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Opiniones sobre Peppermill Empress Inn

2 out of 5
Peppermill Empress Inn
1233 Alder Street, Centralia, WA

Opiniones

8,0

Muy bueno

Evaluación: 10 - Excelente. 352 de 1000 opiniones" "
Evaluación: 8 - Bueno. 393 de 1000 opiniones" "
Evaluación: 6 - Aceptable. 153 de 1000 opiniones" "
Evaluación: 4 - Mediocre. 72 de 1000 opiniones" "
Evaluación: 2 - Terrible. 30 de 1000 opiniones" "

8,6/10

Limpieza

8,8/10

Personal y atención

7,4/10

Servicios

7,8/10

Estado de la propiedad e instalaciones

7,6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Pedro

Se hospedó 1 noche en noviembre de 2022

10/10 Excelente

Erik

Se hospedó 4 noches en septiembre de 2022
Respuesta de Front Desk el 8 sept. 2022
Thank you for your great feedback, we are happy to hear your stay at Peppermill Empress Inn was enjoyable. We look forward to seeing you again.

10/10 Excelente

Zaritza, Auburn

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Good
Se hospedó 1 noche en enero de 2022
Respuesta de Front Desk el 11 ene. 2022
Thank you so much for your feedback, We appreciate you! We hope to see you again soon.

8/10 Bueno

Andy

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
😃😃😃😃
Se hospedó 1 noche en agosto de 2021
Respuesta de Front Desk el 18 sept. 2021
Thank you so much for your feedback, We appreciate you! We hope to see you again soon.

8/10 Bueno

Mercedes

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
No le gustó: Comodidad de la habitación
La habitacion tiene de todo. Pero muy pequeña numero 115. Llegamos a las 19 y hacia mucho calor no habia aire acondicionado solo un ventilador. Resto todo correcto.
Se hospedó 1 noche en agosto de 2017

8/10 Bueno

Lea

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
was a short stay while at a youth basketball tournament, reasonably priced, lots of places to go to eat and shop as well.
Se hospedó 1 noche en mayo de 2024
Respuesta de Front Desk el 16 may. 2024
Thank you for your great feedback, we are happy to hear your stay at Peppermill Empress Inn was enjoyable. We look forward to seeing you again.

4/10 Mediocre

Shawn

Viajó por negocios, Viajó con su familia
No le gustó: Limpieza, personal y atención, servicios
The young person was rude and unpleasant when i requested a different room Upon checking out the office person was pleasant and sinseer
Se hospedó 1 noche en mayo de 2024
Respuesta de Front Desk el 14 may. 2024
Thank you for your feedback. It is through our guests' input we can make things better. We appreciate you taking the time to voice your concerns. Please accept our apologies for any inconvenience and misunderstanding during your stay.

10/10 Excelente

Jeremy

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great stay near everything. All staff was an Allstar team. Breakfast was great and clean. Would come back.
Se hospedó 4 noches en abril de 2024
Respuesta de Front Desk el 10 may. 2024
Thank you for sharing your experience at Peppermill Empress Inn. We are so glad you enjoyed your stay at our hotel. We hope to see you soon.

6/10 Aceptable

Steve, Grants Pass

Viajó con su familia
No le gustó: Servicios, estado de la propiedad e instalaciones
Very much like a Motel 6. So close to the freeway we heard it all night. Not impressed.
Se hospedó 1 noche en mayo de 2024
Respuesta de Front Desk el 14 may. 2024
Thank you for your feedback. It is through our guests' input we can make things better. We appreciate you taking the time to voice your concerns. Please accept our apologies for any inconvenience and misunderstanding during your stay.

10/10 Excelente

Rebecca, Woodinville

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Clean basic hotel for a great price
Se hospedó 2 noches en mayo de 2024
Respuesta de Front Desk el 10 may. 2024
Thank you so much for your feedback, We appreciate you! We hope to see you again soon.

6/10 Aceptable

Jean

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios
It's an old property that needs some updating. We had a very large room that had everything we needed. The bed was a bit lumpy. Breakfast was outstanding and the eating area was immaculate. Staff were friendly. The lobby needs new furniture and decor.
Se hospedó 1 noche en mayo de 2024
Respuesta de Front Desk el 8 may. 2024
Thank you for your detailed review. We sincerely apologize that your visit fell below your expectations. Rest assured we will speak with all appropriate personnel to discuss this matter. We will be using this as a tool to improve.

