10/10
Knowing we'll be staying for a while, Ms Paige Klein had reached out to us to ask what they could do to make our stay comfortable. They accommodated our request.
Housekeeping - I noticed that when housekeeping made our beds, the pillows and sheets that were going to be re-used were never put on the floor before it's returned to the bed. I've seen other hotel housekeeping do that (put sheets on the floor). Element's housekeeping is very hygienic. Kudos to them.
Breakfast and front desk staff are very friendly. They even followed up on some issues we reported.
Maintenance response to issues reported was very prompt.
Carlota
Se hospedó 15 noches en junio de 2025