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Opiniones sobre Incredible sea view deluxe with balcony

Incredible sea view deluxe with balcony
Zona Hotelera Cancún, QROO

Opiniones

7,8

Bueno

Evaluación: 10 - Excelente. 8 de 15 opiniones" "
Evaluación: 8 - Bueno. 3 de 15 opiniones" "
Evaluación: 6 - Aceptable. 0 de 15 opiniones" "
Evaluación: 4 - Mediocre. 2 de 15 opiniones" "
Evaluación: 2 - Terrible. 2 de 15 opiniones" "

8,6/10

Limpieza

6,0/10

Servicios

2,0/10

Estado de la propiedad e instalaciones

Opiniones

2/10 Terrible

patrick

No le gustó: Limpieza, estado de la propiedad e instalaciones
Very bad, walls dirty, tv broken. We left a few hours after checking in, even with no refund
Se hospedó 5 noches en marzo de 2023

8/10 Bueno

Nancy B.

Le gustó: Limpieza
Cancun Plaza
This complex was very nice. The staff was very friendly. The restaurant on site has a variety of foods that was good. Close to other eating sites and a convivence store. Security in the hotel zone was excellent. Pool is beautiful and the view is spectacular. My only problem was the actual room we booked was not the one they gave us for the first 2 days. They did finally move us to the actual room I paid for. After finally figuring out they use a whatsapp to communicate things went smoothly with no more hickups. Over all our vacation was good.
Se hospedó 10 noches en febrero de 2023
Respuesta de VrboOwner el 20 nov. 2023
Fue un gran placer tenerlos en esta su casa, por favor regresen muy pron to, los estaremos esperando. Gracias por elegirnos !!!

10/10 Excelente

Linda Z., United States

Le gustó: Limpieza
Excellent Condo on the Beach
We have rented this condo seven times over the last four years. It’s clean, contemporary, and has just what you need to prepare a few meals. The hostess greeted us with a bottle of wine and the first couple of days the housekeeping staff folded our towels into adorable animals. All staff members at Cancun Plaza are so kind and gracious. The pool is beautiful, the ocean is beautiful, the little restaurant down by the pool is awesome. You will meet great people from around the world! Pay attention to the flags on the beach!
Se hospedó 17 noches en noviembre de 2022

4/10 Mediocre

Alisa C.

Le gustó: Limpieza
We were charged an extra security deposit upon arrival
The host messaged us the week prior with check in details and said we had to pay an additional expensive deposit upon arrival. We reread the entire listing multiple times and it was not mentioned in the listing. We told them we already paid in full and they said okay, but when they took us to the property they wouldn’t leave until we let them run our credit card. It was extremely uncomfortable and set a terrible mood for our trip. Also it’s two full size beds, not two queen beds as listed. You can’t push them together either, as a night stand is built into the wall separating them. This was my first romantic getaway with my partner and it was very frustrating to not be able to sleep together. Had we known it was full size beds instead of queens as posted on the listing, we would not have booked this condo.
Se hospedó 6 noches en febrero de 2022

10/10 Excelente

Sharon K., MANCHESTER

Le gustó: Limpieza
Great oceanfront location!!
This condo was exactly like the pictures showed. Beautiful oceanfront location. The beach was so nice and clear and clean. Everything we needed in the condo was available. The restaurant had delicious food and drinks. The infinity pool was amazing! It was so convenient to hop on the bus and go anywhere. We can't say enough about this beautiful condo. We would definnitely go back again.
Se hospedó 7 noches en febrero de 2020

4/10 Mediocre

Manny, DC

Viajó con su familia
The location was nice. Right there on the beach and with easy access to it. The communication with the owner was terrible, I had to wait for 30 minutes even tough I told her that I was going to be there ahead of time. The whole building was not in great conditions. The access the bedroom was code based and it didnt always work properly. I regret renting the place.
Se hospedó 2 noches en febrero de 2020

10/10 Excelente

Larry P.

Le gustó: Limpieza
Andrea was the best!
Andrea was very responsive to my questions and did her best to make the stay wonderful.
Respuesta de VrboOwner el 19 mar. 2020
Thank you very very much, was a pleasure server you. We hope to see you soon. You have a new friends in Cancún !

