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Opiniones sobre River Motel

3.5 out of 5
River Motel
1 Macquoid Street, Queanbeyan East, NSW

Opiniones

8,6

Excelente

Evaluación: 10 - Excelente. 167 de 357 opiniones" "
Evaluación: 8 - Bueno. 128 de 357 opiniones" "
Evaluación: 6 - Aceptable. 42 de 357 opiniones" "
Evaluación: 4 - Mediocre. 14 de 357 opiniones" "
Evaluación: 2 - Terrible. 6 de 357 opiniones" "

9,0/10

Limpieza

8,8/10

Personal y atención

8,2/10

Servicios

8,2/10

Estado de la propiedad e instalaciones

8,2/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Chiara

Le gustó: Servicios
I liked the no contact check in and check out system; so it didn’t matter what time you arrived.
Se hospedó 1 noche en abril de 2024

6/10 Aceptable

Meeta

Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Laury

Le gustó: Estado de la propiedad e instalaciones
Super!
Se hospedó 2 noches en febrero de 2024

10/10 Excelente

John, Sydney

Viajó por negocios, Viajó con su familia, Viajó con mascotas
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
a lovely place to stay, very relaxing
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Nga

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Dog friendly motel
Very good motel for one night who is on the way. For the represented standard very clean, And dog friendly, very important for my family We recommend that please.
Se hospedó 1 noche en enero de 2024

8/10 Bueno

Clement

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Clean and comfortable
Se hospedó 4 noches en septiembre de 2023

8/10 Bueno

frank

Viajó con su pareja
Le gustó: Limpieza
Comfotable bed ,quiet environment. Need to ensure ice cubes are full and frozen.
Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

Thomas

Le gustó: Limpieza, personal y atención, comodidad de la habitación
Se hospedó 4 noches en noviembre de 2023

10/10 Excelente

Dean

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Very clean easy check in
Se hospedó 1 noche en noviembre de 2023
Respuesta de Management el 4 dic. 2023
Hi Dean,Thanks for the review. Glad you found our property very clean and easy to check inn.

10/10 Excelente

Sie ling

Le gustó: Limpieza
Se hospedó 1 noche en noviembre de 2023
Respuesta de Taylor - River Motel Management el 27 nov. 2023
Thank you for this kind review Sie Ling, I hope you come and stay with us again!

6/10 Aceptable

Rocco

Le gustó: Personal y atención
Se hospedó 1 noche en noviembre de 2023
Respuesta de Taylor - River Motel Management el 27 nov. 2023
Thank you for your review Rocco, I hope you come and stay with us again!

10/10 Excelente

Adam

Se hospedó 1 noche en octubre de 2023
Respuesta de Manager el 7 nov. 2023
Thank you Adam

8/10 Bueno

brendon

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Nice an clean
Se hospedó 2 noches en octubre de 2023
Respuesta de Manager el 7 nov. 2023
Thank you Brendon, We are glad you enjoyed your stay.

8/10 Bueno

Helen

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We had a family suite upstairs with a garage underneath. The room was clean and good condition. Spa bath was out of order but we wouldn't have used that anyway. Was a good room, especially for the price. Room was comfortable size for the 4 of us as we were only in the room after dinner until morning both nights we stayed. Check-in and check-out was the easiest I have ever experienced. Had a code to get the key out of the lockbox and a box to return the key. Dont have to actually speak to anyone. Was in a good location for us, we had a car but was a nice easy walk over the bridge to town or up the road to the fast food places. Motel was in a quite spot and was perfect the first night. The last night we stayed the place was at capacity and we had inconsiderate neighbours who made a lot of noise. I don't think you'd hear any other noises unless it is people right near your room. Only issue we had was no hot water on the second morning and was told when they are a capacity you need to wait about half an hour for it to reheat. After an hour and a half it was still ice cold. Staff advised that the fuse went on the hot water system. Ended up with a part refund.
Se hospedó 2 noches en septiembre de 2023
Respuesta de Manager el 24 oct. 2023
Thank you for the review Helen

