My girlfriend and I rented the apartment for the month of February to escape the cold of the Northeast US. We booked the apartment through Greg Hills and were met by Jorge upon arrival. Several days after our arrival we were notified by Rosanna that the apartment had sold and that Jorge would be tying up loose ends over the next few days. Jorge was replaced by Anna, but unlike Jorge who lived in the apartment with you, Anna arrived each morning and went home at the end of the work day. While we were originally very concerned about the change, it ended up working to our benefit. Jorges room was attached to the kitchen and we felt like we were disturbing him each time we went to fix a snack or meal. Anna arrived each morning to prepare coffee and breakfast. Both she and Jorge are fabulous cooks. The remainder of the day Anna would clean, change linens, etc..
Rosanna and her team were continuously upgrading the amenities while we were there adding new sheets, towels and toiletries. She also upgraded the kitchen with new dishes, air fryer, knives, waffle/panini press, etc. Rosanna also filled in for Jorge by scheduling covid tests, taking us to buy jewelry, scheduling excursions., etc. Rosanna works for a company that owns a hotel and another unit in the building. I believe they may have other properties. They are very experienced.
The apartment itself is exactly as the pictures show. It is the lively part of town right next to all the major attractions. The Cathedral, San Pedro Claver Church, the Clock Tower, and port were all within a few minutes walk at most. There are shops, restaurants and street vendors right outside of the front door.
The only downside was the new owners were upgrading, painting, deep cleaning while we were there. Some of it was appreciated but some of it was a bit inconvenient. We did not have outside seat cushions for about a week as they were sent off to be cleaned. We asked for the painting to stop on one occasion b/c of the fumes. I have no doubt Rosanna and her team will have the place looking great in short order and most of the interruptions we experienced will end.
