Lobby

Opiniones sobre Hilton Garden Inn Casper

3 out of 5
Hilton Garden Inn Casper
1150 N Poplar St, Casper, WY

Opiniones

8,8

Excelente

Evaluación: 10 - Excelente. 565 de 960 opiniones" "
Evaluación: 8 - Bueno. 269 de 960 opiniones" "
Evaluación: 6 - Aceptable. 69 de 960 opiniones" "
Evaluación: 4 - Mediocre. 34 de 960 opiniones" "
Evaluación: 2 - Terrible. 23 de 960 opiniones" "

9,2/10

Limpieza

9,2/10

Personal y atención

8,6/10

Servicios

9,0/10

Estado de la propiedad e instalaciones

8,8/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Ivonne

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en junio de 2020
Respuesta de Amber Shepherd el 9 jun. 2020
Dear Ivonne, Thank you for taking time to give us a positive review!! I am so glad to hear that you enjoyed your stay with us! We strive on customer satisfaction! I hope your next stay is just around the corner!! We look forward to seeing you again

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Respuesta de General Manager el 11 sept. 2016
Thank you for taking the time to review our hotel. I am sorry we did not exceed your expectations and hope you will stay with us again in the future.

10/10 Excelente

Tim

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Clean and quiet. Unfortunately no complimentary breakfast option.
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Robyn

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great property!
Se hospedó 1 noche en abril de 2024
Respuesta de Owner el 24 abr. 2024
Thank you very much for your positive feedback! We hope to serve you again in the future.

10/10 Excelente

Karin

Viajó con su pareja
Very nice rooms
Se hospedó 1 noche en abril de 2024
Respuesta de Owner el 22 abr. 2024
Thank you very much for your positive feedback! We hope to serve you again in the future.

10/10 Excelente

Susan and Stephen

Viajó con su pareja
Le gustó: Servicios
Always dependable no matter where we travel!
Se hospedó 1 noche en abril de 2024
Respuesta de Owner el 15 abr. 2024
Susan and Stephen, thank you very much for your feedback! We hope to serve you again in the future.

8/10 Bueno

Elizabeth

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Was a little loud but served its purpose for a safe place to park a packed car right outside our window. Toilet kept running but once bathroom door was closed could not hear it. Small restaurant, fitness room and pool. Comfortable beds.
Se hospedó 1 noche en abril de 2024
Respuesta de Owner el 15 abr. 2024
Thank you very much for your positive feedback! We hope to serve you again in the future.

8/10 Bueno

Mandy

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Cleanliness could have been better in my suite for as much as you pay for them. Toilet didn’t work properly and could hear it filling up all night
Se hospedó 2 noches en abril de 2024
Respuesta de Owner el 15 abr. 2024
Mandy, thank you for taking the time to leave us such a great review! Our team is glad we were able to help you enjoy your stay and will use your feedback to improve even better for the future! We hope to host you again next time you are in the area!

10/10 Excelente

LaJuana, Fort Washakie

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice accommodations!
Se hospedó 1 noche en marzo de 2024
Respuesta de Owner el 18 mar. 2024
Thank you very much for your positive feedback! We hope to serve you again in the future.

8/10 Bueno

Samantha

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Was nice and quiet
Se hospedó 2 noches en marzo de 2024
Respuesta de Owner el 12 mar. 2024
Samantha, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!

10/10 Excelente

kelcy

Se hospedó 1 noche en marzo de 2024
Respuesta de Owner el 28 mar. 2024
Kelcy, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

2/10 Terrible

Christie

Se hospedó 1 noche en marzo de 2024
Respuesta de Owner el 5 mar. 2024
Thank you for taking the time to review us, Christie. It is never our intention to disappoint a guest. Please feel free to reach out to the hotel directly if you would like to discuss your stay with us further. We hope to welcome you back in the future for a more positive experience.

10/10 Excelente

Nancy

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Liked the ability to sit in lobby visit with family and eat our pizza
Se hospedó 1 noche en marzo de 2024
Respuesta de Owner el 4 mar. 2024
Nancy, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

8/10 Bueno

Harlan

Le gustó: Limpieza
Friendly
Se hospedó 1 noche en marzo de 2024
Respuesta de Owner el 4 mar. 2024
Thank you very much for your positive feedback! We hope to serve you again in the future.

10/10 Excelente

Elvis Nelson

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Quiet area.
Se hospedó 1 noche en febrero de 2024
Respuesta de Owner el 29 feb. 2024
Elvis, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Excelente

David

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The towels were rough, a little fabric softener would help. Key card seemed to be a little finicky. Hot tub and pool were excellent. A continental breakfast would be nice fir the price of the room. All of the pillows were very soft, might include at least one firm pillow. All things considered I had ab enjoyable stay.
Se hospedó 3 noches en febrero de 2024
Respuesta de Owner el 27 feb. 2024
David, thank you for taking the time to leave us such a great review! Our team is glad we were able to help you enjoy your stay and will use your feedback to improve even better for the future! We hope to host you again next time you are in the area!

