Overall, our group of 10 women had a great weekend and stay at Rock of Ages. The reservation process worked well. Jon was very helpful in answering questions before we arrived and was committed to us having a nice stay. The check-in process was easy. The home had a great layout for multiple people or families and the location on the quiet cove was great. We enjoyed our time just lounging on the upper boat dock and found this was a great time of year to visit the lake. We rented a pontoon one day and felt like we had the lake to ourselves, but the water was still warm enough to get in.
There were a few issues, mostly minor, and the property manager was accessible and did everything possible to immediately address them. I mention them in case these things matter to someone else. Upon checkin, the house phone and wifi weren't working. The equipment had been unplugged so this turned out to be an easy fix. We couldn't get any of the remote controls to work, but Alicia provided all new batteries by the next day. We replaced them and still couldn't get them to work, but perhaps it was user error. Instructions for the correct settings to operate the TV with Dish network would be a welcomed addition. The air hockey table in the lower level didn't work.
A bigger issue was the rodent poop between the mattress and box spring in one of the bedrooms. We discovered this when making up the bed upon arrival. This was reported but no amount of cleaning was going to convince the guest who was going to use that room to sleep on the bed. We recognize the house is in the woods and some insects and rodents are possible. We were just hopeful not to have them in the bedding. It rendered 1 of the 9 bedrooms unusable during our stay.
The other thing worth noting is that warm water was at a premium. Only some of the bathrooms had enough water pressure to take a shower and there seemed to only be enough warm water for 1-2 people to take a shower before we'd have to wait for it to heat up again. Not a major issue but if you have a larger group, this could be a problem.
Alicia did attempt reach me again during our stay to make sure everything was going ok, which was appreciated. My cell phone did not have a signal when I was at the house, so I wasn't able to connect with her, but I wanted to point out that she was accessible and made attempts to help us.
Overall, the issues we encountered didn't stop us from having a great time.