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Opiniones sobre Roomzzz Chester City

4 out of 5
Roomzzz Chester City
Norroy House, Nuns Road, Chester, England

Opiniones

9,4

Excepcional

Evaluación: 10 - Excelente. 711 de 978 opiniones" "
Evaluación: 8 - Bueno. 222 de 978 opiniones" "
Evaluación: 6 - Aceptable. 27 de 978 opiniones" "
Evaluación: 4 - Mediocre. 11 de 978 opiniones" "
Evaluación: 2 - Terrible. 7 de 978 opiniones" "

9,4/10

Limpieza

9,4/10

Personal y atención

9,2/10

Servicios

9,6/10

Estado de la propiedad e instalaciones

8,6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Alex, Mexico

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Muy cómodo en excelente ubicación, solo con falta de estacionamiento
Se hospedó 1 noche en septiembre de 2019

6/10 Aceptable

ana, México

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Muy estrictos en el check in
El hotel en general esta bien, esta en una orilla pero chester es pequeño se puede caminar a todos lados. Lo que no nos gusto es que llegamos al hotel por la mañana y nos dijeron que el check in es hasta las 3, que nos podían dar la habitación a la 1 pero con un cargo extra.… lo cual no me parece una buena atención; normalmente si tienen la habitación disponible te la dan sin cobrarte de más. Tampoco tienen baño en el lobby asi que si no está lista tu habitación no puedes entrar ni al baño
Se hospedó 1 noche en agosto de 2017

10/10 Excelente

Stephen, coventry

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Great condition and great amenities at a good price and all close to the centre. Parking can get filled up so would be useful to be able to book it in advance in future.
Se hospedó 3 noches en abril de 2024

10/10 Excelente

Kirsty

Le gustó: Limpieza, comodidad de la habitación
Se hospedó 1 noche en febrero de 2024

4/10 Mediocre

Brenda

No le gustó: Limpieza, comodidad de la habitación
I would return due to Betty&Fran
Betty&Fran went above&beyond to make my stay memorable.a pity Mo spoiled that.1st time in a roomzzz..great they are apartment rooms…albeit tired and a bit grubby…carpet tiles need renewed as does the wallpaper and stained chairs,day 2 I booked a penthouse which was phenomenal..views stunning,but patio decking&furniture tired&needed cushions&updating.the race course is the selling point,great to have a laundry room&hot drinks and water on tap…as well as croissants in the morning…no milk or cold drinks or fruit as stated in booklet tho…
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Julian

Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Gail

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Brilliant location and lovely friendly staff. Perfect for what we needed and the added bonus of the kitchen area. Will definitely look at using this Hotel chain again.
Se hospedó 1 noche en febrero de 2024
Respuesta de Author el 5 feb. 2024
Hi Gail, Thank you so much for such a great review based on your experience at Roomzzz Chester! It's so good to hear that you will be joining us again:) I'm so pleased that the staff were friendly and welcoming and that the location of our property was spot on for your trip away. We can't wait to see you back. Francesca Cosme

8/10 Bueno

Matthew

Viajó con su familia
Le gustó: Limpieza, comodidad de la habitación
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Joanna

Le gustó: Limpieza, comodidad de la habitación
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Adam

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Elliss

Le gustó: Limpieza, comodidad de la habitación
Se hospedó 1 noche en enero de 2024

6/10 Aceptable

David

Viajó con su pareja
Le gustó: Estado de la propiedad e instalaciones
The location being so close to the centre of Chester, and the view overlooking the racecourse was very good. The housekeeping was very poor though, no beds were made, towels only changed once, and no washing up done of cups etc over three days is very poor !!
Se hospedó 3 noches en diciembre de 2023

10/10 Excelente

Suzanne

Le gustó: Limpieza, comodidad de la habitación
Perfect location, perfect accommodation
Having stayed at other Roomzz we didnt feel we could go wrong, and it was the same high standard. Perfect spot for the town centre, with on site parking. Rooms are spacious, comfy bed and every amenity you could need. Bathroom had an amazing shower. The complimentary tea/coffee in reception 24/7 was great as were the free pastries in a morning. Staff were friendly and polite. Would definitely stay here again
Se hospedó 2 noches en diciembre de 2023

10/10 Excelente

John

Le gustó: Limpieza, comodidad de la habitación
Chester Roomzzz
Superb location, friendly, attentive staff and a beautiful clean room overlooking the racecourse.
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Rebecca

Viajó con su familia
Le gustó: Limpieza, comodidad de la habitación
Great hotel in the centre of Chester.
Se hospedó 2 noches en diciembre de 2023

