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Opiniones sobre Omni Orlando Resort at ChampionsGate

4 out of 5
Omni Orlando Resort at ChampionsGate
1500 Masters Blvd, Kissimmee, FL

Opiniones

8,6

Excelente

Evaluación: 10 - Excelente. 630 de 1002 opiniones" "
Evaluación: 8 - Bueno. 192 de 1002 opiniones" "
Evaluación: 6 - Aceptable. 77 de 1002 opiniones" "
Evaluación: 4 - Mediocre. 46 de 1002 opiniones" "
Evaluación: 2 - Terrible. 57 de 1002 opiniones" "

9,0/10

Limpieza

9,0/10

Personal y atención

9,0/10

Servicios

9,0/10

Estado de la propiedad e instalaciones

9,2/10

Cuidado del medio ambiente

Opiniones

4/10 Mediocre

Luis

Se hospedó 2 noches en abril de 2024
Respuesta de Omni Orlando Guest Relations el 26 abr. 2024
Thank you for taking the time to provide feedback on your recent stay. We are deeply sorry to hear that you did not have a good visit. To address these issues and gain a better understanding of your specific concerns, we kindly invite you to call our hotel and ask for our Guest Service Ambassador at your earliest convenience. We value your feedback as we continuously strive to improve. We hope to welcome you back again in the future for a second chance.

10/10 Excelente

HECTOR M. PAVON

Se hospedó 4 noches en diciembre de 2023
Respuesta de Omni Orlando Guest Relations el 2 ene. 2024
Thank you for leaving us a 5-star review. We hope to welcome you back again soon!

6/10 Aceptable

David

Dirty rooms 40 dollar resort fee for a pool
Se hospedó 4 noches en diciembre de 2023
Respuesta de Omni Orlando Guest Relations el 28 dic. 2023
Thank you for taking the time to provide feedback on your recent stay. We are deeply sorry to hear that you did not have a good visit. To address these issues and gain a better understanding of your specific concerns, we kindly invite you to call our hotel and ask for our Guest Service Ambassador at your earliest convenience. We value your feedback as we continuously strive to improve. We hope to welcome you back again in the future for a second chance.Omni Orlando Guest Relations

10/10 Excelente

Gio S.

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
We loved our stay!
Se hospedó 3 noches en septiembre de 2023
Respuesta de Omni Orlando Guest Relations el 27 sept. 2023
Dear Gio, Thank you for leaving us a 5-star review. We hope to welcome you back again soon!

10/10 Excelente

Arely

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Lo mejor
Se hospedó 2 noches en agosto de 2023
Respuesta de Omni Orlando Guest Relations el 14 ago. 2023
Dear Arely, Thank you for choosing Omni. We hope to welcome you back again soon!

10/10 Excelente

leila

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Like very much
Se hospedó 1 noche en marzo de 2023
Respuesta de Omni Orlando Resort Guest Relations el 8 mar. 2023
Dear Leila, Thank you for leaving us a 5-star review! We hope to welcome you back again soon!

10/10 Excelente

Erick

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 4 noches en agosto de 2022
Respuesta de -Omni Orlando Resort el 15 ago. 2022
Thank you for the feedback. We hope to have you back again soon!

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en julio de 2022
Respuesta de -Omni Orlando Resort el 1 ago. 2022
Thank you for the feedback! We hope to have you again soon!

8/10 Bueno

Caridad

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Las alfombras de los cuartos necesitan cambiarse
Se hospedó 3 noches en julio de 2022
Respuesta de -Omni Orlando Resort el 19 jul. 2022
Thank you for your feedback! We hope to have you back again soon!

6/10 Aceptable

Yusleydys

Viajó por negocios
Se hospedó 1 noche en enero de 2022
Respuesta de Front Office Team el 13 feb. 2022
Thank you for your review.

10/10 Excelente

Yusleydys

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en enero de 2022
Respuesta de Front Office Team el 31 ene. 2022
Thank you for your perfect score!!! We look forward to your return one day soon. Stay well!

6/10 Aceptable

Yusleydys

Viajó por negocios
Se hospedó 2 noches en diciembre de 2021
Respuesta de Omni ChampionsGate Guest Relations el 6 ene. 2022
Dear Yusleydys: We are disappointed that we didn't exceed your expectations. Please feel free to reach out to the hotel and ask for the manager on duty to provide additional feedback. Our number one priority is to provide the best possible guest experience.

8/10 Bueno

Juan

Se hospedó 1 noche en enero de 2022
Respuesta de Omni ChampionsGate Guest Relations el 10 ene. 2022
Dear Juan: Thank you for choosing to stay with Omni. We look forward to seeing you again soon!

