Servicio a la habitación

Opiniones sobre Canberra Ave Villas

3 out of 5
Canberra Ave Villas
43 Canberra Avenue, Queanbeyan, NSW

Opiniones

8,6

Excelente

Evaluación: 10 - Excelente. 131 de 269 opiniones" "
Evaluación: 8 - Bueno. 93 de 269 opiniones" "
Evaluación: 6 - Aceptable. 27 de 269 opiniones" "
Evaluación: 4 - Mediocre. 11 de 269 opiniones" "
Evaluación: 2 - Terrible. 7 de 269 opiniones" "

8,8/10

Limpieza

8,2/10

Personal y atención

8,2/10

Servicios

8,2/10

Estado de la propiedad e instalaciones

8,2/10

Cuidado del medio ambiente

Opiniones

2/10 Terrible

Linda, Beaconsfield

Viajó con su pareja
Le gustó: Limpieza
No le gustó: Servicios, estado de la propiedad e instalaciones
We stayed in the Studio, I felt unsafe as this space was attached to a house with a connecting door with no chain, it was locked from the other side, nothing stopping them from walking into our space, half of the the vertical blinds are missing so everyone could see you going to the bathroom from the bedroom and they had a huge floodlight beaming through the window, because the floor was uneven we couldn’t close sliding doors on the wardrobe and side table drawer wouldn’t shut and the bedside lamp didn’t have power to it. Please don’t stay at this place it’s horrible. On a positive it was clean.
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager el 11 mar. 2024
Hi Linda, We take all feedback seriously and are continuously trying to improve so we appreciate feed back like this. We have looked into your concerns and are addressing them with the highest priority. Kind regards, The Canberra Ave Team

6/10 Aceptable

Russell

Viajó con su pareja
The property itself from the outside looks great , inside very outdated. Staff were excellent. No one tells you until you are nearly there that the property is NOT manned. I didn’t appreciate turning up and receiving my key via a bloody mechanical box.
Se hospedó 7 noches en febrero de 2024
Respuesta de Manager el 25 feb. 2024
Hi Russell, We take all feedback seriously and are continuously trying to improve so we appreciate feed back like this. Please reach out to our management team if you would like to discuss the issues you had in further detail. Kind regards, The Canberra Ave Team

2/10 Terrible

Yiu

Le gustó: Limpieza, personal y atención, comodidad de la habitación
No le gustó: Estado de la propiedad e instalaciones
Noise and not worth what we pais
The room is next to the busy motor way lot of truck traffic and also the night from outside shinning into the room and no privacy as the shade is not being fixed for the door's window. The air conditioning unit making a lot of sounds as there may be something wrong inside the unit
Se hospedó 1 noche en enero de 2024
Respuesta de Manager el 24 feb. 2024
Hi Yiu, We take all feedback seriously and are continuous trying to improve so we appreciate feed back like this. Please reach out to our management team as we would love to discuss the issues you had in further detail. Kind regards, The Canberra Ave Team

10/10 Excelente

Krishana

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en enero de 2024
Respuesta de Manager el 25 feb. 2024
Thank you for the wonderful rating Krishana.

8/10 Bueno

Carolyn, Sauble Beach

Viajó con su familia, Viajó en grupo
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Ideal space for 2 couples. We really enjoyed the private outside courtyard
Se hospedó 2 noches en enero de 2024
Respuesta de Manager el 25 feb. 2024
Hi Carolyn Thank you for your great review, we are delighted you enjoyed your stay with us! The Canberra Ave team

10/10 Excelente

Bani

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I loved the room. Enjoyed the stay with my parents.
Respuesta de Manager el 25 feb. 2024
Hi Bani, Thank you for your great review, we are delighted you enjoyed your stay with us! The Canberra Ave team

10/10 Excelente

Rachel

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Such a cute little villa to stay in! Completed with everything you need… little bit noisy with the busy road but other than that we really enjoyed our stay! Clean and tidy is an understatement… great value for money
Se hospedó 1 noche en enero de 2024
Respuesta de Manager el 25 feb. 2024
Hi Rachel, Thank you for your great review, we are delighted you enjoyed your stay with us! The Canberra Ave team

10/10 Excelente

Delwyn

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This was the first time I’ve stayed in these villa’s. I highly recommend them to anyone they are absolutely beautiful inside and out. Yes there was a little bit of road noise as I was in a studio room 19. As it was located up the front near the entrance but the traffic didn’t keep me up during the night. I found my room very clean inside and out. If I ever need to stay in the future I will definitely book it.
Se hospedó 1 noche en diciembre de 2023
Respuesta de The Canberra Ave Team el 10 ene. 2024
Hi Delwyn, Thank you for your great review, we are delighted you enjoyed your stay with us! The Canberra Ave team

