Dear Mackenzie, Thank you for sharing your wonderful feedback with us! We are thrilled to hear that you had a great stay and that you found that the hotel room and facilities meet your expectation! Your kind words mean a lot to us, and it is truly rewarding to know you would like come back! If there is anything else we can do to enhance your experience further, please do not hesitate to let us know.Warmest regards, Katrina LI Hotel Manager

Dear Pauline, Thank you for choosing to stay with us at Abode Belconnen and we are thrilled to know that your stay was a positive experience! Thank you for the highlights on our in room amenities and glad to know you found our hotel location was convenient for your trip! Once again, we genuinely appreciate your time to leave such a positive review for us and hope to have the opportunity to welcome you back again with another enjoyable stay! Should you need anything, please feel free to reach out to us directly! Kind regards, Katrina Li Hotel Manager

Dear Teck, Thank you for choosing to stay with us once again and for taking the time to share your experience. We are delighted to hear that your stay was a consistently enjoyable experience. We strive to provide exceptional service to all our guests, and your feedback serves as encouragement to our team to continue delivering the high standards of service that we are known for.Thank you for your ongoing supports and look forward to welcoming you back for your next visit! If there is anything we can assist you with during your stay, please do not hesitate to reach out to us.Kind regards, Katrina Li Hotel Manager

Dear Craig, Thank you for your continued patronage and for sharing your feedback with us. We deeply apologize for the inconvenience caused by the lapses in our housekeeping team's protocol. Your comfort and privacy are of utmost importance to us, and we regret that this was not reflected in your recent experiences.We are taking immediate steps to reinforce our training procedures to ensure that our staff members adhere strictly to our privacy policies. Your comments are shared with our Woden Team and will be addressed with the utmost seriousness, and we will strive to prevent such incidents from occurring in the future.We appreciate your understanding and patience in this matter. Should you have any further concerns or need anything else, please do not hesitate to reach out to us directly.We look forward to welcoming you back to Abode and exceeding your expectations on your next visit.Warm regards,Katrina Li Hotel Manager

Dear Sheryl, Thank you for choosing to stay with us and leaving us such a positive feedback! We are thrilled to know that you had a enjoyable stay! On the flip side that we apologize for the inconvenience caused by the lifts arrangement from car park to your room. Hotel has rented Level -3 C20 parking bays for our guests. Unfortunately this is multi-shared parking that the structure is cumulatively more complicated. We appreciate your valuable feedback. Thanks again for choosing us and we hope to welcome you back in the near future! Warmest regards, Katrina LiHotel Manager

Dear Ganga, Thank you for taking your time to leave this feedback. We are sorry to see that your stay was not as perfect as it should be. If you could spare a moment to provide any additional details regarding your experience, it would greatly assist us in identifying areas for improvement and ensuring that we can address any concerns you may have had. Your feedback is invaluable to us as it help us maintain the high standards of service we aim to deliver to all our guests. Once again, thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for a much-improved experience in the future. Please feel free to reach out to us directly if you need anything. Sincerely, Katrina Li Hotel Manager

Dear Kye, Thank you for taking the time to share your feedback with us. We are pleased to hear that overall your stay was satisfactory.We apologize for the inconvenience caused by the leaking washing machine and the issue with the air conditioning in one of the rooms. Your comfort is our priority, and we appreciate your understanding as we worked to address these concerns promptly. It is reassuring to know that our team was trying their best to assist you during your stay. Regarding your suggestion about adjusting the frequency of room cleaning services, we apologize for the inconvenience caused. We understand your concerns, the daily housekeeping service is always available upon request. We regretted to learn your disappointment that this information was not delivered to you. We will keep working on improving our communication to ensure guests are well-informed of hotel services in the future.Thank you for sharing your thoughts and we hope to have another opportunity to welcome you back with a more positive experience. Please feel free to reach out to us if you need anything! Warmest Regards,Katrina Li Hotel Manager

Dear Joanne, Thank you for staying with us at Abode Belconnen. It is great to hear you enjoyed your stay with us. Providing exceptional service and comfortable stay are our top priorities, and we sincerely appreciate your feedback! We look forward to welcoming you back in the future on your return to Canberra. Please do not hesitate to let us know if you need anything! Warm regards,Katrina Li Hotel Manager

