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Opiniones sobre The Grove Ferry Inn

3 out of 5
The Grove Ferry Inn
Grove Ferry Rd, Upstreet, Canterbury, England

Opiniones

8,8

Excelente

Evaluación: 10 - Excelente. 30 de 64 opiniones" "
Evaluación: 8 - Bueno. 26 de 64 opiniones" "
Evaluación: 6 - Aceptable. 7 de 64 opiniones" "
Evaluación: 4 - Mediocre. 1 de 64 opiniones" "
Evaluación: 2 - Terrible. 0 de 64 opiniones" "

8,2/10

Limpieza

9,2/10

Personal y atención

8,6/10

Servicios

8,2/10

Estado de la propiedad e instalaciones

8,0/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Adrienne

Viajó en grupo
Le gustó: Personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Lovely stay!
Had a lovely stay, very friendly staff and welcoming. John and Jane where great hosts, breakfast is huge, made to order and very tasty. Room where very comfortable.
Se hospedó 2 noches en junio de 2022

6/10 Aceptable

Phil

Viajó con su pareja
Le gustó: Limpieza, servicios
Nice location next to the river. Evening meal service not great, waited nearly an hour just to get a drink then starter and main came out at more or less the same time. Restaurant was not busy (half full) and had plenty of staff on so i dont know why we had to ask to be served. Lovely breakfast.
Se hospedó 1 noche en octubre de 2021

8/10 Bueno

Susan

Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en septiembre de 2021

8/10 Bueno

Paul

Le gustó: Personal y atención, comodidad de la habitación
Se hospedó 2 noches en septiembre de 2021

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great stay
Lovely area a good location for surrounding areas to visit. Staff were friendly nothing too much trouble very attentive. Would definitely recommend visiting and would stay again.
Se hospedó 4 noches en septiembre de 2021

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Very welcoming and wonderful location
Wonderful visit. Will stay again
Se hospedó 1 noche en septiembre de 2021

10/10 Excelente

Richard

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
What a lovely warm welcome we received from the young team at Grove Ferry Inn. We were welcomed with a big smile and once we were checked in at the bar our host offered to carry our bags to our room and actually showed us to the door, didn't leave us searching corridors for our room - nice touch! We stayed in Gin & Tonic and the room was clean and spacious and beautifully decorated. we were very comfy! We were too late for dinner sadly, as caught up in traffic, however we were given local recommendations and had a lovely meal at Bill's in Canterbury. Breakfast was served up until 11am so we sauntered down at 9am and enjoyed a hearty big breakfast with copious amounts of tea and juice. Special shout out to the young waitress who was so helpful and polite - couldn't do enough for us. A 5*hotel the Grove Ferry is not and in areas could maybe do with a little upgrading, but if you are looking for a lovely setting, with 5 star staff then you won't be disappointed. We would definitely book again, excellent value for money.
Se hospedó 1 noche en septiembre de 2021

8/10 Bueno

Brian

Viajó con su pareja
Le gustó: Personal y atención, servicios
Quiet location. Convenient for north Kent coastal towns. Adjacent to wildlife preservation area and river.
Se hospedó 4 noches en septiembre de 2021

8/10 Bueno

Bob

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en septiembre de 2021

10/10 Excelente

C

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Beautiful location
Beautiful location. Friendly staff and great service.Wonderful food. Good value for money. Would stay again.
Se hospedó 2 noches en septiembre de 2021

6/10 Aceptable

Cliente verificado

Le gustó: Comodidad de la habitación
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Disappointing
The hotel/pub was very busy as it’s located next to a river, check in was at the bar, there was one bar staff and a queue of about 8 people waiting to order drinks. We queued for about 20 minutes just for 2 glasses of wine. The bar staff were very friendly. The room needed cleaning, the floor was dirty and there was a large mirror which was covered in dust. The bathroom was clean but windows were covered in mould and there was mould around bath and shower tiles. I think the whole place needs a revamp. The hotel sits right next to a river and also a train line, trains begin about 6am.
Se hospedó 1 noche en septiembre de 2021

4/10 Mediocre

Chris

Viajó con su familia
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Dislike the electrical unit that is clearly faulty as it sounds like it is going to blow up and making a constant whirling noise throughout the night, tried contacting the owners By phone, number closed By text, mailbox full Emailed just to show I was still awake
Se hospedó 1 noche en septiembre de 2021

10/10 Excelente

Clifford

Se hospedó 1 noche en septiembre de 2021

8/10 Bueno

Paul

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Nice and peaceful very relaxing
Se hospedó 1 noche en agosto de 2021

8/10 Bueno

Georgina

Le gustó: Personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en agosto de 2021

