¡Hola Cármen Maria! Gracias por tomarte el tiempo de compartir tu experiencia con nosotros. Al parecer, hubo un error en la reserva y se te asignó un apartamento de 1 dormitorio en lugar del que solicitaste. Si nos hubieras informado al momento de tu llegada, habríamos hecho el cambio de inmediato para asegurar tu comodidad.En cuanto a las toallas, normalmente proporcionamos la cantidad adecuada según el número de huéspedes, pero entendemos que en esta ocasión no fue así. Agradecemos tus comentarios y tomaremos medidas para evitar que esto vuelva a suceder.Esperamos que nos des otra oportunidad para ofrecerte una experiencia más satisfactoria. ¡Hasta pronto! Ona Las Lomas Village

Hola Zakaria,Recibimos el testimonio que nos has dejado.Nos alegra saber que nuestro parque infantil te pareció completo, aunque sentimos que no lo hayas podido disfrutar. Lamentamos mucho que la piscina no estuviera en las mejores condiciones durante tu visita. A veces, factores externos pueden afectar la calidad del agua, pero nos aseguraremos de revisar y solucionar el problema para que no vuelva a suceder. En cuanto al mantenimiento, siempre estamos trabajando para mejorar nuestras instalaciones y agradecemos tus comentarios al respecto. Esperamos que nos des otra oportunidad para brindarte una mejor experiencia en el futuro.¡Hasta pronto!

Hola Jordi, ¡Gracias por tu increíble reseña! Nos alegra mucho que hayas tenido una buena experiencia. Nos alegra saber que encontraste nuestro apartamento limpio y confortable. Trabajamos duro para mantener un alto nivel de limpieza y comodidad para nuestros huéspedes.Procuramos en todo momento brindar nuestros mejores servicios para que quien nos visita se sienta como en su propia casa. Estamos muy contentos de que así haya sido en tu caso.¡Hasta pronto y gracias por elegirnos!Ona Las Lomas Village

¡Hola Marisa!Gracias por tu agradable reseña.Nos alegra que hayas tenido una experiencia del todo satisfactoria y que destaques la amabilidad de nuestro personal, siempre dispuesto a satisfacer las necesidades de quienes nos visitan.Estamos a la espera de tu pronto regreso.Saludos,Ona Las Lomas Village

¡Hola! Muchas gracias por tomarte el tiempo de compartir tu experiencia en nuestro apartamento,Nos alegra saber que el apartamento te pareció bien. Sin embargo, lamentamos que hayas encontrado los muebles viejos y en necesidad de mantenimiento. Apreciamos tus comentarios y los tendremos en cuenta para futuras mejoras en nuestras instalaciones.¡Gracias de nuevo y te deseamos lo mejor!Ona Las Lomas Village

¡Hola!,Muchas gracias por tomarte el tiempo de compartir tu experiencia con nosotros.Nos alegra que hayas tenido una experiencia del todo satisfactoria y que destaques la amabilidad de nuestro personal, siempre dispuesto a satisfacer las necesidades de quienes nos visitan.Nos alegrará verte de nuevo.¡Hasta la próxima! Ona Las Lomas Village

Estimado huésped, Queremos agradecerle el tiempo que se ha tomado en hacernos llegar sus comentarios después de su visita a La Manga Club. Nos alegra que has disfrutado de su estancia con nosotros. Esperamos darle de nuevo la bienvenida. Un saludo, Centro de Atención al Cliente

Gracias por sus comentarios. Esperamos volver a verle pronto por La Manga Club. Atentamente PR Manager

Hej Jarmo! Tack för att du har valt att lämna ett omdöme.Vi är ledsna att du först fick fel storlek på lägenheten. Vi vill försäkra dig om att vi alltid gör vårt bästa för att uppfylla våra gästers förväntningar och bokningsdetaljer. Vi hoppas att du i slutändan kunde njuta av din vistelse efter att storleken på lägenheten ändrades.Vi ser fram emot att välkomna dig tillbaka i framtiden.Ha en härlig dag!Ona Las Lomas Village

Hello Rhoda, We are delighted that you had a pleasant experience during your stay with us.It would be great to welcome you back.All the best,Ona Las Lomas Village

Hi Mihaela!Thanks for taking the time to share your experience with us.We are pleased to read that you had a nice stay overall. We however regret that our pool was closed during your visit and are sorry for any inconvenience this caused.We'd love to have you back for another stay, hopefully when the pool is open!Cheers, and see you soon!Ona Las Lomas Village

Hi,Paul! A big thank you for your review. We truly appreciate it!We're glad to hear that you found our staff friendly and enjoyed the pool during your stay. It's true that our resort is a bit quieter, which some guests appreciate for a more peaceful getaway. As for the WiFi, we apologize for the inconvenience and are working on improving this aspect for our guests.We understand that our reception hours may not be ideal for everyone, but we do provide instructions for late arrivals to ensure a smooth check-in process. We're happy to know that you were able to visit La Manga Club and enjoy dinner at one of the restaurants there!We're working hard to make your next stay even better and can't wait to show you.Until next time,

