Hoteles cerca de Centro comercial de West Orchards en Birmingham

"Spacious and clean rooms. Handing over rooms upon arrival could be more efficient, taking into account that if a client arrives early, it is usually because they have been traveling very early. Good breakfast although the replenishment when a product was finished"

"Reservé 3 habitaciones para mi familia en una única transacción, por lo tanto se supone que las tres habitaciones eran iguales, misma cantidad de personas, el desayuno incluido, idéntico. La primera sorpresa fue que 2 eran contiguas pero la otra, la nuestra, estaba en otra planta, no es ningún problema pero nos extrañó. Sí que nos chocó que no funcionaba el radiador y no había ningún aviso de que pasaba esto, nos volvimos locos mirando si era culpa nuestra y si había algún interruptor o algo,...

"Unexpected damage deposit required. Check in process and access to the property was not obvious. Room was ok. Old instant coffee was not good, I had to get coffee bags from a local gas station instead. Location is a ~10 minutes walk from a handful of restaurant places."

"Lo único bueno del hotel es su situación en el centro de Coventry. El mobiliario del hotel es el mismo de cuando lo inauguraron."

"The room was a good size with a bath. Only 1 pillow each which was very flat so the next day I asked at reception if I could have another two pillows to be told no they only have enough for two pillows in each room so I said I’m sure not every room is booked out can you please sort 2 pillows she said she will have a word with housekeeping and get them sent up. They never turned up. Also I only drink tapwater with a lot of ice my husband drinks Coke with no ice. I asked for a pint glass with...

"DO NOT STAY HERE. I had booked this property a week in advance and on the day i was told there was no room for me as they did not block out the bookings when they were fully booked. They claimed they had sent a message on the portal “hours in advance” However, prior to my arrival there was no message or attempt to contact myself to let me know that the property was already booked up. Thos is quite dangerous considering i am a young female travelling to a coty i do not know in the dark. I am yet...

"Communication regarding check-in was awful. Room was really cold when I got in. Couldn't lock door at first, had to mess about freeing rhe lock (should not be my job!!) No towels or soap available. No hot water on tap. No tea/coffee making facility, although there was a kettle so at least I could get some hot water, but no cups/mugs. Went down into what I'd believed was a communal lounge & kitchen to be told by a chap who was sleeping in the lounge that it is a private room (No lock on...

"Regina was an absolute star wonderfully sunny disposition. Helpful about where to eat. Rooms are spacious and ensuite too. Breakfast is self serve continental with a good choice, however, you can cook your own in the kitchen which has all amenities. Plenty room for parking. Big lounge room. Door leads.from Breakfast.l room out to the garden which is well maintained. Squirrels, ducks,coots and.other garden birds can be seen. A very nice place.to stay, quiet and relaxing."

"Room was clean and nicely presented. There is significant building work taking place so restaurant not open (which they did pre-warn me about,), and skeleton staff. However, the staff were super helpful and friendly. Everything closes at 8pm ( bar, front gates etc) so not a place to stay if you are looking to relax of an evening outside of your room. "

"It's a pretty setting and the room was clean. They seemd a little short staffed and, although the food was good, the tables were dirty and (bizarrely) the host told us the half empty restuarant was 'fully booked'. When we saw many empty tables, we asked the bar tender if it would be possible to order food and he was happy to oblige! Also, the lighting in our room was broken, the only way to have light was to keep the harsh overhead light on. The receptionist promised to send a service person but...

"I stayed here for a party and booked a room. The staff are helpful and friendly... the only downside is I couldn't find the remote, so I should have asked! But a lovely stay all in all! X"