10/10 Excelente

Peter

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This property suited u for our four day visit close to our family in Jerrabomberra. Nice room with everything needed for my wife and myself. Only saw the cleaners with no contact with anyone else. I would recommend as Canberra area has generally poor options to stay from past experience.
Se hospedó 4 noches en diciembre de 2023
Respuesta de The Canberra Ave Team el 10 ene. 2024
Hi Peter, Thank you for your great review, we are delighted you enjoyed your stay with us! The Canberra Ave team

6/10 Aceptable

Greg

Viajó con su pareja, Viajó por negocios
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
No le gustó: Personal y atención
TV Kept cutting out..I dont watch it but my wife does..Movies would start, then stop and go back to the beginning..Netflix. No little deck to sit on outside..and didnt appreciate a camera directly outside the bathroom window..that was very odd.
Se hospedó 1 noche en diciembre de 2023
Respuesta de The Canberra Ave Team el 10 ene. 2024
Hi Greg, We take all feedback seriously and are continuous trying to improve so we appreciate feed back like this. Please reach out to our management team as we would love to discuss the issues you had in further detail. Kind regards, The Canberra Ave Team

8/10 Bueno

Phil

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 4 noches en noviembre de 2023
Respuesta de The Canberra Ave Team el 10 ene. 2024
Hi Phil, Thank you for your great review, we are delighted you enjoyed your stay with us! The Canberra Ave team

8/10 Bueno

Angus

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
A great place to stay. Easy access to Can erra & surrounds
Se hospedó 1 noche en noviembre de 2023
Respuesta de Manager el 28 nov. 2023
Hi Angus,Thank you for your lovley review, We look forward to your next visit.

10/10 Excelente

Nichole

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Easy check in, great instructions, Well appointed, comfortable bed, spacious
Se hospedó 1 noche en noviembre de 2023
Respuesta de Manager el 28 nov. 2023
Hi Nichole,Thank you for your lovley review, We look forward to your next visit.

10/10 Excelente

Peter

Se hospedó 1 noche en noviembre de 2023
Respuesta de Manager el 12 nov. 2023
Thank you Peter, We are delighted to hear you enjoyed your stay.

10/10 Excelente

Sebastien

Se hospedó 1 noche en noviembre de 2023
Respuesta de Manager el 27 nov. 2023
Thank you Sebastien.

8/10 Bueno

Rosemary

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Was great for what I needed. Close to everything. Great information welcome pack.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Manager el 7 nov. 2023
Hi Rosemary,Thank you for your wonderful review, we are delighted to hear you enjoyed your stay.Kind RegardsCanberra Ave Villas

8/10 Bueno

Glen

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Always clean and tidy rooms. The scaffolders staying and all sat outside were a bit noisy.
Se hospedó 1 noche en octubre de 2023
Respuesta de Manager el 14 oct. 2023
Hi Glen, Thank you for your great review, we are delighted you enjoyed your stay with us! The Canberra Ave team

10/10 Excelente

Naing

Se hospedó 1 noche en septiembre de 2023
Respuesta de Manager el 8 oct. 2023
Hi Naing, Thank you for your great review, we are delighted you enjoyed your stay with us! The Canberra Ave team

8/10 Bueno

Tabetha

Se hospedó 2 noches en septiembre de 2023
Respuesta de Manager el 8 oct. 2023
Hi Tabetha,Thank you for your great review, we are delighted you enjoyed your stay with us! The Canberra Ave team

8/10 Bueno

Kristen

Viajó por negocios, Viajó con su familia
Le gustó: Limpieza, estado de la propiedad e instalaciones
We had a good nights sleep and were well located for meeting our needs in Canberra. Thanks
Se hospedó 2 noches en septiembre de 2023
Respuesta de Manager el 23 sept. 2023
Hi Kristen, Thank you for your great review, we are delighted you enjoyed your stay with us!The Canberra Ave team

8/10 Bueno

Janet

Viajó en grupo
Le gustó: Limpieza, personal y atención
The property was convenient to shops, restaurants etc and very clean. Great for a one night stay.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Manager el 17 sept. 2023
Hi Janet, Thank you for your great review, we are delighted you enjoyed your stay with us!The Canberra Ave team

2/10 Terrible

Alan

Se hospedó 1 noche en septiembre de 2023
Respuesta de Canberraavevillas el 11 sept. 2023
Hi Alan, We take all feedback seriously and are continuous trying to improve so we would love to understand more about why you gave us a score of 2 as you did not leave any comments, please feel free to send us a message. The CAV Family

10/10 Excelente

Keith

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 4 noches en julio de 2023
Respuesta de The Canberra Ave Team el 8 ago. 2023
Good afternoon Keith, Thank you for taking the time to provide us with a 10 out of 10 rating!. We are pleased to hear that you enjoyed your stay and look forward to having you stay with us again in the future! Kind Regards, The Canberra Ave Team

10/10 Excelente

THOMAS

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en julio de 2023
Respuesta de Manager el 25 jul. 2023
Hi Thomas, Thank you for the great review

10/10 Excelente

Alicia

Se hospedó 2 noches en julio de 2023
Respuesta de Manager el 30 jul. 2023
Hi Alicia, Thank you for the 5 out of 5 rating! We are delighted to see you enjoyed your stay with us.

