. Warm regards, Corey

Hi David, Thank you for taking the time to leave our hotel a review. I am pleased to hear that you enjoyed your recent stay with us, we look forward to welcoming you back to WILDES Derbyshire in the near future. Warm regards, Corey

Hello, DenysThank you for your rating.We are pleased to see you thoroughly enjoyed your visit and we hope we get the opportunity to see you again in the future.Warm regards,LiamWarm regards,Liam

Hello, RachelThank you for taking the time to provide lovely feedback.We are delighted to hear you enjoyed a relaxing stay in a garden rooms, and you were satisfied with the dining experience in one of our contemporary restaurants, the Orangery. Hopefully your wonderful experience on this occasion will inspire a return when nearby to the area.Warm regards,Liam

Thank you for taking the time to leave our hotel a review. I am pleased to hear that you enjoyed your recent experience with us and will ensure to pass across your feedback to the team who will be thrilled by your feedback. We look forward to welcoming you back to WILDES Derbyshire in the near future. Warm regards, Corey

Hi Richard, Thank you for taking the time to leave our hotel a review. I am pleased to hear that you enjoyed your recent experience with us and that we exceeded your expectations on this occasion, and that you enjoyed your experience in our tribute event . We do hope that you had a great time and made special memories with loved ones, and hope to welcome you back to WILDES Derbyshire in the near future. Warm regards, Corey

Hello, RichardThank you for providing a rating.We are delighted to see you thoroughly enjoyed your recent visit and we hope this experience will inspire a return in the future.Warm regards,Liam

Hello, JenniferThank you for your rating.We are delighted to see you thoroughly enjoyed your recent stay.We hope we get the opportunity to welcome you again in the future.Warm regards,Liam

Hello, NatalieThank you for providing a rating based on your recent stay.We are pleased to hear you thoroughly enjoyed the time spent at our resort and we hope to see you again soon.Warm regards,Liam

Hello, MarieThank you for taking the time to provide feedback based on your recent stay.We are pleased to hear the wedding was a success, and you thoroughly enjoyed the day including your overnight stay in one of our double rooms.On the contrary, we are disappointed to learn of the housekeeping issue that you raised, and we will ensure your comments are passed on to avoid any oversights in the future.Please note, our prices are in line (and, in some cases) lower than other 4-star hotels in the area.We hope we get the opportunity to welcome you again in the future.Warm regards,Liam

Hello, Linda- Thankyou for taking the time to leave a review following your recent visit. I will ensure your feedback gets sent across to the relevant team to ensure we are making the correct improvements within the hotel. We hope to welcome you back in the near future

Hello, MariaThank you for taking the time to leave a review following your visit. I am so pleased to hear that you found that our hotel ticks all the boxes and that your visit was enjoyable and relaxing - especially the mid-suite room that you occupied.We will ensure your lovely comments about the staff, in particular Liam will get passed on as I'm sure this will help motivate to keep the high standards he has set on service given to all guests.We hope your amazing experience on this occasion will inspire a return in the future should you be nearby to the area.Kind regards,Corey

Hello, JonathanThank you for taking time to leave feedback.We apologise if there has been any misunderstanding with the facilities included in the hotel. The Spa is located on the first floor and includes two treatment rooms with a relaxation area, however there's currently no wet facilities such as jacuzzi, sauna etc. In order to gain access, you would be required to book an appointment with a therapist. However, we are pleased to hear you enjoyed your stay with us and hope we get the opportunity to welcome you again in the future.Kind regards,Liam

Hello, Lisa- Thankyou for taking the time to leave a review following your recent visit. I am delighted to hear you enjoyed your stay with us and received excellent hospitality from the team. I will ensure to pass on your feedback to the head of our F&B team regarding heated plates. We hope to welcome you back in the near future!

Hi Heather, Thank you for taking the time to leave our hotel a review, I am pleased to hear that you enjoyed your recent stay with us and I will ensure to pass across your feedback to the team who I am sure will be thrilled by your feedback. We look forward to welcoming you back to the hotel in the near future. Kind regards Corey

Thank you for taking the time to leave our hotel a review.I am pleased to hear that you enjoyed your recent experience with us and we hope to welcome you back to WILDES in the near future. Warm Regards Corey

Hello, Thankyou for taking the time to leave feedback following your recent visit with us. The fire alarm system is put in place to save your life, our team do not apologise for this however we thank guest for their understanding. With regards to weddings taking place at the hotel, we ensure to call our guests prior to their arrival and inform them of any events taking place so we can allocate correct rooms. Thankyou for Choosing WILDES Derbyshire

Hello, James-Thankyou for taking the time to leave feedback following your recent stay. I am delighted to hear you enjoyed your visit with us, and received excellent hospitality from our team. We hope to welcome you back in the near future

Hello, NikThank you for providing a rating.We are pleased to see you thoroughly enjoyed your recent visit and we hope to see you again in the future.Kind regards,Liam

Hi Mark, Thank you for your feedback.I am pleased to see that you enjoyed your recent stay with us and will ensure to pass across your feedback onto the team who I am sure will be motivated by your kind words Corey

Hello, David-Thankyou for taking the time to leave a review following your recent visit. I am delighted to hear you enjoyed your stay with us. We hope to welcome you back in the near future