10/10 Excelente

Tayllana

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 2 noches en diciembre de 2021
Respuesta de Omni ChampionsGate Guest Relations el 14 dic. 2021
Tayllana: Thank you for selecting Omni ChampionsGate for your stay. We look forward to your return.

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excelente
Se hospedó 2 noches en mayo de 2021
Respuesta de Omni ChampionsGate Guest Relations el 11 may. 2021
Thank you for taking the time to submit your review. We are thrilled you enjoyed your time with us and look forward to welcoming you back soon!

10/10 Excelente

Eva

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en marzo de 2021
Respuesta de Omni ChampionsGate Guest Relations el 19 mar. 2021
Dear Eva: We are happy to see you enjoyed your stay. We look forward to your return.

10/10 Excelente

Carlos

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Viaje de Negocios
Muy buena estancia.
Se hospedó 12 noches en febrero de 2021
Respuesta de Omni ChampionsGate Guest Relations el 26 feb. 2021
Dear Carlos: We are thrilled to hear you enjoyed your stay. We will look forward to your next visit.

10/10 Excelente

ARTURO

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Estuvo ya bien que regreso mañana
Se hospedó 2 noches en octubre de 2020
Respuesta de Omni ChampionsGate Guest Relations el 16 nov. 2020
Dear Arturo: Thank you so much for taking the time to submit your review. We are so happy that you enjoyed your stay and look forward to welcoming you back.

10/10 Excelente

EliasTamer, Orizaba, Mexico

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Buen servicio, muchos cuidados contra la pandemia, limpieza, Buenos restaurantes Y amenidades
Se hospedó 6 noches en agosto de 2020
Respuesta de Omni ChampionsGate Guest Relations el 17 ago. 2020
Dear EliasTamer: It's wonderful to hear that you were impressed by our good service, care against the pandemic, cleanliness, good restaurants AND amenities. We loved having you and look forward to the opportunity to welcome you back in the future.

10/10 Excelente

Yunet

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Súper, lo recomiendo.
Se hospedó 2 noches en julio de 2020
Respuesta de Michael H. el 9 jul. 2020
Grasias

10/10 Excelente

Elias, Orizaba, Mexico

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Amabilidad, limpieza, instalaciones de primera, ubicación, cuidada vs covid 19
Se hospedó 3 noches en junio de 2020
Respuesta de Omni ChampionsGate Guest Relations el 20 jul. 2020
Dear Elias: Thank you very much for taking the time to submit your 5-Star Expedia review regarding your recent stay at Omni. We are so pleased to hear that you found our staff friendly and the facilities clean and top-notch. We look forward to welcoming you back for another stay soon.

4/10 Mediocre

Jose luis

No le gustó: Limpieza, personal y atención
Villa descuidada y la última noche no hicieron aseo
Se hospedó 7 noches en diciembre de 2019
Respuesta de Kburnett el 6 ene. 2020
We are very sorry to hear about your experience and the servicing of your villa. We have shared your feedback with our team to address these concerns. Kind regards!

10/10 Excelente

Cliente verificado

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Me encanta el hotel 100% recomendable para pasar unas excelentes vacaciones
Se hospedó 1 noche en septiembre de 2019
Respuesta de kburnett el 9 sept. 2019
We value your feedback and hope you will be back with us again soon.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en agosto de 2019
Respuesta de kburnett el 26 ago. 2019
We appreciate your feedback.

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Facilidades familiares, el acceso al campo de golf de Champions gate
Se hospedó 6 noches en julio de 2019
Respuesta de kburnett el 12 jul. 2019
Thank you for choosing our resort and for sharing your travel experience.

10/10 Excelente

Jessica

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Service
Se hospedó 2 noches en abril de 2024
Respuesta de Omni Orlando Guest Relations el 29 abr. 2024
Thank you for choosing Omni. We hope to welcome you back again soon!

8/10 Bueno

lisa

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
This is a beautiful hotel. However, the large groups of cheerleading students were everywhere. The Indian wedding made a lot of noise, shouting. There is no peace and quiet anywhere. The pool area was so full we could not find a chair to sit on. The trash bins were overflowing. Towels from the previous guest were still in the bathroom.
Se hospedó 2 noches en abril de 2024
Respuesta de Omni Orlando Guest Relations el 30 abr. 2024
Thank you for taking the time to provide feedback on your recent stay. We are deeply sorry to hear that you did not have a good visit. To address these issues and gain a better understanding of your specific concerns, we kindly invite you to call our hotel and ask for our Guest Service Ambassador at your earliest convenience. We value your feedback as we continuously strive to improve. We hope to welcome you back again in the future for a second chance.