6/10 Aceptable

Branden

Viajó con su familia
Le gustó: Personal y atención, servicios
The hotel was a little run down, but the beds were comfy, the area seemed safe, and the stay was nice.
Se hospedó 1 noche en febrero de 2024
Respuesta de Owner el 26 feb. 2024
Thank you for taking the time to review us. We’re so glad that we were able to accommodate you during your stay. We hope to see you again soon.

6/10 Aceptable

Danielle

Viajó con su familia y niños pequeños
Not exactly what $211 usually gets us. Carpets could use some stretching or replacing, doors need wiped down, lobby is nice, its cool it has a restaurant and small bar, but it is further than i like from most things..
Se hospedó 1 noche en febrero de 2024
Respuesta de Owner el 26 feb. 2024
Thank you for taking the time to share your feedback with us about your recent stay, Danielle. We strive to provide our guests with the best value for their travel dollar and apologize if you feel we were not successful. Please feel free to reach out to the hotel directly if you would like to discuss your feedback further offline. We hope to welcome you again in the future.

10/10 Excelente

Jesse

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en febrero de 2024
Respuesta de Owner el 26 feb. 2024
Jesse, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Excelente

Patrick, Bozeman

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great stay in Casper.
Se hospedó 1 noche en febrero de 2024
Respuesta de Owner el 22 feb. 2024
Patrick, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

8/10 Bueno

Collin

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en febrero de 2024
Respuesta de Owner el 20 feb. 2024
Collin, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!

10/10 Excelente

Catherine

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Comfortable rooms. Great restaurant on site.
Se hospedó 1 noche en febrero de 2024
Respuesta de Owner el 19 feb. 2024
Thank you very much for your positive feedback! We hope to serve you again in the future.

8/10 Bueno

Arlois

Se hospedó 1 noche en febrero de 2024
Respuesta de Owner el 21 mar. 2024
Arlois, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!

6/10 Aceptable

Rebecca, Riverton

Viajó con su pareja, Viajó por negocios
Le gustó: Limpieza, personal y atención
No le gustó: Estado de la propiedad e instalaciones
This hotel needs to be updated and the staff needs to make sure they have liners in the garbage cans. The people working there were very nice and helpful. It would be really nice if they offered a shuttle to the airport.
Se hospedó 4 noches en enero de 2024
Respuesta de Owner el 8 feb. 2024
Rebecca, thank you for taking the time to leave us review! We appreciate both the positive feedback as well as the constructive feedback, and we will be sure to use this to improve our service in the future! We hope for the opportunity to host you again soon!

2/10 Terrible

Jessica

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en enero de 2024
Respuesta de Owner el 29 ene. 2024
Thank you for taking the time to review us, Jessica. It is never our intention to disappoint a guest. Please feel free to reach out to the hotel directly if you would like to discuss your stay with us further. We hope to welcome you back in the future for a more positive experience.

10/10 Excelente

Brandon

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Owner el 29 ene. 2024
Brandon, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

8/10 Bueno

Robert

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios
The staff is excellent and will go out of their way to get you whatever you need within reason. New carpets are VERY badly needed in the hallways. Hard to believe there’s no free continental breakfast when just across the parking lot the Hampton does.
Se hospedó 2 noches en enero de 2024
Respuesta de Owner el 15 ene. 2024
Robert, thank you for taking the time to leave us such a great review! Our team is glad we were able to help you enjoy your stay and will use your feedback to improve even better for the future! We hope to host you again next time you are in the area!

10/10 Excelente

Amanda

Se hospedó 1 noche en enero de 2024
Respuesta de Owner el 2 feb. 2024
Amanda, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Excelente

max

Respuesta de Owner el 12 ene. 2024
Max, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Excelente

Angela

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Enjoyed our stay
Very friendly staff, nice hotel, enjoyed our stay.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Owner el 31 dic. 2023
Angela, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

10/10 Excelente

Natasha

Le gustó: Personal y atención, estado de la propiedad e instalaciones
Close to Freeway, easily accessible, well lit parking.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Owner el 27 dic. 2023
Thank you very much for your positive feedback! We hope to serve you again in the future.

2/10 Terrible

Margaret

Viajó con su familia
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en diciembre de 2023
Respuesta de Owner el 27 dic. 2023
Thank you for taking the time to review us, Margaret. It is never our intention to disappoint a guest. Please feel free to reach out to the hotel directly if you would like to discuss your stay with us further. We hope to welcome you back in the future for a more positive experience.