Dear Mathu, Thank you for leaving this wonderful feedback! We are delighted to know that you enjoyed the stay here and proud to know you would like to recommend our hotel! Providing exceptional service and comfortable stay are our top priorities, and we will pass along your kind rating to our team! Please feel free to reach out to us directly if you need anything and hope to welcome you back again! Warm regards,Katrina Li Hotel Manager

Dear David, Thank you for choosing to stay with us and for taking the time to share your feedback. We are pleased to hear that overall, you had a positive experience during your stay.However, we are sorry to learn that you found our room service to be lacking. Your feedback is invaluable to us, and we will certainly address this issue with our team to ensure that we provide prompt and efficient service to all our guests. We genu appreciate your constructive criticism, as it helps us identify areas for improvement. We hope to have the opportunity to welcome you back with a perfect stay in the future. Please feel free to reach out to us directly if you need anything! Warm regards,Katrina Li Hotel Manager

Dear DuckKi, Thank you for taking the time to share your feedback with us regarding your recent stay and we are delighted to hear that you had a really great stay! Your feedback is incredibly valuable as we continuously strive to improve our services and ensure the utmost satisfaction of our guests.We hope to have the opportunity to welcome you back for a more seamless and enjoyable stay in the future.Should you need anything or have any further concerns, please feel free to contact me directly. Sincerely, Katrina Li Hotel Manager

Dear Peter, Thank you for sharing your feedback with us regarding your recent stay. We are delighted to hear that our hotel suited your needs and that you found the room condition met your expectation! We sincerely apologize for any inconvenience caused by other users at the pool area. We will address this matter with our team to ensure that appropriate measures are taken to maintain a serene atmosphere. Your suggestion regarding providing a scrubbing brush inside the room is well noted and our housekeeping manager is looking into this to enhance our guests' experience. Thank you for your valuable thoughts!Thank you again for choosing our hotel. We hope to welcome you back in the near future. Please do not hesitate to reach out if there is anything we can do to make your next stay more enjoyable!Best regards,Katrina LI Hotel Manager

Dear Melissa, Thank you for always choosing to stay with us! We appreciate your time to share your feedback and your loyalty! We are delighted to hear that you find our hotel comfortable and it is truly rewarding to know that our team provided you a consistent exceptional customer service. We have noted your comments regarding the kitchen amenities and apologize for any inconvenience this may have caused. We will review our inventory to ensure that we provide an adequate supply of utensils for our guests, allowing for a more convenient and enjoyable experience. Additionally please feel free to reach out to our reception team for any additional requests and we are committed to sort it out for you onsite! We are truly sorry to hear your disappointment regarding the removal of the coffee machine from the room. Your feedback is valuable, and we understand the importance of starting the day with a great cup of coffee. We will certainly take this into consideration for future enhancements! Your continued support and feedback are invaluable to us as we aim to exceed your expectations with each visit.Once again, thank you for always choosing us and we hope to welcome you back with a perfect stay!Should you need anything, please do not hesitate to reach out to us!Warmest regards, Katrina LiHotel Manager

Dear Kirbie, Thank you for taking the time to rate your recent stay with us. We are thrilled to see that you had a fantastic experience! Your satisfaction is our top priority, and we are delighted that we were able to meet your expectations. If you have any additional feedback or if there is anything further we can do to enhance your future stays, please do not hesitate to let us know.We appreciate your support and look forward to welcoming you back for another excellent stay.Best regards, Katrina Li Hotel Manager

Dear Sonam, Thank you for choosing to stay with us at Abode Belconnen ! We appreciate your kind comments on our hotel rooms and staff. Your satisfaction is our top priority and your feedback will serve as a motivating affirmation to ensure we are always on the right track! Once again, we appreciate your feedback and hope to have the opportunity to welcome you back for another perfect stay in the future. Should you need anything, please do not hesitate to contact us directly.Kind Regards, Katrina Li Hotel Manager