Hi there,We're grateful you took a minute to leave a review.We're glad to hear that you enjoyed the lovely resort and plan to return. It's always great to welcome back familiar faces! We're sorry to hear that the apartment didn't meet your expectations this time around. We appreciate your feedback on the missing items and will make sure to address these issues. As for the transportation and location, we apologise for any confusion or inconvenience. Our apartments are indeed located near the South Golf Course, and we'll work on providing clearer information about the location and distances to other areas of the resort.We hope to have the pleasure of welcoming you again. Take care,

Hi there! We're over the moon with your brilliant review Thanks for your kind words.We are happy that you enjoyed your stay with us.Your positive feedback acts as motivation for our team to keep providing great service.Thanks again!Until next time,Ona Las Lomas Village

Beste Ann,Hartelijk bedankt voor je beoordeling.We zijn blij om te horen dat je genoten hebt van de faciliteiten en de locatie van ons appartement. Het is altijd fijn om te weten dat onze gasten tevreden zijn met hun verblijf. We vinden het jammer dat je geen wifi had tijdens je verblijf. Helaas bieden we momenteel geen wifi aan in onze appartementen. We begrijpen dat dit een belangrijk aspect is voor veel van onze gasten en zullen dit zeker in overweging nemen voor toekomstige verbeteringen. Nogmaals, onze excuses voor het ongemak.We hopen dat je ons toch nog een kans zult geven.Met vriendelijke groet,Ona Las Lomas Village

Salut Mohamed,Merci d'avoir pris le temps de nous faire ce retour. !On est ravis de voir que tu as apprécié la propreté de nos chambres, l'état de l'hôtel et le confort de nos installations. C'est toujours un plaisir de savoir que nos clients passent un bon moment chez nous. Nous sommes désolés pour l'absence de Wi-Fi dans nos appartements. Nous comprenons que cela puisse être un inconvénient pour certains de nos clients. Néanmoins, nous espérons que cela ne t'a pas empêché de profiter pleinement de ton séjour et de nos autres équipements et services.Nous te disons à très bientôt !Ona Las Lomas Village

Hello Matthew,Thanks for taking the time to share your feedback.We're grateful for your comments and acknowledge the issues you faced during your check-in process. We understand that waiting for your room to be ready can be frustrating, and we're sorry for the inconvenience caused.We are always working on improving our check-in procedures to ensure a smooth and efficient experience for our guests. It's good to know that our team was able to provide you with a refund, and we hope this helped to address your concerns.We hope to have the pleasure of welcoming you again.Take care,

Salut Thomas !Merci d'avoir pris le temps de nous faire ce retour. Nous sommes contents que ton séjour ait été agréable et que tu aies apprécié notre emplacement et la superficie de ta chambre confortable.Cependant, nous sommes navrés des désagréments liés à la télé et prenons bonne note de tes suggestions d'amélioration.Merci d'avoir souligné la douche moderne et la quiétude des lieux.Nous te disons à très bientôt !Ona Las Lomas Village

Dear Guest, We would like to thank you for your comments after your recent visit to La Manga Club. We are delighted to hear that you enjoyed your stay with us. We really appreciate your comment about the service provided by Lucia and all the staff and will certainly pass your message onto them. It is thanks to comments like yours, that really motivate us and keep us maintaining the high level of service. We look forward to welcoming you back. Yours faithfully, Guest Service Centre

Dear Guest, Thank you very much for taking the time to leave a review which is a valuable input. We have taken note of your comment about the room and we have sent it to the relevant department. We look forward to welcoming you back to La Manga Club soon. Yours sincerely, Guest Service Centre

Dear Vicky, We would like to thank you for your comments after your recent visit to La Manga Club. We are delighted to hear that you enjoyed your stay and we would like to inform you that we took note of your comments regarding the manteinance and we have passed it to the relevant department. During your next stay we would recommend to contact our department to be informed about different gastronomic options. We look forward to welcoming you back. Yours faithfully, Guest Service Centre

Dear Guest, We would like to thank you for your comments and we are glad to hear that you enjoyed your stay at La Manga Club We take note of your advice regarding the supermarket and would like to inform you that it has been sent to the relevant department. We look forward to welcome you back to La Manga Club soon. Yours faithfully, Guest Services Team

Dear Guest, Thank you very much for taking the time to leave a review which is a valuable input. We are delighted to hear that you enjoyed your stay with us and our bus service to reach restaurants, shops and facilities within the resort. We look forward to welcoming you back soon. Yours sincerely, Guest Service Centre

Dear Guest, We would like to thank you for your comments after your recent visit to La Manga Club. We are delighted to hear that you enjoyed your stay with us. Special attention has been paid to your comment about the maintenance and we would like to inform you that we have passed it onto the relevant department. We look forward to welcoming you back. Yours faithfully, Guest Service Centre

Dear Guest, We would like to thank you for your comments after your recent visit to La Manga Club. We are delighted to hear that you enjoyed your stay with us. Feedback such as yours is always well received and can only help further motivate our employees to continue to offer an outstanding service to all our customers. Thank you once again and we look forward to welcoming you back to La Manga Club in the near future. Yours faithfully, Guest Service Centre

Dear Guest, Thank you very much for taking the time to leave a review which is a valuable input. We are delighted to hear that you felt comfortable and happy with the type of apartment and your family enjoyed the stay. We look forward to welcoming you back to La Manga Club soon. Yours sincerely, Guest Service Centre