Una piscina al aire libre, una piscina climatizada, sombrillas
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Opiniones sobre Blackstone Mountain Lodge by CLIQUE

4 out of 5
Blackstone Mountain Lodge by CLIQUE
170 Kananaskis way, Canmore, AB

Opiniones

9,6

Excepcional

Evaluación: 10 - Excelente. 794 de 1006 opiniones" "
Evaluación: 8 - Bueno. 165 de 1006 opiniones" "
Evaluación: 6 - Aceptable. 30 de 1006 opiniones" "
Evaluación: 4 - Mediocre. 9 de 1006 opiniones" "
Evaluación: 2 - Terrible. 8 de 1006 opiniones" "

9,6/10

Limpieza

9,6/10

Personal y atención

9,2/10

Servicios

9,4/10

Estado de la propiedad e instalaciones

9,2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Lizeth Garcia

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 4 noches en noviembre de 2023
Respuesta de Guest Services el 28 nov. 2023
Good morning,Thank you for taking the time to leave us a review, we are glad to hear that you enjoyed your stay with us.We hope to welcome you again!

10/10 Excelente

PATRICIA

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Con gusto regresariamos
La habitacion está amplia, las camas estan bien, descansabamos muy bien. Nos gustó mucho, con gusto regresariamos. Está bien ubicado del centro de canmore y de tiendas para hacer el super . El pueblo de Banff está cerca en carro a 25 minutos aprox.
Se hospedó 5 noches en septiembre de 2023
Respuesta de Alyssa- Guest Service Agent el 4 oct. 2023
Thank you for your review! I am glad you nejoyed your stay!

10/10 Excelente

Elakkiyan

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
.
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Siyuan

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Paid for an upgrade to suite. Didn’t disappoint me! The room was really nice and the hotel are located in a quiet area
Se hospedó 1 noche en abril de 2024
Respuesta de Marketa Guest Services Supervisor el 2 may. 2024
Hello Siyuan,thank you very much for taking the time to review your stay with us!Happy to hear you had a great stay!Best Regards,

8/10 Bueno

Susan

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The only think was there was no parking this trip because the street had no parking due to cleaning and there parkade was closed for cleaning and they also were cleaning dry ducts so they could enter the unit at anytime if you were in or not.
Se hospedó 3 noches en abril de 2024
Respuesta de Marketa Guest Services Supervisor el 2 may. 2024
Hello Susan,thank you very much for taking the time to review your stay with us. We do apologise for the inconvenience!Best Regards,

8/10 Bueno

Cameron

Le gustó: Limpieza, estado de la propiedad e instalaciones
Excellent hotel no complaints at all, good springtime pricing. Only issue is hotel tried to charge more to check in at 2pm instead of 4pm and I paid enough not to have to pay more. Tue front desk was quite taken aback that I did not want to pay an up charge to check in a bit early.
Se hospedó 1 noche en abril de 2024
Respuesta de Marketa Guest Services Supervisor el 2 may. 2024
Hello Cameron,Thank you for your feedback and for choosing to stay at our hotel.We are glad to hear that you enjoyed your overall experience with us.We apologize for any confusion caused by the new policy regarding early check-in fees.We will make sure to communicate this clearly to all guests moving forward to avoid any surprises.Your satisfaction is important to us, and we hope to have the opportunity to welcome you back in the future.Best Regards

8/10 Bueno

Lilibeth

Le gustó: Estado de la propiedad e instalaciones
Very clean
Se hospedó 1 noche en abril de 2024
Respuesta de Emma - Guest Services Agent el 1 may. 2024
Thank you for taking the time to leave us a review Lilibeth. We appreciate your feedback, and hope to welcome you back again in the future.

10/10 Excelente

Frank

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great
Se hospedó 1 noche en abril de 2024
Respuesta de Emma - Guest Services Agent el 29 abr. 2024
Thank you for taking the time to leave us a review! We are so happy you enjoyed your stay and hope to welcome you back again.

10/10 Excelente

Omar

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en abril de 2024
Respuesta de Marketa Guest Services Supervisor el 30 abr. 2024
Hello Omar,Thank you very much for taking the time to review your stay with us.

10/10 Excelente

Robert, winnipeg

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 3 noches en abril de 2024
Respuesta de Emma - Guest Services Agent el 29 abr. 2024
Thank you for your excellent review Robert. We are delighted to hear you enjoyed your stay and we hope to welcome you back again in the future!

10/10 Excelente

Andrea

Viajó en grupo
Room was great and staff were lovely
Se hospedó 1 noche en abril de 2024
Respuesta de Emma - Guest Services Agent el 1 may. 2024
Thank you for your excellent review Andrea! We appreciate your feedback and hope to welcome you back again in the future.