10/10 Excelente

Ula

Viajó con mascotas, Viajó en grupo
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Easy check in and access. Very pet friendly with good room sizes and parking right outside the room. Response rate was slow on queries but otherwise very enjoyable time
Se hospedó 3 noches en septiembre de 2023
Respuesta de Manager el 24 oct. 2023
Thank you for this kind review Ula

8/10 Bueno

Kym

Viajó con su familia
Checked in 4 adults only 3 towels. Not enough milk. Dirty glasses left in fridge. The room was clean 🙂 though.
Se hospedó 2 noches en septiembre de 2023
Respuesta de Manager el 24 oct. 2023
Thank you for this review Kym

10/10 Excelente

Roslyn

Le gustó: Limpieza, personal y atención
Stayed for one night. Super quick and easy contactless checkin and checkout. Well appointed very clean and comfortable room. Really comfortable bed. Thank you
Se hospedó 1 noche en septiembre de 2023
Respuesta de Manager el 10 oct. 2023
Thank you Roslyn, We are so glad you had a great stay!

8/10 Bueno

Hugh

Le gustó: Limpieza, servicios
Nice basic accommodation.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Manager el 10 oct. 2023
Thank you for leaving your feedback Hugh I'm glad to hear that you enjoyed your stay.

8/10 Bueno

Peter

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en septiembre de 2023
Respuesta de Manager el 10 oct. 2023
Thanks for the great rating Peter. We are glad you enjoyed your stay.

10/10 Excelente

MICK

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
.
Se hospedó 2 noches en septiembre de 2023
Respuesta de Manager el 10 oct. 2023
Thank you for the great rating Mick

6/10 Aceptable

Lan

Se hospedó 2 noches en agosto de 2023
Respuesta de Taylor - River Motel Management el 1 sept. 2023
Thank you for your review.

8/10 Bueno

Mary

Se hospedó 1 noche en agosto de 2023
Respuesta de Manager el 10 oct. 2023
Thank you for the great rating Mary.

8/10 Bueno

Mirjana

Le gustó: Personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en agosto de 2023
Respuesta de Taylor - Manager el 26 ago. 2023
Thank you for this kind review Mirjana

10/10 Excelente

Arun

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Good property. Hassle free. Clean toilets
Se hospedó 1 noche en agosto de 2023
Respuesta de Taylor - Manager el 26 ago. 2023
Thank you for this kind review Arun.

8/10 Bueno

Hayley

Le gustó: Limpieza, personal y atención, servicios
Old school furniture but clean with nice staff.
Se hospedó 1 noche en agosto de 2023
Respuesta de Taylor - River Motel Management el 19 ago. 2023
Thank you for leaving your feedback Hayley, I'm glad to hear that you enjoyed your stay.

8/10 Bueno

Donald William

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Highly recommend a stay here, nothing flash but great value and excellent location. Loved the shower and comfortable bed.
Se hospedó 2 noches en agosto de 2023
Respuesta de Taylor - River Motel Management el 15 ago. 2023
Thank you for your positive feedback. We're delighted to hear that you had a great experience during your stay at our motel. We're pleased that you found our accommodations to be of great value and that our excellent location met your needs.It's wonderful that you enjoyed the shower and found the bed comfortable, as your comfort is our priority.Thank you for your recommendation. We look forward to the opportunity to welcome you back for another enjoyable stay in the future.Best regards,

8/10 Bueno

Yolanda

Se hospedó 1 noche en agosto de 2023
Respuesta de Taylor - River Motel Management el 1 sept. 2023
Thank you for your kind review.

10/10 Excelente

Rose

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The property was very clean and tidy. Excellent shower. Staff was very friendly and the location for us was excellent
Se hospedó 1 noche en julio de 2023
Respuesta de Taylor - Manager el 4 ago. 2023
Wow, thank you for the kind review Rose! We're so glad that you had a quality stay and enjoyed the amenities provided. So glad to hear that you had a pleasant experience with our friendly staff. We hope to see you again the next time you're in Queanbeyan!

10/10 Excelente

Alan

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great 1-night stopover on the way from Sydney to the snow
Se hospedó 1 noche en julio de 2023
Respuesta de Taylor - Manager el 4 ago. 2023
Wow, thank you for the kind review Alan! We're really glad you had a quality stay with us. Hopefully we can provide you with more quality stays in the future!