6/10 Aceptable

ELIZABETH

Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones
VERY DISAPPOINTING
Location of the hotel was lovely and the staff were very friendly and helpful but we were surprised to find that food wasn't served after 5pm on a Sunday when website said food til 8 everyday. The overall feeling was that it was not as clean as we would expect. The bedside tables in the rooms were sticky and rubbish wasn't removed from the room after the first night stay. The plumbing was awful. Toilet didn't flush properly and the shower was little more than a dribble. Lighting in the bathroom was very poor. There was no plug near a mirror so very difficult to do one's hair. Bed was comfortable. Breakfast was ok but fried eggs were overcooked.
Se hospedó 2 noches en agosto de 2021

10/10 Excelente

Margaret

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Loved our 1 night stay. Staff very friendly and accommodating. We had nice room overlooking the river which was lovely. Breakfast great good portions. Only small niggle mattress was a bit uncomfortable but other than that great place and would definitely stay again! Thank you 😊
Se hospedó 1 noche en agosto de 2021

10/10 Excelente

Eileen

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
The Grove Ferry Inn.
Wonderful location by the river. There are hourly electric boat trips running but it would be an idea to prebook if you are interested in doing. Excellent cooked breakfast was included in our rate. Very close to Canterbury city.
From our balcony
Se hospedó 1 noche en agosto de 2021

10/10 Excelente

Jennie

Se hospedó 1 noche en agosto de 2021

8/10 Bueno

Graeme

Le gustó: Personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 4 noches en agosto de 2021

10/10 Excelente

Matthew

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great overnight stop just outside Whitstable
Clean and comfortable room above a lovely pub in a beautiful riverside setting. Staff were all attentive and the vegan full English breakfast was a great bonus!
Se hospedó 1 noche en julio de 2021

8/10 Bueno

nancy

Le gustó: Limpieza, comodidad de la habitación
Ok for one night
We felt a lot more could have been made as this inn is located next to a river. Not allowed to use the front door in the portico shown in the photo and this was covered in notices of all types showing mixed messages. In the end we had to walk right to the end of the building, through the garden and in the back way. The garden was busy with diners when we arrived and we think that this is where the inn makes its business. Our bedroom was ok - clean; the bed was comfortable; lashings of hot water from the easy to use shower in the ensuite. However, the room was filled with nick-knacks which rather took up a lot of space on what little shelving there was so our stuff had to stay on the floor. Also, while the bedroom could clearly accommodate one, there was no wardrobe but a few wire coat hangers on a mobile unit. We were told that breakfast would be served from 8 a.m; apart from ourselves there was just one other couple at a table the next morning and they seem to have been waiting a long time. In the end, the lady had to chase up theirs as she had an appointment. Food still didn't arrive for quite a while and she left after only a couple of mouthfuls leaving her partner to eat alone. Ours arrived and was ok although coffee appeared long before the food. We began to think that the "hotel" side of the business was secondary.
Se hospedó 1 noche en julio de 2021

10/10 Excelente

Hannah

Se hospedó 1 noche en julio de 2021

10/10 Excelente

brendon

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Hidden Gem
Stayed for a midweek wedding near canterbury, and was a beautiful retreat by the river! Newly redecorated, the room was very clean and spacious, and the breakfast was delicious! The wider property was very well kept with ample space, and with riverboat trips running throughout the day I feel this would be a popular venue at weekends... the staff and owners can be proud of their efforts, a lovely stay.
Se hospedó 1 noche en julio de 2021

10/10 Excelente

Kelly

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Perfect stay! Lovely room with a stunning view of the river. Great staff members and overall a truly relaxing setting.
Se hospedó 1 noche en julio de 2021

8/10 Bueno

Karl

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Good stay
Everything was perfect except the bed had seen it's day. Not very comfortable. Location is excellent!!!
Se hospedó 1 noche en julio de 2021

8/10 Bueno

Julie

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en julio de 2021

10/10 Excelente

gareth

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en junio de 2021

8/10 Bueno

Keith

Le gustó: Personal y atención
Se hospedó 1 noche en junio de 2021

10/10 Excelente

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
A fantastic place with the most friendly & wonderful staff, you could possibly want. Everything about our stay, was impeccable,from the parking, area, our clean bright, themed room to the lovely staff. We are definitely visiting again. Thankyou- Grove Ferry Inn!
Se hospedó 1 noche en junio de 2021

10/10 Excelente

Cliente verificado

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Good location with great staff
Great location for a drive into Margate/Ramsgate. Fantastic staff and great food and drink. Only downside, which is personal for light sleepers, is that the curtains are thin and the room was bright enough to wake me at 5am.
Se hospedó 3 noches en junio de 2021

8/10 Bueno

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Loved the location and friendly atmosphere
Se hospedó 1 noche en junio de 2021