10/10 Excelente

Bobby

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios
Se hospedó 1 noche en diciembre de 2023
Respuesta de Owner el 27 dic. 2023
Bobby, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Excelente

Kurt

Viajó por negocios
Le gustó: Estado de la propiedad e instalaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Owner el 20 dic. 2023
Kurt, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Excelente

Ray

Viajó con su pareja, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Checking in was cinch, friendly gal at the front desk and just a very nice property to stay at!!!
Se hospedó 1 noche en diciembre de 2023
Respuesta de Owner el 20 dic. 2023
Ray, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

10/10 Excelente

Mike

Le gustó: Limpieza, personal y atención
Se hospedó 1 noche en diciembre de 2023
Respuesta de Owner el 14 dic. 2023
Mike, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

6/10 Aceptable

Chris

Se hospedó 1 noche en diciembre de 2023
Respuesta de Owner el 9 dic. 2023
Thank you for taking the time to review us. We’re so glad that we were able to accommodate you during your stay. We hope to see you again soon.

10/10 Excelente

Norman C

Viajó con su pareja, Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The property was clean and quite. Our room was spacious and clean. The coffee brewer was a bit cantankerous. Everything else was great. Beds were very comfortable and the spacious bathroom had good shower pressure.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Owner el 6 dic. 2023
Norman, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

10/10 Excelente

Lucretia

Se hospedó 1 noche en diciembre de 2023
Respuesta de Owner el 27 dic. 2023
Lucretia, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Excelente

Sherry, Riverton

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Nice and clean, there wasn't a lot of people at the pool
Se hospedó 1 noche en diciembre de 2023
Respuesta de Owner el 6 dic. 2023
Sherry, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

8/10 Bueno

Elizabeth

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en diciembre de 2023
Respuesta de Owner el 5 dic. 2023
Elizabeth, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!

6/10 Aceptable

Theresa

Viajó en grupo
Le gustó: Personal y atención
No le gustó: Estado de la propiedad e instalaciones
Friendly staff. They use heavy fragrances in their cleaning. We had to move rooms the first one smelled so strong. They moved us right away to a fragrance free room, which still had some fragrance smell. The carpet in the hallways needs stretched. It’s wrinkled up and could easily cause someone to trip.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Owner el 30 nov. 2023
Theresa, thank you for taking the time to leave us review. We appreciate the constructive feedback, and we will be sure to use this to improve our service in the future. We hope for the opportunity to host you again soon.

10/10 Excelente

Brett

Viajó por negocios, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Always very friendly staff.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Owner el 29 nov. 2023
Brett, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

8/10 Bueno

Angela

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en noviembre de 2023
Respuesta de Owner el 18 dic. 2023
Angela, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!

10/10 Excelente

Mary

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very Comfortable
Se hospedó 1 noche en noviembre de 2023
Respuesta de Owner el 29 nov. 2023
Mary, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Excelente

Makena

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en noviembre de 2023
Respuesta de Owner el 29 nov. 2023
Makena, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

4/10 Mediocre

Jonathan

Viajó con su pareja, Viajó con mascotas
Le gustó: Personal y atención
No le gustó: Estado de la propiedad e instalaciones
Kitchen staff was on holiday, so only a very limited and stale continental breakfast was available. Pool was overrun with families, and was about to close down for a month for remodeling. The hallways and rooms were dingy, and the carpets were delaminating. Bathroom in room was run down and in poor condition. $56 charge to have pet stay in room. Not worth the price.
Respuesta de Owner el 29 nov. 2023
Thank you for taking the time to share your feedback with us about your recent stay, Jonathan. We strive to provide our guests with the best value for their travel dollar and apologize if you feel we were not successful. Please feel free to reach out to the hotel directly if you would like to discuss your feedback further offline. We hope to welcome you again in the future.

10/10 Excelente

Jace

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en noviembre de 2023
Respuesta de Owner el 29 nov. 2023
Jace, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Excelente

Jennifer

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I can always count on Hilton for a clean stay. The shampoo and bodywash were not filled which i discovered while already in the shower, so that was the only issue i encountered. Pain to dry off and get my own out of my luggage. And no decaf coffee at night or in the morning in the lobby... but they did have keurig maker in the room which had decaf pods. Overall love Hilton brand, my go to.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Owner el 29 nov. 2023
Jennifer, thank you for taking the time to leave us such a great review! Our team is glad we were able to help you enjoy your stay and will use your feedback to improve even better for the future! We hope to host you again next time you are in the area!

10/10 Excelente

Jennifer

Se hospedó 1 noche en noviembre de 2023
Respuesta de Owner el 16 dic. 2023
Jennifer, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.