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Opiniones sobre Holiday Inn Express & Suites Charlotte-Concord-I-85, an IHG Hotel

2.5 out of 5
Holiday Inn Express & Suites Charlotte-Concord-I-85, an IHG Hotel
7772 Gateway Lane NW, Concord, NC

Opiniones

8,8

Excelente

Evaluación: 10 - Excelente. 432 de 750 opiniones" "
Evaluación: 8 - Bueno. 210 de 750 opiniones" "
Evaluación: 6 - Aceptable. 60 de 750 opiniones" "
Evaluación: 4 - Mediocre. 29 de 750 opiniones" "
Evaluación: 2 - Terrible. 19 de 750 opiniones" "

9,0/10

Limpieza

9,0/10

Personal y atención

8,8/10

Servicios

8,8/10

Estado de la propiedad e instalaciones

8,6/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Renzo, Lima

Se hospedó 2 noches en febrero de 2022

8/10 Bueno

Jeremy

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Check the tags
Se hospedó 4 noches en abril de 2024
Respuesta de jer el 1 may. 2024
JeremyThank you for choosing our hotel for your recent stay. We are pleased that you were able to score us a 4/5. WE look forward to seeing you again in the near future so that you can score us a 5/5.

10/10 Excelente

Monica

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Nice stay
Se hospedó 1 noche en abril de 2024
Respuesta de Monica el 21 abr. 2024
MonicaThank you for choosing us for your stay in the area. Thank you for the score of 5 out of 5. We hope to see you again soon.

8/10 Bueno

Teaka

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios
Wish they had a peloton in gym. Also wish that when in the room it wasn’t so obvious to hear all the traffic in hall
Se hospedó 3 noches en marzo de 2024
Respuesta de teaka el 16 mar. 2024
Thank you for choosing our hotel for your recent stay in the Concord area. We thank you for your feedback and hope to host you again in the near future.

10/10 Excelente

Larry

Viajó con su familia
Le gustó: Limpieza, servicios
Always friendly
Se hospedó 3 noches en marzo de 2024
Respuesta de Larry el 16 mar. 2024
Thank you for your feedback on your recent stay with us. We hop to see you again soon.

10/10 Excelente

Julia

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en febrero de 2024
Respuesta de julia el 20 feb. 2024
Julia.Thank you for choosing our hotel for your stay in the Charlotte-Concord area. I am pleased that you enjoyed your stay. We are looking forward to seeing you again soon.

2/10 Terrible

Jeremiah

Se hospedó 2 noches en febrero de 2024
Respuesta de Jeremiah el 25 mar. 2024
Jeremiah Thank you for choosing our hotel for your stay in Concord. I apologize for the inconvenience you may have incurred during your stay. I hope that you give us another chance to serve you .

2/10 Terrible

Josh

Se hospedó 6 noches en enero de 2024
Respuesta de josh el 5 feb. 2024
JoshThank you for choosing our hotel for your stay in the Charlotte-Concord area. I apologize that you were not able to give us a 5 out of 5 rating. I would like to speak with you about your stay. If you do not mind, please call the hotel to discuss further.

10/10 Excelente

Octavio

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great service and clean rooms, professional and friendly staff and one plus: Victoria is bilingual Spanish and English. Thank you! Gracias!
Se hospedó 1 noche en febrero de 2024
Respuesta de oct el 5 feb. 2024
OctavioThank you for choosing our location for your stay. We are happy that your stay was a 5 out of 5. We are looking forward to seeing you again soon.

10/10 Excelente

Erlyta

Le gustó: Limpieza
Se hospedó 1 noche en enero de 2024
Respuesta de erlyta el 1 feb. 2024
ErlytaThank you for choosing our hotel for your stay in the Charlotte-Concord are. We are pleased that you were able to score us a 5 out of 5. We are hoping to host you again in the near future.

6/10 Aceptable

Rodolfo

Viajó con su familia
No le gustó: Personal y atención
Disappointed
Little disappointed because it was a Holiday Inn Express. The receptionist was more concerned about her phone that helping the customer or greeting.
Se hospedó 3 noches en enero de 2024
Respuesta de Rodolfo el 21 ene. 2024
I thank you for booking your reservation with us in Concord NC. I apologize that your interaction with the front desk associate was not what you expected. I will pass this information along to that department. Again, I apologize and hope that you will give us another chance to wow you in the near future.

