Todas las opiniones que se muestran provienen de experiencias de huéspedes reales. Solo las personas que han reservado una estadía con nosotros pueden enviar su opinión. Verificamos las opiniones con base en nuestras pautas y las publicamos todas, tanto positivas como negativas.Más informaciónSe abre en una nueva ventana
Evaluación: 10 - Excelente. 62 de 98 opiniones" "
10 - Excelente
62
Evaluación: 8 - Bueno. 25 de 98 opiniones" "
8 - Bueno
25
Evaluación: 6 - Aceptable. 7 de 98 opiniones" "
6 - Aceptable
7
Evaluación: 4 - Mediocre. 0 de 98 opiniones" "
4 - Mediocre
0
Evaluación: 2 - Terrible. 4 de 98 opiniones" "
2 - Terrible
4
9,6/10
Limpieza
9,2/10
Personal y atención
8,6/10
Servicios
9,4/10
Estado de la propiedad e instalaciones
8,8/10
Cuidado del medio ambiente
Opiniones
10/10 Excelente
Daniel
Viajó con su pareja
3 may. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Perfect place to rest after a long trip
Daniel
Se hospedó 1 noche en abril de 2024
Respuesta de Elizabeth el 3 may. 2024
Hello Mr. Daniel, We want to thank you for the high five shout out! I am glad to see you enjoyed your stay. We also thank you for being a best western rewards member with us. Hope to have you back again. Have a wonderful summer! Stay Kool! :)
8/10 Bueno
Leticia C Haddad
Viajó con su familia
18 oct. 2022
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
El hotel está bien, pero nunca fueron a hacer el cuarto. Salí a las 8.45 de la mañana y cuando regresé fuí a preguntar por qué no habían hecho el cuarto y me dijeron que pasan a las 7:30 a hacerlo y que si estaba el letrero de no molestar ya no pasaban.
Otro día limpiar el cuarto fue cambiar los jabones y poner toallas limpias. No hicieron las camas. En total, hice dos reservaciones pero estuvimos casi toda le. semana y nunca hicieron bien la limpieza
Leticia C Haddad
Se hospedó 2 noches en octubre de 2022
10/10 Excelente
Mario
Viajó con su familia y niños pequeños, Viajó con su familia
18 jun. 2022
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
El hotel es nuevo y tiene impecables áreas, gym, baños, habitaciones, espacios, alberca. Felicidades. Casa grande la ciudad es horrible
Mario
Se hospedó 2 noches en junio de 2022
Respuesta de Hardip singh el 19 jun. 2022
Thank you so much. We so glad you enjoyed your stay. Hope to see you soon.
10/10 Excelente
Daniel
13 may. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Daniel
Se hospedó 4 noches en mayo de 2024
Respuesta de Elizabeth el 14 may. 2024
Thank you Daniel, we so greatly appreciate the high five! It really means a lot. We do want to thank you for being a best western rewards member. Hope to have you back again with us. May you have a wonderful summer. :)
10/10 Excelente
Pamela
7 abr. 2024
Pamela
Se hospedó 1 noche en abril de 2024
Respuesta de Elizabeth el 3 may. 2024
Good morning Mrs. Pamela, thank you so much for the high five! It is always nice to see our guest happy with their stay. Thank you for being a best western rewards member with us. We do hope to see you again soon. Have a wonderful summer! Once again, thank you.
10/10 Excelente
Mary
Viajó con su familia
20 mar. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Staff exceeded expectations. Clean. Great Breakfast options!
Mary
Se hospedó 1 noche en marzo de 2024
Respuesta de Elizabeth el 27 mar. 2024
Thank you Mary, it really means a lot to get the positive feedback. The whole team works really hard in every department. We love to see our guest happy. We do hope to have you back again soon. Have a wonderful Easter Sunday. :)
10/10 Excelente
Angel
Viajó con su pareja, Viajó por negocios
20 mar. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Loved the coffee pot! Everyone was so nice & the room was so comfy & modern! Thanks so much
Angel
Se hospedó 2 noches en marzo de 2024
Respuesta de Elizabeth el 27 mar. 2024
Thank you Angel, I am glad to see you enjoyed your stay. Thank you for your positive review. Hope to see you come back again with us. May you and your family have wonderful Easter Sunday. :)
8/10 Bueno
Terry, Sells
17 mar. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
No maintenence worker onsite to address plumbing issues like toilet was clogged. No shower mat. Shower floor was very slipper fear of falling.
