6/10 Aceptable
Claudia P.
19 jul. 2025
The house and the pool were beautiful and so was the property. Our arrival was a little complicated since the person who welcomed us arrived after our arrival and did not speak with we french or English. We received minimal explanations concerning the functionality of the house and no information about the services near the property. The electricity kept going out (3 Times on the first night) and two more times afterward . We had to try to fix it ourselves on the first night following a video instructions that required to go outside the gate in the electric panel without results. We had an ant infestation that kept getting worse every day until we lost food despite it being sealed and unopened. We had to keep our food in the fridge. The owner’s response to our problem was also disappointing. She did not believe us when we explained our problem and implied that we should have guessed it would happen in a countryside house. We understand that it is normal to encounter insects in country homes. We own a cottage near a Lake in the countryside in Québec, but we do not think that hundreds of ants on the floor and on the counter represents a normal presence of insects. So, even if the house was very beautiful, I do not think that it worths what we paid because of all the problems we had.
Claudia P.
Se hospedó 7 noches en julio de 2025