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Opiniones sobre Crown and Mitre Hotel

3 out of 5
Crown and Mitre Hotel
4 English Street, Carlisle, England

Opiniones

8,4

Muy bueno

Evaluación: 10 - Excelente. 423 de 1002 opiniones" "
Evaluación: 8 - Bueno. 378 de 1002 opiniones" "
Evaluación: 6 - Aceptable. 117 de 1002 opiniones" "
Evaluación: 4 - Mediocre. 53 de 1002 opiniones" "
Evaluación: 2 - Terrible. 31 de 1002 opiniones" "

8,6/10

Limpieza

8,6/10

Personal y atención

8,2/10

Servicios

7,8/10

Estado de la propiedad e instalaciones

7,8/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Renato Cutuli

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en marzo de 2020

6/10 Aceptable

SALVA, Murcia, Spain

Viajó con su pareja
Le gustó: Personal y atención
No le gustó: Estado de la propiedad e instalaciones
El servicio de desayuno está muy bien pero el personal que nos atendió estuvo muy bien.
Se hospedó 2 noches en abril de 2019

10/10 Excelente

duncan

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great stay
Se hospedó 2 noches en mayo de 2024

4/10 Mediocre

Gillian

Viajó con su pareja
No le gustó: Servicios, estado de la propiedad e instalaciones
We needed a reasonably priced overnight stay on our way back from Scotland. The Crown & Mitre in Carlisle was offering a discount so we went for it. Little did we know what lay ahead. Carlisle is not a n attractive city and is made up of a run down centre with many closed up premises. The hotel is right in the centre and actually looks architecturally quite striking from the front and the reception area is retro grand. Sadly our room in the attached building at the rear was dated and in desperate need of a refurb. I should have known when we were allocated room 101 that things wouldn’t go well! There was a wedding function that evening and several guests stood in the rear car park smoking and shouting all evening. At midnight we phoned reception requesting a member of staff have a word with these people. The noise continued until 1pm. I would say if you are thinking of booking this hotel, make sure there’s no wedding on. No doubt this is why a discount was offered even though it was still an expensive stay with little or no sleep.
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Ashley

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Although I only stayed here for one night I will definitely be back. It left quite an impression and is just the right side of posh and very reasonable in terms of price per night, with free access to the pool. We had a twin room on the front of the hotel's main building overlooking the main shopping drag in Carlisle, and although it was a Monday night we expected it to still be slightly noisy, however, we didn't hear a peep the entire night. It was perfectly quiet outside and in the hotel except for a few guests the following morning banging doors which is of no fault of the hotel itself. The internet was surprisingly quick for it being complimentary - a massive improvement on the internet at premier inn. My only real complaint was that the usb slot to charge items on the bedside table did not work, therefore, I had to plug the item in way across the room at a plug that worked. This didn't really matter at that time, however, I watch shows and read on my tablet in bed and if it had had a low battery and needed charging I would've been very annoyed that I wouldn't be able to charge it as I lay in bed. We enjoyed sitting in the lounge downstairs so much that we spent most of the following day there drinking pots of tea from the cafe after checking out and before heading home. Peaceful, clean and ideal location for anyone staying in Carlisle. If you don't mind foregoing modern furnishings then give this hotel a go. It will be my first choice whenever I stay in Carlisle.
Se hospedó 1 noche en mayo de 2024

8/10 Bueno

Trevor

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Beautiful building in the centre of town. Clean and comfortable but a little dated. Vehicle access was rather difficult due to the town’s roads.
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Richard

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Revamped room was very nice. Shower was excellent. All the staff were very friendly and helpful. Comfortable bed. Great location, walkable from the train station.
Se hospedó 2 noches en mayo de 2024

6/10 Aceptable

Ian

Viajó con su familia
Le gustó: Limpieza, estado de la propiedad e instalaciones
We were the only diners the evening we stayed Hotel & facilities are good but did not like Carlisle town centre
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Claire

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It was a pleasure to stay at the Crown and Mitre,such a beautiful old hotel and very well placed for all the attractions.The staff were very helpful and welcoming
Se hospedó 3 noches en mayo de 2024

6/10 Aceptable

Karen

Viajó con su familia
No le gustó: Servicios
We were looking forward to our stay at the George because of reviews and it's proximity to the Wall trail. Unfortunately, we were disappointed with the actual condition of the rooms and the staff were less than friendly. There is no elevator so make sure your bag is not too heavy to haul up a couple of.flights. we spent the first few minutes in our room mashing flying insects of the mosquito variety. The pool was recently opened and yet the mold on the tiles and algae on the roof hadn't been cleaned off yet. Also, breakfast may or may not be included in the rate.no one mentioned this on check in so we asked one of the staff when we saw the buffet. Food was bland. They had a large.party coming I so we were told we had to hurry and order our dinner before the group arrived. We were done well before anyone else showed up. All in all it's cheap and you get what you pay for.
Se hospedó 2 noches en mayo de 2024

10/10 Excelente

Janette

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Clive

Viajó con su pareja, Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Interesting building well preserved
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Doug

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Scenic hotel, but deteriorating neighborhood. Parking is somewhat inconvenient
Se hospedó 1 noche en abril de 2024

8/10 Bueno

j

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en abril de 2024

8/10 Bueno

Faye

Viajó con su familia, Viajó con mascotas
Does need some updating but appreciate it is a very old property Our room has been updated and was nice Parking on site a bonus Staff very helpful
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Kristeen

Se hospedó 2 noches en abril de 2024

8/10 Bueno

Roddy

Le gustó: Limpieza
Building and decor are a bit tired. Staff were great and welcoming. Bed was comfortable. Only real downside was very noisy plumbing, every time some flushed or ran a tap the pipes made quite a lot of noise for quite sometime. This was not really a huge problem until neighbouring rooms decided to have a shower etc at 6am
Se hospedó 1 noche en abril de 2024