10/10 Excelente

Devlin

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de Emma - Guest Services Agent el 28 abr. 2024
Thank you for your excellent review Devlin! We appreciate your feedback and hope to welcome you back again.

8/10 Bueno

Ryan

Viajó con su familia
Le gustó: Servicios, estado de la propiedad e instalaciones
Good option in Canmore. Oversized parking an issue
Se hospedó 1 noche en abril de 2024
Respuesta de Thalia-Guest services supervisor el 28 abr. 2024
Good morning,Thankyou for leaving us a review! Your feedback is important to us!Kind regards,

8/10 Bueno

Barbara

Viajó en grupo
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Four ladies spent one day at the Blackstone. It was a lovely property. We went there specifically for their spa. Verde Spa is amazing. However, the morning we were leaving we asked for a late check out because our spa appointment ran over the checkout time. The hotel had lots of vacancy and was definitely not full. We were told we could only have a late checkout if we paid an additional $29.95, for 2 hours extra. We were very disappointed with this response.
Se hospedó 1 noche en abril de 2024
Respuesta de Thalia-Guest services supervisor el 28 abr. 2024
Thank you for providing feedback on your recent stay at the Blackstone. It's great to hear that you enjoyed your time at the property and had a positive experience at the Verde Spa. However, I understand your disappointment with the hotel's policy regarding late checkouts, especially considering the circumstances. Your feedback will be valuable for the hotel to improve the overall guest experience.Kind regards,

10/10 Excelente

Natalie

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de Thalia- Guest Services Supervisor el 28 abr. 2024
Good morning,Thank you so much for your posistive review! We are so pleased that you had a wonderful stay with us! Please come stay again soon!Kind regards,Thalia

10/10 Excelente

Shawn, Edmonton

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Stayed in the two bedroom suite. Great room size for the price. Outdoor pool was heated and great. Walking distance to two cafes and some restaurants.
Se hospedó 3 noches en abril de 2024
Respuesta de Emma - Guest Services Agent el 27 abr. 2024
Thank you for taking the time to leave us a review Shawn! We appreciate your feedback and hope to welcome you back again.

10/10 Excelente

Kim

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great room - with a great view - located in a very convenient location, free parking - absolutely would stay again.
Se hospedó 2 noches en abril de 2024
Respuesta de Emma - Guest Services Agent el 27 abr. 2024
Thank you for your excellent review Kim! We are thrilled that you had such a great time here. We look forward to welcoming you back again!

10/10 Excelente

Cindy

Le gustó: Limpieza, personal y atención
Se hospedó 2 noches en abril de 2024
Respuesta de Emma - Guest Services Agent el 27 abr. 2024
Thank you for the excellent review Cindy! We appreciate your feedback and hope to welcome you back again.

8/10 Bueno

Garry

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Canmore is a lovely setting. We stayed there on our way out to BC, and then two nights later on our way back. Enjoyed both stays, but felt that the mattresses were due to be changed out. They were wore out.
Se hospedó 1 noche en abril de 2024
Respuesta de Guest Services el 26 abr. 2024
Thank you for taking the time to leave a review of your recent stays at our hotel in Canmore. We are pleased to hear that you enjoyed both visits. Your feedback about the mattresses has been noted, and we will make sure to address this with our Housekeeping and maintenance team to ensure the highest level of comfort for our guests. We look forward to welcoming you back in the future for another enjoyable stay.

8/10 Bueno

Noriko

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great property for a decent price
Se hospedó 1 noche en abril de 2024
Respuesta de Marketa Guest Services Supervisor el 23 abr. 2024
Hello Noriko, Thank you for taking the time to review your stay with us. Happy to hear you had a great time!

10/10 Excelente

Penny

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This was our third time staying at the Blackstone Mountain. We very much enjoy the property as a whole! We love having a bit of living space separate from the bedroom and a full kitchen cuts down on eating out costs. That said, there are so many great places to eat within walking distance! The pool and hot tubs are always clean and you can't beat the view! We did not use them but there are also BBQs and fire tables for people to use down in the pool area. We also appreciated the free underground parking with a car washing stall and a Tesla charger! We drive a Tesla so it was amazing to be able to charge the car there! We will definitely stay here again!
Se hospedó 4 noches en abril de 2024
Respuesta de Marketa Guest Services Supervisor el 22 abr. 2024
Good afternoon Penny,It is amazing to hear you had such a great stay with us! We are looking forward to welcome you soon here at Blackstone Mountaine Lodge!Warm regards

10/10 Excelente

Meg

Viajó con su pareja, Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
In room amenities are great and LOVE the setup of the condo style!
Se hospedó 2 noches en abril de 2024
Respuesta de Emma - Guest Services Agent el 22 abr. 2024
Thank you for your excellent review Meg! We are so happy you enjoyed your stay and hope to welcome you back again in the future.