2/10 Terrible

Danny

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de Omni Orlando Guest Relations el 29 abr. 2024
Thank you for taking the time to provide feedback on your recent stay. We are deeply sorry to hear that you did not have a good visit. To address these issues and gain a better understanding of your specific concerns, we kindly invite you to call our hotel and ask for our Guest Service Ambassador at your earliest convenience. We value your feedback as we continuously strive to improve. We hope to welcome you back again in the future for a second chance.

10/10 Excelente

Maria

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Property is unique due to the location and very accesible to restaurants. The property needs some renovations in the rooms. Overall is a good stay. I was there for a work conference.
Se hospedó 2 noches en abril de 2024
Respuesta de Omni Orlando Guest Relations el 26 abr. 2024
Thank you for taking the time to leave your review. We are glad to see you enjoyed your stay with us, but always strive for a 5-star experience. We welcome your feedback to improve. At your earliest convenience, please call the hotel directly and ask to speak with our Guest Service Ambassador. We hope to welcome you back again soon.

8/10 Bueno

Christopher, Milford

Viajó por negocios
Le gustó: Limpieza, personal y atención
Overall not a bad stay. Staff were accommodating despite having to check in manually. This is not something they could have predicted but dealt with it fairly well.
Se hospedó 1 noche en abril de 2024
Respuesta de Omni Orlando Guest Relations el 26 abr. 2024
Thank you for taking the time to leave your review. We are glad to see you enjoyed your stay with us, but always strive for a 5-star experience. We welcome your feedback to improve. At your earliest convenience, please call the hotel directly and ask to speak with our Guest Service Ambassador. We hope to welcome you back again soon.

10/10 Excelente

Cristian

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Na
Se hospedó 2 noches en abril de 2024
Respuesta de Omni Orlando Guest Relations el 18 abr. 2024
Thank you for leaving us a 5-star review. We hope to welcome you back again soon!

10/10 Excelente

Frank

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de Omni Orlando Guest Relations el 16 abr. 2024
Thank you for choosing Omni. We hope to welcome you back again soon!

10/10 Excelente

Elena

Viajó con su pareja, Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The amenities were excellent. Would definitely recommend
Se hospedó 1 noche en abril de 2024
Respuesta de Omni Orlando Guest Relations el 15 abr. 2024
Thank you for leaving us a 5-star review. We hope to welcome you back again soon!

10/10 Excelente

Randi

Le gustó: Limpieza
Se hospedó 1 noche en abril de 2024
Respuesta de Omni Orlando Guest Relations el 15 abr. 2024
Thank you for leaving us a 5-star review. We hope to welcome you back again soon!

8/10 Bueno

Deepak

Se hospedó 3 noches en abril de 2024
Respuesta de Omni Orlando Guest Relations el 3 may. 2024
Thank you for taking the time to leave your review. We are glad to see you enjoyed your stay with us, but always strive for a 5-star experience. We welcome your feedback to improve. At your earliest convenience, please call the hotel directly and ask to speak with our Guest Service Ambassador. We hope to welcome you back again soon.

2/10 Terrible

Cindy

Viajó con su familia
Le gustó: Servicios, estado de la propiedad e instalaciones
No le gustó: Limpieza, personal y atención
Very inflexible. Not good service
Se hospedó 1 noche en marzo de 2024
Respuesta de Omni Orlando Guest Relations el 8 abr. 2024
Thank you for taking the time to provide feedback on your recent stay. We are deeply sorry to hear that you did not have a good visit. To address these issues and gain a better understanding of your specific concerns, we kindly invite you to call our hotel and ask for our Guest Service Ambassador at your earliest convenience. We value your feedback as we continuously strive to improve. We hope to welcome you back again in the future for a second chance.

10/10 Excelente

javier

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great place
Se hospedó 1 noche en abril de 2024
Respuesta de Omni Orlando Guest Relations el 8 abr. 2024
Thank you for choosing Omni. We hope to welcome you back again soon!

10/10 Excelente

Hossein

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
D
Se hospedó 1 noche en marzo de 2024
Respuesta de Omni Orlando Guest Relations el 8 abr. 2024
Thank you for choosing Omni. We hope to welcome you back again soon!

