6/10 Aceptable
Maridele N.
16 jun. 2025
Le gustó: Limpieza
I wish our stay had ended more positively because it was a lovely comfortable home in a great location for our needs. That being said, we awoke after the first night there to two roaches on the floor in an upstairs bedroom. I’d like to be clear that we have stayed in many different properties all over the Belmont/Charlotte area and have NEVER encountered any bugs but ants. So when the owner’s response was basically that North Carolina has bugs, get over it, I was not happy. We were told that there is an exterminator contract on the house and they were due the following week. After pushing the issue, the owner nicely allowed us to break the remaining contract for our stay and would refund the cost of the remaining nights. Unfortunately it was too late in the day to physically move ourselves so we stayed another night. It was not a restful night. Again, I’m sorry that we couldn’t have stayed because the house was lovely, but I was terrified of transferring some of the bugs to my things and bringing them home. The move was a major inconvenience and the attitude of the owner was not appreciated.
Maridele N.
Se hospedó 2 noches en mayo de 2025