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Opiniones sobre Bel Jou Hotel – Adults Only – All Inclusive

3.5 out of 5
Bel Jou Hotel – Adults Only – All Inclusive
La Pansee, Castries

Opiniones

8,8

Excelente

Evaluación: 10 - Excelente. 164 de 269 opiniones" "
Evaluación: 8 - Bueno. 63 de 269 opiniones" "
Evaluación: 6 - Aceptable. 27 de 269 opiniones" "
Evaluación: 4 - Mediocre. 12 de 269 opiniones" "
Evaluación: 2 - Terrible. 3 de 269 opiniones" "

9,2/10

Limpieza

9,4/10

Personal y atención

8,4/10

Servicios

8,8/10

Estado de la propiedad e instalaciones

8,6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Naresh

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Lovely hotel with 2 pools and an amazing view where you can catch the sunset from your room or the rooftop area. Excellent service and staff who are always on hand to get you a drink. Food availabile throughout the day with 3 buffet meals and snacks available. Location however isnt the best. The hotel is based on a high hill so cannot walk around the area easily, therefore taxis mostly required. However the hotel does provide complimentary shuttles to the beach and Castries town.
Se hospedó 6 noches en mayo de 2024

6/10 Aceptable

Tara

Viajó con su pareja
Le gustó: Personal y atención
First, the majority of the staff were very kind and tried to help. But otherwise it was not a good experience. We only stayed one night luckily. But the area itself is not nice, the parking area looks like a run down motel. The rooms are small, they do not provide any drinks, not even water in the mini fridge but left a sheet out where you can purchase drinks for your fridge which i found odd for an all inclusive. The snack bar and bar have odd hours and only appeared open mid day, the coffee shop doesnt open until 10am. The pools are only open 8am-6pm. We went to the rooftop bar at 8pm and no one was around to take our order, it opens at 6pm. At 2:45am our room door randomly flew open and we didnt notice until around 4am so i woke up with multiple bug bites, not to mention its a huge safety and security issue. We had to lift the toilet cover to get it to flush and in the morning there were hundreds of ants inside. Overall not what you'd expect of an all inclusive .
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Taylor

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
This property was amazing! The staff was so kind, friendly and helpful. The food was delicious, property was beautiful and the on site activities were fun. Would recommend 10/10 and would return in the future
Se hospedó 4 noches en abril de 2024

10/10 Excelente

Joselle

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
.
Se hospedó 6 noches en abril de 2024

10/10 Excelente

Diane

Se hospedó 6 noches en abril de 2024

10/10 Excelente

Aime

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The staff at Bel Jou Hotel are the epitome of hospitality and professionalism. From the moment I arrived, I was greeted with genuine warmth and kindness that made me feel instantly at home. Throughout my stay, every member of the team went above and beyond to ensure that my experience was nothing short of exceptional. Whether it was offering personalized recommendations for local attractions, attending to my needs with promptness and efficiency, or simply sharing a friendly conversation, their dedication to guest satisfaction was truly remarkable. Their passion for their work shines through in every interaction, creating a welcoming and inclusive atmosphere that sets Bel Jou apart. I am incredibly grateful for the outstanding service and genuine care provided by the staff, making my stay truly unforgettable.
Se hospedó 5 noches en abril de 2024

10/10 Excelente

sarah

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The staff was AMAZING! The food was excellent! Beautiful property, close to the beach!
Se hospedó 5 noches en abril de 2024

10/10 Excelente

Lidia

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Staff were very friendly and accommodating to our every need. Great view from our ocean view room. Overall very pleasant stay.
Se hospedó 5 noches en abril de 2024

10/10 Excelente

Daniel

Se hospedó 2 noches en febrero de 2024

10/10 Excelente

Marian

Viajó con su familia, Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The staffs were friendly,helpful and accommodating…food were exceptional…overall a wonderful place to have a vacation.
Se hospedó 4 noches en abril de 2024

8/10 Bueno

Orlando

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The food was exceptional, bouffe style i enjoy it alot.
Se hospedó 5 noches en abril de 2024