10/10 Excelente

Donna

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
No le gustó: Personal y atención
What I must say about this property is that not all the staff was as rude as the property manager on duty. I was there for my 15 year old son birthday and we booked two rooms. We enjoyed the resort and asked for a late check out and was told By the on duty manager that she could give us 1/2 hour more and we could stay at golf course etc … and when she found out someone had given us an extra hour she expressed her displeasure with that granted request by verbalizing such in front of me. She said “I will deal with them, because we have a full day etc” despite what’s going on Madam …. the customer who has booked a very expensive stay at your facility does not want to her that. We did have an Awesome employee with blonde short hair over by the golf courses who was awesome and made up as best as she could for her manager on duty abrupt rudeness. I probably would not book again because of this manager.
Respuesta de Omni Orlando Guest Relations el 11 abr. 2024
Thank you for sharing your experience with us. We're sorry to hear about your disappointment with the service provided by our property manager. We strive to provide exceptional service to all our guests, and we apologize for any inconvenience caused. Please feel free to call the hotel directly and ask to speak with our Front Office Manager so we can address your concerns directly. We appreciate your feedback and hope to have the opportunity to welcome you back in the future.

10/10 Excelente

Lindsey

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en febrero de 2024
Respuesta de Omni Orlando Guest Relations el 4 abr. 2024
Thank you for leaving us a 5-star review. We hope to welcome you back again soon!

10/10 Excelente

Denise

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The Lazy River was a big hit with our grandson and the main reason we chose this hotel. He also loved the slide and the pool in general. We enjoyed the room and the food as well. It was a great time!
Se hospedó 3 noches en marzo de 2024
Respuesta de Omni Orlando Guest Relations el 8 abr. 2024
Delighted to hear your grandson enjoyed the Lazy River and slide! We're glad you all had a great time with us. Looking forward to your next visit!

10/10 Excelente

Armando

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024
Respuesta de Omni Orlando Guest Relations el 27 mar. 2024
Thank you for choosing Omni. We hope to welcome you back again soon!

10/10 Excelente

Erin

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The perfect hotel for a staycation with the best pool areas and dining outlets.
Se hospedó 1 noche en marzo de 2024
Respuesta de Omni Orlando Guest Relations el 19 mar. 2024
Thank you for leaving us a 5-star review. We hope to welcome you back again soon!Omni Orlando Guest Relations

10/10 Excelente

Jennifer

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
We enjoyed our stay. A friendly and accommodating staff.
Se hospedó 3 noches en marzo de 2024
Respuesta de Omni Orlando Guest Relations el 19 mar. 2024
Thank you for leaving us a 5-star review. We hope to welcome you back again soon!Omni Orlando Guest Relations

10/10 Excelente

Elsie

Viajó con su pareja, Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I’m a local and I also have a few short term rentals so we know the industry. Which that being said, Omni is our favorite hotel in Orlando. The pools, the property and the welcoming and hospitable staff warrant comebacks. The rooms are always clean. The gentle up-sell text messages for upgrades like add on nights or later check outs are smart and noninvasive. The all you can eat breakfast at Traverty located downstairs in hotel is fantastic with their delicious options. We come here every weekend for a night or two.
Se hospedó 1 noche en marzo de 2024
Respuesta de Omni Orlando Guest Relations el 18 mar. 2024
Thank you for your kind words! We're honored to be your top choice in Orlando. We appreciate your compliments on our amenities, staff, and room cleanliness. Looking forward to your next visit!

10/10 Excelente

Havilla

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Good
Se hospedó 2 noches en marzo de 2024
Respuesta de Omni Orlando Guest Relations el 18 mar. 2024
Thank you for leaving us a 5-star review. We hope to welcome you back again soon!

10/10 Excelente

Aline

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024
Respuesta de Omni Orlando Guest Relations el 18 mar. 2024
Thank you for choosing Omni. We hope to welcome you back again soon!

10/10 Excelente

Keith

Le gustó: Personal y atención
Se hospedó 1 noche en marzo de 2024
Respuesta de Omni Orlando Guest Relations el 18 mar. 2024
Thank you for leaving us a 5-star review. We hope to welcome you back again soon!

10/10 Excelente

FILIPE, Saint Jean

Se hospedó 3 noches en febrero de 2024
Respuesta de Omni Orlando Guest Relations el 29 feb. 2024
Thank you for leaving us a 5-star review. We hope to welcome you back again soon!

10/10 Excelente

James E

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great service! Our favorite resort in Orlando.
Se hospedó 2 noches en febrero de 2024
Respuesta de Omni Orlando Guest Relations el 27 feb. 2024
Thank you for the fantastic review! We're thrilled to be your favorite resort in Orlando. Looking forward to welcoming you back soon for more memorable experiences!