6/10 Aceptable

Carole

Viajó con mascotas
Le gustó: Limpieza
Property was very tired and some areas are in disrepair. Although there are lifts to each floor there are rooms at half floor level which still involves negotiating 2 sets of stairs. Assistance with bags started at reception and ended at reception this still leaves you to negotiate a very bumpy ramp or stairs to get to the car park in my case this took 3 trips backwards and forwards. It took 6 phone calls with different members of staff with me eventually having to take my phone down to show the staff my bank account before they believed I had made a second successful attempt at payment as first was declined requesting I inserted my card. During the first call I was told my card had been declined and was asked if I wished the bill to be put on my room, I explained what had happened and the was "do you wish this amount added to your room bill as your card was declined." Not great for customer relations. The person who made the mistake was very apologetic but this was too little too late. I will certainly not return.
Se hospedó 1 noche en abril de 2024

8/10 Bueno

John

Viajó en grupo
Le gustó: Personal y atención, servicios
Very Good Location.
Se hospedó 2 noches en abril de 2024

4/10 Mediocre

Colleen

Viajó con su pareja
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The public foyer and dining are beautiful, however we were directed out the back of the hotel, across the carport and into a back building of very tired and rundown rooms. The carpet was so frayed it was a safety issue waiting to happen, the lifts don’t work and the rooms’ walls are paper thin. The hotel pool was tired and uninviting with a complicated electric key and sign in process. As was the breakfast process. We will not be returning to this hotel.
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Julie

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The room/bathroom although traditional in decor had everything you could need. Good breakfast warm plates Unfortunately carpark was full so had to pay at one next door
Se hospedó 1 noche en abril de 2024

6/10 Aceptable

Kirsty

Viajó con su pareja
Le gustó: Limpieza, personal y atención
No le gustó: Servicios, estado de la propiedad e instalaciones
We were in the annexe! Had to go outside the Hotel to get to your room! It was very outdated & the lifts didn’t work! We weren’t told where to go, just told we had to go outside into the car park to get to our room! No lifts working!
Se hospedó 1 noche en abril de 2024

10/10 Excelente

George

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en marzo de 2024

2/10 Terrible

Glen

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en marzo de 2024

10/10 Excelente

Joanne

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Loved this hotel clean rooms and so warm on a cold night after the races. Staff friendly and helpful booked a return visit..
Se hospedó 1 noche en marzo de 2024

8/10 Bueno

David

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios
The hotel has much history and its grandeur can still be seen. The room was clean, although the furniture and decor were dated, it added to the character. The staff were very good and overall we enjoyed our stay.
Se hospedó 1 noche en marzo de 2024

8/10 Bueno

Paul

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
All the staff are excellent and couldn't have done more to help. Professional but light hearted.
Se hospedó 1 noche en marzo de 2024

8/10 Bueno

Debra

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It was lovely room in a good hotel centrally located.
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Paul

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great location and staff were brilliant
Se hospedó 1 noche en marzo de 2024

8/10 Bueno

Hannah mary

Viajó con su familia
Staff very friendly. Helped me in with my luggage,I didn’t want a room in the annexe even though the hotel was very busy they got me a room in the hotel which was lovely .my daughter and I had a lovely weekend and we will be returning in the summer. Regards Mrs mcnicholas
Se hospedó 2 noches en marzo de 2024

10/10 Excelente

John

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This feels like a hotel from an age when things were smart and glamorous and this hotel retains that with great service, spotless rooms and is incredibly convenient. I was here on business and booked an extra night and will bring my wife back to enjoy the hotel and the surrounding area as soon as I can.
Se hospedó 1 noche en febrero de 2024

2/10 Terrible

Anthony

Viajó con su pareja
No le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
We were given the wrong tyoe room and no hot water. We have requested a refund ftom you plrade as this was a disgraceful hitel example...
Se hospedó 1 noche en marzo de 2024

4/10 Mediocre

Gerard

Se hospedó 2 noches en marzo de 2024

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en febrero de 2024

8/10 Bueno

Thomas

Se hospedó 1 noche en febrero de 2024

10/10 Excelente

MISS W I

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Weekend break for two.
Was a pleasant stay. Staff friendly. Breakfast lovely. Very close to amenities .
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Jason

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en febrero de 2024

6/10 Aceptable

Rich

Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Anthony

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en febrero de 2024

10/10 Excelente

Peter

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Easy to find right in the city centre
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Andrea

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great central hotel with parking included. Reasonably priced
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

margaret

Se hospedó 1 noche en febrero de 2024

6/10 Aceptable

Ross

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
You get what you pay for
The main problem i found was the Parking not enough for the size of Hotel . Manger was ok i had to park my car on the road and get up early
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Chao Jin

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en enero de 2024

8/10 Bueno

Patricia

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Lovely Hotel
Se hospedó 1 noche en enero de 2024

8/10 Bueno

J

Le gustó: Limpieza, personal y atención, comodidad de la habitación
Nice weekend.
Stay was fine but had to move room due to door banging from early morning due to staff moving about. Once in new room stay was much better. Dont stay in rooms 203, 204 or 205 unless want wakenef at 0600 ...
Se hospedó 3 noches en febrero de 2024

10/10 Excelente

Geoffrey

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great location, enjoyed my swim
Se hospedó 1 noche en enero de 2024

8/10 Bueno

J

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Nice hotel
Great hotel rubbish wifi
Se hospedó 1 noche en enero de 2024

8/10 Bueno

Mrs Wendy A

Se hospedó 1 noche en enero de 2024

10/10 Excelente

Robin

Le gustó: Servicios
Lovely hotel
Se hospedó 1 noche en enero de 2024