We regret that your stay missed the mark on ensuring your satisfaction, Sergio. We hope you'll consider returning to us in the future, to see just how dedicated we are to making a positive change.

Thank you, Lovany, for your near-perfect rating for Hyatt House Charleston Historic District! While we're pleased that you enjoyed your stay overall, we regret that you did not have a chance to enjoy our delicious dining options. We strive to offer our guests everything they need for a flawless stay and hope you will return soon so we can win you over completely!

Thank you for your kind review

Nothing makes us more proud than to earn a perfect score from a valued guest! Thank you, Robert, from all of us at Hyatt House Charleston/Historic District. Revisit anytime!

Meeting all of your travel needs was an absolute pleasure, David. Thank you for your perfect rating and praise. We hope to welcome you back to Hyatt House Charleston/Historic District in the future!

Thank you for your kind words, Portia! It’s wonderful to know that you appreciated our warm hospitality and that our hearty breakfast was the perfect start to your day. We can’t wait to host you again at the Hyatt House Charleston/Historic District!

Maria, we're grateful for your positive comments about our room layout and housekeeping service! We apologize, however, for the oversight regarding the cleanliness of the carpets. Your feedback is valuable, and we'll ensure this is rectified promptly. We look forward to the opportunity to exceed your expectations on your next visit to Charleston.

Thank you for sharing your feedback, Aubrey. We regret not being aware of the issues during your stay as it would have given us the opportunity to address them immediately. Your comments regarding your friend's car and the concerning behavior with the bartender have been promptly relayed to our Management team for urgent review and action. We prioritize guest safety and cleanliness and are committed to taking necessary measures for improvement. Should you wish to discuss this further, our team is always available. We value your honesty and look forward to the opportunity to provide a more enjoyable experience on your next visit.

Susan, providing you with all the comforts of home was our pleasure! Thank you for complimenting our well-appointed accommodations and letting us know you’d choose to return. We can’t wait to host you again at the Hyatt House Charleston/Historic District!

Mark, we sincerely apologize for not meeting your expectations during your recent stay. Our goal is always to ensure guest satisfaction, and our Management Team will review your comments about our service and amenities to see where changes and retraining are needed. We hope you will give us another opportunity to provide a better experience that aligns with the high standards we aim to deliver. Thank you for your feedback.

Hope, it was wonderful having you here and we can't wait to welcome you back to win you over and earn your five-star praise. Thank you!

Thank you for the five-star review, Priti! We enjoyed having you as our guest at the Hyatt House Charleston/Historic District and hope to see you again soon!

Thank you for rating us so highly, Elaine! We enjoyed having you here and look forward to welcoming you back the next time you are in the area.

Thank you for your feedback! We're thrilled to hear that our hotel served as a great base for your wonderful week in Charleston. If there's anything specific that made your stay enjoyable or if there's anything we can do to make your next visit even better, please let us know. We appreciate your support and hope to welcome you back again soon!

Helen, we appreciate your great score and helpful feedback. We aim to price competitively in the area and will continue to assess our rates moving forward. Hopefully, you will still choose our incredible location in the future.

Linda, we're thrilled to hear that you loved our location and breakfast, and found everything clean. We apologize for the inconvenience with the bathroom door and will address this promptly. We look forward to welcoming you back soon for an even smoother experience at the Hyatt House Charleston/Historic District!

We appreciate your sharing your feedback, as it's helpful to see how we are meeting your needs and how we can continue to enhance our guest experience. It's encouraging to know you liked our location and room comfort, but we apologize for any inconvenience caused by the temperature of your room and the seating in our common spaces. We're committed to making improvements in these areas. We hope to have the opportunity to host you again and provide a flawless experience.

Mohammadnavid, we deeply regret the inconvenience and confusion you experienced during your stay. It's concerning to hear about the lack of clear communication and the perceived indifference from our team, which certainly does not align with our commitment to exceptional hospitality. Your feedback is invaluable to us for identifying areas where we need to improve our service and communication. Please be assured, that we are committed to addressing these issues with our team to ensure a more seamless and transparent experience for our guests in the future. We sincerely hope for another opportunity to demonstrate the high standard of service you rightfully expect.

We're proud to have earned your top score, Christine. Please return to visit us again soon at the Hyatt House Charleston/Historic District!

Emily, we're thrilled to hear about your satisfaction with our clean facilities and the attentive service provided by our team. It's heartening to know that the complimentary bottled water and fruits, along with the convenience of nearby public parking, contributed positively to your experience. While we're glad you enjoyed the complimentary breakfast, we appreciate your feedback on the variety of breakfast meats and will look into improving our offerings. Your overall satisfaction is incredibly rewarding for us, and we eagerly look forward to your next visit, aiming to provide an even more enjoyable stay.