8/10 Bueno

Keith

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en enero de 2024
Respuesta de Keith el 1 feb. 2024
KeithThank you for choosing our hotel for your stay in the Charlotte-Concord area. We thank you for your score of 4 out of 5. I hope to host you again soon so that you can score us a 5 out of 5

10/10 Excelente

Scott

Viajó con su familia
Se hospedó 2 noches en enero de 2024
Respuesta de sc el 15 ene. 2024
ScottThank you for choosing our hotel for your stay in Concord, NC. WE appreciate your business and hope to see you again soon.

10/10 Excelente

Attelia

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It was close to many shops and places to eat. The hotel was great and the staff were so friendly and helpful.
Se hospedó 1 noche en diciembre de 2023
Respuesta de att el 30 dic. 2023
AtteliaThank you for choosing our hotel for your Concord visit. We are pleased that you enjoyed your stay and were able to give us a 5 out of 5 score. we hope to see you again in the near future.

10/10 Excelente

John

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
1 Night
Nice Stay! Walking distance to restaurants which is nice after driving all day.
Se hospedó 1 noche en diciembre de 2023
Respuesta de jhn el 26 dic. 2023
JohnThank you for choosing our hotel for your stay. We are pleased that your stay was a 10 out of 10. We are looking forward to seeing you again in the near future.

10/10 Excelente

lucas

Viajó con su pareja, Viajó con su familia y niños pequeños, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The property was extremely clean and the free breakfast was the best ive had at any hotel in a long time. The staff was also patient , along with the beds extremely comfortable.
Se hospedó 1 noche en diciembre de 2023
Respuesta de lu el 21 dic. 2023
LucasThank you for choosing our hotel in the Concord area. We take pride in our hotel and a very happy that your stay was a 5 out of 5. Hoping to host you again in the very near future.

8/10 Bueno

Thomas

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Friendly staff
Se hospedó 1 noche en diciembre de 2023
Respuesta de th el 20 dic. 2023
ThomasThank you for taking the time to tell us about your experience at Holiday Inn Express CHARLOTTE-CONCORD-I-85.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 Excelente

Larry

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Friendly
Se hospedó 1 noche en diciembre de 2023
Respuesta de larry el 12 dic. 2023
LarryThank you for choosing our hotel for your stay in the Charlotte/Concord area. We are pleased that your stay was a 5 out of 5. We are looking forward to hosting you again in the near future.

10/10 Excelente

Shelia

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I had no complaints! This was a awesome hotel.
Se hospedó 1 noche en diciembre de 2023
Respuesta de shelia el 12 dic. 2023
SheliaWe are very pleased that your stay was a 5 out of 5. We hope to host you again in the near future.

10/10 Excelente

Shelia

Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de shel el 5 dic. 2023
SheliaThank you for letting us host you while in the Concord, NC area. We are pleased that your stay was a 5 out of 8. We hope to host you again in the near future.

10/10 Excelente

Thomas

Se hospedó 1 noche en noviembre de 2023
Respuesta de th el 20 dic. 2023
Thank you for taking the time to tell us about your experience at Holiday Inn Express CHARLOTTE-CONCORD-I-85.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

8/10 Bueno

donna

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I like the location and easy access to eating and shopping establishments. I like the soap and shampoo dispensers in the shower. My room way clean and comfortable.
Se hospedó 3 noches en noviembre de 2023
Respuesta de don el 5 dic. 2023
Thank you for choosing out hotel for your recent stay on the Concord are. We hope to host you again in the very near future when you are in the Concord area.

6/10 Aceptable

Effrem

Viajó con su familia
No le gustó: Estado de la propiedad e instalaciones
Location was good, property needs upgraded and bathtub leaked when showering water was all over the floor. Need better shower curtains and liners
Se hospedó 2 noches en noviembre de 2023
Respuesta de Eff el 5 dic. 2023
Thank you for letting us know how your hotel experience was with us. I apologize that you had these issues. These are out of the ordinary and can only that you will give us a chance to wow you on your next visit to the area.

10/10 Excelente

Carol

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
large room was very special~!
Se hospedó 1 noche en noviembre de 2023
Respuesta de ca el 14 nov. 2023
thank you for choosing our hotel for your recent stay in the Concord NC area. We look forward to hosting you again in the near future.

4/10 Mediocre

Valerie

Le gustó: Limpieza
Shower water got on the floor, breakfast was horrible and didn't have any breakfast the next day, and expensive cost with little amenities.
Se hospedó 2 noches en noviembre de 2023
Respuesta de Varerie el 6 nov. 2023
ValerieI apologize that your stay was not a 10 out of 10. I understand you frustration with the shower water getting on the floor (shower curtain issue). Your breakfast was horrible. We try our best to make sure everything is great guest stays. We usually have at least 15 items, hot/cold, out for breakfast.