Terry
Se hospedó 1 noche en marzo de 2024
Respuesta de Elizabeth el 22 mar. 2024
Hello Terry, First I would like to thank you for staying with us. I also want to apologize if your stay was not to your satisfaction when coming to your shower or toilet. We do have a maintenance on hand 24 hours, so I am not sure if he was called or what had happened that day. I was informed that the toilet was good and the maintenance was not needed. So, once again I apologize for any inconvenience. I do hope you consider staying with us again, so we can get a chance to provide you with a superior experience. :)
10/10 Excelente
Mary
Viajó con su pareja
11 mar. 2024
Great customer service
Mary
Se hospedó 2 noches en marzo de 2024
Respuesta de Elizabeth el 13 mar. 2024
Thank you Mrs. Mary, we greatly appreciate your business and the review. We do hope to have you back again with us. Have a wonderful year. :)
10/10 Excelente
Harold, Las Vegas
9 mar. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Isabella was very pleasant and helpful.
Harold
Se hospedó 2 noches en marzo de 2024
Respuesta de Elizabeth el 13 mar. 2024
Thank you Mr. Harold, We look forward to seeing you again. We really appreciate the review. It makes us smile. :)
10/10 Excelente
Gladys
Viajó por negocios
5 mar. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great property and the staff is great.
Gladys
Se hospedó 1 noche en enero de 2024
Respuesta de Elizabeth el 5 mar. 2024
Thank you Mrs. Gladys for the high score, it does put smiles on our faces.
2/10 Terrible
Sherrie
5 mar. 2024
Specifically asked for
Room service. Returned at 9:30 pm & NOTHING had been cleaned in room. Front
Sherrie
Se hospedó 2 noches en marzo de 2024
Respuesta de Elizabeth el 5 mar. 2024
Hello Mrs. Sherrie, On behalf of our entire team, I want to apologize if your room was not serviced. Our team is really great and always on top of things, so I am not sure what happened here. Need to speak with the one that it was assigned too. So once again I apologize. I do hope you consider staying with us again so that we have another chance to offer you a greater experience.
6/10 Aceptable
Terrace, Bend
Viajó con su familia
25 feb. 2024
Le gustó: Limpieza
No le gustó: Servicios
This is way over priced for its value. They charged me $300 due to supply and demand it was an average facility. The pool isn’t heated so unusable during the winter. And the exercise room is small and very limited. TV didn’t work. Needs to be priced accordingly
Terrace
Se hospedó 2 noches en febrero de 2024
Respuesta de Elizabeth el 27 feb. 2024
Hello Mr. Terrance, on behalf of our entire team, I would like to apologize for the inconvenience caused to you, regarding your stay. Our website does state that our pool outside is not heated, but we do have the nice hot jacuzzi out there as well. I do want to let you know we are at our competitive and market rate here. February is also a high peak season for us. So, I'm sorry you felt it was not worth the rate. We are a brand-new hotel and we do want our guest happy and wanting to come back. Also, I'm not sure if you informed our front desk about your tv? So once again, we apologize for not exceeding your satisfaction.
10/10 Excelente
Luis L
24 feb. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Kind staff
Luis L
Se hospedó 7 noches en febrero de 2024
Respuesta de Elizabeth el 27 feb. 2024
Hello Mr. Luis, I want to thank you for your positive feedback. I do hope you enjoyed all of your stay and hope to have you back again with us soon. Once again, thank you Mr. Luis. :)
10/10 Excelente
Nicole M
Viajó con su familia
22 feb. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Very polite and helpful staff!