Ruth, thank you for your feedback. We're deeply concerned to learn about your experience, as it's clear we fell short of the high standards we've set for our service and accommodations during your stay. Please know that we will be taking immediate steps to address the maintenance issues you mentioned and see where retraining is needed among our team. We apologize for the inconvenience you endured and hope for another chance to show you the quality stay you’ve come to expect from our Brand.

We’re proud to have earned five stars on your recent visit, thank you! It would be a pleasure to welcome you back, Kaylee.

Ryan, we sincerely apologize for the unsatisfactory experience you had during your stay. It's unacceptable that the issue with the toilet paper holder wasn't fully resolved, and we're sorry for the inconvenience and discomfort it caused. We'll take immediate action to ensure such incidents don't recur and to improve the responsiveness of our service. Your feedback is important to us, and we hope to have the opportunity to welcome you back for a better experience.

Thank you, Drew, for bringing this to our attention. We're sorry to hear about the odor in your room and regret any discomfort it may have caused. Our team will work diligently to address this matter and ensure all of our accommodations are fresh and welcoming for our guests. We hope to have the opportunity to host you again and provide a more enjoyable experience.

Receiving a five-star rating from a valued guest like you is the highest compliment! Thank you, and we look forward to welcoming you back in the near future, Valorie.

Joel, thank you for taking the time to share your thoughts with us. We're glad you appreciated our clean property and enjoyed the complimentary breakfast. However, we must sincerely apologize for any inconvenience you experienced with the room not being ready for check-in and the lack of acknowledgment for your special occasions. We appreciate your feedback and will work with our team to enhance our service. We hope you might consider staying with us again for a more enjoyable experience.

Thank you for staying with us and sharing your high rating! We’re so glad that you enjoyed the appearance of your room, although it’s disappointing to hear that the bed wasn’t suited to your comfort preferences. Your feedback is valuable, and we'll take it into account as we work to enhance our accommodations. We can’t wait to welcome you back for an even better experience soon!

Thank you for sharing your feedback, Elizabeth. While we’re glad you enjoyed our clean property and attentive team, we’re truly sorry to hear about the incident with your car in the public parking garage by our hotel. We understand how frustrating this must have been and hope for the opportunity to show you a more pleasant and seamless experience soon.

Fletcher, we're delighted to hear that our service and cleanliness made a positive impression during your stay! Your five-star rating and kind words are greatly appreciated. We can't wait to welcome you back to the Hyatt House Charleston/Historic District for another outstanding experience soon!

Learning that your recent stay didn't entirely meet your expectations is disappointing to us. We're hopeful for the chance to demonstrate our best on your next visit, Renee.

Thank you for gifting us with your top score, Thomas! Until next time!

Thank you for the high rating, we’re glad to know your stay was enjoyable. We hope you’ll visit us again in the future, Terry!

We are grateful you shared a bit about your stay, Amber! We are thrilled our accommodations filled with the comforts and convenience of home ensured a terrific trip. We hope you will choose Hyatt House Charleston/Historic District again!

David, we're thrilled that our dedicated team and prime location made your stay enjoyable. Your top rating means a lot to us, and we can't wait to host you again at the Hyatt House Charleston/Historic District!

Learning that your visit was exceptional is very gratifying! We eagerly anticipate the honor of welcoming you back in the future, Sonnya.

Thank you for taking a moment to share your positive score, Gilles! We hope you plan to join us on your next visit to the area, so we have a chance to further impress.

We’re proud to have earned five stars on your recent visit, thank you! It would be a pleasure to welcome you back, Mika.

Thank you for your five-star rating, Christine! We hope to be your preferred property whenever your travels bring you to the area!

We deeply regret to read your experience was marred in any way. We take your feedback to heart and will be reviewing our staffing and discussing updates to ensure the high level of hospitality we strive for is met at all times. Thank you and we hope for the opportunity to gain your trust one day soon.

Thank you for the five-star rating, Samantha! We are pleased you were satisfied with all aspects of your guest experience and look forward to welcoming you back.

Knowing you had a wonderful stay is truly gratifying! Thank you, Jonathan, and we eagerly await your next visit.

Nothing pleases us more than knowing you had a great stay! Thank you, Andrew, and we hope you'll join us for another five-star experience soon!

It is disappointing to learn that your stay wasn't as ideal as it could have been, Jeffrey. We hope to see you again soon for an improved stay.

We are glad our team ensured the best expereince for you with their smiling service and attention to detail. Thank you for your positive feedback and for complimenting our beautifully pristine property. We hope to welcome you back to Hyatt House Charleston/Historic District soon!

Thank you for choosing to stay with us and for taking the time to share your thoughts. We're glad to hear that you found our hotel and its location to your liking. However, we apologize for the inconvenience caused by the noise from other rooms. We understand how important a peaceful environment is for our guests, and we are looking into ways to improve sound insulation. We appreciate your feedback, as it helps us enhance our guest experience. We hope to welcome you back and provide a more serene and comfortable stay in the future.