6/10 Aceptable

Kerrie

Se hospedó 1 noche en julio de 2023
Respuesta de Taylor - River Motel Management el 15 ago. 2023
Thank you for providing your feedback. We appreciate your input, and we're here to listen and improve.If you have any specific comments or suggestions about your stay that you'd like to share, please feel free to let us know. We're committed to providing the best possible experience for our guests, and your insights help us achieve that goal.We hope to have the opportunity to host you again and exceed your expectations in the future.Best regards,

10/10 Excelente

Stanislav

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 5 noches en julio de 2023
Respuesta de Taylor - Manager el 11 jul. 2023
Thank you so much for your kind review Stanislav. I'm glad you had a great stay with us!

10/10 Excelente

Christopher

Viajó en grupo
Message on after hours call was confusing and resulted in misunderstand regarding internet password.
Se hospedó 2 noches en junio de 2023
Respuesta de Taylor - Manager el 11 jul. 2023
Thank you so much for your kind review Christopher. I'm glad you had a great stay with us!

8/10 Bueno

Lisa

Se hospedó 1 noche en junio de 2023
Respuesta de Taylor - Manager el 11 jul. 2023
Thank you so much for your kind review Lisa. I'm so glad you had a good stay with us!

8/10 Bueno

Ian

Se hospedó 2 noches en junio de 2023
Respuesta de Taylor - Manager el 11 jul. 2023
Thank you very much for this review Ian, I'm glad you had a great stay with us!

10/10 Excelente

Janine

Se hospedó 1 noche en junio de 2023
Respuesta de Manager el 22 jun. 2023
Thank you for the kind review Janine, I hope we can provide you with another quality stay the next time you're in Queanbeyan!

8/10 Bueno

atsushi

Viajó con su pareja, Viajó por negocios
Le gustó: Limpieza
大変清潔な部屋でした。
Se hospedó 3 noches en mayo de 2023
Respuesta de Taylor - Manager el 30 may. 2023
Thank you for your kind review Atsushi

8/10 Bueno

Elizabeth

Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 1 noche en mayo de 2023
Respuesta de Manager el 10 may. 2023
Thank you for providing this feedback Elizabeth, we're so glad that you had a quality stay with us and will be excited to have you stay again with us the next time you're coming through town! Kind regards, River Motel

10/10 Excelente

POOJA

Se hospedó 1 noche en mayo de 2023
Respuesta de Manager el 10 may. 2023
Thank you for providing this feedback Pooja, we're so glad that you had a quality stay with us and will be excited to have you stay again with us the next time you're coming through town! Kind regards,

2/10 Terrible

Steven

No le gustó: Limpieza, personal y atención
River Motel
Spacious but barren accomodation. Not properly cleaned when we arrived, including plates and dishes still with residue of previous use. Only 1 mug for drinks and when we asked for another it was somewhat reluctantly given with a distinct vibe given out that we must have broken one (we hadnt). On the third day of our stay the toilet role was running low so my wife asked for another one to see us through the final day. Request refused! Bizarre!
Se hospedó 3 noches en abril de 2023
Respuesta de Taylor - Manager el 29 abr. 2023
Thank you for providing us with this feedback Steven. We do ask all guests to wash up their dishes after themselves but of course our housekeepers are supposed to go back over them to make sure they are sparkling, and according to our feedback that didn't happen so I will be following up with our housekeepers to ensure this doesn't happen again, please accept our apologies. In regards to the extra mug, I was more than happy to get you an extra mug, and at no point did I do or say anything to imply that you had broken one, I was just surprised that you only had one as you should have been provided with more. In regards, to the toilet paper request it's bizarre that you're saying we refused this request as I personally went up to service your room and ensure extra toilet paper was on hand. When I was there I confirmed that there was the extra roll of toilet paper under the sink as I had told your wife. Our apologies for what seems to have been a handful of misunderstandings that sullied an otherwise quality stay. Hopefully we can see you again the next time you're travelling through town. Kind regards,