Dear Kristin, Thank you for taking the time to leave us such a positive review following your recent stay with us. We are delighted to hear that you had a wonderful experience at our hotel. We truly appreciate your recognition of our efforts, and we will be sure to share your feedback with our team, as it serves as a source of encouragement to keep up the excellent work.We look forward to welcoming you back in the near future and providing you with another exceptional stay. Please feel free to reach out if you need anything! Warm regards,Katrina LiHotel Manager

Dear Michael, Thank you for sharing your feedback with us. We sincerely apologize for the disappointment you experienced regarding the cleanliness of your room during your stay. Please rest assured that we take your concerns seriously, and we will address this issue with our housekeeping team to ensure that such oversights are not repeated in the future. We are delighted to hear that you found staff carried out an excellent service and we will be sure to pass along your compliments to the team. Once again, we apologize for any inconvenience caused, and we hope to have the opportunity to welcome you back for a more positive experience in the future.Warm regards,Katrina Li Hotel Manager

Dear Alison, Thanks for staying with us and share your feedback with us! It is wonderful to know you had a positive experience here. if they are any additional thoughts or concerns you would like to share, please feel free to reach out to us at any time! We hope to welcome you back for a perfect stay in the future!Best Regards,Katrina Li Hotel Manager

Dear JayneThank you so much for your positive review.Your kind words motivate our team to continually deliver exceptional hospitality.We look forward to hosting you again and providing another memorable stay in the future. Safe travels!Kind regards,Niraj PaudelDuty Manager

Dear Graeme, Thank you for taking the time to share your positive feedback! We are delighted to hear that you found our property to be in a prime location. We look forward to welcoming you back for another enjoyable experience in the future.Kind regards,Niraj PaudelDuty Manager

Dear Jennie,We are sincerely grateful for your great review of our hotel! It brings us immense joy to know that your experience with us was exceptional. Our dedicated team strives to ensure that every guest enjoys a superb stay, and your positive feedback reaffirms our commitment. It would be an absolute pleasure to welcome you back for another memorable visit. Thank you for selecting our hotel, and safe travels until we have the pleasure of hosting you again!Kind regards,Niraj PaudelDuty Manager.

Dear Shyamala, Thank you for staying with us and leaving this comments here. We are sorry to hear the stay was not a positive experience as it should be. Following the previous email and once again we apologize for your concerns on the parking charges and the provided 10 pantry voucher. We will keep working on improving our communication and means to ensure our guests are well-informed in the future. Your comments are truly appreciated and we genuinely hope to welcome you back in the future! Once again, thank you for sharing your feedback and please do not hesitate to reach out to us if you need anything! Kind regards, Katrina Li Hotel Manager

Dear Stephen, Thank you for leaving this wonderful feedback and we are delighted to learn that you enjoyed your stay here! We hope to welcome you back with another perfect stay in the future! Please feel free to reach out to me if you need anything! Kind regards, Katrina LI Hotel Manger

Dear Jacob, Thank you for leaving this positive feedback here! We take great pride in providing a comfortable and enjoyable experience for our guests, and it is very rewarding to hear that we met your expectations! Thanks again for choosing us and we hope to welcome you back in the future! Kindest, Katrina Li Hotel Manager

Dear Lionel, Thank you for taking the time to provide this positive feedback about your recent stay with us. We appreciate your great comments regarding hotel rooms and facilities! We hope we can welcome you and your family back in the future! Please do not hesitate to contact us if you need anything! Warmest regards, Katrina Li Hotel Manager

Dear Benjamin, Thank you for taking the time to provide feedback regarding your recent stay at our hotel. We value the input of our guests and appreciate the opportunity to continually enhance our services. We are regretted to note the rating is 3 out of 5. To help us address your concerns, it will be highly appreciated if you can provide us any additional details regarding your experience. We sincerely apologize for any inconvenience that you may experience during your stay. We hope to have another opportunity to welcome you back with a more positive experience. Please do not hesitate to reach out to us if you need anything! Thank you, Katrina Li Hotel Manager

Dear Lisa,Thank you for sharing your positive experience with us! We are thrilled to hear that you enjoyed your time with us. Providing exceptional service is our top priority, and your kind words inspire our team to continue delivering memorable experiences for our guests. We appreciate your support and look forward to welcoming you back for another delightful stay in the future. Safe travels, and thank you for choosing.Kind regards,Niraj PaudelDuty Manager.