10/10 Excelente

Gavin

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Beautiful room, lovely setting, fantastic food and wonderful staff!
Se hospedó 1 noche en mayo de 2021

6/10 Aceptable

Cliente verificado

Viajó con su pareja
Le gustó: Personal y atención
No le gustó: Limpieza
The room was a nice size, the English breakfast was awesome. The staff were incredibly nice and accommodating. Unfortunately we found the cleanliness of the bathroom to be lacking, old toothpaste splashes on the back of the sink, and dirty smudge marks on the bath tile. There was a leak from the back of the sink, so the floor was constantly wet. Housekeeping was not the best, no one replenished our room on the second morning, and the third morning we were left with 4 conditioners and no shampoo or bar soap. The WiFi, was poor, could not really watch television.
Se hospedó 4 noches en mayo de 2021

10/10 Excelente

Mr Stephen R J

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
May mini-break
Lovely friendly riverside inn. The staff make this place. Keep doing what you're doing!
Se hospedó 1 noche en mayo de 2021

10/10 Excelente

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very friendly
Se hospedó 2 noches en mayo de 2021

8/10 Bueno

Craig

Le gustó: Personal y atención
Excellent staff and food.
All staff are fantastic in their professional approach and level of attention. The current owners are undertaking refurbishment of the entire property, what they have done so far will make this a hotel one we will certainly return to. The food including breakfast, pizza and main meals were plentiful and of good quality.
Se hospedó 2 noches en octubre de 2020

8/10 Bueno

Mr Mark

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
It was fine. A lovely spacious room. Garden was in a state of reconstruction. A good breakfast, if a little slow. Overall it was good.
Se hospedó 1 noche en octubre de 2020

8/10 Bueno

Bill

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en septiembre de 2020

10/10 Excelente

Cliente verificado

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Country views
It was amazing.They made us feel very welcome and all the staff are friendly.The food was to die for and the vegan breakfast.Are room we had a Balcony and the river view. Sitting on the balcony 6.30 in the morning with a cup of tea. And the bed comfy.wished we had booked two nights.
Se hospedó 1 noche en septiembre de 2020

10/10 Excelente

Alan

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Family Road Trip
Friendly and engaging staff. Food excellent and service very attentive. Very nice location by the river (we had to dodge rain showers) and was lovely to sit out. Room was a spacious triple and freshly decorated. Tea/coffee and a wardrobe would have been welcomed but plenty of room to spread out. Overall we were very happy and would happily return.
Se hospedó 1 noche en agosto de 2020

10/10 Excelente

Helen

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Fantasic stay
Really great stay. The staff and owners really keen to make our stay good.the location was beautiful right on the river good for watching the world go by. Loved having a balcony. The bedrooms were recently decorated but a little more attention to detail in the cleaning and cushions nd bed linen could be better quality must have matress and pillow protectors.. Breakfast really well cooked and good quality. It is clear the owners are working really hard to improve the hotel and bar in some areas
Se hospedó 1 noche en agosto de 2020

8/10 Bueno

Helen

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Very good stay
Se hospedó 3 noches en agosto de 2020

10/10 Excelente

Steven

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Pleasant and quaint
It was perfectly placed, a great setting and the service was brilliant. We enjoyed the food and the entertainment but we were well looked after and felt we were truly on a holiday far from home
Se hospedó 2 noches en julio de 2020
Respuesta de Grove Ferry Inn el 26 jul. 2020
Thank you very much for your review we are so glad you enjoyed your stay and hope you will visit us again kindest regards John and Jaine Hinsley

10/10 Excelente

Keith, Brussels

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I was very late arriving but the owner gave me his number and he got up to let me in, the breakfast the next day was exceptional and overall my stay was excellent
Se hospedó 1 noche en julio de 2020
Respuesta de Grove Ferry Inn el 26 jul. 2020
Thank you very much for your review hopefully we will see you again kindest regards John and Jaine Hinsley

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en enero de 2020
Respuesta de Grove Ferry el 31 ene. 2020
Hello thank you very much for your positive review, we really appreciate your feedback and look forward to welcoming you at the Grove Ferry inn again soon.

10/10 Excelente

Cliente verificado

Se hospedó 1 noche en noviembre de 2019

8/10 Bueno

Greg

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en septiembre de 2019

6/10 Aceptable

Mark

Viajó por negocios
Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Didn’t realise that check in only up to 8pm, but looking at details it does state this, they were helpful and arranged for someone to be there for me when I arrived later in the evening. Bar was already shut when I arrived at 9.45pm, room was nice and spacious, comfy bed, window didn’t open and too hot could do with a fan in there or the window to be able to open. Only serve breakfast from 8.30am (bit late) could only get cereal and a drink as chef hadn’t turned up.
Se hospedó 1 noche en septiembre de 2019

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en agosto de 2019