10/10 Excelente

Kerry

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Se hospedó 2 noches en diciembre de 2023

10/10 Excelente

Dawn

Viajó con su familia
Le gustó: Limpieza, comodidad de la habitación
excellent place to stay very close the centre. Had everything you need
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Andrew

Le gustó: Limpieza, comodidad de la habitación
Se hospedó 3 noches en diciembre de 2023

10/10 Excelente

Steve

Viajó por negocios
Le gustó: Limpieza, comodidad de la habitación
good accommodation
great establishment, close to town centre, comfortable, only issue I found was no cutlery available in the room?
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Jackie

Viajó con su familia
Le gustó: Limpieza, comodidad de la habitación
Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

Steven

Se hospedó 1 noche en noviembre de 2023

8/10 Bueno

fahad

Viajó en grupo
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Every things was great
Se hospedó 3 noches en noviembre de 2023

10/10 Excelente

Elizabeth

Viajó en grupo
Fabulous stay at Roomzz Chester
We had a fantastic stay at Roomzz Chester, our room was perfect and we loved the balcony. Reception staff were so kind and helpful with recommendations on where to go to eat. We will definitely be back 👍👍
Se hospedó 2 noches en noviembre de 2023

10/10 Excelente

Bruce

Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Michael

Le gustó: Limpieza, estado de la propiedad e instalaciones
We found the room we had (double) was great for a city break and we will definitely be returning for a visit to Chester 👍at this sight.👍👍
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

SIMON

Se hospedó 1 noche en noviembre de 2023

8/10 Bueno

William

Le gustó: Limpieza
Good stay overall. Comfortable, clean, well equipped. Free croissant for breakfast a nice touch. Only complaint was that the room was too hot for us and turning down the heating didn’t make much difference.
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

henrik

Le gustó: Limpieza, comodidad de la habitación
Se hospedó 14 noches en octubre de 2023

8/10 Bueno

Amanda

Le gustó: Limpieza
Se hospedó 3 noches en octubre de 2023

10/10 Excelente

J

Viajó en grupo
Le gustó: Limpieza, comodidad de la habitación
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Paula

Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Kerry

Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 2 noches en octubre de 2023

10/10 Excelente

HING FUN

Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Joy

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Excellent location for the racecourse and city centre. We had a free upgrade to a penthouse which was a nice surprise and our apartment was lovely and had a balcony. We’ve stayed here a few times before and will definitely be staying again in the future.
Se hospedó 1 noche en octubre de 2023
Respuesta de Rafael- Hotel Manager el 15 oct. 2023
Thanks for your review! We appreciate your feedback and are glad you are satisfied with our service.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, comodidad de la habitación
A nice place to stay
A nice place to stay, close to the city centre.
Se hospedó 4 noches en octubre de 2023
Respuesta de Rafael- Hotel Manager el 15 oct. 2023
Thanks for your review! We appreciate your feedback and are glad you are satisfied with our service.

10/10 Excelente

Paul

Le gustó: Limpieza, comodidad de la habitación
Great location for racecourse
This was a perfect location for Chester Marathon, indeed anything on the racecourse. Spacious room with perfect kitchen area for those who like me need a special diet they are unlikely to get in a restaurant. Comfortable and clean, and whilst very close to racecourse, excellent double glazing and air con so any noise stays outside. Staff were tremendous, but if you have stayed before note that the previous supplied breakfast is slimmed sown now to just croissants.
Se hospedó 2 noches en octubre de 2023
Respuesta de Rafael- Hotel Manager el 15 oct. 2023
Thank you very much for your rating and we are pleased that you are satisfied with our service. Your feedback is important to us and helps us improve our offerings.

10/10 Excelente

Jane

Le gustó: Limpieza
Se hospedó 1 noche en octubre de 2023
Respuesta de Rafael- Hotel Manager el 15 oct. 2023
Thanks for your review! We appreciate your feedback and are glad you are satisfied with our service.

10/10 Excelente

Sheila

Le gustó: Limpieza, comodidad de la habitación
Se hospedó 2 noches en septiembre de 2023
Respuesta de Rafael- Hotel Manager el 7 oct. 2023
We are overwhelmed by your rating and thank you from the bottom of our hearts. Your comments are valuable to us and help us improve our services. Thanks for trusting us!

10/10 Excelente

Tom

Se hospedó 2 noches en septiembre de 2023
Respuesta de Rafael- Hotel Manager el 7 oct. 2023
Thanks for trusting us! We are very glad that you are satisfied with our service and hope that you will continue to support us in the future.