10/10 Excelente

Nehama

Viajó con su pareja, Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excellent!
Se hospedó 1 noche en abril de 2024
Respuesta de Emma - Guest Services Agent el 21 abr. 2024
Thank you for your excellent review. We appreciate your feedback and hope to welcome you back again in the future!

10/10 Excelente

Ken, Calgary

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great check in experience and the room and views were beyond our expectations.
Se hospedó 3 noches en abril de 2024
Respuesta de Emma - Guest Services Agent el 17 abr. 2024
Thank you for your excellent review Ken. We are so pleased that you enjoyed your experience and we exceeded your expectiations! We look forward to welcoming you back again in the future.

10/10 Excelente

Chris

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de Emma - Guest Services Agent el 17 abr. 2024
Thank you for taking the time to leave us an excellent review. We are so happy you enjoyed your stay and hope to welcome you back again!

10/10 Excelente

Jeremy

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The staff were very friendly and helpful. Facilities were clean and well maintained. Nice convenient location to walking trails into downtown.
Se hospedó 2 noches en abril de 2024
Respuesta de Marketa Guest Services Supervisor el 16 abr. 2024
Good morning Jeremy,thank you very much for taking the time to review the stay with us. We are very happy you did enjoy your stay.Kind regards

10/10 Excelente

Bart

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice property & professional staff. Walkable to Canmore centre.
Se hospedó 1 noche en abril de 2024
Respuesta de Emma - Guest Services Agent el 16 abr. 2024
Thank you for your excellent review Bart. We are so happy you enjoyed your stay and hope to welcome you back again in the future.

10/10 Excelente

Tuan

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excellent place and customer services
Se hospedó 1 noche en abril de 2024
Respuesta de Emma - Guest Services Agent el 16 abr. 2024
Thank you for your excellent review Tuan. We are so happy you enjoyed your stay and hope to welcome you back again in the future.

10/10 Excelente

Michael, Edmonton

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
We always experience an enjoyable time while staying at this property. Great value and very spacious
Se hospedó 2 noches en abril de 2024
Respuesta de Emma - Guest Services Agent el 16 abr. 2024
Thank you for your excellent review Michael. We are so happy you enjoyed your stay and hope to welcome you back again in the future.

8/10 Bueno

Donna

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios
Repairman working on the pool so was noisy.
Se hospedó 2 noches en abril de 2024
Respuesta de Marketa Guest Services Supervisor el 11 abr. 2024
Good afternoon, Donna,thank you for taking the time to review your stay with us. We do apologise for the inconvenience. Kind regards,

10/10 Excelente

Robert, Calgary

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great value, quiet and convenient access to downtown. Would stay here again.
Se hospedó 2 noches en abril de 2024
Respuesta de Emma - Guest Services Agent el 10 abr. 2024
Thank you for your excellent review Robert! We are so happy you enjoyed your stay and hope to welcome you back again.

10/10 Excelente

Jeffrey

Viajó con su familia y niños pequeños, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Only downside was the pool was closed due to maintenance. Staff were great and place was better than expected. Great views!
Se hospedó 2 noches en abril de 2024
Respuesta de Marketa Guest Services Supervisor el 11 abr. 2024
Good afternoon Jeffrey,Thank you for taking the time to review your stay with us. We are happy to hear you enjoyed your stay and we do apologise for the inconvenience.

6/10 Aceptable

Darren, Spruce Grove

Viajó con su pareja
Le gustó: Limpieza
Scenery is spectacular. Hotel has some nice amenities (car wash in the underground parking area was appreciated).
Se hospedó 1 noche en abril de 2024
Respuesta de Emma - Guest Services Agent el 9 abr. 2024
Thank you for taking the time to leave us a reivew Darren. We are glad you enjoyed our amenities and car wash! We hope to welcome you again in the future.

10/10 Excelente

SHIXIANG

Se hospedó 3 noches en abril de 2024
Respuesta de Thalia- Guest Services Supervisor el 28 abr. 2024
Good morning,Thank you so much for your posistive review! We are so pleased that you had a wonderful stay with us! Please come stay again soon!Kind regards,Thalia

10/10 Excelente

Nick

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very clean and comfortable!
Se hospedó 1 noche en abril de 2024
Respuesta de Emma - Guest Services Agent el 9 abr. 2024
Thank you for your review Nick. We are so happy you enjoyed your stay and look foward to welcoming you back!

10/10 Excelente

John

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great views with a lovely kitchen and walkable to restaurants and grocery. Stayed here the last two years and will be back again next year.
Se hospedó 6 noches en marzo de 2024
Respuesta de Emma - Guest Services Agent el 7 abr. 2024
Thank you for your review John! We are so happy you enjoyed your stay and look forward to welcoming you back again next year.