6/10 Aceptable

Michael

Viajó con su familia
No le gustó: Estado de la propiedad e instalaciones
Maybe we m being too critical on some things but we ended up checking out a day early. The main issue was the mattress which was super saggy. In my opinion it was suitable for slapstick comedy rather than sleeping - It collapsed almost comically when I sat on it. There were other issues with the room but nothing makes a room seem cheap and nasty as a rubbish bed. The linen on the bed seemed clean but the towels were a dark color which didn’t inspire confidence given the state of the bed and the carpet which looked dirty. The remote for the TV didn’t work properly even after the batteries were changed. One of the glasses was cracked, the dining table only had two chairs for a four person room, one of the bedside table lamps was missing a globe. On of the teaspoons had some unidentified black goo on the handle.
Se hospedó 3 noches en julio de 2023
Respuesta de The Canberra Ave Team el 8 jul. 2023
Hi Michael,Thank you for your feedback, we will look into your comments.

8/10 Bueno

Dowrin

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
We have a pleasant time staying, love everything and will be back so highly recommended
Se hospedó 2 noches en junio de 2023
Respuesta de Manager el 27 jun. 2023
Hi Dowrin,Thank you for your lovley review, We look forward to your next visit.

8/10 Bueno

Ralph

Se hospedó 1 noche en junio de 2023
Respuesta de Manager el 25 jun. 2023
Hi Ralph,Thank you for you 5 out of 5 rating! we are delioghted you enjoyed your stay and hope ton welcome you back soonKind RegardsCanberra Ave Villas

10/10 Excelente

Alan

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en junio de 2023
Respuesta de Manager el 13 jun. 2023
Hi Alan,Thank you for you 5 out of 5 rating! we are delioghted you enjoyed your stay and hope ton welcome you back soonKind RegardsCanberra Ave Villas

8/10 Bueno

Melissa

Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 1 noche en mayo de 2023
Respuesta de Manager el 4 jun. 2023
Thank you Melissa

10/10 Excelente

David

Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 1 noche en mayo de 2023
Respuesta de Manager el 4 jun. 2023
Thank you David

6/10 Aceptable

Ralph

Se hospedó 2 noches en mayo de 2023
Respuesta de Manager el 4 jun. 2023
Thanks you Ralph

8/10 Bueno

Dave

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Hard to find address wise . Signage obscure especially coming from Canberra
Se hospedó 1 noche en mayo de 2023
Respuesta de The Canberra Ave Team el 27 may. 2023
Good afternoon Dave, Thank you for taking the time to write this review. We are pleased to hear that you enjoyed your stay and look forward to having you stay with us again in the future! Kind Regards, The Canberra Ave Team

8/10 Bueno

Cansin

Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
It was a nice unit.
Se hospedó 1 noche en abril de 2023
Respuesta de Manager el 30 abr. 2023
Good afternoon Casin, Thank you for taking the time to write this review. We are pleased to hear that you enjoyed your stay and look forward to having you stay with us again in the future! Kind Regards, The Canberra Ave Team

8/10 Bueno

Sue

Se hospedó 1 noche en abril de 2023
Respuesta de The Canberra Ave Team el 27 may. 2023
Good afternoon Sue, Thank you for taking the time to provide us with a rating. We are pleased to hear that you enjoyed your stay and look forward to having you stay with us again in the future! Kind Regards, The Canberra Ave Team

10/10 Excelente

Rodney

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great base while exploring Canberra and surrounds.
Se hospedó 2 noches en abril de 2023
Respuesta de Manager el 30 abr. 2023
Good afternoon Rodney, Thank you for taking the time to write this review. We are pleased to hear that you enjoyed your stay and look forward to having you stay with us again in the future! Kind Regards, The Canberra Ave Team

10/10 Excelente

norman

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Easy access, easy check in, convenient parking
Se hospedó 1 noche en abril de 2023
Respuesta de Manager el 22 abr. 2023
Good afternoon Norman, Thank you for taking the time to write this review. We are pleased to hear that you enjoyed your stay and look forward to having you stay with us again in the future! Kind Regards, The Canberra Ave Team