4/10 Mediocre

Delia

Viajó con su familia
Le gustó: Limpieza
The beds were really loud and uncomfortable. Just moving from one side to another I was worried I would wake my daughter up.
Se hospedó 2 noches en mayo de 2024
Respuesta de Front Desk el 7 may. 2024
Thank you for your feedback. It is through our guests' input we can make things better. We appreciate you taking the time to voice your concerns. Please accept our apologies for any inconvenience and misunderstanding during your stay.

10/10 Excelente

Brenda

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Staff very good. Easy check in Room spacious and clean and quiet Parking convenient
Se hospedó 1 noche en mayo de 2024
Respuesta de Front Desk el 7 may. 2024
Thank you for your great feedback, we are happy to hear your stay at Peppermill Empress Inn was enjoyable. We look forward to seeing you again.

8/10 Bueno

Jesse

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios
Great place for a weekend of sports at the HUB. Decent rooms, close to everything. I will stay there again.
Se hospedó 2 noches en mayo de 2024
Respuesta de Front Desk el 7 may. 2024
Thank you for your great feedback, we are happy to hear your stay at Peppermill Empress Inn was enjoyable. We look forward to seeing you again.

10/10 Excelente

Li

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en mayo de 2024
Respuesta de Front Desk el 8 may. 2024
Thank you so much for your feedback, We appreciate you! We hope to see you again soon.

8/10 Bueno

Michelle

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en mayo de 2024
Respuesta de Front Desk el 7 may. 2024
Thank you so much for your feedback, We appreciate you! We hope to see you again soon.

4/10 Mediocre

Nicole

Le gustó: Personal y atención
No le gustó: Estado de la propiedad e instalaciones
Na
Se hospedó 1 noche en abril de 2024
Respuesta de Front Desk el 2 may. 2024
Thank you for your feedback. It is through our guests' input we can make things better. We appreciate you taking the time to voice your concerns. Please accept our apologies for any inconvenience and misunderstanding during your stay.

2/10 Terrible

Barry

Se hospedó 1 noche en abril de 2024

8/10 Bueno

Nicole

Se hospedó 1 noche en abril de 2024

8/10 Bueno

Joni

Le gustó: Limpieza
Se hospedó 1 noche en abril de 2024
Respuesta de Front Desk el 29 abr. 2024
Thank you so much for your feedback, We appreciate you! We hope to see you again soon.

10/10 Excelente

Beth

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Everyone was helpful and a pleasure to talk with.
Se hospedó 1 noche en abril de 2024
Respuesta de Front Desk el 16 abr. 2024
Thank you for your great feedback, we are happy to hear your stay at Peppermill Empress Inn was enjoyable. We look forward to seeing you again.

8/10 Bueno

Christina

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The room was really large and had a table and desk for eating and working. The breakfast had an amazing selection and convenient hours. The staff was helpful and efficient. I was very pleased overall.
Se hospedó 1 noche en abril de 2024
Respuesta de Front Desk el 12 abr. 2024
Thank you for your great feedback, we are happy to hear your stay at Peppermill Empress Inn was enjoyable. We look forward to seeing you again.

8/10 Bueno

Barak, redmond

Se hospedó 2 noches en abril de 2024
Respuesta de Front Desk el 29 abr. 2024
Thank you so much for your feedback, We appreciate you! We hope to see you again soon.

10/10 Excelente

kris

Se hospedó 2 noches en abril de 2024
Respuesta de Front Desk el 29 abr. 2024
Thank you so much for your feedback, We appreciate you! We hope to see you again soon.

8/10 Bueno

William

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice place to stay
Se hospedó 2 noches en abril de 2024
Respuesta de Front Desk el 11 abr. 2024
Thank you for sharing your experience at Peppermill Empress Inn. We are so glad you enjoyed your stay at our hotel. We hope to see you soon.

8/10 Bueno

Hung-Yu

Viajó con su pareja, Viajó con mascotas
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It was good value for the money spent. The room was clean and parking was easy. The restaurant across the street was tasty. It got the job done.
Se hospedó 1 noche en marzo de 2024
Respuesta de Front Desk el 7 abr. 2024
Thank you for sharing your experience at Peppermill Empress Inn. We are so glad you enjoyed your stay at our hotel. We hope to see you soon.