10/10 Excelente

Larry

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de Emma - Guest Services Agent el 9 abr. 2024
Thank you for your excellent review Larry. We appreciate your feedback and hope to welcome you back again!

10/10 Excelente

Corinne

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This Blackstone mountain lodge was awesome! The staff was very accommodating, Emma our customer service representative was so good and so friendly. We enjoyed our stay and will go back to stay again.
Se hospedó 2 noches en abril de 2024
Respuesta de Alyssa- Guest Service Agent el 5 abr. 2024
Thank you for your review! We are glad you enjoyed your stay! Emma will be happy to know she was good and friendly!

10/10 Excelente

Angela, Fort Mackay

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Love the heated outdoor pools, clean and spacious rooms, grills, will return.
Se hospedó 2 noches en abril de 2024
Respuesta de Marketa Guest Services Supervisor el 4 abr. 2024
Good afternoon, Angela,Thank you very much for taking the time to leave us a review we really appreciate your feedback. We are happy to hear you enjoyed your stay with us.We hope to welcome you back again soon!Kind regards,

10/10 Excelente

Carmelina

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great clean l wish they had a restaurant in the restaurant.
Se hospedó 1 noche en marzo de 2024
Respuesta de Marketa Guest Services Supervisor el 4 abr. 2024
Good afternoon, Carmelina,Thank you very much for taking the time to leave us a review we really appreciate your feedback. We are happy to hear you enjoyed your stay with us.We hope to welcome you back again soon!Kind regards,

10/10 Excelente

Brent

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Was nice
Se hospedó 1 noche en abril de 2024
Respuesta de Marketa Guest Services Supervisor el 4 abr. 2024
Good afternoon, Brent,Thank you very much for taking the time to leave us a review we really appreciate your feedback. We are happy to hear you enjoyed your stay with us.We hope to welcome you back again soon!Kind regards,

10/10 Excelente

Alison

Se hospedó 1 noche en abril de 2024
Respuesta de Marketa Guest Services Supervisor el 23 abr. 2024
Hello Alison,Happy to hear you had a great time!

8/10 Bueno

Bre

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024
Respuesta de Marketa Guest Services Supervisor el 4 abr. 2024
Good afternoon, Bre,Thank you very much for taking the time to leave us a review we really appreciate your feedback. We are happy to hear you enjoyed your stay with us.We hope to welcome you back again soon!Kind regards,

10/10 Excelente

Pearl, Winnipeg

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Wonderful stay, beautiful room we got a free upgrade. Nice warm outdoor pool and hottubs some people stayed in the hot tubs for hours during the evening it was packed so we didnt get to go in until the morning.
Se hospedó 1 noche en marzo de 2024
Respuesta de Alyssa- Guest Service Agent el 3 abr. 2024
Thank you for your review! We are glad you enjoyed your stay!

8/10 Bueno

qianru

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The hot tubs are small and crowded all the time
Se hospedó 2 noches en marzo de 2024
Respuesta de Alyssa- Guest Service Agent el 3 abr. 2024
Thank you for your review! We are glad you enjoyed your stay!

8/10 Bueno

Gregory

Le gustó: Estado de la propiedad e instalaciones
Friendly staff, had an Easter Egg hunt for the kids on Easter Sunday. Street is narrow to drive down with the vehicles parked on both sides. No restaurant but a few close by to walk to and the suites with kitchens are fully equipped
Se hospedó 2 noches en marzo de 2024
Respuesta de Alyssa- Guest Service Agent el 3 abr. 2024
Thank you for your review! We are glad you enjoyed your stay!

10/10 Excelente

Mike

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It was perfect for my family
Se hospedó 2 noches en marzo de 2024
Respuesta de Alyssa- Guest Service Agent el 3 abr. 2024
Thank you for your review! We are glad you enjoyed your stay!

10/10 Excelente

Luba

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great place to stay as a couple or with kids. Spacious and clean
Se hospedó 4 noches en marzo de 2024
Respuesta de Alyssa- Guest Service Agent el 3 abr. 2024
Thank you for your review! We are glad you enjoyed your stay!

10/10 Excelente

Adam

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It was an enjoyable stay, staff all very friendly adn helpful. One minor criticism though - the paper products in the room (toilet paper, facial tissues and paper towels) were all very low quality. It would be nice if those items were at the same level of quality as the res t of the property.
Se hospedó 3 noches en marzo de 2024
Respuesta de Thalia- Guest Services Supervisor el 30 mar. 2024
Good afternoon,Thank you for leaving us a review; your feedback is very important to us and we will make sure that this is passed on to management.Kind regards,

10/10 Excelente

Morag

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
.
Se hospedó 6 noches en marzo de 2024
Respuesta de Thalia-Guest services supervisor el 30 mar. 2024
Good afternoon,Thank you for leaving us a review! We are thrilled that you had a such a great time with us! Please come stay again!Kind regards,