Dear Richard, Thank you for staying with us and leaving a feedback! We are glad to learn that you had a good stay here and we hope to welcome you back for a perfect stay in the future! Please do not hesitate to reach out to us if you need anything! Best Regards,Katrina Li Hotel Manager

Dear Chris, Thank you for choosing to stay with us at Abode Belconnen! It was a pleasure hosting you and we are glad to learn that you had a great stay here!Your comments means a lot to the entire team and we look forward to welcoming you back with another perfect stay! Should you need anything, please feel free to reach out to us! Kind Regards, Katrina Li Hotel Manager

Dear Leanne, Thank you for taking the time to share your positive feedback with us. We are delighted to hear that your recent stay was a consistently great experience, especially considering you are one of our valued regular guests. We appreciate your recognition of our staff, rooms, and location. It is our continuous endeavor to provide a high standard of service, and your feedback serves as a motivating affirmation that we are on the right track. We hope to welcome you back for another perfect stay in the future.Please do not hesitate to reach out to us if you need anything! Best Regards,Katrina Li Hotel Manager

Dear Meg, Thank you for leaving this feedback for us and we are glad to know that you and your family enjoyed your stay here. We would like to extend our apologize for the discomfort caused by the beds and inconvenience caused by the shower drain issues. Our maintenance team took an immediate action fixed the drain issue and thanks very much for informing us of it! We understand and appreciate the feedback regarding to the hotel beds. This has been well noted by our housekeeping manager and we will assess options for any improvements bed comfortness. Thanks again for this kind review and we hope to have you and your family back with an improved experience in the future! Please do not hesitate to reach out to us if you need anything.Warmest regards,Katrina LI Assistant Hotel Manager

Dear Mish, Thank you for staying with us at Abode Belconnen and leaving this feedback. We apologize your stay was not as perfect as it should be. Your insights are invaluable to us as we strive for excellence in guest satisfaction.We would highly appreciate if you could kindly share more specific details about your experience or any areas where we can improve. We are committed to addressing any concerns and ensuring that your future visits surpass your expectations.Thank you once again for choosing us and we look forward to the possibility of welcoming you back in the future.Best regards,Katrina LI Hotel Manager

Dear Arti, Thanks for giving this great feedback! We are delighted to learn that you had a great stay with us! Thanks for the highlights on the hotel location and staff! We are committed to provide our guest a enjoyable and seamless stay and the team is glad that the hotel met your expectation! Once again thanks for choosing us and we hope to welcome you back with another perfect experience! Should you need anything, please feel free to reach out to us at anytime! Warmest regards, Katrina Li Hotel Manager

Dear Chi, Thank you for leaving this great rating for us and we are delighted to know your recent visit with us was exceptionally satisfactory!Please feel free to contact us if you need anything! We are committed to ensuring your satisfaction and are here to assist you in any way possible. We are looking forward to welcoming you back in the future!Warm regards,Katrina Li Hotel Manager

Dear Sophie, Thank you so much for taking the time to share your great experience with us! It is great to know that you like the hotel and had a wonderful stay! We appreciate your highlight on our hotel rooms and location. We hope to welcome you back in the future and please feel free to contact us if you need anything! Warmest regards, Katrina LiAssistant Hotel Manager

Dear Angeline, Thank you for this great feedback and we are looking forward to welcoming you back in the future! Should you need anything, please feel free to let us know! Best regards, Katrina LiAssistant Hotel Manager

Dear Sarah, Thank you for taking the time to share your recent stay experience with us. We appreciate your feedback regarding the location, facilities and beds, however we are regreted to learn any inconvenience you experienced during your stay. We understand your concerns regarding the parking charges. Hotel has rented Level -3 C20 parking bays for the hotel guests with a discounted rate 15 per night per car. Please rest assured that this fee is entirely optional and is only charged if a guest requires it. I am so sorry that you found the bathroom sink was a bit mouldy, the hotel takes cleanliness seriously. This feedback has been well noticed by housekeeping manager. We will reconducted a refresher training session to our housekeeping team to ensure that the room the rooms are align with hotel standard. Once again, thanks for choosing us and we hope to welcome you back with an improved and seamless stay in the future. Thanks again for choosing us and please do not hesitate to contact us directly if you need anything. Kind Regards, Katrina Li Assistant Hotel Manager