10/10 Excelente

Ronnie

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Staff, service, food was excellent.
Se hospedó 5 noches en marzo de 2024

6/10 Aceptable

Keith

Le gustó: Limpieza, estado de la propiedad e instalaciones
No le gustó: Personal y atención
Very nice place to relax. Clean and safe. Food and food options were above average, not fantastic. Front desk and attendants were wonderful and the entertainment was pretty darn good, but not loud enough to keep me awake when I didn’t want to be there. My big issue was the food service, from the person greeting you to the attendants/servers, very poor attitudes and attention. Weighs on you if you eat three meals a day for over a week. I would recommend.
Se hospedó 9 noches en marzo de 2024

8/10 Bueno

Theodore

Se hospedó 4 noches en abril de 2024

10/10 Excelente

Jennifer Lauren

Se hospedó 3 noches en marzo de 2024

8/10 Bueno

Latrice

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
I would definitely go back to Bel Jou. The property was clean and the staff were friendly. My husband and I absolutely loved the food. However, I wish there were more dining options especially fine dining. Overall the stay was great!!!
Se hospedó 3 noches en febrero de 2024

10/10 Excelente

Myron

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The entire staff is par excellent. I’ve stayed at nanny places but Bel Jou staff is by far the best overall!!! Leo, Taysia, Cyprian, Dean, Princess, Brendan Kidada, 😌 and others I can’t pronounce their names but stand out tremendously with their care and personality Activities were outstanding and the director made it even better Jeffery with the G😂. Miss them all like family already
Se hospedó 6 noches en febrero de 2024

10/10 Excelente

Hans, Brooklyn

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The service was excellent, friendly staff.
Se hospedó 5 noches en febrero de 2024

10/10 Excelente

James Madison

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Beautiful views. The music and shows were entertaining and fun. The grounds were kept up nicely. The coffee was great. The food was delicious. The staff members were kind, helpful, and seemed genuinely interested in our comfort.
Se hospedó 3 noches en febrero de 2024

8/10 Bueno

candice

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
No le gustó: Servicios
The property is nice. However is extremely quite - no carribean sounds during the day, no real activity except 9pm live music or DJ. You have to pay for bottled water- no mini bar in rooms. Its good for Relaxing. But if you dont like super white places this is not the place for you. the staff are very accommodating and the food is great at the hummingbird restaurant
Se hospedó 4 noches en febrero de 2024

10/10 Excelente

Phillip

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
An excellent place to stay in St. Lucia if you are looking for a quiet adults only all inclusive resort. Staff were very friendly and helpful and the food was amazing and the facility extremely cleanly. The views all around were spectacular. We love it there and will definitely be returning ! ♥️
Se hospedó 8 noches en febrero de 2024

8/10 Bueno

Samie

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This hotel was nice overall except for the spa. Some money went missing from my wallet when I was getting a massage at the spa.
Se hospedó 5 noches en noviembre de 2023

10/10 Excelente

edward

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Fabulous food and a very restful environment. A shuttle or long walk to the beach but very clean pools at the Hotel. Many activities and entertainment as well.
Se hospedó 7 noches en enero de 2024

10/10 Excelente

Nicole Lynn

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We loved our time at the bel jou! They treated us very nice, had lots of fun things to do every night! The food was very good, lots of options! They shuttle you to the beach and it’s a nice beach. The only downside was our room smelt really musty. We should have said something but we assumed that’s normal for the moistness in the area.
Se hospedó 7 noches en enero de 2024

8/10 Bueno

Howard

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Front of house / welcome desk were friendly and attentive. Restaurant staff were a bit slow and not as inviting. Nice hotel and view.
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Laura, Hinesville

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 6 noches en enero de 2024

10/10 Excelente

Ronald Frank-Vincent

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 5 noches en enero de 2024

6/10 Aceptable

Colleen

Viajó con su pareja
Le gustó: Personal y atención
Se hospedó 12 noches en enero de 2024