6/10 Aceptable

Anthony

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Need to get Expedia to clearly show parking charge
Se hospedó 1 noche en septiembre de 2023
Respuesta de Rafael- Hotel Manager el 21 sept. 2023
Hi Anthony, Thanks for take time to give us a review. I will check with Expedia about Parking information.

10/10 Excelente

Stephen

Se hospedó 3 noches en septiembre de 2023
Respuesta de Rafael- Hotel Manager el 25 sept. 2023
Thanks for your review!

10/10 Excelente

Bethany

Le gustó: Limpieza
Very nice stay
Overall a good stay. It was clean upon arrival the cleaners do a very good job. The kitchenette was inaccurate even the inside of the dishwasher and microwave was spotless. They provide everything you’d ever need in there and even dishwasher tablets which saves you having to wash up. The bed was relatively comfortable, pillows was not the best for me and gave me neck pain in the morning but I might just be fussy with pillows. The staff was friendly, opening doors for customers and even offered to move his car as we’d paid for parking, been out for the day, come back and the car park was full. They have a tea / coffee / hot chocolate machine that is free to use and can use it as many times as you want. In the morning they do offer a range of yogurts, fruits, juices, and pastries to take which I really thought was a nice touch from the hotel but unfortunately when we stayed the oven wasn’t working to cook the pastries which was a shame really. The negatives I’d say is the car park, we paid a lot of money to stay there for the weekend - I don’t think it’s then necessary to charge us £10 per night to use the car park. It’s very small and cramped a lot of spaces on but that’s just my opinion.
Se hospedó 2 noches en agosto de 2023
Respuesta de Rafael- Hotel Manager el 13 sept. 2023
Hi Bethany, Thank you for your rating and good comments! We are pleased that we were able to meet your expectations and hope that you continue to be satisfied with our services.

8/10 Bueno

Keith

Se hospedó 1 noche en agosto de 2023
Respuesta de Rafael- Hotel Manager el 13 sept. 2023
Hi Keith, Thanks for your review!

8/10 Bueno

Glen

Le gustó: Limpieza, comodidad de la habitación
Nice little night away
We have stayed here a few times before. Perfect location and brilliant hotel. Staff on the front desk were polite, very helpful and they gave us a free upgrade to a penthouse suite which was unexpected but very much appreciated. The rooms are very spacious and clean.
Se hospedó 1 noche en agosto de 2023
Respuesta de Rafael- Hotel Manager el 13 sept. 2023
Hi Glen, Thanks for trusting us! We are very pleased that you are satisfied with our service and hope that you will continue to support us in the future.

10/10 Excelente

Tracey

Se hospedó 1 noche en agosto de 2023
Respuesta de Rafael- Hotel Manager el 13 sept. 2023
Hi Tracey,Thanks for your review! We appreciate your feedback and are glad you are satisfied with our service.

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, comodidad de la habitación
Great stay!
Lovely apartment which has everything we needed. We arrived later (approx. 8pm) and still managed to get a parking space on a Friday which was great, and reasonable for £10. As we had a baby I asked for a cot and high chair which were provided and also asked to be in a quieter part of the building (as other reviews mentioned noise) and we had no issues whatsoever. Thanks for a great stay.
Se hospedó 1 noche en agosto de 2023
Respuesta de Rafael- Hotel Manager el 13 sept. 2023
Hi, Thank you for your rating and good comments! We are pleased that we were able to meet your expectations

10/10 Excelente

Nicole

Viajó con su familia
Le gustó: Limpieza, comodidad de la habitación
Se hospedó 2 noches en julio de 2023
Respuesta de Rafael- Hotel Manager el 13 sept. 2023
Hi Nicole, Thanks for your review! We appreciate your feedback and are glad you are satisfied with our service.

10/10 Excelente

Helen

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Friendly person on reception, great to be able to use the free hot drinks machine at any time, nice breakfast bits could take up to the room, really handy for historic town centre, cute little kitchen area, nice shower, welcome air con. Parking spaces seemed too small for large cars.
Se hospedó 1 noche en junio de 2023

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, comodidad de la habitación
Great city centre hotel
Great location, easy access to the city centre, very quiet. Had everything we needed, the kitchen was a huge bonus. Only downside was that the aircon in the room had been switched off at the fuse board in cupboard above microwave and only discovered this next morning on day of check-out. Would certainly stay here again though 🙂
Se hospedó 1 noche en junio de 2023

10/10 Excelente

Richard

Viajó con su familia
Le gustó: Limpieza, comodidad de la habitación
Great location
Se hospedó 1 noche en junio de 2023