4/10 Mediocre

Cliente verificado

Viajó con su familia
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en abril de 2023
Respuesta de The Canberra Ave Team el 12 abr. 2023
Hi Anonymous, Thank you for your feedback, please reach out to our manager to discuss your review. Kind regards,The Canberra Ave Villas

10/10 Excelente

SANJAY

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very handy and homely.
Se hospedó 3 noches en abril de 2023
Respuesta de Manager el 10 abr. 2023
Good afternoon Sanjay, Thank you for taking the time to write this review. We are pleased to hear that you enjoyed your stay and look forward to having you stay with us again in the future! Kind Regards, The Canberra Ave Team

10/10 Excelente

JUNG WOOK

Se hospedó 1 noche en abril de 2023
Respuesta de Manager el 9 abr. 2023
Good afternoon Hung Wook, Thank you for taking the time to write this review. We are pleased to hear that you enjoyed your stay and look forward to having you stay with us again in the future! Kind Regards, The Canberra Ave Team

10/10 Excelente

Anita

Se hospedó 1 noche en abril de 2023
Respuesta de The Canberra Ave Team el 8 abr. 2023
Good afternoon Anita, Thank you for taking the time to write this review. We are pleased to hear that you enjoyed your stay and look forward to having you stay with us again in the future! Kind Regards, The Canberra Ave Team

10/10 Excelente

Stephen

Se hospedó 1 noche en marzo de 2023
Respuesta de Manager el 1 abr. 2023
Good morning Stephen, Thank you for taking the time to write this review. We are pleased to hear that you enjoyed your stay and look forward to having you stay with us again in the future! Kind Regards, The Canberra Ave Team

10/10 Excelente

Karen

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2023
Respuesta de Manager el 18 mar. 2023
Good morning Karen, Thank you for taking the time to write this review. We are pleased to hear that you enjoyed your stay and look forward to having you stay with us again in the future! Kind Regards, The Canberra Ave Team

4/10 Mediocre

Colleen

Viajó con su pareja
No le gustó: Personal y atención
Towels were not "thick & thirsty" 1 facewasher for 2 people. Very noisy from traffic. No hairdryer. Very basic. The only plus side is the bed was comfortable & location was convenient to Canberra. Would not stay there again.
Se hospedó 3 noches en marzo de 2023
Respuesta de Manager el 18 mar. 2023
Hi Colleen,Thank you for your feedback, we will look into your comments.

8/10 Bueno

Marianne

Viajó con su pareja, Viajó por negocios
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
The location was excellent for an event we were attending nearby
Se hospedó 2 noches en marzo de 2023
Respuesta de Manager el 14 mar. 2023
Good morning Marianne, Thank you for taking the time to write this review. We are pleased to hear that you enjoyed your stay and look forward to having you stay with us again in the future! Kind Regards, The Canberra Ave Team

2/10 Terrible

Amanda

Viajó con su familia, Viajó en grupo
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Dirty used towels in the cupboard, broken screen door, frayed, very old towels, bunk beds not made up (bottom sheet only_, cigarette butts at the front door, old lumpy mattresses. Very very basic. Check in process very good. Quiet, good location
Se hospedó 1 noche en marzo de 2023
Respuesta de Manager el 14 mar. 2023
Hi Amanda,Thank you for your feedback, we will look into your comments.

10/10 Excelente

Oleksandr

Se hospedó 1 noche en marzo de 2023
Respuesta de Manager el 14 mar. 2023
Good morning Oleksandr, Thank you for taking the time to write this review. We are pleased to hear that you enjoyed your stay and look forward to having you stay with us again in the future! Kind Regards, The Canberra Ave Team

6/10 Aceptable

Greg

Se hospedó 1 noche en marzo de 2023
Respuesta de Manager el 9 mar. 2023
Good morning Greg, Thank you for taking the time to write this review. We are pleased to hear that you enjoyed your stay and look forward to having you stay with us again in the future! Kind Regards, The Canberra Ave Team

8/10 Bueno

Cansin

Le gustó: Servicios, estado de la propiedad e instalaciones
The studio unit was just good enough for me, comfortable, clean and private. Easy contactless check in and out
Se hospedó 1 noche en marzo de 2023
Respuesta de Manager el 9 mar. 2023
Good morning Cansin, Thank you for taking the time to write this review. We are pleased to hear that you enjoyed your stay and look forward to having you stay with us again in the future! Kind Regards, The Canberra Ave Team

6/10 Aceptable

Franciska

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very noisy the whole time.
Se hospedó 2 noches en febrero de 2023
Respuesta de Manager el 25 feb. 2023
Good morning Franciska, Thank you for taking the time to share your feedback, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience. Kind Regards, Canberra Ave Villas