4/10 Mediocre
Charlotte G., Copenhagen
19 ago. 2019
Le gustó: Limpieza
From downtown city location of Villa to location far from everything
HomeAway stated Villa was located downtown in charming Cortona but 2 days before arriving the voucher and driving directions showed us that the Villa was located 23 min. by car to Cortona so goodbye dining out everyday day enjoying wine and hello cooking every meal for 14 people.
The kitchens for a Villa for 14 people was hilarious, poor cutlery, no bowls, most of the kitchenware didn’t work and dishwasher and washing machine took 3 hours and was from ancient time. The Villa owner only spoke Italien and impossible to communicate with, HomeAway and their contractor Emma Villa is several days answering mails and complaints. Broken glass on grass where 5 children walked daily, some beds impossible to sleep in, Mosqito net in window was broken, the house constantly smelled of toilet in garden and sometimes also in the living room, the closets smelled old and the house needed fresh air,
electrical in wall started to smell burnt and I could continue. We tried to ignore all this and make it a great Holiday but the price for the Villa should be at least 50% lower to match the realistic.
Charlotte G.
Se hospedó 7 noches en julio de 2019