10/10 Excelente

Robert

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Nice place to stay
Checked in late. Very friendly staff.
Se hospedó 1 noche en octubre de 2023
Respuesta de ro el 31 oct. 2023
RobertThank you for choosing our hotel for your stay in the Charlotte-Concord area. We appreciate that you were able to give us a 10 out of 10. We look forward to hsting you in the near future.

10/10 Excelente

Russell

Viajó por negocios
Le gustó: Limpieza, personal y atención
Nice property, clean and safe. Slightly dated but wouldn’t hesitate to stay here again.
Se hospedó 1 noche en octubre de 2023
Respuesta de russell el 31 oct. 2023
RussellThank you for giving us a 5 out of 5 for your recent stay. We are glad to get feedback like yours. We are looking forward to hosting you again in the near future.

6/10 Aceptable

Tanner

Le gustó: Limpieza, personal y atención
No le gustó: Estado de la propiedad e instalaciones
Se hospedó 1 noche en octubre de 2023
Respuesta de tanner el 24 oct. 2023
TannerThank you for choosing our hotel for your stay in the Concord, NC area. I apologize that you were not able to give us a 5/5. WE are looking forward to hosting you again in the near future. We want to make sure your nest stay is a 5/5.

10/10 Excelente

Ron

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en octubre de 2023
Respuesta de ron el 11 oct. 2023
ronThank you for choosing our hotel for your stay in the Concord area. We Are pleased that you were able to give us a 10 out of 10 rating. WE are looking forward to hosting you again in the near future

10/10 Excelente

Taylor

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Staff is very friendly and willing to assist with all your stay needs. Celebrated my birthday in town with a concert and the conveniency of this property’s location was amazing!
Se hospedó 2 noches en septiembre de 2023
Respuesta de Taylor el 11 oct. 2023
TaylorThank you for giving us a 5 out of a 5 rating. We hope you give us another chance to wow you again.

10/10 Excelente

Lillian k

Se hospedó 1 noche en octubre de 2023
Respuesta de lillian el 24 oct. 2023
LillianThank you for choosing our hotel for your stay in the Concord, NC area. We are so pleased that you enjoyed your stay and was able to score us a 5/5. Looking forward to hosting you again in the near future.

10/10 Excelente

Georgia

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
I enjoyed my stay will come back again
Se hospedó 1 noche en septiembre de 2023
Respuesta de georgia el 3 oct. 2023
GeorgiaThank you for choosing our location for your stay in the Concord NC area. We are so please that your stay was a 5 out of 5. We hope to host you again in the near future.

4/10 Mediocre

Kiara

No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This hotel has a dirty smell. Was first given a room in the first floor that smelled and had bugs in the bathroom. Was moved to another room in the second floor that was much better but could still use a deep clean. Overall,would not stay here again
Se hospedó 1 noche en septiembre de 2023
Respuesta de l;jk'fsd el 29 sept. 2023
KiaraThank you for bringing this to my attention. I will check with our housekeeping department to ensure that this does not again. I hope that you give us a chance to give us a 5 out of 5 score.

6/10 Aceptable

Ronna

Viajó con su pareja, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Convenient to shopping, race track and PNC Pavilion.
Se hospedó 1 noche en septiembre de 2023
Respuesta de r el 27 sept. 2023
Ronna,Thank you for choosing our hotel for your stay in the Concord area. We use feedback as a learning tool. Hoping to host you again in the near future

8/10 Bueno

Lisa

Viajó por negocios
Le gustó: Personal y atención, comodidad de la habitación
The lobby was a bit dated. There was a lack of attention to detail in the bathroom. Faucet was very loose and under sink ares had water stains on the wall. Poor quality tile work in the bathroom. The ice maker on the 2nd floor was out of order for my 2 night stay. Breakfast was nicely displayed and with good choices. However the juice machine was not working and they said it was down for a while. This left only coffee and milk to drink. No water available but was told I could go to the fitness room for some. It would have been good to have a few juices in bottles for guest.
Se hospedó 2 noches en septiembre de 2023
Respuesta de lisa el 22 sept. 2023
Lisa,I apologize that your stay was not up to standards. We are having a few issues with venders at this time. Our hotel did get a full renovation in 2019. WE hope that you will give us a chance to wow you on your next visit to the area.

10/10 Excelente

Cassandra

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Bocce room & comfortable bed.
Se hospedó 1 noche en septiembre de 2023
Respuesta de cas el 31 oct. 2023
CassandraThanks you for choosing our hotel for your recent stay in the Concord area. We use this information to help us in our everyday functions. Hope to host you again in the near future.