Hi Claire, Thank you for taking the time to leave our hotel a score, I am disappointed to hear that you did not enjoy your recent stay with us, I will ensure to conduct a internal investigation to ensure that we are able to make improvements for the future. We do hope to welcome you back to WILDES Derbyshire in the near future. Kind regards Craig

Hello, Geoffrey- Thankyou for taking the time to leave a review following your recent stay. I am delighted to hear you enjoyed your visit and received excellent hospitality from the team, We hope to welcome you back in the near future

Hi Robert, Thank you for taking the time to leave our hotel a review! I am disappointed to hear that you did not enjoy your recent stay as much as you would have liked. I will ensure to take a look into your feedback regarding the chair to ensure we are always looking into the small details. The music from the wedding should not be heard on the second floor of the hotel, and can only apologise for this as this is not our normal practise. I am pleased to hear that the team did resolve this for you immediately so that you could enjoy a comfortable nights sleep. I am pleased to hear that you enjoyed your stay overall and hope that we are able to welcome you back to WILDES Derbyshire in the near future. Kind regards Corey

Hello, Christine Thank you for providing a rating.We are delighted to see you thoroughly enjoyed your recent visit and we hope this will encourage a return in the future.Kind regards,Liam

Hello, JoyceThank you for providing a rating.We are pleased to see you was satisfied with your recent stay and we hope we get the opportunity to welcome you again in the future.Kind regards,Liam

Hello, JasonThank you for taking the time to leave feedback.We are delighted to hear the wedding was a huge success for your daughter's special day, and you all received excellent hospitality from the entire WILDES team.Please note, our prices are in line (and, in some cases) lower than other 4-star hotels in the area.We hope we get the opportunity to see you again in the future.Kind regards,Liam

Thank you for taking the time to leave our hotel a review.I am pleased to hear that you enjoyed your recent experience with us and we hope to welcome you back to WILDES in the near future. Warm Regards Corey

Hello, RachelThank you for taking the time to leave feedback.We are saddened to hear you didn't enjoy a relaxing stay in one of our double rooms, and your comments will be passed onto the relevant departments for review.The corridor lights are dimmed to a certain setting with intention to create a quiet environment for all guests.We also apologise for your request of extra milk and tea/coffee not being fulfilled on this occasion, this situation doesn't normally occur and we will do all we can to ensure it doesn't happen again.Please accept our sincerest apologies for the inconveniences you were caused as this is not the image we wish to portray, and we hope this doesn't prevent you returning in the future.Warm Regards,Liam

Thank you for your much appreciated feedback. I a m sorry to hear of your disappointment with regards to your recent stay. Expedia is indeed a third party agent therefore any amendments to your reservation would need to be confirmed with Expedia. We tried to contact you on several occasions, prior to your arrival, to discuss your reservation. A partial refund of 50 was completed upon your arrival, therefore adhering to the room price quoted to you . I will ensure that your comments are directed to the relevant departments and would like to thank you for staying with Van Dyk by Wildes. Kind regards Sarah

Hello, DianeThank you for taking the time to leave feedback.We are delighted to hear you received excellent hospitality from the entire Van Dyk team, and you enjoyed the dining experience in one of our contemporary restaurants, the Orangery.Please note, the hotel prices are in line (and, in some cases) lower than other 4-star hotels in the area.We hope we see you again soon.Kind regards,Liam

Thank you for your feedback. I am pleased to hear that you enjoyed your recent stay with ourselves and that you enjoyed the meal in the restaurant. I will ensure to pass across your feedback to the WILDES team who I am sure will be thrilled by your kind words. We do hope to welcome you back to WILDES Derbyshire in the near future. Kind regards Corey

Hello, GeorgeThank you for taking the time to leave feedback.Please be advised the hotel has a central ventilation system designed to extract stale air from the rooms and pipe it to an air handling unit. Furthermore, the extractor fan in the room circulates fresh air in, and ensures the temperature of the room is regulated to a comfortable degree. We are disappointed to hear you weren't totally satisfied with your stay, however we hope this won't be a lasting impression of the hotel and you will revisit in the future.Kind regards,Liam

Hello, NicolaThank you for taking the time to leave feedback.We are delighted to learn of your admiration for the hotel amenities, and you received excellent hospitality from the entire Van Dyk team.We hope we get to welcome you again in the future.Kind regards,Liam

Hello, BazThank you for your rating.We are disappointed to learn you didn't enjoy your recent stay.If you would like to provide us with further information about the issues you encountered, please forward this onto the Guest Services team and we will be more than happy to investigate further.We hope this experience won't be a lasting impression of the hotel and we get the opportunity to see you again in the future.Kind regards,Liam

Thank you for your feedback. I am pleased to hear that you enjoyed your recent stay with us and hope to welcome you back to the hotel in the near future. Kind regards Corey

Hello, AlexThank you for your rating.We are delighted to hear you enjoyed your stay with us.We hope we get the opportunity to welcome you again in the future.Kind regards,Liam

Thank you for your feedback. I am pleased to hear that you mostly enjoyed your recent visit to the hotel and hope that we will be able to welcome you back to the resort in the near future. Kind regards Corey

Hello, NicoleThank you for providing feedback.We are delighted to learn of your admiration for the facilities and you received excellent hospitality from the entire Van Dyk team.We hope your experience on this occasion will inspire a return in the future.Kind regards,Liam