10/10 Excelente

Fiona

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
My only suggestion would be that the mattress is not comfortable and the day beds by the pool could use a little more comfort. Or maybe even a curtain/side shelter around the bed for the rain. It’s too bad about the mattress as my back was in pain after a few nights. Otherwise the staff are amazing! The food is amazing and the peace and quiet was also much appreciated!
Se hospedó 7 noches en enero de 2024

6/10 Aceptable

Chanel

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones

10/10 Excelente

Catherine

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I stayed at the Bel Jou Hotel in Jan 2024 and thoroughly enjoyed my 8 days there. I liked that the property is small (75 rooms), adults-only, and quiet (not a party place) - perfect for me. I also loved the daily activities like yoga - although they were held only on a couple of days during my stay. While not on the beach, the property has two pools, beautifully lush grounds, and a gorgeous view of the sea and Castries. The staff were exemplary, from the front desk (thanks Stasia!) to the restaurant servers to the cleaners and the shuttle bus driver. As a solo guest, I felt totally comfortable at Bel Jou, and would recommend it to anyone wanting a quiet, relaxing vacation.
Se hospedó 9 noches en enero de 2024

4/10 Mediocre

Heather

No le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 5 noches en diciembre de 2023

8/10 Bueno

Joycelyn

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very quiet secluded cozy spot. Just what I was looking for. However PLEASE PACK INSECT REPELLENT for mosquitoes and get resort towels early. They go quickly. I'd love for the property to invest in more towels. Lots of steps so not the best place if you have mobility issues. The tree frogs don't sleep so ear plugs could be helpful if a light sleeper. Public Beach partnership is nice but you have to pay for beverages onsite and restroom use. Staff was amazing and that is always the difference !
Se hospedó 4 noches en diciembre de 2023

8/10 Bueno

Inga

Viajó con su pareja
Le gustó: Limpieza, personal y atención
Se hospedó 10 noches en diciembre de 2023

10/10 Excelente

Justin

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
It was lovely and clean and the service and staff were excellent. The food was delicious
Se hospedó 4 noches en diciembre de 2023

10/10 Excelente

Wesley

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I had an amazing time here. The staff is amazing and they do an excellent job of keeping the resort clean and entertaining their guests. The food was also delicious. I would definitely recommend and return for another visit
Se hospedó 7 noches en noviembre de 2023

10/10 Excelente

Jeniece Zakiya

Le gustó: Limpieza, personal y atención
Se hospedó 4 noches en diciembre de 2023

10/10 Excelente

Lauren

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great food. Great service. Room just needed some dusting but fine, cleaner glassware, minor stuff but missed a 5-star rating. Would return. Shuttle to town and beach convenient.
Se hospedó 3 noches en diciembre de 2023

10/10 Excelente

Elva

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Staff members Princess and Sam are wonderful. Nice place to stay.
Se hospedó 4 noches en diciembre de 2023

8/10 Bueno

Abraham

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I enjoyed my stay very much. The staff was very nice. Stasia at the front desk Mano the shuttle driver and Tinika the bar attendant was excellent. There wasn’t a beach on the property but there was a complimentary shuttle service to the beach which was great. I didn’t like the beach tho but still enjoyed my time. Water should be provided at no additional cost to the rooms, this was strange to me. Water should be provided in rooms to keep guests hydrated, it is after all an all inclusive hotel, the environs was exceptionally clean and tranquil, food was great
Se hospedó 3 noches en diciembre de 2023

10/10 Excelente

Terri

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 6 noches en diciembre de 2023