8/10 Bueno

Stacy

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice place to stay. We would stay here again if we were in town.
Se hospedó 2 noches en septiembre de 2023
Respuesta de asd el 28 sept. 2023
StaceyThank you for choosing us for your stay in the Concord are. We are looking forward to your next visit.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en septiembre de 2023
Respuesta de a el 13 sept. 2023
AnonymousThank your for letting us host you during your visit to Concord. We hope to host you again in the near future. T

10/10 Excelente

Patricia

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Perfect Concert Overnight
Lovely hotel, gracious staff and good Dove care products available in room. Everything was clean and the bed was so comfortable, pillows included. The gym was a well equipped bonus, and the included breakfast was nice with an extremely clean dining area.
Se hospedó 1 noche en septiembre de 2023
Respuesta de pat el 8 sept. 2023
PatriciaThank you for choosing our hotel for your stay in Concord. We are happy that you were able to give us a 10 out of 10. We hope that we can wow you again in the near future.

10/10 Excelente

Jose

Se hospedó 1 noche en agosto de 2023
Respuesta de df el 28 sept. 2023
JoseWe are happy that you were able to give us a 5 out of 5 score for your visit to the Concord area. Looking forward to you next stay.

10/10 Excelente

Ronwyn

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The staff were amazing! Very professional! My family and I love it!
Se hospedó 1 noche en agosto de 2023
Respuesta de ron el 23 ago. 2023
Ronwyn,Thank you for choosing our hotel for your stay in the Concord area. We are pleased that your stay was a 5 out of 5. Hope to host you again in the near future.

8/10 Bueno

Terry

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en agosto de 2023
Respuesta de t el 13 sept. 2023
Terry,Thank you for letting us host you on your visit to the area. It would be our pleasure to host you again when you stay in the area again.

10/10 Excelente

Lindy

Se hospedó 1 noche en agosto de 2023
Respuesta de l el 13 sept. 2023
Lindy,Thank you for choosing our location for your stay in the Concord area. We hope to host you again in the near future,

10/10 Excelente

Rosalind

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Check in was quick and the staff wwas friendly The entire facility was very clean exceptionally
Se hospedó 2 noches en agosto de 2023
Respuesta de Ros el 20 ago. 2023
RosalindThank you for choosing our hotel for your recent stay in the Concord area. We are please that your stay was a 5 out of 5. We hope to see you again in the near future. Safe travels

10/10 Excelente

Lisa J.

Se hospedó 1 noche en agosto de 2023
Respuesta de Lisa el 13 sept. 2023
LisaThank you for letting us host you on your visit to Concord. We area hoping to host you again in the near future.

2/10 Terrible

Jason

Viajó por negocios
No le gustó: Personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en agosto de 2023
Respuesta de jason el 20 ago. 2023
JasonWe are pleased that you chose our hotel for your stay. I apologize that you stay was not a 10 out of 0. If you dont mind sending me the reason that you were only able to give us a 2. Thank you and we hope that you give us another chance to wow you.

6/10 Aceptable

Wendell

Le gustó: Personal y atención
No le gustó: Limpieza
Getaway
Room needs some upgrades. The blinds were out of the track. The shower head was loose. The toilet hadn't been cleaned and the room had a damp smell.
Se hospedó 1 noche en agosto de 2023
Respuesta de wen el 15 ago. 2023
WendellThank you for choosing our hotel for your stay in the Concord area. I apologize that you had issues with the blackout shades and the bathroom. We have had our maintenance man fix these. WE hope to host you again on your next visit to the area.

10/10 Excelente

Cathleen, Fredericksburg

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very cool location. I felt very safe, and loved being able to walk to grab something to eat after a long day of driving.
Se hospedó 1 noche en agosto de 2023
Respuesta de Cath el 20 ago. 2023
CathleenI thank you for choosing our hotel for your stay in the Concord area. 5 out 5 is great. We hope to be able to host you again in the near future. Safe travels

10/10 Excelente

Regina

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en agosto de 2023
Respuesta de Re el 20 ago. 2023
ReginaThank you for choosing our hotel for your recent stay in the Concord area. We are pleased that you were able to give us a 10 out of 10. We hope to host you again in the near future. Safe travels

10/10 Excelente

Carol

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en agosto de 2023
Respuesta de car0l el 13 ago. 2023
CarolThank you for choosing our hotel for your recent stay in the Concord, NC. We are please that your stay was a 10 out of 10. We hope to host your again in the near future.