Dear Manuel, Thank you for your kind review. So glad to hear you enjoyed your stay and felt we exceeded your expectations. We hope to warmly welcome you again to The Parkgate hotel in the future and if we can be of any assistance in the meantime, please do get in touch.

Dear Catharinus, It is great to hear that you had an enjoyable short break with us. I am glad that you enjoyed the room and the staff were able to look after you well. Please do come back soon. Kindest regards,

Dear Gareth, Thank you so much for sharing your recent experience at The Parkgate Hotel. Your feedback means a lot to us.We look very much forward to your return.Many thanks,

Dear Sharron, Thank you for your 5 star review! It is so lovely to hear that you really enjoyed your stay with us!We look forward to hopefully welcoming you back soon!Kind regards,

Dear Rodney, Thank you for your 5-5 review! We are very pleased to read that you had a comfortable stay and we hope to warmly welcome you again to The Parkgate hotel in the future and if we can be of any assistance in the meantime, please do get in touch.

Dear Kai, Thank you for your kind review. So glad to hear you enjoyed your stay and felt we exceeded your expectations. We hope to warmly welcome you again to The Parkgate hotel in the future and if we can be of any assistance in the meantime, please do get in touch.

Dear Christine, Thank you for your kind review. So glad to hear you enjoyed your stay and felt we exceeded your expectations. We hope to warmly welcome you again to The Parkgate hotel in the future and if we can be of any assistance in the meantime, please do get in touch.

Hi Maria, Thank you for your 5 out of 5 review on the Parkgate hotel Cardiff

Thank you for your 5 out 5 review. We look forward to welcoming you back soon. Kind regards,

Hi Adam,Thank you for taking the time to comment and provide feedback on your recent stay with us. We are glad you enjoyed our services and I am sorry that there were elements of the room which did not meet your expectations. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Kind regards,

Hi Sammie, Thank you for your recent review on the Parkgate hotel Cardiff. I am so glad you found Ana at reception amazing.

Hi Richard, Thank you for your recent review on the Parkgate hotel Cardiff. I am glad you enjoyed your stay with us.

Dear Robert,Thank you for your 5* review.

Hi Grace, Thank you again for your 5 out of 5 score. We hope to see you back soon

Hi Aimee, Thank you again for your 5 out of 5 score. We look forward to welcoming you back soon

Hi Ed, Thank you for your recent review on the Parkgate hotel Cardiff, And the 5 out of 5 score.

Hi Colleen, Thank you for taking the time to comment and provide feedback on your recent stay with us. Feedback is especially important to us as a business and we do use it to help provide an improved service to future guests. Regarding your feedback in The Sorting room restaurant I will ensure that this is forwarded to the Food and Beverage Management Team who are constantly reviewing their procedures and looking for areas of improvement to ensure that the staff are adequately trained and service levels remain high.I do hope that you will return to the Parkgate hotel again in the future for an experience to exceed your expectations.Many thanks,

Hi William, Thankyou for your recent review on the Parkgate hotel Cardiff. I am so happy that all the staff you had interactions with were pleasant. I am so sorry to see that you were disappointed with the breakfast. I will pas on your comments to our restaurant team to discuss.

Hi Naomi, Thank you for your 5 out of 5 review on the Parkgate hotel Cardiff.

Hi Dante, Thank you for your recent review on the Parkgate hotel Cardiff. I am so glad you enjoyed your stay with us.

Hi Chris, Thank you for your high review. I am so glad to hear you enjoyed your stay and that our staff were perfect. They are an asset to the hotel and we greatly appreciate you recognizing them for their high levels of customer service during your visit. We hope to welcome you back soon.

Hi Gerard, Thank you for your 5 out of 5 review on the Parkgate hotel Cardiff

Hi Fiona, Thank you for your recent review n the Parkgate hotel Cardiff. I am so glad you enjoyed your stay at the hotel, and you found our rooms to you satisfaction. A majority of our rooms at the hotel are are different in their layout. I will pass your comments over to the restaurant team regarding breakfast.

Hi Susan, Thank you for your 5 out of 5 review

Hi Breck, Thank you for your recent review on the Parkgate hotel Cardiff. And you high score that you have given us.

Hi Kian, Thank you for your recent review on the Parkgate hotel Cardiff. And you high score that you have given us.

Hi Laura, Thank you for your recent review on the Parkgate hotel Cardiff. And you high score that you have given us.

Hi Amber, Thank you for your recent review on the Parkgate hotel Cardiff. I am so glad se read that you enjoyed your stay with us. I will pass you comments on to the management team as we always strive to improve our services to our customers.

Hi Hedd, Thank you for your amazing review on the Parkgate hotel Cardiff. Please come back and see us soon.

