Estancias en Cardiff

"I had a great stay at this hotel for the night. Very clean, comfortable beds. Clean shower. Could connect to the TV to watch the likes of YouTube or watch normal channels. Room service, although I didn't use this. A lovely restaurant with lovely food..and the staff were fantastic. Even checked me in an hour early. Thank you so much for a lovely stay and I highly recommend booking."

"Cool"

"The staff when we checked in was so friendly and helpful. But the lift is not working and their air conditioning is barely working, it’s not good with this weather. But all the staff are friendly and polite."

"👍"

"Clean and tidy room No air conditioner it was extremely hot over 31 degrees celsius and the window could not be opened due to a window safety cable. We had to cut our stay shorts it was just too hot and we could not sleep in the room. Very stuffy fan just circulated hot air. Very disappointing thought Best Western had a minimum standard across the chain this one certainly did not compare to others....."

"As I find stairs difficult with luggage, and no lift, staff were helpful and changed my room from 1st floor to ground. Staff were pleasant but bar service could be improved. The waiter was covering the kitchen and bar. He walked past me twice, while I stood at the bar, but I still had to open the door to the kitchen, and call, I had to ask for ice and lemon, but didn't get the lemon, it didn't seem available. Just small things really but could be improved. "

"The room had everything we needed, and we managed to get extra coffee when we required it. The staff were very helpful and made our visit run smoothly. For our stay, the air conditioning in the room was a bonus, as it was during a very hot spell. We didn't watch the TV, but it looked to have everything you might need on there. There were also USB ports next to the bed, so if you forget your charger, you are covered. The only thing that was a little disappointing was breakfast, as many items,...

"Our whole stay was disappointing, we upgraded but didn't have the room we payed for, we had to wait ages for another room to come available, wasn't offered any drinks while we waited, after it seemed like forever we had a room which again was disappointing, the food in the olive tree was very disappointing, we asked for water for our table and they brought a tiny glass,which only held a mouthful, but the thing that did it for us was we were charged a £100 holding fee twice, plus another £48 on...