10/10 Excelente

dayuan

Le gustó: Estado de la propiedad e instalaciones
Clean and quiet and the staff are nice . Love it.
Se hospedó 1 noche en abril de 2024
Respuesta de Front Desk el 7 abr. 2024
Thank you for your great feedback, we are happy to hear your stay at Peppermill Empress Inn was enjoyable. We look forward to seeing you again.

8/10 Bueno

Janaya

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The continental breakfast was great - far exceeded expectations.
Se hospedó 1 noche en marzo de 2024
Respuesta de Front Desk el 6 abr. 2024
Thank you for your great feedback, we are happy to hear your stay at Peppermill Empress Inn was enjoyable. We look forward to seeing you again.

6/10 Aceptable

Terry

Le gustó: Limpieza
Se hospedó 3 noches en marzo de 2024
Respuesta de Front Desk el 7 abr. 2024
Thank you so much for your feedback, We appreciate you! We hope to see you again soon.

8/10 Bueno

Cara

Viajó con su familia y niños pequeños, Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great for an overnight pit stop on our way. Good breakfast, big clean room. Didn't really enjoy the tiny bathroom arrangement, but overall a good experience.
Se hospedó 1 noche en marzo de 2024
Respuesta de Front Desk el 2 abr. 2024
Thank you so much for your feedback, We appreciate you! We hope to see you again soon.

10/10 Excelente

Susan

Se hospedó 1 noche en marzo de 2024
Respuesta de Front Desk el 20 abr. 2024
Thank you so much for your feedback, We appreciate you! We hope to see you again soon.

8/10 Bueno

Patrice

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en marzo de 2024
Respuesta de Front Desk el 26 mar. 2024
Thank you so much for your feedback, We appreciate you! We hope to see you again soon.

8/10 Bueno

heidi

Viajó por negocios, Viajó con mascotas, Viajó en grupo
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
The staff and facility were awesome. Friendly, helpful and efficient. The breakfast was good, and the hotel was quite full, but they handled the people without any problems (there was a wrestling tournament on and there were a lot of young people around and hungry and I never saw the breakfast area empty of food) The only negative I saw was a homeless encampment right across the street which made me a bit unsure of walking my dog alone after dark, but that is not the hotels problem of course. All in all, a very positive experience.
Se hospedó 2 noches en marzo de 2024
Respuesta de Front Desk el 25 mar. 2024
Thank you for sharing your experience at Peppermill Empress Inn. We are so glad you enjoyed your stay at our hotel. We hope to see you soon.

10/10 Excelente

Ashley, Eugene

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
I honestly loved how friendly and the welcoming they were.
Se hospedó 2 noches en marzo de 2024
Respuesta de Front Desk el 19 mar. 2024
Thank you for sharing your experience at Peppermill Empress Inn. We are so glad you enjoyed your stay at our hotel. We hope to see you soon.

8/10 Bueno

Anne

Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024
Respuesta de Front Desk el 19 mar. 2024
Thank you so much for your feedback, We appreciate you! We hope to see you again soon.

10/10 Excelente

james, nine mile falls

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
easy access clean and asatisfactory bed.
Se hospedó 1 noche en marzo de 2024
Respuesta de Front Desk el 17 mar. 2024
Thank you so much for your feedback, We appreciate you! We hope to see you again soon.

8/10 Bueno

Jacob

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024
Respuesta de Front Desk el 15 mar. 2024
Thank you so much for your feedback, We appreciate you! We hope to see you again soon.

6/10 Aceptable

Morgan

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios
No le gustó: Estado de la propiedad e instalaciones
Place was clean and staff were amazing. Internet went down multiple times so not TV, called front staff and they tried to fix it. The bed was VERY noisy and room needs updating. Temp was hard to control with the loose knob on window unit. Breakfast was better then some, lots of variety.
Se hospedó 2 noches en marzo de 2024
Respuesta de Front Desk el 12 mar. 2024
Thank you for your feedback. It is through our guests' input we can make things better. We appreciate you taking the time to voice your concerns. Please accept our apologies for any inconvenience and misunderstanding during your stay.