HI Sarah, Thank you for your recent review on the Parkgate hotel Cardiff. I am so glad you enjoyed your stay with us and hope to see you back soon

Hi Rebecca, Thank you for your recent review on the Parkgate hotel Cardiff. And you high score that you have given us.

Hi Christopher, Thank you for your 5 out of 5 review on the Parkgate hotel

Dear Ian, This is so wonderful to hear! We really take pride in our hotel and making sure everyone is as comfortable, welcomed and looked after as possible. We hope to warmly welcome you again to The Parkgate hotel in the future and if we can be of any assistance in the meantime, please do get in touch.

Dear Kara, Thank you for your kind review. So glad to hear you enjoyed your stay and felt we exceeded your expectations. We hope to warmly welcome you again to The Parkgate hotel in the future and if we can be of any assistance in the meantime, please do get in touch.

Dear Suzanne, Thank you for your 5 star review. We are sorry to hear the disturbance during the night which occurred and will ensure your feedback is carefully investigated with the relevant department. Any relevant actions will be taken to ensure this remains an isolated incident. I know it was a busy weekend in Cardiff with Valentines, school holidays and events. I do hope that you will return to the Parkgate hotel again in the future for an experience to exceed your expectations.

Dear Barbara, We cannot thank you enough for taking the time to write such a detailed review, about your wonderful Parkgate experience! We truly value customer feedback and I was delighted to hear that we exceeded your expectations and you had such a memorable stay. It is always a pleasure to receive positive comments and we are thrilled to know you returned home with some happy memories of your time with us. I will have much pleasure in sharing your review with colleagues across the hotel who do go the extra mile to ensure everything is just perfect for our guests. We hope to warmly welcome you again to The Parkgate hotel in the future and if we can be of any assistance in the meantime, please do get in touch.

Dear Davide, Thank you for your 5* review. We hope to warmly welcome you again to The Parkgate hotel in the future and if we can be of any assistance in the meantime, please do get in touch.

Hi Scott, Thank you for your recent review on the Parkgate hotel Cardiff. And you high score that you have given us.

Dear Rhian, Thank you for your 5* review. We hope to warmly welcome you again to The Parkgate hotel in the future and if we can be of any assistance in the meantime, please do get in touch. Kindest regards, Ryan Guest services

Hi Callum, Thank you for your 5 out of 5 score on the Parkgate Hotel Cardiff

Hi Abbey, Thank you for your 5 out of 5 review on the Parkgate hotel Cardiff

Dear Rosemary, We cannot thank you enough for taking the time to write such a detailed review, about your wonderful Parkgate experience! We truly value customer feedback and I was delighted to hear that we exceeded your expectations and you had such a memorable stay. It is always a pleasure to receive positive comments and we are thrilled to know you returned home with some happy memories of your time with us. I will have much pleasure in sharing your review with colleagues across the hotel who do go the extra mile to ensure everything is just perfect for our guests. We hope to warmly welcome you again to The Parkgate hotel in the future and if we can be of any assistance in the meantime, please do get in touch.

Dear Charlotte, This is so wonderful to hear! We really really take pride in our hotel and making sure everyone is as comfortable, welcomed and looked after as possible. We are thrilled you also took time to enjoy our 5 star bubble spa. We hope to warmly welcome you again to The Parkgate hotel in the future and if we can be of any assistance in the meantime, please do get in touch.

Dear Lee, Thankyou for your review. I'm sorry to hear that you did not enjoy your stay. I do hope that you were able to address any concerns during you stay with us. While welcoming you back will not erase your previous experience I can only hope that it will allow for the opportunity to create a new wonderful experience should you allow us to host you again at the hotel.

Dear Stewart, I thoroughly enjoyed reading your review, and it is always so rewarding to hear our guests describe The Parkgate hotel in this way. Guest comfort is our ultimate aim and I was delighted to hear you had such a comfortable stay and were looked after so attentively by the team. We hope to warmly welcome you again to The Parkgate hotel in the future and if we can be of any assistance in the meantime, please do get in touch.

Dear Jenny, I thoroughly enjoyed reading your review, and it is always so rewarding to hear our guests describe The Parkgate hotel in this way. Guest comfort is our ultimate aim and I was delighted to hear you had such a comfortable stay. We hope to warmly welcome you again to The Parkgate hotel in the future and if we can be of any assistance in the meantime, please do get in touch.

Dear Amanda, Thank you for your 5* review. We look forward to welcoming you back soon.

Dear Claire, Thank you for such a wonderful and heart-warming review! We strive at The Parkgate Hotel to make every guest's experience the best and are so thankful that this was the case for yourself. We hope to warmly welcome you again to The Parkgate hotel in the future and if we can be of any assistance in the meantime, please do get in touch.

Dear guest thank you for your recent review on the Parkgate hotel Cardiff. I am so glad you enjoyed your stay with us.