2/10 Terrible

Mari T., Allen, Texas, United States

Le gustó: Limpieza
Nice enough for the price, but BE VERY CAREFUL LEAVING THINGS OF VALUE BEHIND!!!!
Property is well located and clean, but there were no instructions for use of the safe. I was on a rush to leave next morning, and in the process to of trying to figure the safe I left my necklace (valued in about $1500) behind next to the sink. When I came back in the afternoon it was GONE!!! I know housekeeper and maintenance both entered the room, and when I reached out to let them know what happened they immediately doubted me even though I MADE emphasis I wasn't expecting them to take responsibility because I knew they were going to use the safe as an excuse. I told them I was 100% sure where I have left it. All I wanted was for them maybe attempt to get the police involved and to interrogate staff or at least for them to do something not to happen to someone else. They responded saying they have worked with their staff for a while and never had issues. I told them "maybe because no one was stupid enough to walk out in rush and leave something expensive behind." BE CAREFUL! I promise I'm not some drunken lady who lost the necklace somewhere else or trying to get anything other than justice...
Se hospedó 3 noches en junio de 2019
Respuesta de VrboOwner el 19 mar. 2020
Dear lady, we have more than 700 comments on all websites and our average is 9.5 out of 10. Someone can believe you that you brought a choker of 1500 dollars, that our safe does not have instructions and that it is also NOT Do we teach you how to use it as part of our Check in procedure? We have more than 35 years in the hotel business and we know very well how we do things, including our verification procedures WHERE IN ADDITION TO INSTRUCTION WE SHOW THE GUESTS HOW THE SAFETY BOX IS USED and we provide our contact data, in addition to those who find our reservation. What you do not clarify is because you DID NOT WANT TO CALL THE POLICE, maybe the choker of 1500 dollars never existed? because at least keep it in your suitcase could be a good option, if you brought a choker of 1500 dollars and make them believe to steal all for leaving it in the bathroom and also did not know how to use the safe. If you had to pay to leave, we did not call for assistance with the safe deposit box? You tried to ask for money, but when we called the police, I told him not to forget what happened, the wine police and you did not want to show your face. Why? Do you think it is that easy to come and do these dirty things in Mexico? ...... The following please try to put a comment that helps other travelers to make the best decision and not to confuse them, say that it brings a choker of 1500 dollars and they steal. DO NOT BELIEVE ANYBODY, it is not that more than 700 comments that we have on the WEB all equivalents and lie to give us a rating of almost 9.5 (almost 10) regards

10/10 Excelente

Julio S.

Le gustó: Limpieza
Cozy place
It was a pleasant stay , safe, quiet, beautiful ocean view,
Respuesta de VrboOwner el 19 mar. 2020
Thank you very much i hope to see you soon !!!

8/10 Bueno

Brad R.

Everything that was promised!
Beautiful location. Great beach. Very nice accommodations. Claudio was very attentive.

8/10 Bueno

Rachel R.

Met our expectations
Friendly service, clean studio, right on the beach! We would visit again! Thank you!
Se hospedó 5 noches en febrero de 2019
Respuesta de VrboOwner el 19 mar. 2020
Thank you very much, was a pleasure server you !

10/10 Excelente

Lisa K.

A Perfect Place to Stay!
Relaxed doesn't describe the feeling you'll experience while staying in this condo, it's so much more. The sound of the waves steps away, the hospitable service of the host and staff. A quaint villa atmosphere with resort amenities. The security at the front gate and around the pool makes safety a non-issue. Transportation on the bus system to restaurants is easy, exciting, and inexpensive (12 pesos each time on). The particular room we enjoyed was well equipped with towels, toiletries, a supplied kitchenette, and daily housekeeping. The pool pristine, cleaned every morning. My friend and I couldn't have asked for a more perfect place to stay!
Se hospedó 5 noches en enero de 2019
Respuesta de VrboOwner el 19 mar. 2020
Thank you very much Lisa, and special thanks for choosing us ! Regards

10/10 Excelente

barbara b.

fabulous view of ocean with wind and waves
This is a hotel room, as advertised. The location was the quieter end of the Hotel Zone. The room was right on the ocean, and after the air pollution of San Miguel de Allende, I could breathe again. Beautiful turquoise water. Only downside was we never got WIFI in the room. The very nice hostess said she would contact the internet company, but I think this is probably a long term problem concerning proximity to the server.
Se hospedó 3 noches en enero de 2019

10/10 Excelente

Carly B.

Beautiful view of the beach, excellent kitchenette, comfortable beds, easy going atmosphere.
This place had everything my husband and I needed for a comfortable and relaxing long weekend. The kitchenette was perfect and even provided a blender. Andrea was very nice and helpful if we needed anything. Perfect view of the beach and we appreciated that Netfix was available on the TV. We would definitely recommend this place and return!
Se hospedó 3 noches en enero de 2019
Respuesta de VrboOwner el 19 mar. 2020
Thanks very much for choosing us ! Was a pleasure server you, sweet coupple ! We hope to see you soon . Regards

10/10 Excelente

Annie B.

Stunning view and comfy beds!
This place had everything we needed with a small kitchenette and dining table. We only used one bed but it was very comfortable. WiFi worked great and the pool was sparkling clean. Highly recommend! Thanks
Se hospedó 1 noche en agosto de 2018
Respuesta de VrboOwner el 19 mar. 2020
Thank you very much for choosing us ! Regards