Nicole M
Se hospedó 2 noches en enero de 2024
Respuesta de Elizabeth el 26 feb. 2024
Thank you, Nicole, for the five out of five rating! It does put a smile on my face. I'm glad you enjoyed your stay. We do hope to see you again. May you have a wonderful rest of your year. :)
8/10 Bueno
Erich
Viajó con su familia
20 feb. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Decent hotel. Nice rooms. Very random area.
Erich
Se hospedó 2 noches en enero de 2024
Respuesta de Elizabeth el 20 feb. 2024
Thank you for staying with us. Hope to have you back again.
10/10 Excelente
Jeffrey
18 feb. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
This is a nice new property that is clean and well run. Friendly staff and a nice breakfast included.
Jeffrey
Se hospedó 2 noches en febrero de 2024
Respuesta de Elizabeth el 20 feb. 2024
Thank you so much for the positive feedback, it does put smiles on our faces. We do hope to have you back again soon. Once again thank you. :)
8/10 Bueno
jerry
10 feb. 2024
jerry
Se hospedó 3 noches en febrero de 2024
Respuesta de Elizabeth el 22 mar. 2024
Hello Jerry, Thank you so much for responding about your stay. I am glad you enjoyed your stay with us. Hope to have you back again soon . You have a wonderful rest of the year. :)
8/10 Bueno
Chris
1 feb. 2024
Chris
Se hospedó 1 noche en enero de 2024
Respuesta de Elizabeth el 27 mar. 2024
Thank you Chris for the four out of five. I am glad to see you enjoyed your stay. Hope to have you again with us. May you have a wonderful Easter Sunday. :)
10/10 Excelente
Valorie
21 ene. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great location and newer hotel
We had a wonderful stay at the BW in Casa Grande AZ. The room was nice, breakfast good and parking great. A little noisy on the main road side and the noise from Texas Roadhouse. Get in the back and it would be great.
Valorie
Se hospedó 1 noche en enero de 2024
Respuesta de Elizabeth el 26 feb. 2024
Thank you Mrs. Valorie, for the positive review, we really do appreciate it. The whole team works really hard to make our guest happy and wanting to return. So, we do hope to see you again with us. So, once again, thank you. :)
8/10 Bueno
Grzegorz
15 ene. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Grzegorz
Se hospedó 2 noches en enero de 2024
Respuesta de Elizabeth el 26 feb. 2024
Thank you Mr. Grzegorz, for the four out of five. We greatly appreciate your feedback. We do hope to have you back. Hope to see you soon. :) Once again, thank you.
10/10 Excelente
Pamela
Viajó con su pareja
3 dic. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It was clean and service was great.
Pamela
Se hospedó 1 noche en diciembre de 2023
Respuesta de Elizabeth el 7 dic. 2023
Thank you Mrs. Pamela, We greatly appreciate your positive feedback. Hope to have you back again with us. May you have a wonderful and blessed Merry Christmas and a Happy New years. Once again, thank you.
10/10 Excelente
Luis L
Viajó con su pareja
1 dic. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Property Manager and staff are very friendly and go out there way to help with anything you may need
lesbby
Luis L
Se hospedó 5 noches en noviembre de 2023
Respuesta de Elizabeth el 7 dic. 2023
Good morning Mr. Luis, We would like to thank you for the great review. It puts a smile on our faces. We do hope you can come back with us again. May you have a wonderful and blessed Merry Christmas and a Happy New Year. Hope to see you again. :)
10/10 Excelente
David
Viajó con su familia
22 nov. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
They had an espresso machine. Super cool but was broke down one day during our stay.
David
Se hospedó 4 noches en noviembre de 2023
Respuesta de Elizabeth el 28 nov. 2023
Hello David, I want to thank you for taking the time to do the survey. I also want to apologize for our expresso machine not working one of those days. I do hope you come back again and stay with us. David, you have yourself a Merry Christmas and a Happy New Year's. Stay safe. :)
8/10 Bueno
Steven
Viajó con su pareja
21 nov. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
If your room faces the street, it can be very noisy. Breakfast is adequate, nothing special. Trash cans outside front door and in hallway overflowing. Weird flat shades don't adequately block light from outside when sleeping.