2/10 Terrible

Adam

Se hospedó 4 noches en diciembre de 2023

8/10 Bueno

Julian Edward

Location is about 1 hours from international airport. Expect to pay around $85-$100 for a taxi. Roads are windy and steep and driving can be on the erratic side. Resort is situated in a residential area and walking anywhere is risky. There are no sidewalks and the terrain is very hilly. Resort is relaxed and the food was better than expected. Plenty of UK items for breakfast. Plenty of salad, fruit, cheeses, etc. Located not far from the capital and the hotel offers shuttle service. You’ll be there in less than 10 minutes. Not much to do in the city. Markets for tourists but that’s really it. I went into town for some grocery items, Coke, sunscreen, etc. I was hoping for some kind of square or strip to shop and have coffee, sit down, relax, etc….Unfortunately there isn’t one. Taxi driver on the way back to airport told me there are more things to do around the resorts/casino area, which is around 15 minutes north of this resort. In this area you can walk around. Wish I’d of known that earlier. Most excursions involve hiking, walking, etc. The staple water excursions are also available. If you want to do absolutely nothing and relax, I recommend the resort. Using it as a base for excursions, etc, will involve a lot of travel time to and from. Accommodation was comfortable, entertainment was better on some nights than others. Coffee could be better quality if I’m being honest. Back to the food. Each night had a different theme and overall there were many delicious items.
Se hospedó 7 noches en noviembre de 2023

10/10 Excelente

Michelle

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great place and staff. No complaints. I was a solo traveler and felt safe and welcomed.

10/10 Excelente

Arlene Abigail

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Everything was excellent the staff was great friendly Leo, Sean, Brandon, Samantha, and other...Food and drinks unbelievable..I will definitely be going back there...I was there from 16th November to 20th November and it was to short 😀 👍...I recommend anyone to go there its really great you will enjoy it..
Se hospedó 4 noches en noviembre de 2023

10/10 Excelente

Shirleth

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We had an awesome time at Bel Jou! The hotel is so calm and organized! Everything from the welcome to the demeanor of the staff! Additionally, the food is totally delicious and the variety is great! We stayed from 11/18/23-11/20/23. Special mention to all the staff but we managed to get some names: Shanel, Andrea, Annabelle, Stasia and Kidada. Thanks for making our stay easy and relaxing! Hoping to be back soon!! This was our first visit to the island! Stanley and Shirleth!🌻🌹👍
Se hospedó 2 noches en noviembre de 2023

10/10 Excelente

Samuel

Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
This property has a professional and extremely friendly staff. In addition to food and drinks, this all-inclusive property also features excellent entertainment. The views from the rooftop bar and the dining area are fantastic.
Se hospedó 5 noches en noviembre de 2023
Respuesta de Guest Service Manager el 20 nov. 2023
We truly appreciate you taking the time to share your positive experience at Bel Jou Hotel. It's wonderful to hear that you found our all-inclusive experience and entertainment excellent. We take pride in providing a welcoming and helpful environment for all our guests, and it's fantastic to know that you encountered such friendliness and professionalism throughout your stay. Thank you once again for choosing Bel Jou and we look forward to the opportunity to welcome you back for another memorable experience in the future.

10/10 Excelente

Gabrielle Michele Patricia

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
I had a short but lovely stay at the hotel! The staff were all friendly and helpful. They made my birthday a special one! I would recommend here to anyone visiting the island.
Se hospedó 2 noches en noviembre de 2023
Respuesta de Guest Service Manager el 20 nov. 2023
Thank you so much Gabrielle for taking the time to share your lovely experience at Bel Jou Hotel! We are absolutely thrilled to hear that you had such an amazing time, and we're especially delighted to know that our staff members played such a significant role in making your birthday stay exceptional. Thanking you in advance for your referrals. We can't wait to welcome you back.

6/10 Aceptable

Karolina, Bronx

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
It’s good for the price. The staff are nice and helpful.
Se hospedó 4 noches en noviembre de 2023
Respuesta de Guest Service Manager el 20 nov. 2023
Thank you Karolina for taking the time to leave us this review. We are happy to learn that you appreciated the value of our product and look forward to exceeding your expectations on your next stay with us.

10/10 Excelente

Mark

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
There were many dining options, great selection of drinks, and the staff were very professional and friendly. The room was very clean and in good condtion.
Se hospedó 3 noches en noviembre de 2023
Respuesta de Guest Service Manager el 20 nov. 2023
Thank you for taking the time to share your experience at Bel Jou Hotel with us. We are happy to receive your 5-star review and to learn that you enjoyed our many food and beverage options and professional staff. We are especially happy that you found our rooms clean and in good condition. We will certainly share your commendations with them our team look forward to welcoming you back in the near future for another exceptional stay.