8/10 Bueno

Aisha

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Small but functional room, suitable for our family. Checking in and out was a breeze. Good location.
Se hospedó 2 noches en abril de 2023
Respuesta de Taylor - Manager el 29 abr. 2023
Thank you for providing this feedback Aisha, we're so glad that you had a quality stay with us and will be excited to have you stay again with us the next time you're coming through town! Kind regards,

6/10 Aceptable

Leonie

Le gustó: Limpieza
Se hospedó 2 noches en abril de 2023
Respuesta de Taylor - Manager el 30 may. 2023
Thank you for your kind review Leonie

10/10 Excelente

Margaret

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Value for money was excellent. The room had recently been painted etc. however the only negative would be the bathroom floor really needed a good scrub with a good cleaner . It was very ,very dirty. Easily fixed and it would get a 10 / 10 for a pleasant stay . Would be great with kids as parks with play areas etc. just across the road.
Se hospedó 1 noche en abril de 2023
Respuesta de Taylor - Manager el 22 abr. 2023
Wow! Thank you for taking the time to leave us this lovely review Margaret. We're so glad to hear that you've had a quality stay with us. We are following up your concerns regarding the bathroom floors and making sure they are cleaned very well. Hopefully we see you again the next time you're staying in town.

10/10 Excelente

Adeleye

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Property was nice and maintained clean. Easy key pickup through the dispenser
Se hospedó 1 noche en abril de 2023
Respuesta de Taylor - Manager el 14 abr. 2023
Thank you for taking the time to write us this lovely review Adeleye! We're so glad that you had a quality stay with us. Hopefully we can see you again the next time that you're travelling through town. Kind regards,

8/10 Bueno

Snezana

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios
The water from the shower went ever outside the bathroom floor The noisy that people made late at night & the cockatoo in the early morning
Se hospedó 3 noches en abril de 2023
Respuesta de Taylor - Manager el 14 abr. 2023
Thank you for taking the time to write us this review Snezana! We're glad that you had a quality stay with us. Hopefully we can see you again the next time that you're travelling through town. Kind regards,

8/10 Bueno

Gina

Se hospedó 2 noches en marzo de 2023
Respuesta de Manager el 4 abr. 2023
Thank you for the kind review Gina, I hope we can provide you with another quality stay the next time you're in Queanbeyan!

6/10 Aceptable

Roy

Viajó con su pareja
Le gustó: Personal y atención
I requested a downstairs room as I am an elderly person{78] On a walking stick had 2 knee replacements,2 hip replacements and 2 spinal surgeries, making climbing stairs very difficult or nearly impossible. Our room was the furtherest from the stairs. My wife rang the night manager as we did not get there from Melbourne until 6pm {8hour drive} but she could not help us. The next morning the day shift officer shifted us down stairs and stated the messages are not always passed from you people. As result we will be very reluctant to use your service again. Thanks Roy Theyers
Se hospedó 2 noches en marzo de 2023

8/10 Bueno

Brett

Le gustó: Limpieza
Se hospedó 2 noches en marzo de 2023
Respuesta de Taylor - Manager el 25 mar. 2023
Thank you for the kind review Brett, I hope we can provide you with another quality stay the next time you're in Queanbeyan!

10/10 Excelente

Paul

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great location and price. Clean, comfortable rooms. Easy to walk into town or along the river. Plenty of parking.
Se hospedó 2 noches en marzo de 2023
Respuesta de Taylor - Manager el 14 mar. 2023
Thank you for the kind review Paul, I hope we can provide you with another quality stay the next time you're in Queanbeyan!

8/10 Bueno

Saravanan

Se hospedó 1 noche en marzo de 2023
Respuesta de Taylor - Manager el 14 mar. 2023
Thank you for the kind review Saravanan, I hope we can provide you with another quality stay the next time you're in Queanbeyan!

2/10 Terrible

Moheb

Se hospedó 1 noche en marzo de 2023
Respuesta de Taylor - Manager el 11 mar. 2023
Thank you for taking the time to leave us a review Moheb. If you would like to give us some feedback on why your stay didn't meet your expectations please give us a call. Hopefully we can see you again the next time you're in town and give you a wonderful stay.