Steven
Se hospedó 4 noches en noviembre de 2023
Respuesta de Elizabeth el 21 nov. 2023
Good morning Mr.Barsky, We want to thank for taking the time to do the survey. We greatly appreciate any feedback. We do hope you consider staying with us again, hopefully we can give you a better experience. May you have a safe and wonderful holiday season. Once again, thank you.
10/10 Excelente
John
Viajó con su pareja
23 oct. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Clean spacious room with friendly helpful staff. I stay here whenever I'm in Casa Grande and really like the hotel.
John
Se hospedó 3 noches en octubre de 2023
Respuesta de Elizabeth el 23 oct. 2023
Thank you John for the positive feedback. I'm so glad you enjoyed your stay. It means a lot to us that you and every other guests feel that way. Please come back again and see us. Once again, thank you. :)
10/10 Excelente
Jeanette
25 sept. 2023
Jeanette
Se hospedó 2 noches en septiembre de 2023
Respuesta de Elizabeth el 23 oct. 2023
Thank you Jeanette. We do hope to have you back. We also thank you for the five star. Yeah-hoooo! Hope to see you soon. Have a wonderful rest of the year. :)
10/10 Excelente
David
9 sept. 2023
David
Se hospedó 2 noches en septiembre de 2023
Respuesta de Elizabeth el 11 sept. 2023
Thank you David for the 10 on the review. It does mean a lot to us. David let us know if there is anything we can do for you the next time you come in and if we can accommodate you, we will. Do hope to see you soon. :)Thank you David
10/10 Excelente
Courtney
16 ago. 2023
Courtney
Se hospedó 1 noche en agosto de 2023
Respuesta de Elizabeth el 17 ago. 2023
Thank you so much for the 10. We do appreciate it. We work really hard to keep our hotel in great condition and wanting each guests to enjoy their stay. We do hope you can come back with us. Thank you Courtney. :)
6/10 Aceptable
Tom
Viajó con su familia
10 jul. 2023
Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
TCR review
This hotel is overpriced…especially compared to similar hotels in I Scottsdale and Tucson. Moreover, the beautiful La Posada in Winslow, Arizona, a charming boutique and destination hotel offered carefully appointed rooms with charming amenities including a full service gourmet restaurant for only $180 per night. Casa Grande is neither a destination nor worth the rate this “Best Western” charges.
Tom
Se hospedó 1 noche en julio de 2023
Respuesta de Elizabeth el 17 ago. 2023
Hello, I would like to say Casa Grande is growing and we are within our competitors pricing. The hotels you mentioned sound lovely, and we I do understand if you go with them, but love if you give us another chance here if you come back this way. Please call us directly 520-836-5190. Thank you
8/10 Bueno
Thomas
28 jun. 2023
Thomas
Se hospedó 1 noche en junio de 2023
Respuesta de Elizabeth el 29 jun. 2023
Thank you for the great review. Please come back and stay with us again. :)
10/10 Excelente
mitchell
4 jun. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Clean and friendly.
mitchell
Se hospedó 1 noche en mayo de 2023
Respuesta de Elizabeth el 5 jun. 2023
Hello, We are glad you experienced a clean and friendly environment here with us. Your feedback is very important to us. It helps us to ensure that each guest has a great experience. We do hope you consider to come back again. Thank you. :)
10/10 Excelente
wheeler
16 may. 2023
wheeler
Se hospedó 4 noches en mayo de 2023
Respuesta de Elizabeth el 5 jun. 2023
Thank you for responding to the survey. We do hope you can come back and stay with us again. Your feedback is very important to us. Thank you :)
6/10 Aceptable
David
Viajó con su pareja
3 abr. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
New construction (which is nice but a bit sterile). The breakfast is pretty decent standard hotel breakfast. Sadly, they have a lot of crappy plastic cutlery and cups. The gym is incredibly small without much equipment.
There isn't much to do near the hotel, but a lot of people are there to visit local retirement communities.
David
Se hospedó 2 noches en marzo de 2023
Respuesta de Elizabeth el 27 abr. 2023
We appreciate your feedback, with you telling us what your likes and dislikes are, it will help us see how we can improve. Hopefully you can give us another chance and stay with us again.