10/10 Excelente

Robert

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It was a nice hotel and quiet too. It was convenient to the freeways and had adequate parking. Breakfast was nice and offered from 6:30 to 9:30 for early or late risers.
Se hospedó 1 noche en marzo de 2024
Respuesta de Front Desk el 12 mar. 2024
Thank you for your great feedback, we are happy to hear your stay at Peppermill Empress Inn was enjoyable. We look forward to seeing you again.

8/10 Bueno

Sarah

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en marzo de 2024
Respuesta de Front Desk el 12 mar. 2024
Thank you so much for your feedback, We appreciate you! We hope to see you again soon.

10/10 Excelente

Monica

Viajó con su familia y niños pequeños, Viajó con su familia
Great for what we needed. Refrigerator, microwave, lean and close to sport hub
Se hospedó 2 noches en marzo de 2024
Respuesta de Front Desk el 5 mar. 2024
Thank you for your great feedback, we are happy to hear your stay at Peppermill Empress Inn was enjoyable. We look forward to seeing you again.

6/10 Aceptable

Margaret

Viajó con su pareja, Viajó con su familia
Booked a king room and when checked I was a queen but they switched it for me
Se hospedó 1 noche en marzo de 2024
Respuesta de Front Desk el 2 mar. 2024
Hi Margaret, I'm glad we were able to accommodate your room change. Thank you for the feedback!

10/10 Excelente

Carolyn

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The staff was friendly and helpful
Se hospedó 1 noche en febrero de 2024
Respuesta de Front Desk el 29 feb. 2024
Thank you for your great feedback, we are happy to hear your stay at Peppermill Empress Inn was enjoyable. We look forward to seeing you again.

10/10 Excelente

Steven, Nehalem

Le gustó: Personal y atención, estado de la propiedad e instalaciones
Quiet
Se hospedó 1 noche en febrero de 2024
Respuesta de Front Desk el 29 feb. 2024
Thank you so much for your feedback, We appreciate you! We hope to see you again soon.

6/10 Aceptable

Stacy, Brea

Viajó con su familia y niños pequeños
It was a fine place to sleep, although the beds made a lot of noise, even when my 6- year-old rolled over.
Se hospedó 1 noche en febrero de 2024
Respuesta de Front Desk el 27 feb. 2024
Thank you so much for your feedback, We appreciate you! We hope to see you again soon.

6/10 Aceptable

Brittney

Viajó con su pareja
No le gustó: Servicios
The room was okay. Price wasnt bad. But the area around the hotel is soooo scary. Wont stay here again until i feel safe parking in the parking lot or even walking outside. Ick.
Se hospedó 1 noche en febrero de 2024
Respuesta de Front Desk el 27 feb. 2024
Thank you for your feedback. It is through our guests' input we can make things better. We appreciate you taking the time to voice your concerns. Please accept our apologies for any inconvenience and misunderstanding during your stay.

10/10 Excelente

Douglas

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
No le gustó: Servicios
Free breakfast, very clean, excellent staff.
Se hospedó 1 noche en febrero de 2024
Respuesta de Front Desk el 27 feb. 2024
Thank you for your great feedback, we are happy to hear your stay at Peppermill Empress Inn was enjoyable. We look forward to seeing you again.

6/10 Aceptable

Randall

Viajó con su pareja
Le gustó: Limpieza, personal y atención
No le gustó: Servicios
The bed was flat and small. The shower was broken, and the microwave would not work. We had 3 small pillows on the bed and the toilet clogged when flushing.
Se hospedó 1 noche en febrero de 2024
Respuesta de Front Desk el 27 feb. 2024
Thank you for offering your perspective and observations while staying at Peppermill Empress Inn. We are saddened to hear that our hotel did not exceed your expectations. We take our guests feedback very seriously and we will be making sure management is aware of the issue. It is our hope that, during your next visit, we will have the opportunity to restore your faith in our hotel.

8/10 Bueno

Deanna

Se hospedó 2 noches en febrero de 2024
Respuesta de Front Desk el 23 feb. 2024
Thank you so much for your feedback, We appreciate you! We hope to see you again soon.

8/10 Bueno

Robert

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The trailer park near the hotel is less than desirable.
Se hospedó 2 noches en febrero de 2024
Respuesta de Front Desk el 23 feb. 2024
Thank you for your feedback. It is through our guests' input we can make things better. We appreciate you taking the time to voice your concerns. Please accept our apologies for any inconvenience and misunderstanding during your stay.