Dear Tommy, Thank you for choosing to stay here at Abode Belconnen and your feedback. We are sorry to hear that your stay was disrupted due to the unexpected fire alarm. I am sorry in this case perhaps even more disappointing was our staff might have not provided enough assistance to help our guests return to their rooms after the evacuation. This feedback has been well noticed by the management and we will conduct further investigation into the full circumstances. Please be assured that the wellbeing and safety of our guests is our utmost concern. We highly appreciate your highlights on our hotel location, room condition and cleanliness. Once again we are sorry for your stay was not as perfect as it should be and hope we have the opportunity to welcome you back in the future. Should you need anything, please feel free to let us know! Warmest regards, Katrina Li Assistant Hotel Manager

Dear Geoff, Thank you so much for taking the time to share your great experience with us and we are glad that you enjoyed your stay here! We hope to welcome you back soon! Should you need anything, please do not hesitate to reach out to us! Warmest regards, Katrina LiAssistant Hotel Manager

Dear Emma, Thank you for staying with us at Abode Belconnen and we are glad that you enjoyed your stay. However we would like to extend our apologize for the disappointment of the room service. This feedback has been well noted by our F&B manager and team. We always strive to provide the best possible service and convenience and your feedback plays a pivotal role in our continuous improvements. We hope to have the opportunity to welcome you back in the future with a more positive experience. Thanks for choosing our hotel! Please do not hesitate to reach out to us if you need anything! Best regards,Katrina LI

Dear Scott, Thank you so much for taking the time to share your great experience with us! We constantly strive to provide our guests with the best possible service and a memorable stay and we are delighted to hear that you had a nice stay at our hotel! Your feedback means a lot to our entire team! Once again, thank you for choosing us!Should you need anything, please do not hesitate to reach out to us!Warmest regards, Katrina LiAssistant Hotel Manager

Dear Heidi, Thank you for your review of your stay at our hotel. We apologize for any inconvenience that may encounter during your stay.To help us address your concerns, we would be grateful if you can provide us with additional details regarding your experience. Thanks again for choosing to stay with us Heidi and please do not hesitate to contact us directly if you need anything. Kind Regards, Katrina Li Assistant Hotel Manager

Dear Malcolm, Thank you so much for taking the time to share your great experience with us! We constantly strive to provide our guests with the best possible service and a memorable stay and we are delighted to hear that you had a wonderful stay at our hotel! Your great feedback means a lot to our entire team. Once again, thank you for choosing our hotel, and please do not hesitate to reach out to us if you need anything!Warmest regards, Katrina LiAssistant Hotel Manager

Good afternoon Karim, Thank you for staying with us at Abode Belconnen! We are so delighted to know that you had a great stay here! Your feedback will keep encouraging the team to perform better. We hope to welcome you back in the future and please feel free to let us know if you need anything! Warmest regards, Katrina LiAssistant Hotel Manager

Dear Sophie, Thank you for your review of your recent stay at our hotel. We apologize for any inconvenience that may encounter during your stay. To help us address your concerns, we would be grateful if you can provide us with additional details regarding your experience. Please do not hesitate to contact us directly if you need anything! Kind Regards, Katrina Li Assistant Hotel Manager

Dear Fui, Thank you for providing your feedback regarding your recent stay with us. We are sorry to hear the inconvenience and confusions you experienced during your time at our hotel.We strive to provide clear instructions and information about the parking arrangement to our guests, and it was evident that we've fallen short in this case. We are actively exploring more options to improve our communication. Thanks again for your feedback! We hope you will give us another opportunity to provide you with a more enjoyable experience.Please feel free to let us know if you need anything!Best regards,Katrina Li Assistant Hotel Manager

Dear Kyoko, Thank you so much for taking the time to share your great experience with us! We constantly strive to provide our guests with the best possible service and a memorable stay and we are delighted to hear that you had a wonderful stay at our hotel! Your great feedback means a lot to our entire team. Once again, thank you for choosing our hotel, and we are looking forward to welcoming you back ! Warmest regards, Katrina LiAssistant Hotel Manager