8/10 Bueno
Margo
Viajó con su pareja
28 mar. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
We had an electric car and needed to charge two different times. It was difficult because the staff wasn't well trained. To be honest I think it was a new task for them, but it was a bit frustrating.
Margo
Se hospedó 2 noches en marzo de 2023
Respuesta de Elizabeth el 27 abr. 2023
We do apologize for any inconvenience. We hope you can give us another chance.
6/10 Aceptable
Janell
Viajó con su pareja
13 mar. 2023
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
No le gustó: Personal y atención
Our room was only cleaned the 1st day, and the last night of a 6 night stay. We had to go to the front desk to get clean towels everyday, as well make our own bed.
Janell
Se hospedó 6 noches en marzo de 2023
Respuesta de Elizabeth el 27 abr. 2023
We do apologize for any inconvenience. Giving us your feedback helps us to see where we need to improve.
8/10 Bueno
Scott, Grandville
Viajó con su familia
13 mar. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Staff was very curtiois and helpful
Scott
Se hospedó 3 noches en marzo de 2023
Respuesta de Elizabeth el 27 abr. 2023
Were glad you enjoyed your stay. Hope to have you back again.
10/10 Excelente
Yun
11 mar. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Yun
Se hospedó 1 noche en marzo de 2023
Respuesta de Elizabeth el 27 abr. 2023
Thank you. :)
8/10 Bueno
Tracy
Viajó con su familia
28 feb. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Friendly service
Tracy
Se hospedó 2 noches en febrero de 2023
Respuesta de Elizabeth el 27 abr. 2023
Thank you, :)
10/10 Excelente
Amy
Viajó con su familia
20 feb. 2023
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Welcoming Staff and a great hot chocolate machine. Clean and comfortable bed.
Amy
Se hospedó 2 noches en febrero de 2023
10/10 Excelente
MARK
Viajó con su familia
16 feb. 2023
Le gustó: Limpieza
Housekeeping was poor. Did not fill used needs. Breakfast was excellent.
MARK
Se hospedó 5 noches en febrero de 2023
10/10 Excelente
Teresita
23 ene. 2023
Teresita
Se hospedó 1 noche en enero de 2023
Respuesta de Hardip singh el 25 ene. 2023
Thank you so much for staying with us. Glad you enjoyed your stay .
10/10 Excelente
Nicole
Viajó con su familia
16 ene. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Nicole
Se hospedó 1 noche en enero de 2023
10/10 Excelente
Jerry
Viajó con su familia
13 ene. 2023
Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Best Place to Stay in Casa Grande
We enjoyed our Four Day stay recently at this location. Friendly and helpful staff. Clean and Comfortable rooms.
Plan on another stay in a few months.
Jerry
Se hospedó 4 noches en enero de 2023
Respuesta de Hardip singh el 25 ene. 2023
Thank you for the kind words, hope to see you soon.
10/10 Excelente
Angel
Viajó con su familia y niños pequeños
1 ene. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Absolutely beautiful brand new property. Excellent customer service and the property is so clean
Angel
Se hospedó 1 noche en diciembre de 2022
Respuesta de Hardip singh el 25 ene. 2023
Thank you for the review. Hope to see you soon .
10/10 Excelente
Mario
26 dic. 2022
Mario
Se hospedó 1 noche en diciembre de 2022
6/10 Aceptable
Wanda
Viajó con su familia
25 dic. 2022
Le gustó: Personal y atención
No le gustó: Limpieza
Disappointed
Bathroom was not swept. There was broken zip ties and plaster dust on floor in bathroom. Room was nice, but was supposed to be suite with couch. lobby and breakfast was tremendous
Wanda
Se hospedó 1 noche en diciembre de 2022
10/10 Excelente
Fredrica
10 dic. 2022
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Fredrica
Se hospedó 1 noche en diciembre de 2022
2/10 Terrible
Steven
22 nov. 2022
Steven
Se hospedó 5 noches en noviembre de 2022
10/10 Excelente
Jonathan
Viajó con su familia
29 oct. 2022
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
New hotel, very professional staff. we’ll managed.